TS4002 After the icloud update I have not been able to access any of the newly formatted icons including mail, is anyone else experiencing this. I report to apple through the tab but nothing changes. My iPhone mail is unaffected.
After the icloud update I have not been able to access any of the newly formatted icons including mail, is anyone else experiencing this. I report to apple through the tab but nothing changes. My iPhone mail is unaffected.
Happy to report that iTunes Match has returned to working like normal on iTunes 10.7 on my computer today. If any iTunes engineers read this thread, I really appreciate the fix.
Has it returned to normal for you?
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I have an Iphone 4S and ever since I did the IOS6 update I have not been able to update or downloand new apps. Itunes works fine along with everything else. I touch the update or download tab and nothing happens. Thanks for any input!
Settings, general, restrictions, are they off?
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I have a question. For the past week I have not been able to access my iTunes app it always kicks me out. I've turned it off and on and still nothing. I was wondering how can I get it to work or what should I do. Thank you
You need a computer with iTunes and an internet connection
Try:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have a older MBP running 10.6.8 and after the recent iOS update I have not been able to sync my devices. I was able to sync an ipod, but not iphone or ipad. iTunes recognizes my devices, but sync button stays grayed. I've changed my USB hub, reinstalled iTunes and run disc cleanup. No luck.
You said that your computer will sync other iPods? Are they iPod touches? Other iPod use different drivers the the touch And iPhone and iPad).
You can try:
iOS: Device not recognized in iTunes for Windows
Does it charge? Does the iPod work?
I would try on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
If defective and not abused you will walk out with a replacement -
Since downloading the latest ITunes update I have not been able to add photos to My IPad. Any hints please!
Yes I have tried to close it and re-open it, but still does not allow me whenever I click on the price the option to buy a single song.
I think I am going to delete the version and install it again,,, by the way I using Mac.
I will try to do it as sson as I am back home, where my Mac is.
I want to thank you for your help, and I will keep you post it if there is a solution or not. -
I recently got a new ipad air, but have not been able to download any app, not even the free o es, ha tocan i do?
You are required to provide credit card details to download apps be it free or paid.
Nothing will be deducted from your credit card if the app is free.
There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later. -
Since I downloaded ios7 on my iPhone 5 I have not been able to access the internet at all when I am away from a wifi connection.
Is Cellular Data turned ON? See Settings > Cellular Data.
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since installing ios7.0.2 i have not been able to access the location or icloud settings! any ideas, since installing ios7.0.2 i have not been able to access the location or icloud settings! any ideas
Could you share a link to the page?
Seeing it in context and in our browsers is much easier to debug.
If not, make sure to run the validator here The W3C Markup Validation Service and clear out any problems. HTML errors, especially structural ones, will cause all kinds of display problems in various browsers/versions/platforms. -
I have not been able to access itunes store for over a week now. I keep getting error -1202. I have updated to latest version of itunes but problem still exists. Any tips?
See this one
https://discussions.apple.com/thread/3742260?start=0&tstart=0 -
I have not been able to find any information re: the Flashback virus on the Apple website. Has Apple put out anything on this?
The ‘Flashback Trojan’:
A version of an existing Trojan Horse posing as a legitimate Flash Player installer (named “Flashback.A” by a security firm) is designed to disable updates to the default Mac OS X anti-malware protection system, potentially leaving the system open to the manual installation of other malware without any system warnings. The most recent versions bypass any user action and automatically installs itself after an affected website is visited.
http://www.appleinsider.com/articles/11/10/19/fake_adobe_flash_malware_seeks_to_ disable_mac_os_x_anti_malware_protection.html
(Adobe is aware of malware posing as its Flash Player and warns users to ignore any updates that didn't originate on its own servers. "Do not download Flash Player from a site other than adobe.com," said David Lenoe, Adobe's product security program manager, in an entry on Adobe Product Security Incident Response Team's PSIRT blog. "This goes for any piece of software (Reader, Windows Media Player, QuickTime, etc). If you get a notice to update, it's not a bad idea to go directly to the site of the software vendor and download the update directly from the source. If the download is from an unfamiliar URL or an IP address, you should be suspicious.")
