TS4020 I live in a house with multiple iCloud users. When they try to turn on "Find my computer" they get the message that they will have to disable my "find my computer" setting in order to enable theirs. How can they all be enabled at the same time?

I live in a house with multiple iCloud users. When they try to turn on "Find my computer" they get the message that they will have to disable my "find my computer" setting in order to enable theirs. How can they all be enabled at the same time?

Try this support document for information on how to contact Apple and account security. Apple ID: Contacting Apple for help with Apple ID account security

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TS4062 When I try to sync my phone using WiFi, I get a message that "Sync will resume when "****PC" (a computer I used previously and no longer have) is available." I cannot get past this. It says my last sync was months ago, despite the fact that I hav

When I try to sync my phone using WiFi, it will not sync and the following message is displayed: "Sync will resume when "*****" (my old computer I no longer have) is available." I have synced several times on my new computer using the USB cable, but the message also gives the date of the last sync months ago, when I had the old computer. Any ideas?

I know you can't help with my Yahoo problem, however, apparently at some time in the past I have went to the Sync and tried to figure it out on both my laptop and my desktop, because I have the long snyc key information. However, when I go to try to sync both computers I never get the box to enter that key on either one. That is my problem. So should I try and get a new sync key and see if that works.

When I try to turn on my 27'' iMac I get a circle that appears with a line through it does this mean my Drive is shot?

when I try to turn on my 27'' iMac I get a circle that appears with a line through it does this mean my Drive is shot?

Not necessarily. We use a product called Scannerz to test hard drives. They have a book on hard drive troubleshooting that you can download here:
http://scsc-online.com/Downloads.html
Scroll to the bottom of the web page and download the Hard Drive Troubleshooting book. You won't want to read the whole thing, just the section describing your problem. Most of the stuff they describe in their "advanced" section requires unit disassembly, and the way that section is written I think they're assuming people know how to take units apart without any instructions - in other words it's not written "for the rest of us." Most of the resets they describe that you might need can be done by anyone.
If you end up buying Scannerz, I would NOT recommend Scannerz-Lite, I'd go with Scannerz with FSE-Lite. It costs about $14.00 more but they keep enhancing the product and adding more applications to it, all free if you own Scannerz w/FSE or FSE-Lite. I'd also avoid FSE all together unless you know a fair amount about the operating system, files, processes, Unix type path names, etc. etc.
If you're lucky that will end up being nothing more than a reset.

When I connect Apple TV to my samsung tv, I get a message that says: mode not supported......what doe this mean ? And how do I fix it

When I connect Apple TV to my samsung tv I get a screen message that says ...mode not supported....what does this mean..and how can I fix it ? Thanks

I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

TS1363 When I try to sync my iphone and itunes I get a message that itunes is not connected to the internet and my computer is-thanks for help

When I open itunes on my computer which has had my lists for a long time I get a message that says the itunes is not connected to the internet which is it,
I can't therefore sync songs to my iphone-what do I need to do? -thanks for help

The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.

Using Maverick, when I try to add music to a movie, I get a message that the files are protected and unavailable. How do I unprotect them?

I recently downloaded to Maverick. Now when I try to add mucis from iTunes to a movie I am making, I get a message that the files are prtected and unavailable. This never happened to me before. How do I correct this problem?

Well, it sounds as if you are trying to violate copyright protections - trying to use music that you purchased for individual use in a way that is not permitted.
The fact that you were able to do this before would not change the fact that it is not allowed.

I just downloaded Adobe Flash Player, but I still get a message that "flash player is out of date". I run on Mac OS X Yosemite. How can I fix this? I cannot play videos!

I just downloaded Adobe Flash Player, but I still get the message "Adobe Flash Player out of date" and I cannot play videos. I use Mac OS X Yosemite on a MacBook Pro. How can I fix this?

1. System Preferences > Flash Player > Advanced > Delete All
     Press the "Delete All" button.
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
   Download it first.
   The next step is important.
   Click Safari in the menubar and select “Quit Safari”.
    Follow the prompts and install it.
    Restart computer. Relaunch Safari.

