TS4036 I tried to restore my iPad from the cloud backup but the iCloud returned the following message 'no backup available'? This after happened after I created the backup today and the same was confirmed at the Apple Store attendant
I tried to restore my iPad from the cloud backup but the iCloud returned the following message 'no backup available'? This after happened after I created the backup today and the same was confirmed at the Apple Store attendant
Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key!
Similar Messages
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Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"
I have tried to restore my contacts and company data at least 20 times and every time half way through THE iPAD REBOOTS! When it boots back up it is at the brand new iPad screen.
This makes me angry as I do not use the iPad for fun and games. I use it for business. My company data and records for the last year are gone. ALL of my out standing customer invoices are gone. ALL payments received are gone! ALL Business contacts and emails ARE GONE! All my company, personal email accounts and settings ARE GONE!
What am I supposed to do now? In 6 hours I have to get on the road and conduct business with a empty blank factory out of the box iPad. How am I supposed to know who owes me money or who has paid their bills Apple? All of my meetings and calendar dates are GONE!
Everything was supposed to be backed up and restored after the update!
Question???WHY DID YOU MAKE THIS UPDATE WIPE OUT ALL SETTINGS AND APPS ON THE iPAD??? All the other updates left everything on the iPad intact and ONLY upgraded the IOS,and when it was done everything was still there.
Yes! I have done everything. Rebooted computer, checked for updates, Hard booted iPad, Factory restored iPad to ios 5 twice, tried every usb port I have, unplugged all other usb components.
Everytime half way through "Restoring iPad from backup..." The iPad turns off shows a spinning circle then shows the Apple logo and takes me to the brand new iPad setup screen.
Apple, you have no idea the level of stress you have created today.....Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key! -
i have tried to restore my iPad from my computer, but it stops ones it gets to the stage where it is updating the firmware. It will then display " there was an unknown error.....Any suggestion to fix this,?
Temporarily disable antivirus and firewall on computer.
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Hi
I am trying to update my ipad from ios 4.3 but when connected to itunes I get an error message saying that the internet is not accessible when it is. How do I resolve this?Disable your firewall and antivirus software, restart your iPad, quit iTunes, restart your computer and then try to update again.
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Bootcamp won't launch, I've been getting the message "quit unexpectedly". This started happening after I erased "pre" from the code now I can't open it any more. What should I do?
Please try
sudo codesign --deep -fs - /Applications/Utilities/Boot\ Camp\ Assistant.app -
I was attempting to update my ipad to the newest OS system and it crashed... I came back with it saying that it had an error and did not update. Now I only get the iTunes logo on the ipad witht he usb cord picture.
I have gone into iTunes & it says I have to do a restore. But it does not give me the RESTORE from Backup option. Only the Restore to Factory Settings. Is this normal?
Thank you for any help you can give me.
DMarrtin S wrote:
Hi I am trying to restore my iphone from the itunes back and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?
You can't get it reset; if you could there would be no point in having it. If you have an encrypted backup there are two ways this could have happened:
You checked "Encrypt Backup" in iTunes at some time in the past, either intentionally or by accident
You have a corporate MS Exchange account and your Exchange administrator installed a security profile on your phone that requires the phone'a contents to be encrypted. This, in turn, requires the backup to be encrypted for obvious reasons.
In either case you were prompted for a password the first time you backed up after whichever of these happened. So think about what you might have entered for a password at that time. Fortunately you get an unlimited number of tries. Other threads on this subject have shown that it is always a password known to the user, so it wasn't something made up by iTunes. Also, everyone who has figured it out has found it to be a different password type, so try your Apple ID password, your computer's login password, your WiFi password, your corporate domain password, etc. And try passwords that may have been changed since your first backup. As a last resort there is a professional password cracker available, but it isn't cheap - it's targeted at the law enforcement market - from Elcomsoft. There are also some scam password crackers available that don't actually work and possibly steal your information. It's likely that a developer of one or more of these will post a response with a link (possibly hidden) to their "product". So before clicking any links you might want to install the Web of Trust plugin that keeps track of scam sites and warns you. http://www.mywot.com. -
Error 23 trying to restore original iPad from iTunes
Pulled my original iPad out of my bag after returning from vacation and it had an alert on screen saying it required activation. It connected to my home wi-fi fine but failed when trying to activate. After a bunch of retries it went in to recovery mode.
