TS3988 I am not able to open the settings icon from my old iPAD. When I try to select the settings icon it looks like it's about to launch and open however; it will not stay open. I am trying to transfer all my data from my old iPAD to my new 4th gen iPAD

I am not able to open the settings icon from my old iPAD. When I try to select the settings icon it looks like it's about to launch and open however; it will not stay open. I am trying to transfer all my data from my old iPAD to my new 4th gen iPAD.

Try a soft reset - press the home and power bottons and keep them pressed until the Apple logo comes on. Then see if you can access Settings.

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HT4623 After updating my phone yesterday it worked for about 30 minutes. Now however, it will not let me "Slide To Unlock" the screen is totally unusable and i have alarms that go off every 8 minutes because i am not able to get into my phone to them off.

After updating my phone yesterday it worked for about 30 minutes. Now however, it will not let me "Slide To Unlock" the screen is totally unusable and i have alarms that go off every 8 minutes because i am not able to get into my phone to them off. has anyone else had this problem with it being "stuck"?

Basics from the user guide have always been, and still remain, restart, reset, restore from backup, restore as new.

HT4759 My iCloud email address and my apple ID are different. I would like to change my iCloud to be the same as my apple ID. However I don't know my iCloud password and don't use the email address it belongs to. When I try to change the password, apple b

My iCloud email address and my apple ID are different. I would like to change my iCloud to be the same as my apple ID. However I don't know my iCloud password and don't use the email address it belongs to. When I try to change the password, apple brings me to a page to reset my apple ID password (which I know and don't want to change). I have even tried to delete my iCloud account completely to start again but am not allowed without the iCloud password (which I don't have) there doesn't seem to be a place to change the email address of iCloud. What can I do?

This is the answer that I had expected, so in this case you could only change your gmail.com address to another providers email addres e.g. outlook.com, yahoo.com, etc., but you won't be able to change the gmail.com address to a icloud.com email address. Apple just won't let you do that.
Your iCloud account with @icloud.com email address and you Apple ID with gmail.com address are already connected and as I said before, Apple just let you merge this two IDs together.

I have forgotten my password for icloud, have an invalid email address and do not know my security answers. How can I transfer all my data from my old iphone to the new one?

I have forgotten my password for icloud, have an invalid email address and do not know my security answers. How can I transfer all my data from my old iphone to the new one?

In this case you won't be able to do that?

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.

Thanks. This seems to have worked easily.

When I convert my pdf doc to word, the fonts go really weird and it also puts some text into boxes. when I try to select the test and change the font, it does not change it properly?

When I convert my pdf doc to word, the fonts go really weird and it also puts some text into boxes. when I try to select the text and change the font, it does not change it properly? This is making it impossible to amend.

Hi Janedance1,
If the PDF that you converted already has searchable text, please try disabling OCR as described in this document: How to disable Optical Character Recognition (OCR) when converting PDF to Word or Excel. (If the PDF was created from a scanned document and doesn't already have searchable text, disabling OCR isn't a great option, as the text won't be searchable/editable in the converted Word doc.)
Please let us know how it goes.
Best,
Sara

Hi...i bought the new iphone 4 and would like to ask how can i transfer all my data from my old iphone to the new one? If I will do "synchronization" through itunes with the old phone and the plug in the new one will that be the case?

Hi...i bought the new iphone 4 and would like to ask how can i transfer all my data from my old iphone to the new one? If I will do "synchronization" through itunes with the old phone and the plug in the new one will that be the case?

Follow the instructions in this article to transfer your info: iPhone: Transferring information from your current iPhone to a new iPhone

I have scanned photos using an Epson V500 scanner set to jpeg format using the least compression (highest quality) setting. When I try to import the scanned jpegs into iPhoto I get an error message saying "The file is an unrecognized format." But if I

I have scanned photos using an Epson V500 scanner set to scan using jpeg format at the highest quality (least compression) setting. When I try to import the scanned jpegs into iPhoto, I get an error message from iPhoto saying "The file is an unrecognized format." But if I reduce the quality setting on the Epson scanner to just slightly below highest quality, the images import into iPhoto just fine. Why won't iPhoto accept jpegs scanned at the highest quality setting? Wondering?

What scanner format settings dis you use? Are these color photos? If they are B/W did you scan as grayscale images? That could be the problem.
Are you able to open them with Preview? If so do a Save As, select full quality and save as a jpeg with a new file name. See if that file will import and work as intended.
OT

I make videos using my go pro hd camera, but when i export it only half of my 3 min video shows up with the audio playing in the background, plus when i try to select the quality in the export options it won't let me select 720p or 1080p?????? help!!!

i make videos using my go pro hd camera, but when i export it only half of my 3 min video shows up with the audio playing in the background, plus when i try to select the quality in the export options it won't let me select 720p or 1080p?????? help!!!

