TS4062 I'm stuck on "waiting for items to copy" when I try to sync my laptop and iPod touch. What can I do about this?

I'm stuck on "waiting for items to copy" when I try to sync my laptop and iPod touch. It was fine until the latest update. It's very frustrating. What can I do about this?

Hi maasailand giraffe,
Welcome to the Support Communities!
First of all, thanks for the detailed notes of the troubleshooting steps you've already tried. It's hard to pinpoint exactly what is going on in your specific case, but I do have a few more ideas for you to try.
Starting with just one of your iPads, when you get stuck on the "waiting for items to copy" step, just disconnect your iPhone. There are probably some orphaned or corrupt files that need to be addressed. I would suggest closing all of your open apps and then backing your iPad up to iCloud. Then review the articles below to move or delete any big files on your device. These can include Voice Memos (iPhone), music, photos on your camera roll, photos or videos that are attached to your Messages, email attachments, etc.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/HT1867
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503?viewlocale=en_US
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Remember that you can download any content you have purchased directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you need to sync from iTunes, check your settings in the Summary tab to be sure you are only syncing items you have placed a checkmark in front of.
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Give this a try on one of your iPads, and hopefully these steps will work for your other devices as well.
Cheers,
Judy

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Sync stuck on "waiting for items to copy"

When using iTunes running on a Mac to sync to iPads, the sync becomes stuck on "waiting for items to copy."
We are running iTunes 11.1.5 on a MacBook Pro running OS X Mavericks 10.9.2. We have three iPads -- iPad 2 + cellular, iPad (4th generation) + cellular, iPad Mini + cellular -- all of which are running iOS 7.1.1. We have had this problem with all three devices since upgrade to iOS 7.x. The iPad 2 was upgraded from iOS 6.x several months after the other two were upgraded, and did not have this problem until the upgrade.
When attempting to sync, the sync generally becomes stuck on the last step, "waiting for items to copy." Usually there are few items -- an album or movie here, a play list there, occasionally an app -- that will not sync. Sometimes they used to be on the iPad in question, but during the sync they disappear. Other times I am trying to add them to the iPad. In both cases, after the "waiting for items to copy" disappears (because the sync stops unfinished or because I just cancel the sync), iTunes thinks the items are on the iPad, but they are not.
Previously, the sync would be stuck on "waiting" for anywhere from 30 minutes to 4 hours. Occasionally, it then has copied the items. But more and more, it doesn't copy them.
Most likely related to this, the "other" category of data stored on the iPads is usually suspiciously high.
Occasionally, one of the following methods will temporarily solve the problem:
Rebooting the iPad.
Rebooting iTunes.
Rebooting both the iPad and iTunes.
Rebooting the iPad, iTunes, and the MacBook.
Selecting "Restore iPad ..." on the iTunes menu.
Selecting "Restore from backup" on the iTunes menu.
Combining option 5 or 6 with rebooting iTunes and/or the MacBook.
But usually, none of these methods will do anything but waste an inordinate amount of time. Updating (when an option) to the latest version of iOS 7.x hasn't made a difference.
As you can see, I've tried several options. I've scanned a large number of the related threads here and elsewhere, but to no avail.
Any ideas?
thanks in advance ...

Hi maasailand giraffe,
Welcome to the Support Communities!
First of all, thanks for the detailed notes of the troubleshooting steps you've already tried. It's hard to pinpoint exactly what is going on in your specific case, but I do have a few more ideas for you to try.
Starting with just one of your iPads, when you get stuck on the "waiting for items to copy" step, just disconnect your iPhone. There are probably some orphaned or corrupt files that need to be addressed. I would suggest closing all of your open apps and then backing your iPad up to iCloud. Then review the articles below to move or delete any big files on your device. These can include Voice Memos (iPhone), music, photos on your camera roll, photos or videos that are attached to your Messages, email attachments, etc.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/HT1867
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503?viewlocale=en_US
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Remember that you can download any content you have purchased directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you need to sync from iTunes, check your settings in the Summary tab to be sure you are only syncing items you have placed a checkmark in front of.
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Give this a try on one of your iPads, and hopefully these steps will work for your other devices as well.
Cheers,
Judy

Stuck on waiting for items to copy in ios 8.0.2

I purchasing iPhone 6 and my phone has been stuck on waiting for items to copy in iOS 8.0.2 for TWO days! I had previously used folders from my computer to sync with my phone. When that didn't work I moved all my photos to iPhoto and it still will not sync photos from the iCloud PhotoStream (even though that is in iPhoto) or any of the folders/events that I chose to synce from iPhoto. Very frustrating after all the hype and waiting for this fantastic phone. Yes, I have tried restoring from backup also. If I do it again, I will lose the two days since. Any suggestions or help would be appreciated!