I installed latest iTunes (I'm on Windows 8.1 Pro) and started the restore process. However at the stage where it states it's verifying the restore with Apple (or something to that effect) it fails with the following message:
The iPad "iPad" could not be restored. An unknown error occurred (23).
I'm stuck. Tried everything I can think of. Any ideas?That may be due to a problem preventing your computer from communicating with Apples servers.
See the advice for error 23 here: Resolve iOS update and restore errors - Apple Support -
I'm trying to email a photo from one of my iPhoto albums, however I'm getting an error message that says "The email server didn’t recognize your username/password combination." Any ideas? I can't find any help in Apple on-line support.
Never mind. I was able to find the solution via an earlier post from West. Thank you!
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1. (over wifi) Your ipad could not be activated because the activation server is temporarily unavailable. Try connecting your ipad to itunes to activate it, or try again in a couple of minutes. (did this 12 times over several days.)
2. (through itunes) This device isn't eligible for the requested build.
I've tried builds for both 6.1.2 and 6.1.3 even tried the 7 beta 4
here is one attempt
here is an event log from the 6.1.2 attempt. Had the same result with the 6.1.3 attempt. Please help
2013-08-12 19:48:05.000 iTunes[38660:207]: restore library built Dec 6 2012 at 11:45:21
2013-08-12 19:48:05.000 iTunes[38660:207]: iTunes: iTunes 11.0.4
2013-08-12 19:48:05.000 iTunes[38660:207]: iTunes: Software payload version: 10B146 (option key)
2013-08-12 19:48:05.000 iTunes[38660:207]: iTunes: Using iTunes state machine
2013-08-12 19:49:47.000 iTunes[38660:16343]: iTunes: Specifying UOI boot image
2013-08-12 19:49:47.000 iTunes[38660:16343]: requested restore behavior: Erase
2013-08-12 19:49:47.000 iTunes[38660:16343]: requested variant: Erase
2013-08-12 19:49:47.000 iTunes[38660:16343]: *** UUID 3E229118-86CE-40C6-BB12-E0057A22AE67 ***
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is True
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreLogo" Digest = "<CFData 0x1b3cc3b0 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0x0bcede5c3afc01b76181745848caa2b6091826d6}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreDeviceTree" Digest = "<CFData 0x1b3a9180 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0x32676f65409556d0054672eecc6fcb3544af8647}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreKernelCache" Digest = "<CFData 0x1b3cf380 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0x7395cd4de6e3e8a0f2913240e3a8f322bdc6e73e}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreRamDisk" Digest = "<CFData 0x1bf18330 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0xbc3a4b15d35396346a16ed012c80ec4d1a0a1c76}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBEC" Digest = "<CFData 0x1b38abc0 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0x04609faa23fbc17cd93db8248f15b8a44074c637}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBSS" Digest = "<CFData 0x1caa61a0 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0xcdd7f0479565a44fb5b94dabe05207bcbcc33ed3}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "KernelCache" Digest = "<CFData 0x1b38eff0 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0x7395cd4de6e3e8a0f2913240e3a8f322bdc6e73e}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow1" Digest = "<CFData 0x1de76b00 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0x977efcff6b32d1f16e25f9fc10515c8d874e4622}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow0" Digest = "<CFData 0x1bf00040 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0x82b76051d0b75422ccca57ef51d01502fed923a0}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "LLB" Digest = "<CFData 0x1deacbd0 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0x955475c4c6a8bed89e7e75ceabb34ad044877fe2}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBoot" Digest = "<CFData 0x1b3ad6e0 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0x4354232c86d99fa32c560c1b629d8c404ef8c64e}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "DeviceTree" Digest = "<CFData 0x1b3f1b00 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0x32676f65409556d0054672eecc6fcb3544af8647}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging1" Digest = "<CFData 0x1b3a2050 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0xacfca63ce964a873818419739c9ebd0213889173}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging" Digest = "<CFData 0x1b3aad50 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0x1c23a3f5602560d28a5b5df1ba23849e9531c953}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "AppleLogo" Digest = "<CFData 0x1bf166a0 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0x0bcede5c3afc01b76181745848caa2b6091826d6}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryPlugin" Digest = "<CFData 0x1b3f4ab0 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0xb35ecbcdd2d1667b4339093821b63c77ecccd4e0}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryFull" Digest = "<CFData 0x2432160 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0xda15e959f6c7f612a44587075ac5728866b6767b}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging0" Digest = "<CFData 0x1b3a6fc0 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0xdbcd09dfe8c7f8bb7caa0deba2d86a5f32f9fbb6}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RecoveryMode" Digest = "<CFData 0x1b3ebc10 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0xfdd30fce0e52e9d326ac679b64abd3baf1052ffb}"
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: using UniqueBuildID <CFData 0x1b3d6cb0 [0xa0ab1ec0]>{length = 20, capacity = 20, bytes = 0x5eaba27d6c41bd3313ba44d5d4b32be6b63049b9}
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: AMAuthInstallRequestSendSync: SSO function returned NULL, SSO disabled.
