TS4268 I need help getting my face time and imessage to work.

I need help getting my face time and imessage to work. It is saying wating for activation. I just got my iphone 5 2 days ago. I have reset it from the phone and from itunes on the computer, made sure I'm attached to wifi.

The 3 basic troubleshooting steps are these in order: 1. Restart your iphone  2.  Reset your settings/iphone  3.  Restore your iphone.  Since your iphone is only a couple of days old, you should backup your device before restoring.  If you don't have anything on your iphone that you care to lose, then simply restoring without a backup is fine.  A quick reset of pressing the sleep/wake button (top of iphone) and your home button simultaneously and holding it until the silver Apple logo appears. 

Similar Messages

  • TS4268 I was able to use face time and IMessages and now I not I have tried everything to get it to work I think and I know my apple I'd is right I try resetting and more please help

    someone tell me how to fix it

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    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You may need to update some plug-ins. Check your plug-ins and update as necessary:
    *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
    *'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
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  • HELP PLEASE! Face time and iMessage no longer work on my iPod touch 4th generation

    Everytime I get on Imessage it says that I need to sign in so I do then it says to hit verify that the email im using is the one thatll be for imessage so i do then it just sends me back to the sign in page I've tried rebooting it and everything someone please help??? ios6.1.6

    Try:
    If you get an error when trying to activate iMessage or FaceTime
    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • Face time and iMessage not working

    i can log in to the both apps ....but wenever i try to call in facetime ..it shows call failed ..wen i message to anyone in imessage ...it shows i need to log in ...but i already logged in ...please help me ..:(

    For a better response you probably need to be posting this in either the Aperture or Facetime threads.

  • I need help getting my OS X Mavricks download to work and start downloading but it wont work

    i need help getting my OS X Mavricks download to work and start downloading but it wont work

    Contact http://www.apple.com/support/mac/app-store/contact/. They're responsible for getting this abysmal delivery system to work.

  • I need help getting my os x mountain lion to work for my pro tools

    I need help getting my os x mountain lion to work for my pro tools

    Since you provide no details I can do nothing but guess, so perhaps this will help:
    http://avid.force.com/pkb/articles/en_US/how_to/Upgrading-to-Mac-OS-10-8?popup=t rue&NewLang=en&DocType=1080
    http://avid.force.com/pkb/articles/en_US/compatibility/Avid-Software-and-Mac-OS- X-10-8?popup=true&NewLang=en&DocType=1083
    If you continue to have problems, you probably should contact Avid support.
    Regards.

  • I have upgraded to IOS 7 and now I wish I did not as I have lost face time and iMessage and they would not get activated no mater what I have tried .it seems they are trying to get connected but are unable to do so.

    I have upgraded to IOS 7 and now I wish I did not as I have lost face time and iMessage and they would not get activated no mater what I have tried .it seems they are trying to get connected but are unable to do so.
    It is becoming frustrating to try to get it activated .
    I do not know how to get it activated when it keeps informing me that there is no net work connected
    Could not sign in please check your network connection and try again.
    For both iMessage and FaceTime .
    Any radical solution that you have will be appreciated as it is becoming frustrating .

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here.  Also, if you have IOS-7, read this.

  • I BOUGHT A NEW IPHONE6 I AM HAVING PROBLEMS CONNECTING TO FACE TIME AND IMESSAGE

    i need some help.
    i am not able to access face time and imessage from my new iphone 6.  took phone to my carrier they said all i needed to do was turned off my imessage from my old phone witch i did, but a message comes everytime i want to access face time and imessage.
    message say
    an error occurred during activation. try again.
    another message
    could not sign in. Please check your network connection and try again.
    my carrier advised me to call or speak directly to Apple support

    Who is your carrier and what country are you in?

  • Dear all,  After Software Upgrade too iOS 6 , Face Time and iMessage is Not working anymore. E Mail is working. Any Ideal what to do. Kind Regatta from Hamburg Germany

    Dear all,  After Software Upgrade too iOS 6 , Face Time and iMessage is Not working anymore. E Mail is working. Any Ideal what to do. Kind Regards from Hamburg Germany

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
     Cheers, Tom

  • I can't log in to face time and imessage with my apple id

    i can't log in to face time and imessage with my apple id

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • TS1702 i have an issues everytime i put my apple id and password to face time and imessage he said verifying and he goes back to where u should put ur password and wont check mark the mail and i create a new apple id the same what should i do ?

    i have an issues everytime i put my apple id and password to face time and imessage he said verifying and he goes back to where u should put ur password and wont check mark the mail and i create a new apple id the same what should i do ?

    i have an issues everytime i put my apple id and password to face time and imessage he said verifying and he goes back to where u should put ur password and wont check mark the mail and i create a new apple id the same what should i do ?

  • Need Help please with Face Time

    I bout an iPhone 4 with 4.2.1 from Dubai anyhow the face time does not show
    & i traveled to France & i change my SIM Card to France Card & i updated my iPhone firmware again but still Face time does not show even when i go to setting - phone (no face time selection there)
    So please help I need to have my face time back
    With My Best Regard

    i am in bahrain i was given the same answer by the team but when i chang my sim to Zain sevice provider an update downloded for my carrier now it shows 10.1 automaticly from itune when i synk and i could see facetime in my phone but from my batelco sim it was not showing... i think it is somthing to do with Carrier update fro apple it self...

