TS3899 Issue: I can't get Send to work on my Telus Email account

I have setup my Telus Email account and it receives mail but will not send mail. I have reinstalled three times and same problem. The account type is IMAP/SMTP.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.htmlhttp://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.htmlhttp://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Similar Messages

Can't get skype to work in other mac system accounts

we have created multiple accounts on our imac and for some reason skype will only work on mine. Any ideas how to get it to work in other people's accounts? We all have basically the same setup. skype error message is about network access but I'm on the internet in these accounts without a problem. anyone have any ideas? thank you!

Compare the Services in the Sharing Pref Panes of the users, Ports 80 & 443 at least are needed for Skype.
Turning on Personal Web Sharing for those Users should open those ports.

I am unable to get Thunderbird to work with my exchange email account

I have tried a heap of different configurations including using ExQuilla with no success. I will provide the insrtuctions I received for accessing my account using outlook.
I hope you can help, as I find Thunderbird a great platform, and really don't want to go back to Outlook.
*Note – the instruction at step 5 is fairly important. It is easy to miss it and hit “check name”. Don’t – It’ll piss you off no end.
Let me know how you go.
Using Outlook via the Internet
If you are using Microsoft® Office Outlook® 2003, you can connect to the computer running Windows® Small Business Server through the Internet using the feature called RPC over HTTP. This means you can remotely access your server e-mail account from the Internet when you are working outside your organization's firewall. You do not need security-related hardware or software (such as smart cards or security tokens), and you do not have to establish a virtual private network (VPN) connection to the server.
Comparing RPC over HTTP and Outlook Web Access
When using RPC over HTTP to access your mailbox, you get the full functionality of Outlook 2003. For example, you can work offline, use Microsoft Office Word 2003 as your e-mail editor, and easily organize your mailbox.
To use Outlook via the Internet
Ensure that the following requirements have been met on the client computer:
Verify that the computer is running Microsoft Windows XP Service Pack 1 or later
• Click Start, right-click My Computer, and then click Properties.
The version of the operating system and service pack is displayed under System. If you do not see a service pack version, there is no service pack installed.
Verify that Windows update Q331320 is installed on the computer (not required if you are running Windows XP Service Pack 2 or later)
1. Click Start, click Control Panel, and then open Add or Remove Programs.
2. Under Currently installed programs, search for the item Windows XP Hotfix (SP2) Q331320.
3. If the item is not present, go to the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=18651) and follow the instructions to download and install it.
Verify that the computer is running Outlook 2003 or later
1. Open Outlook.
2. Click the Help menu, and then click About Microsoft Office Outlook. The version number appears at the top of the box.
Verify that the computer trusts the certificate used by the server
1. Open Internet Explorer, and then in the address bar type:
https://vpn.alaea.asn.au/remote
• If the certificate is trusted, a certificate warning does not appear. In this case, continue with step 1 under Ensure that you have an Outlook profile configured for the server.
• If the certificate is not trusted, a warning appears. Click View Certificate, click Install Certificate, and then follow the instructions.
Ensure that you have an Outlook profile configured for the server
1. Click Start, and then click Control Panel.
• If you are viewing Control Panel in the default Category view, switch to Classic view, and then double-click Mail.
• If you are viewing Control Panel in Classic view, double-click Mail.
2. In the Mail Setup dialog box, click Show Profiles. If your profile appears in the list, select your profile, click Properties, click E-mail Accounts, select View or change existing e-mail accounts, and then click Next. If your profile does not appear, open Outlook and follow the instructions to create a profile before proceeding.
• If Microsoft Exchange Server does not appear in the list, the existing profile is not associated with a Microsoft Exchange Server e-mail account. Click Cancel, and then click Close. Continue with step 3 to add a profile.
• If there is an existing Microsoft Exchange Server profile, continue with step 3 under Configure the computer for RPC over HTTP.
3. Click Add. The New Profile dialog box appears.
4. In the Profile Name box, type a name for the new profile, and then click OK. The E-mail Accounts dialog box appears.
5. Under E-mail, select Add a new e-mail account, and then click Next. The Server Type dialog box appears.
6. Click Microsoft Exchange Server, and then click Next.
7. Continue with step 4 under Configure the computer for RPC over HTTP.
Configure the computer for RPC over HTTP
1. Click Start, and then click Control Panel.
• If you are viewing Control Panel in the default Category view, switch to Classic view, and then double-click Mail.
• If you are viewing Control Panel in Classic view, double-click Mail.
2. In the Mail Setup dialog box, click E-mail accounts, click View or change existing e-mail accounts, and then click Next.
3. In the E-mail accounts dialog box, click Microsoft Exchange Server, and then click Change.
4. In the Microsoft Exchange Server box, type the local name of the Exchange server:
alaea-sbs1.alaea.alaea.asn.au
5. In the User Name box, type the user name that you use to log on to the Remote Web Workplace. Do not click Check Name.
6. In the Exchange Server settings page, click More Settings.
7. On the Connection tab, under Exchange over the Internet, select Connect to my Exchange mailbox using HTTP, and then click Exchange Proxy Settings. The Exchange Proxy Settings dialog box appears.
8. Under Use this URL to connect to my proxy server for Exchange, type the following URL:
vpn.alaea.asn.au
9. Select Connect using SSL only, and then select Mutually authenticate the session when connecting with SSL.
10. In the Principal name for proxy server box, type the following text:
msstd:vpn.alaea.asn.au
11. Select On slow networks, connect using HTTP first, then connect using TCP/IP.
12. Under Proxy authentication settings, select Basic Authentication.
13. Click OK, and then click OK again. Click Next, and then click Finish. Click Close.
14. In the Mail dialog box, if Always use this profile is selected, choose the newly configured profile.
15. Open Outlook and type your Windows Small Business Server user name (in the format ALAEA\user name) and password. You can now work with your Outlook mailbox.

