TS4373 For the error "These apps cannot be accepted on this computer. Future updates of these apps can be found through Software Update." is it basically saying delete the ones you have already PAID for, and PAY for these ones?

What the ****?

No. It is saying that if you're running Mac OS X 10.7.5 or earlier, you need to get the updates for them from the Software Update pane of System Preferences and not the Mac App Store. If you're running Mac OS X 10.8, you'll get the updates through the Mac App Store, but they won't be recognized as purchases by it.
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Trying to buy Imovie form App store and have the message: These apps cannot be accepted on this computer. Future updates of these apps can be found through Software Update. How to solve it?

I have a MBP form July 2011, upgraded to Lion 10.7.4. Last week I had to restore the OS.
I also bought some time ago Iphoto.
Today I wanted to install Imovie from App Store. Instead of the Buy bottom I found an Accept bottom and when I tryed to install I had the message:
These apps cannot be accepted on this computer.
Future updates of these apps can be found through Software Update.
I looked for a solution and found a lot of questions about this error but not real answers to fix it.
Can you please let me know hoe to fix?

Your Mac should have had all three of the iLife apps pre-bundled with it; iPhoto, iMovie and GarageBand. If your Mac came with Mac OS X Snow Leopard installed, then the apps should be on the Install DVD that came with your Mac, perhaps in a folder on the disc labeled bundled apps. After installing them, these apps would not be updated through the Mac App Store, but with Software Update.

Can't update to ios7 on ipod touch 4th generation on this ipod. had facetime but now it requires ios7 so i have it no more and used it a lot with family. would have to buy new ipod. apple should not take away the capabilities you have already paid for

found out i can't update ipod touch 4th generation to ios7 which is now required to use facetime. have used facetime for several years with family now can't use. Apple should not take away the capabilities you already have paid for!!

No correct, you do not need iOS for FaceTime. You only needed to update to iOS 6.1.6.
Unable to make or receive FaceTime calls after April 16, 2014
If you are having problems:
iOS: Troubleshooting FaceTime

These apps cannot be accepted on this computer error

I am trying to update iPhoto and iMovie from versions 9.3 (iPhoto) and 9.0.5 (iMovie) to iPhoto 9.4.3 and iMovie 9.0.9. I keep on getting an error message that reads "These apps cannot be accepted on this computer. Future updates of these apps can be found through Software Update." Well, software update just launches the App store. I have done extensive searching on forums and tried to delete the apps and run the updater like suggested, but it still does not work. There is also no option to "Accept" the applications in the Mac App Store.
I am running the latest version of OSX (10.8.4) and have never had problens updating before. I have a mid 2009 15' MBP and have been the only owner. My laptop came with iLife '09 and, as the very rude guy from apple support pointed out, I have never purchased iLife 11.. but have somehow been allowed to update through software update and the Mac App store (have never pirated the software, as the Apple tech suggested). I guess my question to you is:
1. Why is it suddenly giving me problems when I try and update the software and 2. How am I supposed to buy the software if I am only given the option to "Update." I would also love to know how I've been able to keep updating for this long without having to pay for iLife '11.
Thanks for your help.
Corey

There are problems with some of what you describe. iLife '09 was not Mac App Store (MAS) software. iLife '11 originally was also not MAS software. iLife '11 is a major paid upgrade from iLife '09 and Software Update (SU) would not have upgraded your iLife '09 to iLife '11.
iLife '11 did not transition to the MAS until after the MAS was issued to the public as beta software for OS X 10.6.6 in JAN 2011. After that, Apple began phasing boxed software out of their stores as the supply ran out and iLife was issued as 3 individual apps for $14.99; iPhoto, iMovie and GarageBand, sold only in the MAS. The MAS cannot update the original boxed version of iLife '11. Those apps can only be updated through SU.
So the part of your story that doesn't work is how you got from iLife '09 to iLife '11. You did not get there through SU. And if the MAS is reporting that those apps must be updated through SU, they would be the original, none-MAS versions that came preinstalled on new Macs or as boxed software. Could you have transfered these iLife '11 apps from another Mac? A Mac that is newer than your own and would have had the boxed set versions of iLife '11 preinstalled?

How download iPhoto? I get this message from the AppStore: "These apps cannot be accepted on this computer."

How can I download iPhoto on my macbook pro.. I have lion and just had my harddrive replaced. iPhoto is missing!!
I tried to download from the6175 AppStore and I got this message...
"These apps cannot be accepted on this computer. Future updates of these apps can be found through Software Update."
I tried from Software Update but iPhoto doesn't show up at all. It's not in my computer at all!
HELP!

Reinstall it from the System Restore disks that came with your computer.
Regards
TD

These apps cannot be accepted on this computer?!??!

