TS4036 I can not find my photos or contacts. Help how do I get them back after a icloud back-up was done due to needed a new phone..

I cannot find my photos or contacts. Help how do I get them back after a iclound backup was done due to needed to get a new iphone. HELP

I believe I had leopard and I was having issues getting errors of system not being supported. I contacted Apple and was advised I needed to upgrade to snow leopard. My laptop is from 2009 and I haven't done anything to it till now. The apple rep also stated I should do a fresh install when putting snow leopard on so my laptop would run faster. Apple rep told me to get a external hard drive to put my info on it so the fresh install would reset everything to like it was brand new. I had someone help me with getting everything on the EHD.. doing the right format and such and then once that was done I put in the CD for snow leopard and hit install. Which brings me to now, with everything but my pictures. I have the EHD plugged in... now what? What do I do? I have looked in the EHD in iphoto and it was all standard images *not my pictures but images of a check mark or an arrow again not actual pictures. I don't see a folder pictures and i looked for images and found nothing. I have Applications, Included Free Designs, Library, System, User Guides and Information and Users, those are my options and non of those have a "pictures"
I have iPhoto '09 version 8.1.2 & Mac OS X version 10.6.3

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HT201210 I accidentally restored my iPhone 5 for the first time and now I have lost all my photos and contacts. How do i get them back?

So I plugged in my iPhone 5 to my computer for the first time and I accedentally pressed restore. My wife has a iPhone 4s and has plugged in her phone to the computer many times to sync. So when i restored i got all her photos and lost mine which were very very importent. So how do I get my photos back?

Unless your photos were backed up somewhere, they're gone. They were wiped off your phone when you restored it from your wife's data.

After iPhone connects to iTunes, can not find the photos tab for sync

After iPhone connects to iTunes, can not find the photos tab for sync. Thus, I can not copy some phototes from my Macbook to iPhone, But my iTouch can do this. I don't know why.

If you are using a mac, you use iphoto.
If you are on windows, you use whatever camera software windows uses.
Itunes does not import photos.

TS1314 i can not find a photo folder on the left side on itunes

I can not find the photo folder on itunes

It doesn't appear on the left-hand side. If you want to sync photos to your device then you need to connect it to your computer, select the iPad/iPhone/iPod Touch on the left-hand side under 'Devices', and one of the tabs on the right-hand side should be Photos i.e. it's similar to the other tabs that you use for selecting what to sync to the device : syncing photos. You will need to sync all the photos that you want on the device together in one go as only the most recent photo sync remains on the it- not including photos in a subsequent sync is how you delete them from the it.

I am a student who subscribed to the 9.99 photography package, I didn't realize there was a discount for students. I would like to upgrade to the full package with the student discount. I can not find the option for this. How do I do this?

I am a student who subscribed to the 9.99 photography package, I didn't realize there was a discount for students. I would like to upgrade to the full package with the student discount. I can not find the option for this. How do I do this?

Hi Djmontanalv,
Please go through the link below.
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Regards,
Anand

HT5085 I accidentally deleted my season pass to walking dead season 4 from my TV show list and I can not find it in the Cloud. How do I recover?

I accidentally deleted my season pass to walking dead season 4 from my TV show list and I can not find it in the Cloud. How do I recover?

Hi tango mike35,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes Store: Download options when purchasing TV seasons, Season Passes, Multi-Passes, movie bundles, music box sets, or individual movies or TV episodes
http://support.apple.com/kb/HT5731
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you are still not able to find or access your purchase, report the issue to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

I just purchased survivor season 11 to watch on my iphone4. I synced the first 4 episodes and I get an error message that episode 2 can not be played in my iphone4? How do I get it to play on my iPhone 4?

I just purchased survivor season 11 to watch on my iphone4. I synced the first 4 episodes and I get an error message that episode 2 can not be played in my iphone4? How do I get it to play on my iPhone 4?