Sheesh. That looks hard. I think it will fall over at this point:
"Connect to my Exchange mailbox using HTTP" 'cos Thunderbird uses only the regular email protocols: POP, IMAP and SMTP.
Here (at work) we have in the past have had IMAP and SMTP enabled on our Exchange server so Thunderbird could then connect just like to any other regular internet-based service.
With the change here to outlook365/outlook 2010 I've had to switch to using DavMail which lets Thunderbird talk to the mail server using OWA.
I haven't (seriously) tried Exquilla. Whilst I have great respect for its author and some of his other add-ons, I saw no reason to use an add-on that required payment when DavMail works for free.

The wifi at my school isn't very good. And I can't send iMessages through it. It works for some apps like score center and my radar app, but doesn't work for other apps like clash of clans and iMessage. How can I get it to work on that wifi network

The wifi at my school isn't very good. And I can't send iMessages through it. It works for some apps like score center and my radar app, but doesn't work for other apps like clash of clans and iMessage. How can I get it to work on my school wifi. I have an iPhone 4S on AT&T and iOS 7.04

In a roaming network, your "main" router is the device that would require port mapping/forwarding to be configured in order to access the IP camera from the Internet. This router is also the one that would be provide the private IP address for the camera which you will want to be a static one.
So as you described your network, the IP cameras should be getting an IP address or you assigned it a static one and this is the address that you would enter in the Private IP address (or equivalent depending on the router used) field when setting up port mapping.
If you are not able to access this camera from the local network, then this should be troubleshot first.

How can I get a picture to go with my email signature when sending emails from my iPad? Only a square box shows up on my signature not the actual picture I iploaded in my settings.

How can I get a picture to go with my email signature when sending emails from my iPad? Only a square box shows up on my signature not the actual picture I iploaded in my settings.

Only Apple Account Security could help at this point. You can try calling Apple Support in Canada - you'll have to find one of the several ways, such as Skype, to call an 800 number from outside of the relevant country - and ask for Account Security and see if they can help. Or you can find a friend who speaks Chinese and ask them to help you talk to Apple Support in China. There are really no other options that I know of.
Note, by the way, that these are user-to-user support forums. You aren't speaking with Apple when you post here.
Regards.

The genius bar sold me a LaCie 500 GB EHD today but I can't get it to work properly. Can I schedule another genius bar appt. to help me with this issue even though the EHD is not an Apple product?

