TS3720 I have updated to Mac OS X v10.6.7 and STILL cannot get video into iMovie from Sony HDR SR11 :-( PLEASE HELP ME ...
I have updated to Mac OS X v10.6.7 and STILL cannot get video into iMovie from Sony HDR SR11 :-( PLEASE HELP ME ...
* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.
Similar Messages
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I have the iPad 3 and I cannot get it to sync with my iTunes. Please help.
The only way I've gotten it to sync is by restoring it to factory. Any other time it gets stuck on the preparing to sync step and then just quits. No error message or anything. I never had this problem with the iPad 2 so i'm not sure if it is my iTunes or my iPad but I have updated the software on both to no avail.
Hi MLAbbott,
Since you are having issues with the wireless setup using the WPS feature, try connecting the printer to the network using a USB cable temporarily. We have a great article on our Knowledge Base to guide you through this process.
For Windows: CLICK HERE
For Mac: CLICK HERE
If this didn't work, or if you have any other questions, please feel free to Contact Us!
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. -
I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.
Finally got through to tech support and found someone who seemed to know what was going on, he walked me through and using appleid.applesupport got me to a point where i could get a new password for the apple id that kept showing up.
I think you were on the right trail and I want to say thanks for your help. Much appreciated
ccl43 -
I currently have the Mac OS X v10.5.8 and want to get the new operating system but I don't know how to do it. I don't have the Mac App Store and can't get it because of my version. What do I do?
The Early 2006 model 1,1 Core Duo can only run a maximum of 10.6 Snow Leopard. The models Late 2006 Core 2 Duos 2,1 through Early 2008 4,1 can only run a maximum of 10.7 Lion. The Late 2008 model 5,1 Aluminum Unibody through the Mid 2010 White Unibody model 7,1 can run 10.8 Mountain Lion.
To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up check the Model Identifier and post it back here.
The Snow Leopard 10.6 DVD should still be available from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list.
If they no longer have any in stock you will have to buy it from eBay or Apple resellers that still have stock. But you will have to pay a premium since the DVDs are no longer being made. Snow Leopard DVDs are already up to $100 on Amazon.
http://www.ebay.com/sch/i.html?_nkw=10.6+snow+leopard&_sacat=0&_odkw=mac+os+10.6 &_osacat=0
Once you are at 10.6.8 Lion is still available from Apple. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775. to purchase it. Then within 3 days you will get an email with a code which you can use to download Lion from the App Store. The price is still $29. You must have at least a model 2,1 MacBook.
Lion will require at least 2gb of RAM but really needs 4gb to run smoothly.
As for third party programs see this list for compatibility with 10.7 http://roaringapps.com/apps:table
Also Lion doesn't run any Power PC programs. To see if you have any Power PC programs go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up select Applications under Software. Then look under Kind to see if any of your applications are listed as Power PC. Universal and Intel will run under Lion.
Before Mac switched to Intel processors in 2006 they used Power PC processors from 1994 to 2005. Power PC 601 through 604, G3, G4 and G5. Applications written for the Power PC processors need the application called Rosetta to run on Intel processors. This was part of the Operating System in 10.4 and 10.5 but was an optional install in 10.6. With 10.7 Lion Apple dropped all support for Power PC applications. -
I am using iPhoto '11 version 9.4.2 on Mac OS X. I have a Leica D-LUX 6 and cannot get iPhoto to read my RAW files. Please help.
Answered here:
https://discussions.apple.com/message/20493786#20493786 -
I have upgraded to Mac OS X v10.7 Lion and when I log into mail I can't find my mailboxes other than inbox, draft and sent how do I get my other mailboxes back?
Lion is a bit of a memory hog - kernel_task will use quite a bit and Safari is known to use more; you can't do anything about the system, but changing to Firefox may help a little. The best way to deal with it is to increase your RAM; the required minimum is just that: the minimum. My Macbook would keep crashing and beachballing until I upped the RAM to 4 GB. RAM is inexpensive right now - check out OWC (macsales.com) or Crucial.com; both reputable RAM vendors with lifetime warranties. You won't regret it.
As for iDVD - I purchased the retail iLife 11 disk because of iDVD (because I use that a lot) - it's available at online resellers, the Apple Store, and ebay. -
HT4259 I have an 802.11n base and extender and still cannot get a good signal 80-90 ft away . Why?
I have an 802.11n base and extender and still cannot get a good signal 80-90 ft away . Why?
Hardwire is always recommended because there is virtually no signal loss in a wire....at least up to 300 feet or so.
Another advantage of using Ethernet cable...if you can...is that you can locate the AirPort Express where it is most needed.
If it extends using wireless only, it pretty much needs to be located about half the distance from the main router and the general area that needs more coverage.
I like to use WiFi Explorer since it displays SNR (Signal to Noise) readings, which are the best way to evaluate signal quality.
Mac App Store - WiFi Explorer
If the signal is varying constantly, something is causing it to do so....assuming that the AirPorts are functioning correctly.
Cordless phones are a huge problem for wireless networks. You want to try to figure out if the phones are causing a problem as a first troubleshooting step.
That is why I suggested that you turn off the phones for an hour or two and watch the network to see how it behaves. If the signal stops fluctuating....that is a good clue that the phones are interfering with the wireless signal. -
We updated to the new Pages 5.0.1 and now none of our Pages 9 documents will open. Please help.
We updated to the new Pages 5.0.1 and now none of our Pages 9 documents will open. Please help.