When I try to buy an email Gift Card, I get a message that my account is not eligible. How do I change that?

I can make album purchases, etc. and I have no gift card balance, but it won't let me buy an email gift card to send to my neice (whose iTunes account also uses my credit card).

Go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT5622 When trying to log on to I-Cloud with my Apple Id, I keep getting the message that this is a valid Apple Id but not an I-cloud account???How do I link my I-Tunes Apple Id with I-Cloud?

When trying to log on to I-Cloud with my Apple Id, I keep getting the message that this is a valid Apple Id but not an I-cloud account???How do I link my I-Tunes Apple Id with I-Cloud?

You are logging in iCloud for the first time. In this case, first you need to log in iCloud on an iPhone, iPad, iPod touch or Mac. See > http://www.apple.com/icloud/setup
If you have not got a device to set iCloud up, you cannot use it. You can only use iCloud on your PC if you have got an Apple device

I've lost my password for my Airport, and cannot set up AppleTV without it. How can I either reset or recover the password?

I've lost my password for my Airport, and cannot set up AppleTV without it. How can I either reset or recover the password?

While you can reset your password, it might be wise to first check and see whether you can retrieve it, which will save you some time as far as setting up new connections on all of your devices with a new password.
On your iMac.....
Open Finder > Applications > Utilities > AirPort Utility
Click on the AirPort router icon, then click Edit in the smaller window that appears
Click the Base Station menu at the top of the screen....up where the other File, Edit, Window, and Help menus reside
Click Show Passwords

I cannot reactivate my e-reader with my existing Adobe ID and password which are both correct. I alwayss get the message "activation server error, Code: E_AUTH_NOT_READY" What kind of problem is this and what is most important, how can I solve it quickly.

I cannot reactivate my e-reader with my existing Adobe ID and password which are both correct. I alwayss get the message "activation server error, Code: E_AUTH_NOT_READY" What kind of problem is this and what is most important, how can I solve it quickly. I am on holiday and want to read. Thanks for speedy reply.

Yes, actually I talk about Digital editions. Do you know how to solve the problem as described in my first mail for Digital Editions? Thanks for your kind assistance.

HT201413 I have a windows HP computer with windows 7 installed, when I try and update and restore my phone, I get an error message of there is not enough space on your computer to restore your phone. Any suggestions and help is appreciated.

I have a windows HP computer with windows 7 installed, when I try and update and restore my phone, I get an error message of there is not enough space on your computer to restore your phone. Any suggestions and help is appreciated.

You need to discard or save to an external disk and then discard some of the stuff we all tend to keep forever (movies, music, pictures, docs, apps no longer used, etc.). A clogged up disk also does not function ideally either.

I cannot open a photo library from an external hard rive I get a message that says: You have made changes to your iPhoto library using a newer version of iPhoto. How do I access this library?

I cannot open a photo library from an external hard rive I get a message that says: You have made changes to your iPhoto library using a newer version of iPhoto. How do I access this library?

and
and have you opened this library with any other computer?
LN

When I go to lead itunes on my computer I get a message that says "Apple mobile device" failed to start. Verify that you have sufficent privleges to start system services. What does this mean?

When I go to lead itunes on my computer I get a message that says "Apple mobile device" failed to start. Verify that you have sufficent privleges to start system services. What does this mean?

It means iTunes has failed to update propely. See Troubleshooting issues with iTunes for Windows updates.
tt2

Ow do I sync a movie downloaded to iTunes, but I get a message that says "cannot sync movie to iPod because this computer is not authorized". What do I do to fix this?

How do I sync a movie downloaded to iTunes, but I get a message that says "Cannot sync movie to iPod because this computer is not authorized"? How do I fix this?

And I assume you have already checked to see if your iTunes purchases are authorized by choosing Store -> Authorize This Computer?
Some have been able to resolve this issue by removing the downloaded purchase and redownloading it again at no cost via iCloud. See this article for more information on redownloading past purchases.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock

TS4020 I live in a house with multiple iCloud users. When they try to turn on "Find my computer" they get the message that they will have to disable my "find my computer" setting in order to enable theirs. How can they all be enabled at the same time?

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