Having the same issue. The only thing that has helped is backing it up to my computer then restoring, which I've done 4 times since I got the phone 4 days ago. it still messes up when I try to sync photos to the phone. It gets stuck syncing data, waiting for items to copy. Happens only on my iPhone 6. My iPhone 5s had the problem but after the last update it stopped.
IPhone 6, iOS 8.1

My iPad 3 is stuck on "waiting for items to copy" in iTunes IOS 7

I have tried everything i can think of but my iPad 3 still gets stuck in iTunes sync, have left it for hours on sync but it stays stuck. It gets to "waiting for items to copy" & stays there. I have plenty memory left, have done a reset, am running the latest iTunes. Can anyone help please, i have run out of ideas? Thank you.

Can anybody answer this question please? Itunes is fine with my iphone & ipad mini but with ipad 3 it only syncs so far then gets stuck on waiting for items to copy..r cancels sync? What can i do?

Why when restoring back up am I stuck on "waiting for items to copy"?

I have just got a the iPhone 5s today and am restoring back up from my mac book but it only gets as far as "waiting for items to transfer" and it doesn't do anything

Thank you, Ive clicked on the link but it just says about coverage which I'm not having a problem with.
This is what has been on the screen for about the last hour

I can't sync my iPhone 4 to my computer, stuck in "Waiting for items to copy", even after 6 hours of syncing

Title. Also, my computer has the same HDD (Windows), but since i changed processor and motherboard I lost my data, (iTunes configuration also, I guess)
And I can't sync. Need help

Download the app directly and install.
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When I connect my iPhone 5 (iOS 7.0.4) to iTunes it gets stuck when syncing on "waiting for items to copy"

My iPhone 5 running iOS 7.0.4 gets stuck on "waiting for items to copy" when syncing to my iTunes (version 11.1.4). I've tried;
quiting and restarting iTunes,
updating iTunes,
restarting my computer,
restarting my iPhone,
turning off iCloud on my iPhone,
restoring my iPhone from a previous back-up,
disabling "automatically sync when this iPhone is connected" and
just leaving it alone for three hours to see if it would finish syncing
But none of these things have worked... I'm not sure what else to try. My iPhone suffered an error about three days ago when trying to update to the new iOS update and went into recovery mode. I had to restore from an old back-up and that is when my troubles began. However, I was previously (before the crash) having an issue where whenever I connected my iphone to my computer it would delete all my playlists. I'm not sure if any of that is relevant.

My iPhone 5 running iOS 7.0.4 gets stuck on "waiting for items to copy" when syncing to my iTunes (version 11.1.4). I've tried;
quiting and restarting iTunes,
updating iTunes,
restarting my computer,
restarting my iPhone,
turning off iCloud on my iPhone,
restoring my iPhone from a previous back-up,
disabling "automatically sync when this iPhone is connected" and
just leaving it alone for three hours to see if it would finish syncing
But none of these things have worked... I'm not sure what else to try. My iPhone suffered an error about three days ago when trying to update to the new iOS update and went into recovery mode. I had to restore from an old back-up and that is when my troubles began. However, I was previously (before the crash) having an issue where whenever I connected my iphone to my computer it would delete all my playlists. I'm not sure if any of that is relevant.

When syncing to my PC iTunes gets stuck at step 7 of 7 with "waiting for items to copy" - do you know why?

when syncing ipad2 to my PC iTunes gets stuck at step 7 of 7 with "waiting for items to copy" - does anyone you know why? The rest of the sync seems okay

i don't know why it happens. but i know how frustrating it can be. the same thing happened to me. i posted a few inquiries in different apple forums and didn't get any ideas of how to fix it. i did however find a solution on my own.
i found that if i did a "restore my ipad" that it fixed it. i was hesitant at first because i was afraid of loosing valuable information. but much to my relief i didn't loose any thing. other than an hour of my time.
this seemed to fixed my problem of being stuck on "waiting for items to copy". my ipad now syncs both wired and wirelessly without any hang ups. however i would suggest that if you are syncing a large amount of data (movies for example) that you do it wired and not wirelessly. i found that it takes a lot longer to sync movies wirelessly.
good luck