Hi, I just got a new Macbook Air and it started off with a minor issue with the Mac App Store. The Mac App Store notified me about an update for iPhoto. So I wanted to install this update but all I got was this error: "You have updates available for other accounts. To update this application, sign in to the account you used to purchase it."
I did not buy these apps, they are pre-installed on the new Macbook Air. Then I deleted iPhoto, maybe I was able to install the app again from the App Store. Big mistake! The button in the App Store gives me 'Accept' and after that I got the same error.
Alright, then a more agressive approach. Deleted the disk and run Lion recovery. Macbook Air freshly installed, started up the Mac App Store, under purchased I have the iLife suite with a big Accept button! Seems good to me! But then, no installation, still got the 'Accept' button next to iPhoto, iMovie and Garageband. But now I'm getting this error after clicking Accept:
'These apps cannot be accepted on this computer. Future updates of these apps can be found through Software Update.'
Okay, open up Software Update but there aren't any updates! So all I have now is a brand new Macbook Air without the iLife apps, iPhoto, iMovie and Garageband.
I contacted iTunes support via the support website. Got an e-mail back, long story short: contact technical support in your country. Aarrggh!
So I contacted technical support by telephone in the Netherlands. Was on the phone for 45 minutes and still no solution! The support guy was not able to correct this AppleID/App Store malfunction. He said that I have to contact iTunes/App Store support... yes, this is getting some sort of loop.
What is wrong and why can't I install these apps from the App Store?
Apple: please help me out this misery! This is some kind of error at the Mac App Store.

The answer was authorization codes. It took three phone calls, several emails to Apple Tech support (after I purchased the $160 applecare plan) to get them. Note, I had to call back after four days, the first Senior Advisor simply disappeared and refused to respond to emails or phone calls. The next Senior advisor spent the weekend looking for the first advisor, then scheduled a phone call to tell me he would begin looking at the issue. When I asked he specficially discounted the authorization codes:
"I don't know if issuing a redeem code for iPhoto is an appropriate resolution for your issue. Since, I don't have the ability to issue any redeem codes for the Mac App Store, I am still waiting to hear back from Sean, the previous agent you were working with, regarding any status he has about your issue."
Three days after that...here are your codes. Note a restart is necessary to properly get the iLife apps to update, now through the App Store.
Also, this is the second issue where I have lost contact with a Senior Advisor and had to restart the process. Standard procedure?

When i try to download iphoto ( wich was already pre installed when i bought my macpro) it says "These apps cannot be accepted on this computer." HELP ME PLEASE!!!!!! thanks MacBook Pro, Mac OS X (10.7.3)

when i try to download iphoto ( wich was already pre installed when i bought my MacBookPro) it says "These apps cannot be accepted on this computer." HELP ME PLEASE!!!!!!
MacBook Pro, Mac OS X (10.7.3)

Hey there! So, I already contacted Mac App Store support several times, the response:
- "Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible"
I answered I really needed it, and if they knew the estimated time it would take to solve the issue. Here's the last response.
- "According to your previous correspondence, you have not been able to install iLife after reinstalling OS X Lion. I understand that this issue is under investigation, and that you would like to know the amount of time needed to find a resolution. As a fellow iTunes customer, I certainly understand that you need to use iPhoto for professional reasons, and I'll gladly help you to resolve this problem.
Unfortunately, I am unable to give you the exact amount of time this issue could take. I do assure you that our engineers are currently working towards a resolution. "
I'm going to an Apple Sotre Genius today, in 2 hours. I'll keep updated!!

HT4906 iPhoto disappeared from my late 2011 17'' MBP OS 10.7.4, app store says: These apps cannot be accepted on this computer.

iPhoto disappeared from my late 2011 17'' MBP OS 10.7.4, app store says: These apps cannot be accepted on this computer.
What should I do?

Hey there! So, I already contacted Mac App Store support several times, the response:
- "Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible"
I answered I really needed it, and if they knew the estimated time it would take to solve the issue. Here's the last response.
- "According to your previous correspondence, you have not been able to install iLife after reinstalling OS X Lion. I understand that this issue is under investigation, and that you would like to know the amount of time needed to find a resolution. As a fellow iTunes customer, I certainly understand that you need to use iPhoto for professional reasons, and I'll gladly help you to resolve this problem.
Unfortunately, I am unable to give you the exact amount of time this issue could take. I do assure you that our engineers are currently working towards a resolution. "
I'm going to an Apple Sotre Genius today, in 2 hours. I'll keep updated!!

After re installing OS x I got following information as I want install IPhoto. These apps cannot be accepted on this computer.

After re installing OS x I got following information as I want install IPhoto. These apps cannot be accepted on this computer.

