TS3694 I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at al

I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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I have a PC with a internet connection through a modem and ever since i have had it i have had no connection to the itunes store. And even if I try to update anything it says that i need to check my connection, but my connection is fine. What should I do?

I have a PC with a internet connection through a modem and ever since i have had it i have had no connection to the itunes store. And even if I try to update anything it says that i need to check my connection, but my connection is fine. What should I do?

This almost always indicates your firewall or anti-virus utilities are preventing iTunes from contacting the iTunes Store. Here is an exerpt from "Can't connect to the iTunes Store": http://support.apple.com/kb/TS1368
Troubleshooting on Windows
If you haven't been able to connect to the iTunes Store for more than a day —and other customers on our discussion boards aren't experiencing similar issues— a software or internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Click here to find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If you have not done so already, try the steps in iTunes for Windows: iTunes Store connection troubleshootingto troubleshoot iTunes Store connectivity in Windows.
Firewall issues:
Windows XP: If you've upgraded to Windows XP Service Pack 2: By default, Windows Firewall is enabled. As with all firewalls not manufactured by Apple, you will need to configure Windows Firewall to allow iTunes to access the iTunes Store. To do so, see How to enable iTunes in the Windows XP Firewall.
Windows Vista and 7: As with all firewalls not manufactured by Apple, you will need to configure Windows Firewall to allow iTunes to access the iTunes Store. To do so see, the "Blocked by software firewall" section in this article.
Proxies can cause issues and should be avoided whenever possible. To disable the proxy built-in to Windows see, iTunes for Windows Can't access the Internet if proxy settings are incorrect.
If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
If the issue still persists, contact your internet service provider and confirm that the ports and servers in this article are enabled over your network.
The "hosts" file may be blocking the iTunes Store
Microsoft's article How do I reset the hosts file back to the default? has instructions and a "FixIt" to have Windows try to reset the hosts defaults for you.
Note: Some workplaces may put internal resources in the hosts file but may also use it to block iTunes Store.
To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions for your operating system below.

I updated from Windows 8.0 to Windows 8.1 and ever since Firefox has run somewhat strangely. In particular when on sites with a lot of images like Facebook,etc

Hello, I am writing as I am experiencing some issues with my favorite web browser after updating to Windows 8.1. Here are some details. I updated from Windows 8.0 to Windows 8.1 and ever since Firefox has run somewhat strangely. In particular when on sites with a lot of images like Facebook. It is like there is some kind of Flikr effect between the desktop and the images and between the images and the browser (almost like old 16 bit video games flikering). It is not too bad but it is an issue. I have tried resetting firefox and restarting the computer. I haven't tried a repair, and I haven't done an uninstall yet.

thank you for helping, the issue seems to have been caused by the hardware accelerator

I updated my iPhone with the new update..and afterwards it turned off and instead of turning back on it tells me to plug it into iTunes..then iTunes tells me my phone is in recovery mode and I need to restore it..is there anything I can do w/o restoring?

I updated my iPhone with the new update..and then it turned off...instead of turning back on it tells me to plug it into iTunes..and when I do iTunes tells me that my phone is in recovery mode and needs to be restored..is there anything I can do without restoring it?

Same thing happened here ~ tech guy at a local authorized Apple repair store said it had something to do with improper backup from which the restore would be made. Still have a phone that asks to be connected to Itunes but won't do anything else . . . frustrated.

I upgraded my iphone to 5.0.1 and ever since, it has decided to delete old text messages. Only with one contact though, not everybody. So for every new text message I send this person, an old one gets removed. Why? I don't want this to happen.

I upgraded my iphone to 5.0.1 and ever since, it has decided to delete old text messages. Only with one contact though, not everybody. So for every new text message I send this person, an old one gets removed. Why? I don't want this to happen.

Connect the phone directly to the computer, not a hub.
Disconnect all other USB devices except keyboard and mouse.
Disable your firewall
Disable your antivirus
In iTunes if it recognizes the phone click "Restore"
If it doesn't recognize the phone:
Disconnect the phone from the phone end, leave the USB cable plugged into the computer
Hold the HOME and SLEEP buttons until the screen turns black, excactly 10 seconds, then release the SLEEP but continue holding the HOME (If an Apple logo appears you have held SLEEP too long; do it over)
While holding HOME connect the cable to the phone
As soon as iTunes recognizes the phone release the HOME button and it should restore.
If neither procedure works note the exact error message and post it.

Ipad in recovery mode tells me to plug it into itunes to restore. and error (40) pops up after verifying restore with apple.

My Ipad 2 is in recovery mode it tells me to plug it into itunes to restore.Once I do an error (40) pops up after while verifying restore with apple. I called and they said it was with my norton security so I shut everything off on norton and tried again but it still comes up with the same thing. Is there anyone that could help please!!

Same thing happened here ~ tech guy at a local authorized Apple repair store said it had something to do with improper backup from which the restore would be made. Still have a phone that asks to be connected to Itunes but won't do anything else . . . frustrated.