ITunes 10.5 and IOS 5 sync hang at "Waiting for items to copy", possible fix

After seeing many other threads, I am hesistant to start my own. However, I thought it worthwhile to share how I fixed this problem on my iPad 1.
SYMPTOM: iTunes sync doesn't complete, with the message "Waiting for items to copy" displayed. There are no error messages, and it appears that all content is valid and synced. It is possible to cancel the sync from the iPad (Settings -> General -> iTunes Wi-Fi Sync) or by exiting iTunes.
RESOLUTION: Select the iPad in iTunes, and in each category (Info, Apps, Music, Movies, TV Shows, Podcasts, iTunes U, Books, Photos) make one modification, just so the Apply button appears. Click Apply. The sync will restart, even if it's already stuck at "Waiting for items to copy".
On my iPad, I noted that if I de-selected the option to sync Books, one book keep re-checking itself after I clicked Apply: The iPad User Guide for iOS 5. I had downloaded this one via the iBooks app in the iPad. I right-clicked the iPad and picked "Transfer Purchases", but it appeared to do very little.
From the iTunes Library under Books, I deleted the local copy of the iPad User Guide for iOS 5, then synced again.
It worked! Briefly, there were extra messages about transferring the iOS 5 user guide again, but the Books category now worked correctly.
SO... it appears that the bug may be related to having items on the device which didn't get transferred fully during the "Transferring purchases" part of the sync.
SUMMARY: If you purchased some items then notice that sync doesn't work right, try deleting the local iTunes copies of the recent purchases and sync again.
Good luck!

Hi TD,
You solved my problem awhile ago and I didn't post a thank here. So thank you! I was having a problem with a PDF that kept rechecking itself. It was not the User guide. Anyway, I posted your solution on another discussion board and it has solved the issue for several people. Here's the link. My post is on the last page. https://discussions.apple.com/thread/3391000

Sync hanging on "waiting for items to copy" iPad Air 2

Hi, have new iPad Air 2 (lucky me) am trying to sync photos in iTunes from iMac and it has stuck on "waiting for items to copy for over 2 hours after it uploaded them. What do I do now? Stop / eject / wait / cry ? Please help if you can. Thank you very much.

Hi maasailand giraffe,
Welcome to the Support Communities!
First of all, thanks for the detailed notes of the troubleshooting steps you've already tried. It's hard to pinpoint exactly what is going on in your specific case, but I do have a few more ideas for you to try.
Starting with just one of your iPads, when you get stuck on the "waiting for items to copy" step, just disconnect your iPhone. There are probably some orphaned or corrupt files that need to be addressed. I would suggest closing all of your open apps and then backing your iPad up to iCloud. Then review the articles below to move or delete any big files on your device. These can include Voice Memos (iPhone), music, photos on your camera roll, photos or videos that are attached to your Messages, email attachments, etc.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/HT1867
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503?viewlocale=en_US
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Remember that you can download any content you have purchased directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you need to sync from iTunes, check your settings in the Summary tab to be sure you are only syncing items you have placed a checkmark in front of.
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Give this a try on one of your iPads, and hopefully these steps will work for your other devices as well.
Cheers,
Judy

HT201401 while syncing - been stuck on step 5 of 5 'waiting for items to copy' for an hour - help?

while syncing - have been stuck on step 5 of 5 'waiting for items to copy' for an hour...........i'm suspecting there is a problem
last night i attempted to upgrade to the most recent IOS - after that was done, i attempted to sync my phone
got a message that said that 'Itunes has detected a Iphone in recovery mode. You must restore this Iphone before it can be used with Itunes'
I was unfamiliar with 'restoring' so i just unplugged my phone - which was then stuck....
i went to my local Apple store this a.m. and was told to go home and restore my phone - which i did and then it asked if i wanted to restore it again with my backed-up info - which i am currently attempting to do (see first line for current problem)
p.s. i started this process as 12:30 p.m.........................

There is no fix. There are a variety of partial fixes that sometimes work for some people, but there's nothing that has consistently solved the issue. Just do a google search, you'll see thousands of forum posts about it.
It's a bug in iTunes, and we're all hosed until Apple fixes it. Which they have shown zero desire to do (I've reported the bug to them through multiple channels multiple times, and they simply do not care).

IPod 4 wont sync, gets stuck on step 6 of 6 waiting for items to copy

I have iPod touch 64gb with 8.0.2 and iTunes is up to date but since installing 8.0.2 my iPod can't get past "step 6 of 6 waiting for items to copy".
What do I need to do to fix this?

