TS3694 I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP

I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP

nadiamilan wrote:
I think that is an great idea . But I wanna know if there is anything else i can do besides going all way back to the place i got if fixed at ....
Probably not.

Similar Messages

  • I am using Iphone 5. Since the last 3 weeks the phones has been acting weird. on dialling a call it get hung on disconnecting it stays on the call ending screen only. this happens for atleast 5 to 7 minutes and then it gets to normal

    I am using Iphone 5. SInce the last 3 weeks the phones has been acting weird. on dialling a call it get hung on disconnecting it stays on the call ending screen only. this happens for atleast 5 to 7 minutes and then it gets to normal or the other way is to turn the device off and then turn it on. the phones also running slow and therefore at times becomes very cumbersome. a few of my friends have also been having the same problems.
    I have taken the phone to the service outles but the best they did was to reboot the phone it works fine for a day or two but again the same issue.
    Can anyone share any info on it?

    I'm glad to hear that they replaced your phone. Any experience I have had with Apple customer service and/or Genius bar has been extremely positive. While I have had positive outcomes from trouble with other phones in the past, they are not as quick and  friendly. I had a Motorola phone and a Samsung phone go bad several years ago and warranty work through AT&T required that I wait for a replacement unit and then mail back the original unit to keep from being charged for the device. This usually meant almost a week without a phone. Nice to walk into Apple and walk out with a replacement device. Enjoy your phone.

  • HT4623 i disconnected my iphone 4 while it was updating and now its frozen, the screen is showing a apple logo and a loading bar which has been for 9hrs now. please help

    i disconnected my iphone 4 while it was updating and now its frozen, the screen is showing a apple logo and a loading bar which has been for 9hrs now. please help

    It's not uncommon for it to not work the first time and sometimes, you have to try it a few times. Turn off your antivirus software and your firewall while you are trying to restore the iPad. Enable them again after you restore.
    If that still won't work, post back with detailed information as to what exactly does happen as you go through the process.

  • Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty.

    Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty. It now has a blank bar under the launch pad and no matter how many times I try re-downloading it or restarting my computer it does not work. I use too play starcraft and other games on this computer although new patched/updates have made it that I can no longer do that now. Really frustrating having to deal with this especially after buying this computer upfront and now out of warranty.

    Go to your Applications folder and find a file called "Install OS X Mavericks".  Send it to the trash and delete it.  Then try the download again.

  • I just tranfer all my photo from my Mac though itune to my iPhone so I can setup Mac back to factory setting after doing I try to put my photo vac to my Mac I photo did not detect any of the photo that I had tranfer from itune it only detectPLAESE  HELP!

    I just tranfer all my photo from my Mac from itune to my Iphone so I can setup Mac back to factory setting after I don't with that, I try to put my photo back to my Mac and Iphoto did not detect any of the photo that I had tranfer from itune it only detect the one rhat i took with the Iphone PLAESE  HELP!!!!!!

    Hello Partii,
    It sounds like you may use a POP account for your email.  With a POP account, email applications like Mail and Outlook can remove emails from the server, so when another device tries to check the server for new emails, it doesn't see any. 
    You may need to adjust settings in Outlook so that the emails are not removed from the server when downloaded.  I found an article with more information:
    When using a POP email account with multiple devices, email messages may only appear on the first device that receives them. This occurs when an email client is configured to automatically remove email from the server once an email client has received it. You can configure your email client (or clients) either to keep a copy of the email on the server, remove it after a certain number of days have passed, or keep it until you move it from your Inbox.
    I recommend reviewing the full article for steps on adjusting these settings; you can find the full article here:
    Using a POP account with multiple devices
    http://support.apple.com/kb/HT3228
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • The phone has been updated. Now insists on 'restore'.  This will lose all the contacts.  Help!

    The phone has been abroad for 4 months using a local sim card.  Now home, it has been 'updated' from itunes and now insists on 'Restore'.  This will delete all contacts.  Backup unavailable, the screen shows only the sign to plug in to itunes.  Have tried turning off and on.  Same. 

    Although contacts are included with your iPhone's backup along with a significant amount of other data which is updated by iTunes as the first step during the iTunes sync process, contacts are designed to be synced with a supported address book application on your computer. Not a good idea to depend on your iPhone and your iPhone's backup or on any cell phone along for your contacts, which can be lost or stolen, or suffer hardware damage from being dropped in water or liquid, etc.
    How do your know your iPhone's backup is unavailable?

  • My iPod Classic continues to display the charging icon when its disconnected from the mains supply or computer.

    It drains battery very quickly. What could be wrong with it?

    Hi m4ttsmith,
    If your iPod Classic is still showing the charging icon and appears to be draining the battery, you may want to got through the iPod Classic Troubleshooting Assistant:
    Apple Support: iPod Classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    Cheers,
    - Brenden

  • I have bogus charges on my bank account. How can I get help from Itunes customer service? Been in an insane loop here.

    There are two charges on my bank account that I did not make. When I look at my ITunes account there are no purchases showing. So why is I tunes charging my account for a total of $17.00. You would think if someone was using my account, there would be a record on my Itunes account. Can't get any service fron Itunes about this problem. HELP!

