TS4223 My movie I rented via my iphone will not finish processing it has been almost 24 hours and I can't watch it on any of my devices help

My movie I rented via my iphone will not finish processing it has been almost 24 hours and I can't watch it on any of my devices help

I get as far as what appears to be restoring my phone then when the software has downloaded, iTunes insists on my phone accepting it's access. I had carried out this action two weeks ago when I had the same issue on my phone and managed to restore it successfully, but it isn't happening now. I have updated iTunes to the latest version since the last time, and also my iPhone to the latest version.  I have had endless trouble with this phone so having gone through all the steps suggested in various forums it is clear that it is an issue with the phone, not helped by the recent iOS and iTunes updates with stricter security.

Similar Messages

  • For some reason, movies I rent on my iPad will not delete off of my iPad after I watch them. Is there some backdoor way to remove the rentals? Wifi (No 3G), IOS 6

    For some reason, movies I rent on my iPad will not delete off of my iPad after I watch them. Is there some backdoor way to remove the rentals? 
    Wifi (No 3G), IOS 6

    That means there's no videos left on the iPad,  and the downloads aren't really there.
    Sounds like a job for Apple Support.   They'll have to remove the downloads from the queue to clear the iPad.
    https://expresslane.apple.com/GetproductgroupList.action

  • Our iphones will not connect to itunes so we cant update and sync.  Anyone have suggestions.  It looks like Itunes dosent recognize our devices all of a sudden.

    Our IPhones will not conncect to itunes so we cant update and sync phones.  Does anyone have suggestions.  Its like itunes doesnt recognize our devices.

    Choose your computer platform below:
    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for Mac OS X

  • Can i stop the Erase all data and settings process for Iphone 3gs? It has been 4 hours and still not finished!

    Hi, i just want to know if theres any way to just stop the erase all data and settings for my iphone 3gs it has been 4 hours and it still havent finished yet, still showing the black screen with an apple icon. Im getting so frustrated, is there any way to just stop the process and roll back the changes made? Would it do any harm if i press on my home key and power button the same time? Thanks!

    Something has gone wrong, on an iPhone 3Gs the erase all operation should be instantaneous. Disconnect your phone & force it into recovery mode:
    Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select "new".

  • Iphone will not connect to airport express extended network - macbook and ipad will - Help

    Iphone will not connect to airport express extended network - macbook and ipad will without problems.
    iphone will connect to base station no problems, I've restored settings and started again but still the same, the iphone picked up the network for the last couple of months, but not now ?

    I'm having the same issue. My AExpress used to give a good signal strength on the far side of the house extending he network created by my Extreme. However, I've noticed lately that my iPhone does not receive the same strong signal it once did. AE has a green light, I've rebooted it, and my Extreme but there is no change in signal strength. Other than the green light, how can I tell if the Express is working if I don't get a good network signal?

  • TS3899 My iPhone will not send email. I deleted my acct. and reopened a new one. I rebooted my device. What else can I do?

    My iPhone will not send mail. I deleted the acct. and opened a new one. I rebooted my phone too. I am at a loss as to what I should do next.

    Sounds as if you have a POP email account. If that is the case, then deleting the account and adding it back deleted those folders. They will be recreated as needed. As soon as you send an email, the Send folder will be created. As soon as you delete an email the deleted folder will be created, and the same with saving an incomplete email will create the draft folder.

  • If my iphone says my camera roll is has been backed up on icloud, can I erase my photos off my phone without losing them?

    If my iphone says my camera roll is has been backed up on icloud, can I erase my photos off my phone without losing them?

    I definitely wouldn't. All you can do with the backup is a full restore and that would overwrite anything you later had added to the phone (including any additional photos). If you have a computer, doing an import is a good idea: http://support.apple.com/kb/ht4083
    If no computer, you could send the photos to someplace such as Google Drive, Dropbox, or other online photo storage.

  • IPhone will not finish syncing

    iphone will not finish sync.it goes through the steps unit the final one "waiting for changes to be made" then stops please help

    Nevermind, tried a different cable and it started working. There is no visible signed of damage on the cable and very odd timing on when it failed.

  • I bought an iPhone at september 2011 but it has been replaced twice, and the last time it was replaced was on February 2012... My question is till when is my warranty activated ???

    I bought an iPhone at september 2011 but it has been replaced twice, and the last time it was replaced was on February 2012... My question is till when is my warranty activated ???

    Your 1 year warranty starts the date of purchase of the original device. If the device is replaced that original warranty stays the same on the new device. Each replacement does come with a 90 day warranty. So if you're out of that original 1 year warranty... you will be covered for atleast 90 days on your replacement device.

  • I had purchased Imovie today I can find the icon movie it click it but it will not open. Its shows up in docs and purchased but not apps? how do i add it to my bar and open it?!

    I had purchased Imovie today I can find the icon movie it click it but it will not open. Its shows up in docs and purchased but not apps? how do i add it to my bar and open it?!

    Exactly where are you clicking, you need to be specific. For example, are you using the Dock, the Applications folder, Launchpad, etc. to attempt to start teh app? Also IOS 7.1.2 does not run on a Mac, what version of OS X is installed on your computer?

  • HT4528 My IPhone will not turn on, I charged it last night and during a phone call it shut off and will not come back on.

    My IPhone will not turn on, I charged it last night and it had a complete charge and during a phone call it just died and will not come back on.

    Connect iPhone to Wall Charger for 10 minutes, it may turn ON itself. If still nothing, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to respond.

  • My mail on iphone will not verify.  It keeps sayingYahoo Serve Unavailable and to try again later.  What do I do?

    My iphone will not allow me to use Mail.  It keeps saying to enter my password.  I do so and then it goes to verify account.  Then it tells me that "Yahoo! Serve Unavailable.  Please try again later."  What else can be done?
    Monique

    Apparently, Yahoo is having a problem but there is a possible band aid listed here.
    http://help.yahoo.com/communities/index?page=forums&topic=b79211f01143448182dd6a 5315e01266
    It worked for us.

  • TS1717 iphone will not finish a song I am playing

    My iphone will not let any song finish playing

    I contacted Apple and they had me sign out of iTunes on both my iPhone and my computer. Apparently the song was locked in the download queue somehow, and signing out and in let it restart.

  • HT1212 my iphone will not reapond to touch cant slide to unlock and cannot reset on itunes because I can't unlock passcode and have never sync to itunes?? Ive tried the hold home button/ wake button it doesn't fix it

    My iphone will not respond to touch to slide to unlock- I have tried home/sleep button reset it works but doesn't fix problem. Also I can't sync to itunes due to having passcode and can't unlock ?? i also never have synced my phone to itunes acct.

    First Try This...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If you try these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • Rented movie will not finish processing step

    my rented movie has stalled out in the processing step of the download, this has happened with the last 2 movies I rented.

    Hey bltol
    If the rental is not playing, then report the issue with the rental.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

Maybe you are looking for