Hi i recently bought an ipad from a friend and when i plugged it in to do the update it closed out and now it wont reconize it and my ipad tells me to plug it into itunes but it wont help me please idk what to do"

Hi i recently bought an ipad 1st gen from a friend i was playing it for awhie and decided to transfer my stuff onto it so i plugged into itunes did the update then it closed out and now my computer wont even reconize it and my ipad says to plug it into itunes like when you first buy them so i plugged it in but my computer wont reconize it and now i cant do anything on it

The way you download older apps for the older, original iPad 1, as I understand it, is if you have iTunes installed on a computer, you purchase / download the new, current app, in the iOS App Store in iTunes on your computer. Then, go back to your iPad and go to the App Store app on your iPad and find the same app there and download it.
When You select app to update/download, a message pop-up window appears asking if you want to download the last compatible version for your device (if one still exists ) tap OK and that should be it.

I have just downloaded a new video and ever since video has malfunctioned

I purchased a free episode from itunes and ever since I dowloaded it I cannot watch that video or any of the others I have previously downloaded. Whenever I try to open the video the entire itunes program freezes up- it does not even show a black screen which usually preceds the episode...what do I do? After buying a season pass this is most distressing.

An error occured while attempting to creat the directory: C:\Program Files (x86)\iTunes\iTunes.Resources\ca.lproj\AppsPlacard.nib
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Updated my 4s to new IOS 5.1.1 software and ever since i have not been able to connect to wifi

I updated my iphone 4s to the latest IOS software, which is 5.1.1. Immediately after doing so i could no longer connect to me wifi!
I searched this issue online and found that many other people experienced the same problem due to the new software. I have no idea how to fix this problem. I am also worried that this problem will not be fixed until Apply releases a new software! Does anyone know when this will be? Also, if i take this issue directly to apple what is the likelihood that i will get a new phone without this issue?

Some wifi routers seem to really have a problem with iOS 5.1.1 (and some with Apple stuff in general).
Try a soft reset (holding the home button and standby button simultaneously until the power off slider appears, then keep holding until the apple appears. Let go and let it reboot)
If you are connecting but aren't getting any actual data or a ridiculously slow trickle of data, try switching your DNS to 8.8.8.8 or 8.8.4.4
If it was connecting to wifi before you updated your iOS but now isn't, it is most likely not a hardware failure.

I went on holiday to Greece and took my iphone with me and it worked fine abroad. When I got home and off the plane I switched on my phone and ever since it has said no service. Have tried two new sims still isn't working

I went on holiday to Greece, took my iphone with me and it worked totally find abroad. As soon as I got home, off the plane and switched my phone back home it has said no service ever since. Had two new sims from Vodafone, still not working. What else could it be?

Try restore as new using computer iTunes.

My iPod Touch 5 won't turn on.A minute before it was working perfectly fine and then i locked it. after an hour when i check on my itouch. it won't open. they say try to restart it using the lock home button trick.My home button is broken what to do?

please someone help me now.

Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem besides the Home button.
Apple Retail Store - Genius Bar

I am unable to burn mp3 audio files to cd.I have tried different speeds but every time it ays failed due to media write error.Can anyone help what to do?

I am unable to burn mp3 audio files to cd.Every time it says failed due to media write error.I have tried different speeds.Can anyone help pls?

There are several different incompatible media sold as writeable CDs. You MUST match the media to the abilities of your drive.
I was flummoxed by buying 8x media when my drive was a 2x drive. I needed the other type, and there was nothing helpful in the diagnostics or the packaging that helped me understand that.
EDIT: There is an interesting helpful feature buried in System Profiler ... (read the last two lines of the report):
About this Mac > ( More Info ) > Report > Disc burning

My iPhone won't turn on and my lock button is broken so I can't do the lock/home button restore, what do i do?

My Iphone isn't responding to anything, and I can't do the home/lock button restore becasue my lock button is broken and I've been using assistive touch. Any ideas as to how to turn it back on?

Try plugging it into the charger. Unfortunately, without a functioning sleep/wake button, it will be diffucult to do a number of troubleshooting steps. See if it will start that way. If not, you may need to leave it for a period to see if the battery will die out and then plugging it in may restart it. Otherwise, you will need to take the device to Apple to see about repair/replacement.

Two days ago I was sent a notice of an update being available for my new 5s and Ipad Air. I tried to do the update and it wouldn't allow me to and ever since I can not acsess the internet on either device.

Please help! Two days ago I received a message stating that a new update was available for my new 5s and IPad Air. I attempted to do the update and wasn't allowed to. Since then I am not able to access the internet on either device. It has been 2 days. These are very expensive paper weights that are only 2 weeks old!

Thank you for your response. Like you it doesn't make sense to me either, however I finally got a response back from AT&T. There are two towers down in my rural area and they should be backup tomorrow between 2-3pm. The update 'mess' is just a coincidence? We'll see,,,,,,,,,,,,,,,,

HT1688 Hi I recently updated the software on my phone and ever since I have not been able to send or receive emails. Even when I am on a computer I cannot. Can you help me?

I can not send or receive emails

Hi there karmin9,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W.

TS3694 I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at al

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