TS3999 I followed all of these instructions, but still iCloud Calendar will not sync to Outlook Calendar. Calendar entries will sync from Outlook to iCloud, but not vice versa. What do I do now?.

I followed all of these instructions, but still iCloud Calendar will not sync to Outlook Calendar. Calendar entries will sync from Outlook to iCloud, but not vice versa. What do I do now?.

When syncing Contacts or Calendars between an iPhone, iPad, or an iPod touch and Outlook 2003, Outlook 2007, or Outlook 2010, changes that you synced to your computer may not appear in Outlook even after the sync has been completed.Try this article to see if it works for you
http://support.apple.com/kb/TS1944
Hope this helps

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TS1538 After updating my iTunes it no longer acknowledges that my iPod or iPhone is connected so I can't update my music.. I have followed all of these steps and everything is working fine but this new version of iTunes isn't recognizing my devices. Any a

After updating my iTunes it no longer acknowledges that my iPod or iPhone is connected so I can't update my music.. I have followed all of these steps and everything is working fine but this new version of iTunes isn't recognizing my devices. Any advice?

I have the same problem. Running Win 8 64Bit, updated to latest ITunes and now will not recognize phone or pad. Followed all advice from Apple (uninstall/restart/re-install, all in exact order) ... nothing. Spoke with Apple tech and walked through the whole process, but no resolution. Tech was trying to be helpful but has no way of addressing issue.

TS5376 I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions above and now I can't get past the Service 'Apple Mobile Divice failed to start. Help!!!

I just attempted to update my apple iTunes to 11.1.4 which resulted in the msvcr80.dll error message. I followed all of the instructions to move the .dll's to the desktop, I removed iTunes via the control panel, and now I can't get past the Service 'Apple Mobile Divice failed to start. Verify that you have sufficent privilidges to start systems services. I now have no iTunes on my laptop, can't reinstall iTunes, and I am pulling my hair out because I can not figure out how to send an e-mail to Apple because I bought my iPad just over a year ago. PLEASE HELP!!!
V/r "TRACER"
CDR Harold W. "TRACER" Valentine, SC, USN

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

I am trying to put sound fonts into a playable format in garageband. I followed all of the instructions on the sound font help page for Garageband, but I still cannot play the sounds, or get them to show up. Any suggestions?

I am trying to put sound fonts into a playable format in garageband. I followed all of the instructions on the sound font help page for Garageband, but I still cannot play the sounds, or get them to show up. Any suggestions?

Sorry, I was confused by your profile signature showing "GarageBand (Mac) '11".
It is very similar in the newest GarageBand 10.0.2:
Enable Audio Units in the GarageBand Preferences > Audio/Midi.
Create a software instrument track.
Show the Smart Controls and click the button.
In the Info panel scroll, to make the Audio Units brick visible and click the "Instrument" control. Select "AuInstrument > Apple > DLSMusicDevice" and click it, to open the settings.
This should show you a panel, where you can select a Sound Bank. Does that show your sound font?

Even after following all of the steps, CC still will not let me sign in

My problem is that even after following all of these steps to the T (the steps are here: You are no longer signed into your Creative Cloud applications), including the showing hidden files part, Creative Cloud will still not let me sign in.

Am I correct in understanding that you are trying to sign in to the Creative Cloud Desktop app, but when your provide your login information, it says it is loading and gets stuck doing so? If this is your problem, we are both having the same problem. After I provide my login information, the loading spinner appears and I get stuck logging in.

I have a iphone 4s with ios 8.3 and I used to be able to sync only a week or two of emails from outlook email. Now it won't let me do that and it syncs all my inbox. How can I change it back to sync less. I can't find the right place.

I have a iphone 4s with ios 8.3 and I used to be able to sync only a week or two of emails from outlook email. Now it won't let me do that and it syncs all my inbox. How can I change it back to sync less. I can't find the right place.

I understand, as that was the place I would change it before 8.3 but now that option of Mail Days to Sync is not available? Any idea why that would be?

HT1918 Please help!!! I cannot update all my free installed programs on my iPhone 4S. I want to remove my credit card info from my Appe ID but there is no none !!!

Please help!!! I cannot update all my free installed programs on my iPhone 4S. I want to remove my credit card info from my Appe ID but there is no none !!!

Had you never backed up the phone before? When you saw the iTunes logo and cable, the device was in recovery mode. The data was already lost. The only way to recover from that is to restore the device, which will delete all of your data. You will only be able to restore to your last backup, whenever that was. Sorry this happened, but this highlights the importance of doing regular backups. The backup is the only protection you have against a problem like this.

After upgrading to Yosemite I have lost iPhoto. It has a cross through it in Finder, but I clicked on it and I was directed to download the latest version from the App store, but it is not available in the Australian store. Can anyone help?

After upgrading to Yosemite I have lost iPhoto. It has a cross through it in Finder, but I clicked on it and I was directed to download the latest version from the App store, but it is not available in the Australian store. Can anyone please help? I am not an advanced user and I would like my photos back, having had no idea I would lose iPhoto in the upgrade!

Thanks petermac87...but for some reason, the only purchases showing are OS. So assuming iPhoto is in Mountain Lion, I was hoping to look under Hidden Items there as you suggested, but there is no option for that. Only option is to download Mountain Lion again, not iPhoto specifically. Any ideas welcome!