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: tss_submit_job: error from server=94 (This device isn't eligible for the requested build.)
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: kAMAuthInstallRequestCacheLocalizedTssError: cached server error text: (3194) This device isn't eligible for the requested build.
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: AMAuthInstallRequestSendSync: failed tss submission: This device isn't eligible for the requested build.
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: AMAuthInstallApCreatePersonalizedResponse: server request error: This device isn't eligible for the requested build.
2013-08-12 19:49:47.000 iTunes[38660:16343]: amai: AMAuthInstallBundlePersonalizePartial: failed to create ap ticket
2013-08-12 19:49:47.000 iTunes[38660:16343]: failed to personalize the restore bundle: This device isn't eligible for the requested build.
2013-08-12 19:49:47.000 iTunes[38660:16343]: AMRAuthInstallDeletePersonalizedBundle
2013-08-12 19:49:47.000 iTunes[38660:16343]: AMRecoveryModeDeviceCopyAuthInstallPreflightOptions: failed to personalize bundle
2013-08-12 19:49:47.000 iTunes[38660:19207]: iTunes: Restore error 3194
2013-08-12 19:49:48.000 iTunes[38660:207]: device disconnected (isDFU = 0)Because it says it's incompatible when it can't be, I got hope. I get error messages all the time with my iPod and iPhone that it cannot sync and that 'this device is not capapble of connecting to iTunes' stuff. I literally forget that happened, plug it in again and it works, I later realize that iTunes made a mistake, they do that.
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I tried to restore my ipad from the device its self and now it is stuck in the loop
I jailbroke my ipad 5 weeks ago but today i wanted to restore my ipad. i did it through the settings app then now it is stuck on the loop which goes round and round
Have you tried placing the device in recovery mode and restoring? Heres the article with the instructions http://support.apple.com/kb/HT1808
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The new Ipad doesn't have IOS 7.0.3 how do I update without it being restored or setup yet?
Start out with as new and then update to iOS 7.0.6 the current iOS level.
Then do a restore from iCloud using the following procedure:
https://support.apple.com/kb/ph12521 -
I am trying to restore my ipad, it gets about 1/3 of the way and freezes..I tried twice yesterday and now today and again the same thing?! HELP!
If you are using Windows, disable any firewall and antivirus software temporarily while you try again.
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I just recently tried to update my ipad from ios 4 to 5 and now I am getting an error message when I try to connect it to the computer so that I can download all of my apps, etc. please help! Error message says iTunes could not connect to this iPad. An unknown error occurred (oxE8000000A).
Help!Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.apple.com/nz/itunes/download) -
My Iphone 4 crashed and I lost my entire contact list. I restored it to original factory settings but in trying to restore my data from my laptop via Itunes.. this was the feedback: Itunes could not restore the Iphone Dr Johnny Siu Chong because the Iphone refused the request.
I cannot get help from Apple support because i am being asked to supply the serial number which is stored on the phone and I cannot restore my data in the first place. I am reluctant to "Set up as a new Iphone" since I don't know whether if I do I may not then be able to access my data from Itunes...
Please advise what to do. I did not see any tutorials on Youtube to help me with this.
I look forward to an early response.Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
Since last few months i am trying to update my ipad from iOS 3.2.2 to 4.1.2 or 5.1, but it always shows error 3002, 3194 etc. I have checked & resorted to all the given troubleshooting steps , but they didn't help.
Somebody please help meConnect the iPad to iTunes, and do the update with iTunes.
The 4.1.2 ipsw file will not work, no longer supported.
The incremental update directly on the iPad does not work either, unless you are already on iOS 5.
Let iTunes do the job, you already lost too much time by doing it yourself.
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