TS3697 when trying to sync with my itunes, i get error message -69

when trying to sync with my itunes, i geterror message -69

Hey casper808,
Thanks for the question. The following resource outlines this exact error message along with applicable troubleshooting steps:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Thanks,
Matt M.

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When trying to sync with i tunes i get the message "waiting for changes to be applied" how can i get around this

I have restored the i pad and reinstalled i tunes' no help

I had a similar issue in that it would proceed to backing up however when it had reached the last step it would remain frozen on "waiting for changes to be applied". I'm not sure if the source of this problem is connected to yours but what I did was quit all the apps on my computer, restarted and during the restart held 'option+command+P+R' what this does is it zaps the P-RAM which basically makes the computer forget what it remembers about the applications that were open. The computer uses some room on the RAM cards to store information about recent applications open so that when you open them the second time it does it much faster giving the illusion your computer is fast to begin with. Now this zaps that so you'll have a fresh iTunes running.. Like I said this worked for me but it may not for you but give it a try

When trying to sync my iPad I am getting a message stating " iTunes could not connect to the iPad "iPad" because an error occurred while reading the device

When trying to sync my iPad I am getting a message stating that iTunes could not connect to the iPad "iPad " because an error occurred while reading from the device

Hi Centreless,
If you have difficulty with your iPad not being able to connect to iTunes in order to sync, you may want to try the troubleshooting steps in this article -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for using Apple Support Communities.
Best,
Brett L

On mac yosemite, when trying to install my own brushes, I get error message: "Could not load the brushes "blahblah.abr" because the file is not compatible with this version of PS" (PS CC 2014)

Need help-
On my mac with yosemite, when trying to install my own brushes, I get error message: "Could not load the brushes "blahblah.abr" because the file is not compatible with this version of PS" (PS CC 2014) ????

Thank you station_two but I did install them in my
applications>adobe>presets>brushes and still I get this error message......
On Tue, Dec 2, 2014 at 6:20 PM, station_two <[email protected]>

What to do if when trying to sync iPhone to computer you get the message "itunes cant read content of iphone. restore to factory condition"?

what to do if when trying to sync iphone to computer the message appears "itunes cant read content of iphone. restore to factory condition"?

If you're receiving that message, you data are already gone. If you've been using iCloud and backing up your phone as recommended, you should have no data loss. If you have not, well, hard lesson learned. Good luck.

When trying to connect to Airplay speakers I get error message "The network connection timed out" although some sort of connection is made as the speaker is turned on. Same thing with Apple TV. Is the distance from my speaker/ TV the problem?

When trying to connect from iTunes to Airplay speakers I get error message “The network connection timed out” although some sort of connection is made as the speaker is turned on. Same thing with Apple TV. Is the distance between my PC and the speaker or the AppleTV the problem?

Hi whitwick,
If you are having issues with your network connection when attempting to use AirPlay, you may want to use the steps in this article to troubleshoot -
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
Thanks for using Apple Support Communities.
Best,
Brett L

When trying to 'Consolidate Files' via iTunes I get the message "Copying files failed. The name was invalid or too long."

I am trying to copy my entire iTunes library and everything in it from my PC Desktop to my PC Laptop using the "External Drive" method as shown on the Apple website. On Part 1 (5) I am told to consolidate files. When attempting to do this I get the message "Copying files failed. The file name was invalid or too long."
How do I resolve this?

I have just been having this problem and it has been driving me mad. The error message doesn't tell you which file is causing the problem so you can't fix it and it leaves your libray in a state of limbo with some files copied into the new location and some in the old location. After many hours I found a surprisingly quick and simple solution.
1) in iTune create a smart play list that includes everything that was added before tomorrows date. This will include everything.
2) Right click this playlist and export it as a text file to produce a tab delimited file.
3) Import this into a spread sheet, or just view it in a text editor with line wrap turned off. What you are interested in is the last column (or end of the line in a text editor). This gives you the path of the file associated with each entry in the library.
The path of the files that have already been copied successfully will start with the new location for your media files you specified. Scroll thru the rows until you get a blank path. If you start getting paths starting with the old Media file location then you went to far and start scrolling back.
The row with the blank path was the file that failed. Move back to the start of the row to find out more about it. In my case it was a podcast with a very long name. I just deleted that podcast from iTunes.
4) Restart the consolidation by choosing File, Library as you did before and the process starts again where it left off.
5) If it fails again on another file just repeat the process

I-pod linked to old i-tunes library on a pc which no longer works. How do I save the songs on the i-pod as when trying to sync with new itunes library it wants to erase the library on the i-pod?

