TS3694 i was trying to update my iphone 5 but it got stuck on itune screen. whenever i try to restore it says error (1669) what can i do. please help
i was trying to update my iphone 5 but it got stuck on itune screen. whenever i try to restore it says error (1669) what can i do. please help
Try these troubleshooting steps.
If that Article did not resolve it... then perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
Unauthorized modification of iOS...
http://support.apple.com/kb/HT3743
Similar Messages
-
I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?
Is your iphone hacked/jailbroken?
-
when i was trying to update my iphone 4s from 6.1.4 to ios 7,its asking to change the media sync options,how can i change that option,can any one help me.........?
I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback. -
I was trying to update my iphone to 7.2 anf now my phone is frozen/stuck with a itunes symble on the screen
Ntmate68 wrote:
it's stuck on a screen that has a iTune and plug picture
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
I was trying to update operating system of my iphone but it gives the following error(We're sorry, we are unable to continue with your activation at this time) Now my phone is not work working can anyone help?
Is your iphone hacked/jailbroken?
-
Hi
just tried to update my iphone 4s and it has failed to restore settings. comes up with error code 36.have tried all suggestions in help but to no avail. any help would be appreciated
johnif you have tried ALL suggestions then your phone is obviously broken beyond reparing by user
but if you might not have then you can try reading these
https://discussions.apple.com/message/21571280#21571280
http://www.techisky.com/how-to/easy-fix-iphone-in-recovery-mode-upgrading-to-ios -6-2.html
more
restore iphone error 36 -
It was working fine until I tried to update the software as requested. Help! I do not want to go to factory settings and lose everything. Can I uninstall the update somehow? Please respond asap
If the screen shows a plug going to itunes, then you have no choice, It's in recovery mode. You'll be given the chance to restore from a backup either from itunes or icloud.
I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead. At any rate, doing a restore does not change the ios. -
my iphone 5 wont turn on and in itunes it says error 21 what can i do please help, can it be the battery?
Hey pilisaez,
Thanks for the question. The following article outlines restore error 21:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Thanks,
Matt M. -
hi, I was trying to update my iPhone 3gS but when I turn it on again iTunes send me a message that says error 3194 occurs, please help me!!
If the screen shows a plug going to itunes, then you have no choice, It's in recovery mode. You'll be given the chance to restore from a backup either from itunes or icloud.
I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead. At any rate, doing a restore does not change the ios. -
I was trying to update my Iphone 4s and tried to restore itself. Now it will only say plug into itunes to restore.
Hello Thebenjah13,
The Update was not completed and due to incomplete update your Device is now in Recovery Mode and the only option left with you is to Restore your iPhone using iTunes on your Computer which will take your iPhone to Factory settings. -
I was trying to update my Iphone and lost all my music on the PC how do I get the music back on my phone?
Connect in recovery mode and restore, as described in this article:
If you can't update or restore your iOS device -
Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"
http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue. -
i was trying to update my iphone and it downloaded the software but when it went to install it it turned off and wont turn back on and says i need to connect to itunes and ive tried but itunes doesnt recognize its there
Connect in recovery mode and restore, as described in this article:
If you can't update or restore your iOS device -
please help.
i was trying to update my iphone to ios 6 thru itunes but there was an error message that my phone is corrupted while downloading and that i make sure that there is a network connection and to retry downloading.
no software update available in the general settings...Before beginning the download, try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the secure OS your computer is running.
-
I was trying to update my iphone 4s and it showed an error, now my phone is stuck in connect to itunes? Itunes does not recognize it?
turn off antivirus and firewall.
make sure you have itunes 10.7
Maybe you are looking for
-
Root Cause Analysis - Breakpoints in ABAP
Gurus , We had this breakpoints in the ECC - datasource extractors which got transported in the production and I have been given the task to identify the root cause analysis as to why was it not caught in dev,qa and testing. can any one share their
-
Spry widget menu bar as a library item - problems
I created a spry vertical menu bar and made it a library item. The original works great, however when I insert the library item into its own div tag on another page, the submenus will not pop out, either in DW or the browser view. The div tag is the
-
RH in Mac OS X Leopard environment
First a question: Is anyone running RoboHelp (i.e., building a project) in Mac OS Leopard? If so, do you need a Windows emulator? I'm guessing success would be more likely on an Intel-based Mac than on a PPC machine. I opened some WebHelp output pack
-
Why do I have to keep re-downloading my music?
Questions in the title. I tend to download full albums to my mobile for use in the car. Mobile app is upto date and it is happening on the htc one m8 but to be honest it always used to happen on the S4 aswell. I am a paying user. I have no local
-
OS 9 SYSTEM, APPS and DESKTOP FOLDERS!!!!!
Hello world. I have a new mac mini core duo. I love it, a great machine. I did a migration from my emac. Which was really handy. The question is, is it safe for me to delete the applications, system and desktop folder for OS 9 (classic) that used to