The answer was authorization codes. It took three phone calls, several emails to Apple Tech support (after I purchased the $160 applecare plan) to get them. Note, I had to call back after four days, the first Senior Advisor simply disappeared and refused to respond to emails or phone calls. The next Senior advisor spent the weekend looking for the first advisor, then scheduled a phone call to tell me he would begin looking at the issue. When I asked he specficially discounted the authorization codes:
"I don't know if issuing a redeem code for iPhoto is an appropriate resolution for your issue. Since, I don't have the ability to issue any redeem codes for the Mac App Store, I am still waiting to hear back from Sean, the previous agent you were working with, regarding any status he has about your issue."
Three days after that...here are your codes. Note a restart is necessary to properly get the iLife apps to update, now through the App Store.
Also, this is the second issue where I have lost contact with a Senior Advisor and had to restart the process. Standard procedure?

The movie I rented at itune store failed to download. I tried to download it again, but it seems I would be charged again if I download. How can I download the movie I have already paid without being charged twice?

The movie I rented at itune store failed to download. I tried to download it again, but it seems I would be charged again if I download. How can I download the movie I have already paid without being charged twice?

Hello ktsuchiya
If you can get your rental to download by going to Store > Check for Available Downloads, then report the issue to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT1725 When I click on a Movie I get the following "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu." Then get err = 11111

iTunes quit unexpectedly during the download of a movie. When I click on that movie now I get the following message: "You have already purchased this item but it has not been downloaded. To download it, select Check For Available Downloads from the Store menu."
I follow the instructions, but the download still doesn't resume - err = 11111
Any advice?

Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
Agh!

My iMac arrived without ilife and when i try to install it, it says These apps cannot be accepted on this computer.

hi guys when my imac arrived last week their was no ilife installed on it so iphoto, imovie and garageband were not visible lion is installed at 10.7.2 and says mac os x when i went to app store to install it i got a message saying these apps cannot be installed on your computer which is really frustrating thanks for your help in advance i have pressed accept and and signed into my account to no avail and am at whits end as its brand new and i was told it would be installed when i got my imac thanks

Hey there! So, I already contacted Mac App Store support several times, the response:
- "Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible"
I answered I really needed it, and if they knew the estimated time it would take to solve the issue. Here's the last response.
- "According to your previous correspondence, you have not been able to install iLife after reinstalling OS X Lion. I understand that this issue is under investigation, and that you would like to know the amount of time needed to find a resolution. As a fellow iTunes customer, I certainly understand that you need to use iPhoto for professional reasons, and I'll gladly help you to resolve this problem.
Unfortunately, I am unable to give you the exact amount of time this issue could take. I do assure you that our engineers are currently working towards a resolution. "
I'm going to an Apple Sotre Genius today, in 2 hours. I'll keep updated!!

TS1600 I received a 2008 Imac with erased hard drive. I have the two discs to install OS X but when it tries to boot just comes up Mac OS X cannot be installed on this computer. Is there anything I can do to get this running

I rceived a 2008 Imac with erased hard drive. They gave me the two install discs but it keeps coming up cannot install OS X on this computer.
Is there anything to do. Thanks hopefully

Well, Apple would probably point out that what you are trying to do violates the EULA.
Technically speaking, however, the issue is that the install/restore DVDs that ship with Macs do not carry all the drivers, or even all of the various versions of libraries that support all of the various models of Macs. The come-with-your-Mac disks are different than the retail versions of the OS (also, the come-with-your-Mac ones bundle iLife, which the retail ones don't).
Because the come-with-your-Mac disk contains only the drivers specific to that generation and model line of Mac, it contains a stub of code that verifies that your hardware matches the driver set on the install/restore DVD.
Your friend has a different model of Mac, with different hardware, so her install/restore disk won't work in yours. Solution: go get the retail boxed version of Leopard.

HT1725 Can you re-download a song that you have already paid for??

I just downloaded a song but when I play it back it stops half way through. I dont know if the internet cut out at that point, but is there any way to get the song back when its already been downloaded??Itunes wont allow you to buy the same song again(annoying!) and as I am not technically savy I could do with some help!Suggestions anyone??

Downloading past purchases from the App Store, iBookstore, and iTunes Store

Ithis ipad is supervised by another computer cannot be used with this computer help

i need help this ipad3 is supervised by another computer and cannot be used with this computer please help me i do'not know what i should be do help thanks

It depends of what type you have. If it is your own personal iPad you should have any problem but if it is a school owned iPad then you'd have to ask the teacher who ever gave it to you. I have a school owned iPad and I e-mailed someone about it and asked and she told me to use cloud but I am/was confused and I will try again soon.

TS4373 For the error "These apps cannot be accepted on this computer. Future updates of these apps can be found through Software Update." is it basically saying delete the ones you have already PAID for, and PAY for these ones?

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