Hi,
Old laptop crashed. Got new one. Only just got round to sorting out i-tunes. Managed to transfer some content from pc, but prob gonna have to do the whole CD thing again! However, trying to update i-pod and I can't, it tells me it is linked to another library and do I want to erase and sync.
Of course I do not want to do this as I would lose numerous songs.
Any suggestions?
Dave

Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
tt2

Itunes 10.5 freezes when trying to sync with iPhone 4

My itunes 10.5 freezes when trying to sync with iPhone 4.
When i disconnect the iphone itunes unfreezes instantly.
Where is the problem?
Ipad syncs with no problems.

I am having the same issue
Itunes 10.5 freeze when I connect my Iphone 3GS
I found a solution is to remove the podcast from my iphone and then it work immediately
But this is anoying to allways remove my podcast from my iphone
I will try your solution to way a long time and see if the problem resolve by itself I keep you posted of my results

What is error 4002 when trying to sync with Itunes match and how do I fix it?

What is error 4002 when trying to sync with Itunes match and how do I fix it?

HI
Read this How to troubleshoot iTunes Match - Apple Support
Note specifically holding option ket whilst turning off match.
Jim

IPhone 4s reboots many times when trying to sync with iTunes

iPhone 4s reboots many times when trying to sync with iTunes.
Since IOS 8, my iPhone 4s reboots many times when trying to sync with iTunes on my Mac. It will start running the backup and reboot, it will reboot many times when updating packages. It can take 12 hours to finish a sync with the mac. The phone gets hot during this. I keep deleting more and more pictures and apps, hoping that maybe it doesn't have enough space, but iTunes shows I have 4.9 Gbytes free, which I think should be enough. I am on IOS 8.0.2, I thought maybe I would try to upgrade to the latest IOS today, but I am worried that I will end up with a non working phone.
Is anyone else having these problems?
Ed

Well thats Od... I have never experienced that problem.. Maybe you should try to backup your phone and then wipe it by going to Settings<General<Reset

HT4539 My 3g iphone has lost all data when trying to sync with itunes, put icloud for ipad and iphone but didnt allow to sync with computor as not very techy!Thought if messed up it wouldnt effect computor! Now Phone not responding to icloud to collect da

My iphone has lost all data when trying to sync with my computor.
I have an pad with most info on, but not keen to sync with that incase that data gets lost!
I joined icloud but cannot retreive from there as its not accepting my icloud account! Help!
If I sync phone with ipad is it likely to work safely to retrieve info as both are apple devices?.

ps when syncing it jumps through steps 1 - 4 real fast, i seem to remeber iphone showing the number of tracks transferring and names, but i see nothing? then it sits on 5 saying "waiting for changes to be applied"

I am getting an error msg when trying to sync with I Tunes???

I am now getting an error msg (0xE8000065) when trying to sync with I-Tunes. This just started today
Also would like to know how to find my passcode for Restrictions without restore the whole phone.

I am now getting an error msg (0xE8000065) when trying to sync with I-Tunes.
http://support.apple.com/kb/TS3221
Also would like to know how to find my passcode for Restrictions without restore the whole phone.
Not possible, and since the Restrictions Passcode is included with your iPhone's backup, you must restore the iPhone as a new iPhone or not from the backup.

ICloud, when tries to sync with iCal reverts with the following message The server responded with "509" to operation CalDAVWriteEntityQueueableOperation. It would not sync my calendars.Any ideas how to fix it?

iCloud, when tries to sync with iCal reverts with the following message The server responded with “509” to operation CalDAVWriteEntityQueueableOperation. It would not sync my calendars. Any ideas how to fix it? Thanks.

Same issue here, hope someone has a clue how to solve this.

HT203180 I have bought several tv seasons from the itunes store. Recently some episodes will not sync with my ipad. The error message is that the file "could not be read or written". Previous episodes of the same series synced successfully.

I have bought several tv seasons from the itunes store. Recently some episodes will not sync with my ipad. The error message is that the file "could not be read or written". Previous episodes of the same series synced successfully. Also while watching the same episode on my laptop (Mac Book Pro) it freezes.

I had this same message appear today when i was putting new music on my ipod touch 4th gen. The only difference is that I wasnt using an external drive. I was using the one on my computer. This is the first time i have had this problem

TS3697 when trying to sync with my itunes, i get error message -69

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