TS4268 Why FaceTime and iMessage not activated with non US located Apple ID?
I have an iPad mini and I'm not able to activate FaceTime and iMessage using my apple ID whcih has a country set as Egypt, and when I tried to use another ID with US as country, it working fine.
Note: I was able to activate iMessage using the Egpytian ID before updating to IOS 6.
I guess this is a problem with IOS 6 and as a work arround you can chnage the country of you ID to US (if you don't have payment details set) and it will be activated.
gingirl wrote:
By the way who made you an expert.......http://www.apple.com/ca/iphone/built-in-apps/ I know mine had it, it was the only way to connect to my ipod....
I am an expert compare to you. I don't get over 9,000 point just being foolish.
Proof: http://support.apple.com/kb/ht4319
At the end of this Apple article, it's written in black on white.
Note: There is no FaceTime app on iPhone. Use the Phone app instead.
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Hi Universal1,
I understand that you are seeing a FaceTime and iMessage activation issue. Here is an article for you that will help you address these issues:
If you get an error when trying to activate iMessage or FaceTime - Apple Support
https://support.apple.com/en-is/HT201422
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
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Sorry... But... This cannot be changed
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Without more specific information as to exactly what happens, you might want to start going through these troubleshooting support articles.
iOS: Troubleshooting FaceTime - Support - Apple
iOS: Troubleshooting Messages - Support - Apple -
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Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I cant sign in to iMessages and FaceTime while I sign in to App Store and iCloud with the same ID without any problem! Do they have different ID and password? If not tell me please what to do
Thanks dear buddiesHi Friend,
First, Where are you located and what country did you buy your phone? Some countries have restricted facetime, ie middle east, UAE.
Check if you signed in Facetime with your Apple ID and password (Settings>>Facetime).
Check if you have signed iCloud in.
Check that FaceTime is not disabled in general/restrictions. If that isn't the problem try changing dns servers on your iPad.
Go to Contacts app and select the person you want call then tap Facetime.
Change your address for your currently location. If not works, change it for your native country.
If still not working, go to Settings -> General -> Date & Time -> Set Automatically: ON (Yes date time setting has been known to cause issue).
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
Hope it will be helpful -
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Both you and the recipient have to have active data connections, and both devices have to have iOS 5 or higher to be able to use iMessage. Also, they both have to have iMessage activated. If that is already the case, there is a possiblility that iMessage is down. It has gone up and down several times in the past week. Check this page for status, and if necessary you can report a problem with a link in the lower right corner. http://www.apple.com/support/icloud/systemstatus/
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Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Why does Server Monitor not work with non-Xserves?
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iOS: Troubleshooting Messages
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Did it ever work?
Does it work when connected to another network? -
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iOS: Troubleshooting FaceTime and iMessage activation
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FaceTime and imessage not working in South Africa
Help! I'm in South Africa for a month and my iMessage and FaceTime aren't working. When I try to imessage someone, the message says "turn off airplane mode or use wifi to send and receive messages" but i have full wifi strength. When I try to FaceTime, it says to check the number, it might not be complete. I've tried calling the number as usual, then the international number to ca from South Africa to the US.
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Restore the device with itunes and set up as new.
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Hey Mgpr,
There's an article that helps with troubleshooting steps for issues activating iMessage that I think is worth a look. See if any of the suggested steps work for you:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Sincerely,
Delgadoh
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