TS3694 i keep getting an error code 1015 and i have tried all the steps that apple has provided. the phone is not jailbroken. Can someone please help me

i have an roor code 1015 can someone please help me

So you're not trying to downgrade iOS?
Make sure itunes is up to date then try restoring via recovery mode. Follow the link below to do this:
http://support.apple.com/kb/ht1808
Hope this helps

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