The genius bar sold me a LaCie 500 GB EHD today but I can't get it to work properly. Can I schedule another genius bar appt. to help me with this issue even though the EHD is not an Apple product?

Yes, if you purchased it in an Apple store, they should be able to assist you. Bring your MBP with you as well as the Drive.
Ciao.

After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I see my buddy, but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies.

After years of owning all things Mac, I am finally trying to use iChat, and can't get it to work. I am using gmail, and I see my buddy (no camera icon next to her name), but all I can do is send a message--the video and audio chat icons are gray, as is inviting to a video chat under Buddies. My buddy has the same problem as I. We are able to do video chat through gmail, but I had hoped to use iChat. I am using OS 10.6.8, iChat v. 5.0.3. What am I missing?

HI,
iChat will Video chat to another iChat in a Jabber Buddy List (Google run a Jabber server for GoogleTalk)
However it will not Video to the Web Page login to iGoogle or the Web Mail Page login. (where people can Google Chat as it were in a Web Browser).
Nor does it video to the Google Talk Stand alone app for PCs or any other Jabber apps on any platform.
iChat uses a connection Process called SIP (Session Initiation Protocol) which is also used by other VoIP devices.
Jabber/XMPP invited the Jingle Protocol for Jabber Applications.
Google have included this in their Standalone app and the Plug-in for Web Browsers on both PCs and Mac (you can get this as a Standalone Plug-in or as part of Chrome)
More on this here This article has been changed several time in the recent months. It now claims a greater involvement by Google in writing the Jingle Library (Although now Google's version does not work with the others)
This tends to mean that using the web Login to Google to Chat also cannot video chat to other Jabber apps that are using Jingle.
If your Buddy is using iChat then check the Video Menu has two items to Enable Camera/Video chat and Microphone/Audio chats are ticked.
In the View Menu the Show Status Items should be ticked (Selecting them toggles the tick and the function On or Off)
It could be Internet speed but at this stage I would doubt this at this stage.
10:27 PM Saturday; January 21, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Upgraded to IO6, seems like the amount of system memory to run is higher, this causes issues with some Apps. I can't get SIRI to work because the amount of free system memory is not enough. how can I tell what is eating the system memory?

Upgraded to IO6, seems like the amount of system memory to run is higher, this causes issues with some Apps. I can't get SIRI to work because the amount of free system memory is not enough. how can I tell what is eating the system memory?

Upgraded to IO6, seems like the amount of system memory to run is higher, this causes issues with some Apps. I can't get SIRI to work because the amount of free system memory is not enough. how can I tell what is eating the system memory?

How can I get Sender Display Name using Get-MessageTrackingLog?

Hi, could you please help me. We have got a monitoring system at work which monitors some devices, so if something wrong happening with these devices email is sent from MASTER email (Customer Name <[email protected]>) to us. I'm trying to get a list
of all emails of that monitoring mailbox using PoweShell command
Get-MessageTrackingLog and export them to CSV file. In the end of the day I need CSV file with 3 columns: TimeStamp, MessageSubject and SenderDisplayName! Yes, I need Sender Display Name cause all emails are sent from one MASTER email
(Customer Name <[email protected]>) and only difference between them is sender Display Name which is cexactly what I need.
This is the code I'm using:
Get-MessageTrackingLog -EventId Receive | Select Timestamp, MessageSubject, Sender | Export-CSV C:\NagiosAlerts.csv
–NoTypeInformation
So how can I get sender Display Name(Customer Name) using Get-MessageTrackingLog insted of Sender email (<[email protected]>)?

The DisplayName is not recorded in the Logs only the EmailAddresses are so there Is nothing you can do with Message Tracking to get this the way you want. You need to look at another property may soureIP or include something in the Subject
of the Email (eg a customerId in the Subject is a much better option) to give you some differentiation. Otherwise you need to access the Email directly from the Mailbox it was sent to and then extract the DisplayName from the message (or use a journaling
on those emails etc)
Cheers
Glen

Is there a compatability issue with Firefox and Andriod operating system 2.2.3? I can't get Firefox to work. I have tried uninstalling it and it won't download. in English

Is there a compatability issue with Firefox and Andriod operating system 2.2.3? I can't get Firefox to work. I have tried uninstalling it and it won't download. in English

Hi Drbobdog, there shouldn't be a compatibility with Android OS 2.2.3. There may be a compatability with the device itself.
Here are the system requirements:
https://wiki.mozilla.org/Mobile/Platforms/Android#System_Requirements
(also seen here as well : http://www.mozilla.org/en-US/mobile/platforms/ )
I hope this helps.