In order to use ''nxm://'' links, Nexus Mod Manager must be installed and associated with the ''nxm'' protocol.
* http://www.nexusmods.com/skyrim/mods/modmanager/
In case of problems with this third-party program, please refer to its support forum:
* http://forums.nexusmods.com/index.php?/forum/1413-nmm-code-development-chat

Our exchange server crashed and we lost all contact and calendar data. We found an app to get the contacts off of people's phone to import but can't find the same for calendar. How do I get my calendar info off my phone and in to new exchange server?

Our exchange server crashed and we lost all contact and calendar data. We found an app to get the contacts off of people's phone to import but can't find the same for calendar. How do I get my calendar info off my phone and in to new exchange server?

You'd have to think through this, but it seems like if you are using Outlook, and the items vanished from the Outlook client as well as the server,that you could re-populate Outlook using iTunes.

HT1414 I backed up my iphone last weekend. Today (one week later), I was downloading music and noticed the text messages I send to myself (about 1 1/2 years worth) are gone. Now, I can't find the backup from last week to try to get them back. help???

I backed up my iphone last weekend. Today (one week later), I was downloading music and noticed the text messages I send to myself (about 1 1/2 years worth) are gone. Now, I can't find the backup from last week to try to get them back. help???

You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4)

TS3694 hello, can not restore my backup from computer to my iphone because the iphone has ios 6 and the backup was done on ios 7

hello, can not restore my backup from computer to my iphone because the iphone has ios 6 and the backup was done on ios 7

I just changed my iphone for some problems so my last backup was done under ios 7 and the new iphone has ios 6 that i would like to keep

I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures?

I have just purchased the iPhone 5s and my previous phone was backed up on iCloud. However when I restored this on my new phone my photos are still being restored after 4 days. Shows the amount there but no pictures? Is there anything I can do to get them back as my other phone has now been cleared. On my iCloud storage it still shows that my previous phone had all the info still?? I'm confused!

Many users have lost photos while preforming a restore from backup or upgrading the iOS. Recall, only photos in the camera roll are backed up to iCloud. There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
See:
Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If using Photo stream, but sure to move the received photos to a permanent album. If you have been doing that, then you can sync those photos back to your device.
Or, you can find other apps in the app store that send camera roll photos to a service like Dropbox.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure".

I have home videos on my ipad that are no longer on my windows 7 pc and i need them back on my computer so that I can email them out (can't share from that program on ipad), how do i get them back on my pc?

I have home videos on my ipad that are no longer on my windows 7 pc and i need them back on my computer so that I can email them out (can't share from that program on ipad), how do i get them back on my pc?

Hey JennaPickle,
If you want to get your personal vidoes off your iPad and onto your computer, follow the steps in this document:
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/HT4083
Take care,
Delgadoh

I had iTunes on my old computer and I am trying to get all of the same music on my new computer. I have download iTunes and signed in, but it is not showing up in my library. How do I get all of my old music back?

I had iTunes on my old computer and I am trying to get all of the same music on my new computer. I have download iTunes and signed in, but it is not showing up in my library. How do I get all of my old music back?

It does not magically appear in a new place. It will only be where you put it.
Copy everything from your old computer, or your backup copy of your old computer, to your new one.

Most of my photos including wallpaper and contact photos disappeared overnight and changed to stock photos. Why? How do I get them back?

Most of my photos including wallpaper and contact photos disappeared overnight and changed to stock photos. Why? How do I get them back?

Are the photos saved on your phone's SD card? Try removing and reinserting the card and restarting your phone.

IPhoto can not find several photos, shows icon, but not pic itself and I did not move anything

I have more then 12'000 photos on iPhoto. After the last update it shows me all pics in the small icons, but when I click on them, severals are not whown - a black background with a grey triangle opens and a "!" in the mid. I suppose this means that iPhoto can not find the data. I already looked into the database and the files are really not there. But I did NOT move them! What happened? What can I do? (I would highly appreciate if I would not have to check every single photo and reimport it again!!!) Thank you in advance for your help!

Restore from your back up.
Regards
TD

TS4036 I can not find my photos or contacts. Help how do I get them back after a icloud back-up was done due to needed a new phone..

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