What you could do now is break up your video into smaller parts and render them out, then assemble them again as a whole.
I know this is not the best fix, but it might work.
You can duplicate an edit in the main screen, then delete the last bits and export,
do the same for the other half.
Then import the two bits (or more if you need) in a new edit.
Out of curiosity, can you post what format the video is in?
Copy a video straight from the camera to your computer.
Open it in Quicktime player, and with out playing type Apple + i
or Control + i for PCs
It should tell you lots of info about the video, and might help us to see what is wrong.
This is what it looks like:

I am facing the problem on downloading apps from Mac App Store, when I try to install the application from App store, I am getting an error message "Status_Code_Error" while click on "Login"

I am facing the problem on downloading apps from Mac App Store, when I try to install the application from App store, I am getting an error message "Status_Code_Error" while click on "Login"

Same problem here in Brazil.
It seems to be a problem with logging in App Store in the Mac (Yosemite 10.10.2).
When I tried the very same userid and password I was able to login in to use my iCloud account from the same computer and also from my iPhone.

I can't edit my donwloads. The organizer photos have an orange icon at the top left corner and the find offline volumem - edit pops up when I try to edit the pictures. Also, the downloaded pictures don't show up in "My Pictures" document.

I can't edit my donwloads. The organizer photos have an orange icon at the top left corner and the find offline volumem - edit pops up when I try to edit the pictures. Also, the downloaded pictures don't show up in "My Pictures" document. How can I fix this problem

Did you recently reconfigure the drives attached to your computer or move to another computer?
To help with troubleshooting this, download and run the utility psedbtool:
http://www.johnrellis.com/psedbtool/#_Downloading,_Installing,_and
Copy and paste the output here (using the Web, not email).

When attempting to upgrade my iMac from Snow Leopard to Mavericks, I receive the message "This disk is used for Time Machine Backups" when I try to select the lone available hard drive.

When attempting to upgrade my iMac from Snow Leopard to Mavericks, I receive the message "This disk is used for Time Machine Backups" when I try to select the lone available hard drive. I have ensured that Time Machine is turned off. Upon some Google research, some who reported this problem were told to delete the folder backup.backupdb, but I do not have this folder on my Mac. Any suggestions?

The folder would be at the root of your hard drive. Double-click Macintosh HD and look there.
If it isn’t there, I’m not sure what it is seeing.

I get a message that itunes has stopped working. When I check out why it is because of the dep security on my computer. When I try to find the program for itunes for the .exe file i cannot find it to turn off the dep for that file

I get a message that itunes has stopped working. When I check out why it is because of the dep security on my computer. When I try to find the program for itunes for the .exe file i cannot find it to turn off the dep for that file

I found the file but when I added it to the list for the Data Execution Program to ignore , I received a message that the Program.x86/itunes file must have the DEP on in order to run. Anyone else having this problem ?

Why the window setting the printing disappeared when I try to select the page number of pdf file

When I send the pdf file to the printer and try to select the page number to be printed by entering (e.g., 4-10), the page for setting up printing work suddenly disappeared. As a result, I could only print pdf files from page 1 to the end, if I want to print any document. I have no problem with printing word documents. Thus, it should not be problems related to printer, right ?
Your help is highly appreciated !

What is your operating system? Reader version?
You mean the Print panel completely disappears when you enter some page numbers?

My touch shows the connect to itunes with usb on screen however when i try to do so it says it cannot connect because it is locked with a passcode. It will not let me enter the code on the ipod or computer. so i cant do anything. Any ideas?

I have tried rebooting it. nothing seems to help. it always ends up with the same screen a picture prompting me to hook up via usb to itunes.Then without fail i get an error message. itunes connpt connect to the ipod touch because it is locked with a passcode. you need to enter the passcode on the ipod touch first. unfortunately the touch will not show any other screen but the connect to itunes.

Connect the iPod touch to your iTunes library in Recovery Mode and restore it to factory setting. See this article for instructions on getting your device into Recovery Mode.
http://support.apple.com/kb/ht1808
B-rock

TS3988 I am not able to open the settings icon from my old iPAD. When I try to select the settings icon it looks like it's about to launch and open however; it will not stay open. I am trying to transfer all my data from my old iPAD to my new 4th gen iPAD

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