Hi I have a mac osx lion10.7.3 and i can't get my mail set up with a blue yonder.co.uk address inbox works fine but i can't get outbox to work will not send mail any idea's thank's

Hi I have a mac osx lion10.7.3 and i can't get my mail set up with a blueyonder.co.uk address inbox works fine but i can't get outbox to work will not send mail any idea's thank's

And, you are sure you have provided the correct username and password for you email account? I'm not familiar with Virgin media, so you might contact their tech support to find out why you are having a problem sending mail but none receiving mail. I assume your mail account has always been POP3 and not IMAP. Typically, the outgoing mail servers are not the same for the different types of account service.

Can't get EM to work on Oracle 10.2.0.5 running on Windows 2008 R2 64 bit

Hi
Could anyone help me?
I have tried many things and tried lots of htings other forums have suggested but I can't get EM to work.
The dbconsole windows services hang on startup, if I do a emctl start dbconsole after setting my sid it returns 3 lines of ......., hangs and then gives an error of 1.
I have dropped and re-created the repository, I can now login to EM on the correct HTTP port listed in my portlist.ini. But its as though it can't see the instance, it shows a status of pending and a java error of java.lang.Exception: Exception in sending Request :: null at the database homepage.
The log file for EMCA shows the same error to do with not finding files i the OCJJ directory, but I can browse and see all the files through Windows. Coudl this be some java issue? I have the latest versio of Java installed and have tried reinstalling EM using the OUI.
The error that appears in the log file is listed below, its the same error repeated but referrs to differan't files in the same DIR.
\OC4J_DBConsole_.HOSTNAME_SID\config\jms.xml in searching for tag jms-server with attribute port
java.io.FileNotFoundException: c:\oracle\product\10.2.0\db_1\oc4j\j2ee\OC4J_DBConsole_HOSTNAME_SID\config\jms.xml (The system cannot find the path specified)
Edited by: user8797813 on 17-May-2011 01:56

It made no differance, now get the following error in the emoms.log
4_/console/database/instance/sitemap] ERROR perf.sitemap initializeGeneral.400 - Failed to initialize object: ORA-20206:
ORA-06512: at "SYSMAN.EMD_DATABASE", line 1165
ORA-01403: no data found
ORA-06512: at line 1
2011-05-17 08:51:04,722 [MetricCollector:HOMETAB_THREAD600:60] ERROR rt.DbMetricCollectorTarget _getAllData.328 - oracle.sysman.emSDK.emd.comm.CommException: Exception in sending Request :: null
oracle.sysman.emSDK.emd.comm.CommException: Exception in sending Request :: null
     at oracle.sysman.emSDK.emd.comm.EMDClient.getResponseForRequest_(EMDClient.java:1330)
     at oracle.sysman.emSDK.emd.comm.EMDClient.getResponseForRequest(EMDClient.java:1223)
     at oracle.sysman.emSDK.emd.comm.EMDClient.getMetrics(EMDClient.java:640)
     at oracle.sysman.emo.perf.metric.rt.DbHomeTab._getAllData(DbHomeTab.java:324)
     at oracle.sysman.emo.perf.metric.rt.DbHomeTab.getData(DbHomeTab.java:139)
     at oracle.sysman.emo.perf.metric.eng.MetricCached.collectCachedData(MetricCached.java:402)
     at oracle.sysman.emo.perf.metric.eng.MetricCollectorThread._collectCachedData(MetricCollectorThread.java:596)
     at oracle.sysman.emo.perf.metric.eng.MetricCollectorThread.run(MetricCollectorThread.java:320)
     at java.lang.Thread.run(Thread.java:595)
2011-05-17 08:51:04,737 [MetricCollector:HOMETAB_THREAD600:60] ERROR rt.DbMetricCollectorTarget _getAllData.328 - oracle.sysman.emSDK.emd.comm.CommException: Exception in sending Request :: null
oracle.sysman.emSDK.emd.comm.CommException: Exception in sending Request :: null
     at oracle.sysman.emSDK.emd.comm.EMDClient.getResponseForRequest_(EMDClient.java:1330)
     at oracle.sysman.emSDK.emd.comm.EMDClient.getResponseForRequest(EMDClient.java:1223)
     at oracle.sysman.emSDK.emd.comm.EMDClient.getMetrics(EMDClient.java:640)
     at oracle.sysman.emo.perf.metric.rt.DbHomeTab._getAllData(DbHomeTab.java:324)
     at oracle.sysman.emo.perf.metric.rt.DbHomeTab.getData(DbHomeTab.java:139)
     at oracle.sysman.emo.perf.metric.eng.MetricCached.collectCachedData(MetricCached.java:402)
     at oracle.sysman.emo.perf.metric.eng.MetricCollectorThread._collectCachedData(MetricCollectorThread.java:596)
     at oracle.sysman.emo.perf.metric.eng.MetricCollectorThread.run(MetricCollectorThread.java:320)
     at java.lang.Thread.run(Thread.java:595)
2011-05-17 08:52:04,610 [MetricCollector:HOMETAB_THREAD600:60] ERROR rt.DbMetricCollectorTarget _getAllData.328 - oracle.sysman.emSDK.emd.comm.CommException: Exception in sending Request :: nul