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: mailto:[email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    https://reportaproblem.apple.com/
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • So I'm getting a new phone from a four to a 5s, and my 5s has been activated but now im trying to back up my icloud on my four, will it work even though its not activated anymore? and how long will it take?? someone help.

    Someone please help me!!!

    It may not back up to iCloud if it no longer has service.  Suggest you back it up to your computer using iTunes instead.  To do this, connect it to your computer, open iTunes, click on the name of your phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now.  Then go to File>Devices>Transfer Purchases.
    Then when setting up your new phone, when given the option choose Restore from iTunes Backup and restore to this backup of your iPhone 4.

  • Commercial playing in the background of computer ever since flash player has been downloaded

    Ever since I've downloaded the flash player there are commercials playing in the background.  And this starts as soon as I power up my computer.  I've tried every way to try and stop it, but havent been able to.

    That sounds more like you are infected with some malware.

  • I have lost my songs from both by Ipod and my Itunes library but they are still purchased according to the Itunes store so I cant rebuy/re download them straight from iTunes, Can I get them back?

    I have recently restored my Windows laptop to factory settings in a successful attempt to speed it up but this resulted in my laptop login account being deleted as well as my iTunes library that was linked with it so since I couldnt use that account I decided to make a new iTunes library on my new laptop login then when I tried to get the songs on my iPod on to my iTunes library I lost all of the songs on my iPod so I no longer have any of my songs anywhere that I can see but when I tried to redownload my songs from the iTunes store it just says purchased next to every album/song so I can't redownload anything so the only way that I can think of to retrieve them is downloading them from , it there anyway that I can retrieve my songs?

    Download previous purchases from the iTunes Store - Support - Apple

  • HT1688 Hi I recently updated the software on my phone and ever since I have not been able to send or receive emails.  Even when I am on a computer I cannot.  Can you help me?

    I can not send or receive emails

    Hi there karmin9,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    -Griff W. 

  • Updated my 4s to new IOS 5.1.1 software and ever since i have not been able to connect to wifi

    I updated my iphone 4s to the latest IOS software, which is 5.1.1. Immediately after doing so i could no longer connect to me wifi!
    I searched this issue online and found that many other people experienced the same problem due to the new software. I have no idea how to fix this problem. I am also worried that this problem will not be fixed until Apply releases a new software! Does anyone know when this will be? Also, if i take this issue directly to apple what is the likelihood that i will get a new phone without this issue? 

    Some wifi routers seem to really have a problem with iOS 5.1.1 (and some with Apple stuff in general).
    Try a soft reset (holding the home button and standby button simultaneously until the power off slider appears, then keep holding until the apple appears. Let go and let it reboot)
    If you are connecting but aren't getting any actual data or a ridiculously slow trickle of data, try switching your DNS to 8.8.8.8 or 8.8.4.4
    If it was connecting to wifi before you updated your iOS but now isn't, it is most likely not a hardware failure.

  • I was recently attacked by registry dr and conduit malware. Malware has been removed, but since then thunderbird is slow and doesn't respond. How do I fix it?

    I was attached by registry doctor and several conduit malware programs. I had the malware removed from my computer. But ever since them thunderbird has been very slow or not resonding at all. l have uninstalled and reinstalled thunderbird twice. The first time it seemed like it fixed the problem for a few minutes, but then it stopped respondig.
    I have tried opening in safe mode, and the first time it seemed like it worked better, but before long it stopped responding.
    Any idea what the problem is and what to do about it?

    See if any of this helps. My guess is that it is your McAfee.
    https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

  • My phone has been conected to a dock, and I cant find the dock, and i cant disconnect it, what to do?

    So, all of a suddent, my phone has been connected to a dock, that I cant locate, and I cant disconnect it from the dock either. Can someone please help me?

    This makes no sense at all. If the phone is connected to a dock, the dock is PHYSICALLY ATTACHED to the phone.
    If you're getting a message that this accessory does not support charging, or something to that effect, clean the dock connector on the phone with a dry toothbrush. You've got grit in the connector causing a short.

Maybe you are looking for

  • AMD A6-5400k - CPU1: Not Responding

    Hi fellas, I got a new CPU for my maschine, which runs on ARCH-x86_64 Kernel 3.6.10. So far everything went fine but one thing: At boot, only of the two cores is recognized. This is only the case in Arch, both BIOS and Windows show both Cores. I rebu

  • Copyright Question on Themes

    I was wondering if a theme can be used in a project which will become commercial? Apples iLife Software License Agreement is very specific on reproduction of materials which are reproduced, but not on the use of their included themes. Thanks

  • Can I use my old FCP 3.0 in current up-to-date OS 10.5.6 environment?

    Back a few years ago I used FCP a lot but then switched professions and haven't needed it -- or upgraded it -- since. My version is FCP 3.02 full retail store version. Today I tried to open it to do a little tiny real estate project and it said "Need

  • F-03 shows different values as compared to FBL3N

    Hi, I have to clear the open items using F-03. But while doing so, the line item amounts are different than that of FBL3N . What can be the reason of the same? Regards Rudra

  • Printing on coloured paper

    I'm trying to get my Officejet Pro K850 to print in black ink on yellow paper but it just rolls the paper through without trying to print. It doesn't seem to recognise the paper. - any clues? The paper is not a pastel colour - it's a medium strong ye