  • Attempring sign in to face time and imessage.

    attempring sign in to face time and imeaasge and i keep getting Could not sign in please check your network connection and try again. I have reset my password. Gone into account settings and changed payment option as was recommended on one site.

    I tried all the things it said and still no luck?? like I said I did the same for my two boys so I know it should work, do i have something clicked wrong somewhere else? I cant figure it out?? i tried to change the apple id and no luck???

  • I need help getting a Novatel Wireless Merlin S720 to work on my G4 PB

    I need help with "Sprint Mobile Broadband Card Novatel Wireless Merlin S720.
    I have a Mac PowerBook G4 running 10.4.8 as follows:
    Machine Name: PowerBook G4
    Machine Model: PowerBook3,3
    CPU Type: PowerPC G4 (2.1)
    Number Of CPUs: 1
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    L2 Cache (per CPU): 256 KB
    Memory: 1 GB
    Bus Speed: 133 MHz
    Boot ROM Version: 4.2.9f1
    I was told by a "Sprint PCS Level 2" Tech that if
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    I purchased a "PanTech PX500"... set it up on my
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    I took the "PanTech" back and finally (after of month of looking
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    told me I should have purchased a "PanTech PX500"!!!
    This morning I went to a "Sprint Store" and was told that they had
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    I keep the "Novatel S720" and even though they could not set it up
    on my Mac... they suggested that I call back to another Level 2 tech...
    Is there anyone out there that can help me get this working???
    Many Thanks In Advance!!!
    THX
    John

    I went to the Sprint Store in St Peters MO and one of the Sprint
    Associates told me that she had sold several Sprint cards including
    20 or so S720's to a customer of her's..
    A large graphics house based in St Louis.
    She emailed the Senior VP there and ask that he contact me
    if he could/would help...
    I received an email from him in less than 4 hours and he
    directed me to their in-house tech dept!
    I called and talked to the person that he had directed me to
    and that person told me that it was a little tricky... You have to do
    some modification of the "Code" in the Kernel...
    He said if would bring my Mac & the card over the next day
    at 10AM it would take him about 10 minutes to get me up and
    running!!!
    I ask what the charge would be??? He said... "The Boss is a
    real Mac Guy... Just Bring it over and we'll get you fixed
    up!!! It's a Mac thing!!!"
    It works Great!!! I've used it in several areas around the MidWest
    and my next road trip will include IN, IL, MO (KC), KY, TN, AL, FL,
    GA and SC... That will be the test!!!
    I'm finding that I'm able to get on line with the Sprint Card in places
    that I don't get very good Sprint PCS Cel service...Must be the
    Sprint/NEXTEL combination!
    I've been a Mac owner/user/teacher since early '84... It's
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    John

  • My ipad 2 is into day 2 of "repair". Face time and imessage

    I'm not the only ipad 2 owner with facetime faults and imessage problems. Its just plainly a question of poor build quality. Support sent me to a local third party service centre and they may charge a fee. Its costing me lots of cash and I am not happy to say the least. I'm concidering my options and depending on what the repair centre say, I will then decide what to do.

    Facetime requires wifi so its possible you have a firewall issue (or a porting issue if behind a NAT firewall at your router)- the fact that you can call your fiancee straight back seems to indicate you are using a port that is still open - but after it closes you cannot initiate a call yourself.  Routers have many strange behaviours, one of which is to allow bidirectional communication when communication is established in one direction to start with - incoming or outgoing.  Check your router help to see if you had to set up port forwarding to allow traffic in on a specific port - then check you have the same port configured to allow outgoing - sometimes you have to specify both directions so traffic can initiate in both directions.
    http://homepage.mac.com/car1son/static_port_fwd_portfwd.html
    http://support.apple.com/kb/TS1629
    Will help you check/setup having referrred to your routers documentation.
    iMessage runs in the default account (normally the Appleid email address you set up your id with)
    It may help if you go to
    Settings\Mail, Contacts,Calendar  then click on your email address that you use for iMessage - this will be one listed in Settings\Messages - Receive At field.
    In the email Accounts section look up the .me.com server for smtp - make a note of the settings
    navigate to your own email address you use for messaging and on the email account details page click on SMTP - then add server, and then add the smtp .me.com details.
    Whilst in settings\Mail,Contacts,Calendars - under Accounts check Fetch shows Push, click on it and check through all the available options for email are set to Push wherever possible and fetch is set 15 minutes for the fetch cycle.
    not all email servers will support push - if you use a server through some emails they will default to using the fetch cycle - I suspect from what you tell me that is what is happening.
    The Apple .me.com server supports Push (unless you turn it onto fetch or manual - so associating this smtp server with your ordinary Receive At email address may help to resolve messaging delay issues.
    Have a trawl through the info here, let me know how you get on.
    Also if you have not already done so, can you add, iMessage and facetime to ON in your notification centre - and set the Alert style to Banner for me.  Turn restrictions off altogether while we test your configuration.  I would also like to know if you can swap your ipad with your fiancee's at some point so that you are using different ipads against your own home netowrks - this may help isolate issues with either home wifi connectivity or idevice.
    Regards, Ct

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