Since you have Pages '09 documents it is safe to assume that you own Pages '09. If you bought it from the App Store you should be able to download it again to your new machine. If you have the install disks, you can install it on the new machine and the find the updater for it.
Or you can go to the Apple Store (make an appointment) and get them to install iWork '09 on your machine. They will do this for free if you can provide any proof that you owned it on your older machine. They may do it for free anyway.
As others said, your '09 files should open, so perhaps they were '08 files. In which case you must open with '09 first. For this reason Apple will sometimes give you a free version of iWork '09. If you are not near an Apple Store try phoning them. No guarantees, but others have reported that Apple sent them a free DVD.
Worse comes to worse, look to buy it on Amazon or eBay, but try Apple first. -
I just updated my iphone4, it reset to original settings and I cannot get it passed my birtday. It says ther was a problem connecting to the server. how do I get passed this?
I only have one video project that I ever published to iDisk. It didn't have any music or photo files attatched to it, just a few clips stitched together. I can play these clips right now in the Event Library (so I know the source files are on my computer), but strangely, under the Project Library, the project is not there. I'm almost certain that I didn't store the project on iDisk; I just completed the video and published it to iDisk (as a .mov file I think) for family to see. I've tried to figure out how to get iDisk to stop looking for this project to no avail.
I don't know if others have experienced this, but if I click on any project and on the menu bar select Share --> Remove From --> Media Browser... it lists iPod, iPhone, iPad, tv, Computer and MobileMe. Why would MobileMe be an option here? This is the case for any video project I select. Didn't iLife '11 and/or OSX 10.8 remove all mention of MobileMe? I wonder if this is part of the problem too.
Edit: I just removed every project I have from the Media Browser. Still no luck. -
I have a problem with iphone4
I bought a used and unlocked iphone4
old apple id because the first owner dies
please help me how to activate iphone4
I unlocked with icloudfherly nur arief wrote:
I unlocked with icloud
If you had already removed the device from 'Find My iPhone' in iCloud, then you jus tneed to powercycle the device in order to activate it.
Source: http://support.apple.com/kb/TS4515
"After the device is removed from the previous owner’s account, turn the device off by pressing and holding the Sleep/Wake button located on the top-right side of the device. Then restart your device and proceed with device setup as you would normally."
If it has not been removed, then the activation lock is still active.
If the previous owner cannot remove the device from their account there is nothing you can do unless the place you purchased it from will give you a refund.
Activation Lock: http://support.apple.com/kb/ht5818
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
How do I check for Activation Lock before purchasing a used device?
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process. -
Does anybody know why my home sharing would stop and I cannot get the Apple TV to recognise the ID or possibly the password? Nothing was changed and it stopped. Now I've done everything including new apple ID and password but it still wont connect.
Either the most recent updates to iTunes or the Apple TV have changed connectivity to one another. Review the following link as the configuration presented may not be the same as yours but the concepts are the same. Once completed, you will have connectivity back.
Solution for Apple TV 2, Xfinity router, Ethernet connection and Home Sharing -
I have a iPad 3 and the iPhone 5 and I can't access yahoo mail from. Either device please help
I have a iPad 3 and the iPhone 5 and I can't access yahoo mail from. Either device please help
Swipe up from bottom of screen.
Control Center
http://support.apple.com/kb/HT5858 -
Hi, have just updated my iphone 4 and Macbook Pro.
The two will not syn.
Have tried, soft reset,of iphone,( relaced Dec 2012), shut down MacBook overnight,
In the itunes section, on opening info, after ticking boxes for sync calendar and contacts, the word APPLY does not appear,
So what next?
Please help a technophobe
despairrepairFirst, SyncServices has nothing to do with iCloud.
1. Calendars in the On My Mac or On My iPhone/iPad/iPod category, and calendars that sync with other network services such as Google, will not sync with iCloud.
2. Back up all data, then take all the applicable steps in these support articles:
iCloud: Troubleshooting iCloud Calendar
iCloud: Advanced Calendar and iCal troubleshooting
Nearly all sync issues should be resolved that way. Please make sure you've taken all the steps and tested adequately before continuing.
3. If there are any calendars on your Mac that you don't synchronize with iCloud, export them by selecting them in the calendar list and then selecting
File ▹ Export ▹ Export…
from the menu bar. Quit Calendar.
4. Triple-click anywhere in the line of text below on this page to select it:
~/Library/Calendars
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder selected. Move that folder to the Desktop.
5. Launch Calendar. Your calendars will initially be gone, but they should resynchronize with iCloud. If they don't, uncheck the boxes marked Calendars and Reminders in the iCloud preference pane, then re-check them.
6. Import the calendars you exported in Step 3, if any, by double-clicking the files.
7. If the issue is resolved, close the Finder window you opened in Step 4. Delete the exported files and the Calendars folder on the Desktop.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
After downloading the latest IOS 7 system for my Ipad2 When I log onto ITunes on my mac it will not allow me to sinc the ipad on ITunes?
Album artwork can be added/changed on songs via the iTunes Get Info menu item from the File menu. Note that music that you loaded from CDs will not have any artwork. If you want to aquire artwork you can try the File menu item Library > Get Artwork or you can download artwork from the internet, etc. Note that just changing artwork on your computer won't affect the iPod until you sync.
If the artwork is correct on your computer iTunes then delete all the music on your iPod by syncing with iTunes with no music selected. Then reload the music onto your iPod by again syncing with iTunes with all the music you want selected.
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