Can't get Export to work

I'm relatively new to Fireworks. I created a small image map, but when I try to export the image and html to Dreamweaver, I get a message a message saying "Could not complete your request - The file was not found." I've tried Export, Export Wizard, rebooting, and a bunch of other stuff - but still can't get it to work. I'm using the Trial version (but it's the same as the regular version, right?) on a Mac running SnowLeopard.
Other than this, and an issue with the Text function that I posted about in a different thread, I like Fireworks a lot and was planning to buy it - so I hope there's a way to get Export to work with images/html so it won't be a showstopper. I'm assuming I must be doing something wrong.
Thanks.

Linda, thanks for responding to my question.
Unfortunately, I'm unable to upload the file to you. Everything I try gives the "file not found" message (but the file is right there on my screen, in front of me as I'm getting this message), so I don't know how to get it to you. The only way that I've found to get the file "out" of Fireworks is to save it as a .jpg file (which of course eliminates the "hotspots" and associated html), and then open it in Mac's Preview utility and also in Dreamweaver. I could send you the .jpg file if you'd like, but since it no longer contains the hotspots and there's no html, I'm not sure that's too useful.
I tried adding the clickable hotspots back in with Dreamweaver, and that worked and also produced usable html.
I noted in a separate forum message that the Text function has also stopped working for me, although it was fine initially. However, I can no longer add text, and when I try to edit existing text, the existing text disappears from my image.
Has my copy of Fireworks somehow become corrupted? Should I reinstall? Other than these issues, I like the product a lot and would like to be able to use it.
Thanks!

HT5029 I can't get my subscribed work calendar to show up on iCloud. I have deleted it and re-added it. I have made sure that the location is set to iCloud. Ideas?

I can't get my subscribed work calendar to show up on iCloud. I have deleted it and re-added it. I have made sure that the location is set to iCloud. Ideas?

Apple have not announced any such plans. It was the same during the whole MobileMe period from 2008 - 2012, so it doesn't seem to be a high priority issue for Apple.
Send feedback here: http://www.apple.com/feedback/icloud.html

Have entrourage and want to use Mail. Can't get it to work.

I had a macbook and purchased the Microsoft office for Mac which included Entrourage.
I have now purchased a new macbook Pro and want to begin to use Mail rather than Entrourage.
I have Entrourage on my new computer but i can't get it to transfer my information to the the Mail program
I am on Charter.net at my office and sbcglobal.net at home.
How can i get this to work. I can receive on Mail, but i can't send.

check your outgoing port settings and make sure it's using a specific port and not the default port, also you might want to check to see if it is using SSL, TLS or any other encryption. Verify the setting from your old machine setup.

TS3899 Issue: I can't get Send to work on my Telus Email account

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