TS3899 I have not been able to open the icon to compose a message in my e-mail on my iphone. If I am able to open the icon "New Message" appears, but no keyboard to type a message. My e-mail has been working correctly until today.
I have had trouble opening the icon to compose a message in my e-mail on my iphone. If I do manage to open the icon, "New Message" appears, but no keyboard to type a message. My e-mail has been working correctly until today.
Hello there, Eleanor64.
The following iPhone Troubleshooting Assistant should provide some assistant in helping resolve your Mail app not performing as expected:
Apple - Support - iPhone - Application Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/application/
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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I received my new iphone 6 last week, backed my iphone 5 and then restored my new handset. It has been working fine until today when I deleted all my contacts from my old handset. Contacts have gone from my new handset too, how do I get them back? I don't think the back up was done using icloud as I keep getting the message "not enough memory"
The point is not whether you used iTunes or iCloud to restore your new iPhone. It's whether you have Contacts turned on in Settings > ICloud. If you do on both your old iPhone and new iPhone then those devices are connected through iCloud. Deletions on one device are also made on the other.
You may be able to restore your Contacts be using your old device backup to restore your new iPhone again. Make sure that you turn Off ICloud functionality on your old iPhone before you delete anything else from it. -
I recently had trouble updating my itunes, when I did do it I kept getting an error message and because of that I had to uninstall everything than reinstall itunes. But since then my iphone, ipad, and ipod are not really syncing correctly. My PC says its going through the steps and applying everything but when I got to my phone nothing is updated at all. Nothing is being applied and I did the run diagnostics as well and it said that everything was fine. When I got what is on this phone it says the playlists are on my phone but when I go to the music app on my phone the playlists aren;t there at all. I've gone through all my settings on my computer and iphone and they are all what they should for the songs to transfer correctly and it still isn't working.
So, in iTunes, when you look at the shuffle's content (in the sidebar) and click on the playlist under the shuffle, over to the right, the songs are in your desired order, correct? Where do you look, or what do you do, that indicates the playlists are in alphabetical order? Are you saying that when you play the songs while using the shuffle, they play in alphabetical order?
If so, when you listen to the songs on the shuffle, are you using the playlist, or are you using the All Songs list? If you are in the default All Songs list, with the shuffle's power switch set to play-in-order (the middle position), the songs play alphabetically, I believe.
The 3rd gen shuffle uses VoiceOver. If you are in the All Songs list, you need to use VoiceOver to switch to the playlist (see manual linked below for details). When you are in the playlist (with the shuffle's power switch set to play-in-order), then the songs should play in playlist order.
There are more details in the manual for the 3rd gen shuffle, which is online here
http://manuals.info.apple.com/en_US/iPod_shuffle_3rdGen_UG.pdf
See page 22 for the section about setting up and using VoiceOver. The part about switching playlists starts on page 23 (Using the Playlist Menu). -
When attempting to burn an audio cd from my playlist, I get an error message that says, burn failed due to unknown error (4280). It has been working fine for months...any solutions?
I have the exact same problem.
Been searching through this site to try and find an answer but still not come up with anything.
The wierd thing is that a couple of days ago it was working fine, and suddenly overnight it's stopped working.
The only solution i've found is that you need to have administrator rights as it says in the posts on the site below:
http://www.emergingearth.com/itunes-7-cant-burn-cds/
Noticed by the diagnostic in your post that you dont have admin rights like me so that mite be the problem. Not sure if this is the right solution though.
Windows XP -
Mac Mail is fine on Lion but on the Snow Leopard computer its rejecting the password - been absolutley fine up until today?
Any ideas?
SteveYou have been using MobileMe's email settings, which sometimes continue to work for a time after migration but then get turned off. iCloud's mail server settings are different. Strictly speaking Lion 10.7.2 is required for iCloud, and on that Mail is set up automatically.
Snow Leopard cannot access most of iCloud's facilities, however you can set Mail up manually to access your email. The method is described here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudmail.html
The situation with iCloud and Snow Leopard is described in detail here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudSL.html -
My Gmail has been working fine until today. Now I cannot send messages. I can receive them fine.