Flashback Trojan - Prevention of infection:
In order to prevent a potential infection with “Flashback” Trojans, Mac users should always obtain their copy of Adobe Flash Player directly from Adobe’s official website and to disable the "Open 'safe' files after downloading" option in Safari Preferences/General to avoid automatically running files downloaded from the Internet. Also, do not turn on Java in Safari Preferences/Security. Few websites use Java. Javascript is something entirely different and should be left active.
The Flashback Trojan does not affect PPC (non-Intel) Macs, nor has it been noted to affect users running Tiger OS 10.4.11 or Leopard OS 10.5.8.
Last, but by no means least, using Open DNS is the simplest way of preventing infection in the first place. Open DNS also protects against phishing attacks, re-directs, speeds up your internet connection, and works for all users of OS X from Tiger upwards:
http://blog.opendns.com/2012/04/09/worried-about-mac-malware-just-set-up-opendns /
How to get it:
https://store.opendns.com/get/home-free
Flashback Trojan - Detection and Removal
Users with Intel Macs running Snow Leopard OS 10.6 or Lion OS 10.7 should ensure that they have downloaded all the recent Java updates from Apple, which are designed to prevent infection and also remove any infection already present.
New Macs running Lion do not have either Flash Player nor Java installed. If you running Lion and have not already downloaded and installed Java, you should download the ‘Flashback malware removal tool’ from Apple: http://support.apple.com/kb/HT5246 (356KB) which includes the same code as the Java update that plugged a security hole which allowed the malware to automatically install itself without admin authorization.
You can also use this to check whether you have been infected (for Intel Macs only) and remove it if required:
http://www.macupdate.com/app/mac/42571/anti-flashback-trojan
Flashback Trojan - Detection, and how to remove (with caution) if you are running other browsers than Safari:
http://www.f-secure.com/v-descs/trojan-downloader_osx_flashback_i.shtml -
I have tried everything I know to retrieve the iPhoto Library app. I detest this new Photo app, which obviously wasn't designed with photographers in mind. I desperately need help in retrieving the old app and have not been able to do it so far. I have gone to my app folder and tried to update my iPhoto Library. I have gone to my trash and brought it over to my desktop and still cannot use it. Please help!
Try this fix discovered by User photosb189:
From Finder, hold down the option key on your keyboard and click on the Go menu at the top of the screen
Select Library from the drop down menu
Then navigate to Application Support > iLifeAssetManagement > assets
Right click on the 'sub' folder and choose Compress
Drag the resulting zip file to your Desktop (as a backup)
Go to your System Preferences and choose iCloud
Turn OFF the iCloud Photos option
Go back to Library > Application Support and DELETE the iLifeAssetManagement folder
Now, in System Preferences, turn the iCloud Photos option ON
iPhoto should now be able to launch. Give it enough time to re-download your Photo Stream content. if you are missing any of your My Photo Stream photos (more than 30 days old), unzip the sub folder on your desktop and drag that into iPhoto. -
Like so many others I have not been able to access or send emails on iCloud. This is now loosing me business! Not Good enough Apple and your lack of information is poor customer service.
Unfortunately, Apple does not yet allow merging of Apple ID's. if you were once using [email protected] as your Apple ID then there is no way to link that ID with the new one to avoid losing the previous data under that old ID. You will have to either go back to using the old ID to save the old data or just keep both, which you arfe allowed to do.
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Since I starting using my MacMini (2011 version) I have not been able to print double sided from my HP Photosmart plus - there is no option for this in the Printer dialog box as there was in the similar dialog box on my PC. How do I set up this option?
1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now? -
I have not been able to access pics on iphoto. When I click on iphoto the program starts loading and continues to spin.What can I do to remedy this problem?
Best option: Restore from your back up
Next best: Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Least best: http://docs.info.apple.com/article.html?artnum=107947 has details on how to recover the files from your Library and start over.
Regards
TD -
I have a 3G Ipod, for the longest time I have not been able to connect to the apple server. I am able to connect to wifi, grouse web pages however canot conncet to iTunes. I have rebooted, any every other thing I can think off.
Can't connect to the iTunes Store
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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