TS3694 mi ipod touch will not boot, it goes to the apple logo then shuts off, I tried to restore it but it shuts off while restore is going on then it saids it can not find the device
Hello,
I need help before i go to the apple store for help.
My problem is that I have an Ipod touch which it was working fine but now it will not boot all the way.
It will not show the red bar when is ready to be turn off or reboot when using both buttons to reset it it will only come to the apple logo then goes blank.
I tried to restore via Itunes but same result, it will start showing is doing the extract then it will go blank and get a message saying that It can not find the device.
What do i need to do.
Thank you for your help.
regards,
Mario
PS. The OS I am not sure do not remember exactly.
- Reboot the computer
- Try another USB port
- Try another cable try another cable
- Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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