I have a brand new computer, using Yosemite. My mail program has been working fine for several days, but suddenly this afternoon it is unable to send mail. I can receive mail just fine. I can send mail from a different email account. How can I fix this?
You are entitled to 90 day telephone support from Apple. Try contacting them.
Apple Support Contact
Apple Support contact - Telephone
Mail troubleshooting - Yosemite
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending email messages -
Any help in resolving my problem will be greatly appreciated.
Hi,
Could you please tell me what OS and Acrobat version are you using.
What are you trying to do in the PDF when this message appears?
Does this happen with all PDFs or a specific PDF only?
Please share the screenshot of the error message that prompts on your screen.
Hope to hear from you.
Regards,
Anubha -
Hp office jet wireless 6500 will not make a copy has been working fine until today.
operating system imac has nothing to do with this I am just trying to make a copy.
Just changed the ink today when the problem started. It still will not make a copy I just get a blank page.
No changes of any kind.
no error message.
Thank you.
This question was solved.
View Solution.I searched other posts and someone suggested that I go to setup on the front of the printer and then tools. I did a cleaning twice and now it makes copies again. The first time I did the cleaning it still did not work, the second cleaning did it. I would strongly suggest to HP that they address this issue in their troubleshooting docs. They don't even mention not making a copy, they only talk about printing, two diiferent issues.
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FaceTime has been working great until today
It was working fine between my iPad2 (in NC) and my daughter's (in MN). Now it's not working on the 4s or MacBook Pro (no audio or video). Anybody have any guesses what's going wrong.
everything was fine on my end. My daghter rebooted her iPad and now we're connected again
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Premiere Pro CC has been working fine until today. I have completed my sequence and it is active. I have both audio and video checked when I am exporting using H.264 with Match Source Hi bitrate. I am choosing entire sequence. The audio exports but the video and title does not. Can anyone tell me how to troubleshoot this so I can complete this project? Please!
Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M. -
I ordered an iphone 6 plus 64 gig space gray on 9/19/14. I still have not gotten any information on the ship date. Please help verizon!!!
urdea123,
You called and help has arrived. Congrats on the new phone. The iPhone 6 Plus 64GB space gray device is shipping on 11/7. You can always check your order here http://vz.to/1qKj0Rx
RobinD_VZW
Follow us on twitter @VZWSupport -
Lightroom 4 crashes when trying to open the slideshow module. I spent over three hours with both Adobe and Apple tech support and we know it is a permission issue but have not been able to get it solved. It started with the last upgrade to 10.8
Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
The first step should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
resetpassword
That's one word, all lower case, with no spaces. Then press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
"there was a problem downloading the software for the iPhone, the network connection could not be established". This happens even though I have a working internet connection.
Besides that, all the other functions work properly, even synchronize apps and library.
Will I be able to update the software?look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once -
Whenever I try to open iPhoto, a message comes up saying that 148 photos have been found in the iPhoto Library that have not been imported. It asks me if I want to import them and I say NO but then it places them in a recovered photo folder. I keep deleting the empty recovered photo files but it just keeps asking me every time I go to open iPhoto! I'd love to just get rid of the "found" photos (I can't open them anyway!)
How do I get rid of them so that I can just open iPhoto straight up without this?
LindaOpen your iPhoto Library package with the Finder.
Click to view full size
look for a folder titled Import or Importing and move it to the Desktop. Launch iPhoto to see if the message goes away. If there is no message check the contents of the Import folder to see if you want to keep any of those image files (usually they have not been imported into iPhoto). If you want to keep them then drag the folder into the open iPhoto window to import.
OT -
I downloaded the 30 day free trial of Photoshop on 9/11, but have not been able to open it, or even find it on my computer. I do have the Adobe Create Cloud icon, and when I click it it list PS as downloaded and lets me access tutorials, but that is all.
Please let me know how to open and use PS.
Homer GuyHi Homerguy,
If you are using Mac, please open the finder window click on go and choose applications and try to launch Photoshop from there.
If windows, please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014 and double click on the Photoshop.exe file.
Thanks
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