Maybe:
https://discussions.apple.com/thread/5369137
Waiting for items to copy stuck iOS 7 | Apple Support Communities

HT201210 Synching iPhone after factory restore and restore from backup; synching appears stuck on Step 5 of 5, "waiting for items to copy." That message displays for hours with no apparent progress.

Synching iPhone after factory restore and restore from backup; synching appears stuck on Step 5 of 5, "waiting for items to copy." That message displays for hours with no apparent progress.

I never had this problem, but just noticed it happening.. Please note it's a BUG. I went out and bought a 128GB iPhone just to hold all my songs. It wouldn't work. This never happened with the iPhone 3/3s/4/5/5s but started happening with the iPhone 6. After 40 hours of working through all possible solutions on the web and with Apple cares support (supposedly senior level) They finally suggested what the problem was. I had "Convert higher bit songs to 128 aac" Checked. This does not work One more thing when I unchecked that, the sync took like 3.5 hours instead of the 9-12 hours is usually took even on the smaller iphones. I have 98.7GB of music. Before I was just syncing a list of specific songs.
The syncing seems to be random when it has the problem though.

Sync of iPad (1) to iTunes after iOS5 upgrade, getting "waiting for items to copy" message that hangs sync, lasts forever

I've seen this same problem in other posts, but the solutions seems suspect to me. People are seeing this on both Mac and Windows syncs. The "data" that is being sync'd seems to change for each person, and in fact is different each time I try. Sometimes it is "data" that is being sync'd, sometimes it is "Genius Data", sometimes something else. The common problem across platforms is that somewhere in the iPad sync process it gets "stuck" with the message "Waiting for items to copy". In my case, I ran this overnight -- for over 12 hours -- and the problem did not resolve.
Here is my situation: iPad1, just upgraded to iOS5. MacBook Pro just upgraded to 10.7.2. itunes 10.5. When I connect the iPad, iTunes does a synchronization automatically and seems to succeed up to the last step, in my case 8 of 8. Then, it "hangs" during synchronization. Sometimes it says it is Syncing Genius Data, sometimes it says something different. But, it always says "Waiting for items to copy" and then sits forever.
To terminate this I just eject the iPad and things seem to be working okay, but it is troublesome that the sync does not complete normally.

Hi TD,
You solved my problem awhile ago and I didn't post a thank here. So thank you! I was having a problem with a PDF that kept rechecking itself. It was not the User guide. Anyway, I posted your solution on another discussion board and it has solved the issue for several people. Here's the link. My post is on the last page. https://discussions.apple.com/thread/3391000

What's the latest news on 'waiting for items to copy' sync problem?

This has been happening for several days. I usually sync every morning and head out of the house with new podcasts to listen to during my morning commute, but lately the sync gets stuck at the final step...6 of 6, or 7 of 7...'waiting for items to copy'. I have read a lot of the posts here and don't see a real solution. The first sync I did this morning had no contacts when I cancelled the sync after 2 hrs. Upon re-syncing at the office, contacts were back in, but it is still hanging at the final stage as I write....another 2 hrs into my day (almost noon now). Has anyone heard from Apple about a Fix? This seems widespread and accross all platforms, iOS, Windows, etc....I am going to guess that it will come in a few days once they find the exact glitch in the recent software updates (very unlike Apple).
SnowboarderLA

Hi maasailand giraffe,
Welcome to the Support Communities!
First of all, thanks for the detailed notes of the troubleshooting steps you've already tried. It's hard to pinpoint exactly what is going on in your specific case, but I do have a few more ideas for you to try.
Starting with just one of your iPads, when you get stuck on the "waiting for items to copy" step, just disconnect your iPhone. There are probably some orphaned or corrupt files that need to be addressed. I would suggest closing all of your open apps and then backing your iPad up to iCloud. Then review the articles below to move or delete any big files on your device. These can include Voice Memos (iPhone), music, photos on your camera roll, photos or videos that are attached to your Messages, email attachments, etc.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/HT1867
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503?viewlocale=en_US
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Remember that you can download any content you have purchased directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you need to sync from iTunes, check your settings in the Summary tab to be sure you are only syncing items you have placed a checkmark in front of.
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Give this a try on one of your iPads, and hopefully these steps will work for your other devices as well.
Cheers,
Judy

TS4062 I'm stuck on "waiting for items to copy" when I try to sync my laptop and iPod touch. What can I do about this?

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