HT200250 I couldn't open the files from a Canon XF 300 so I downloade the plugin from Apple but still can't open the files. I opened and clicked on the installer icon. I'm not sure the plugin was actually installed. can anyone help?

I couldn't open the files from a Canon XF 300 into Final Cut Pro 7, so I downloade the plugin from Apple but still can't open the files. I opened and clicked on the installer icon. I'm not sure the plugin was actually installed. C
an anyone help?
Message was edited by: BigDealCam123

As you probably know the Canon plug-in enables Log & Transfer in FCP7. I'm not sure whether it works with Final Cut Express or not.
Look in Applications>Canon Utilities. I'm running 10.6 as well and that is where it's located on my machine.
Good luck.
Russ

I have checked around the internet, but still can't find any answers. How can I prevent incoming mail from interrupting the music I am listening to on my iPhone? That 1-second muting function drives me insane, especially when a lot of mail is coming in.

I have checked around the internet, but still can't find any answers. How can I prevent incoming mail from interrupting the music I am listening to on my iPhone? That 1-second muting function drives me insane, especially when a lot of mail is coming in.

If you want to hear your music on iPhone without interruption, switch Settings > Airplane Mode: ON.

I used Iphone sofeware edit one photo by cuting its size, however, when I connect with computer. The photo edited still was old photo, no any changed. I want to edit the photo, and cut the size of photo. What should I do now??

I used Iphone sofeware edit one photo by cuting its size, however, when I connect with computer. The photo edited still was old photo, no any changed. I want to edit the photo, and cut the size of photo. What should I do now??

I used Iphone sofeware edit one photo by cuting its size, however, when I connect with computer. The photo edited still was old photo, no any changed. I want to edit the photo, and cut the size of photo. What should I do now??

HT1212 I just followed all of these steps, but my iPod still says that I need to enter a passcode

So, my iPod said, "iPod is disabled, connect to iTunes"
I followed all the steps that were listed in the "help center" but it still says the same thing in the lock screen.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If still problem what exactly happens?

I have reset Firefox, followed all the various instructions for ALL the faults and it is STILL not working properly !

Various problems :
Firefox crashing, missing toolbar, bookmarks disappeared (reset and now they won't work at all) , cannot set homepage again (despite following all instructions), shockwave flash constantly unresponsive (again, all instructions followed and no change), Firefox especially slow in facebook, sound volume keeps switching itself off.
I have gone through each problem with all the suggested "fixes" AND reset Firefox, but it is worse now than before !
Just about had enough.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
*You can open the <b>about:crashes</b> page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting

Trying to restore iphone 5 as my phone just has 'searching' in top left corner. Phone will not complete restore and keeps having an error code '1669' have followed all the updating instructions for the computer

My phone has stopped receiving a carrier or 3G signal from EE. Have decided to try and restore phone to factory settings, but it wouldn't let me unregister from iCloud - so I then followed advice on this forum which said to restore the phone using iTunes. The phone now keeps getting to a certain point in the restore and then error code '1669' appears. I have tried to restore on many occasions now and still nothing. I have followed all the steps, i.e. updated itunes, computer still no joy - can anybody help. Thanks

The quoted error appears related to Security Software on your computer
http://support.apple.com/kb/TS3694#1669
Follow steps as outlined, If still no joy it could be a hardware malfunction.
Please Fix up an appointment at the Genius Bar.

TS4123 After following ALL apple advise, iTunes store still will not run....

After exhausting all suggestions on the iTunes pages, I still can not get access to the iTunes store. All software is up to date & iTunes has been uninstalled & re-installed with no effect. All functions of the player are fine, but there is no access to the store or the updater. I have also used the "autoruns" program suggested with no help there either.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
HP Pavilion 061 RR789AA-ABA a1646x
iTunes 11.1.5.5
QuickTime 7.7.5
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B7580D97C400
Current user is an administrator.
The current local date and time is 2014-04-27 20:33:16.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) G965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.5.5 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {5A2E3825-CB3D-4C98-8F0F-1C98FA4AEE30}
Description:    Intel(R) 82562V 10/100 Network Connection - Packet Scheduler Miniport
IP Address:    192.168.1.101
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Sun Apr 27 13:27:38 2014
Lease Expires:    Mon Apr 28 13:27:38 2014
DNS Servers:    209.18.47.61
        209.18.47.62
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
An unknown error occurred (0x80096004).
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2014-04-27 20:32:27.

What happens when you try to open iTunes?
Does it just hang with iTunes.exe running i=on the processes tab in the Task manager even though it never opens?
If so here are a couple of simple things to try:
A couple of simple things to try:
XP
http://support.apple.com/kb/TS1776?viewlocale=en_US
Vista or Win7
http://support.apple.com/kb/TS2363?viewlocale=en_US
Stop the bonjour service, this FAQ has instructions:
http://support.apple.com/kb/HT2250?viewlocale=en_US
If stopping the Bonjour service works, it can be uninsatlled if you don't need what Bonjour does.

TS3999 I followed all of these instructions, but still iCloud Calendar will not sync to Outlook Calendar. Calendar entries will sync from Outlook to iCloud, but not vice versa. What do I do now?.

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