TS5376 11.1.4 issue. If I remove eveything to do with iTunes and reinstall as suggested will I loose all my playlists etc?
My profile on Windows 7 home is set to Administrator and always has been i.e. before iTunes was originally installed. I haven't backed my phone up in a while but found my 3GS stating that it needed to be updated before I could make any more calls. I've got home to find that my iTunes won't run due to a missing .dll file and the suggested solution is to remove everything to do with iTunes and reinstall "with sufficient privelidge". If I'm already an administor then why is it still broke and if i remove everything am I going to loose all my dearly loved playlists etc??
Your playlists are saved as part of your library, and it should not be lost at all as a result of the program uninstall/reinstall.
You can always backup your library just to be sure: http://support.apple.com/kb/HT1751
Please do respond with results/questions.
Similar Messages
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Removed everything to do with itunes..reinstalled now ipod wont work
Well from the new itunes and it having difficulty recognising the itouch i decided to uninstall it and install 7.5 again. So i then removed everything to do with itunes on my computer, then i installed 7.5, now it claims i dont have the required software to use an ipod?
So how do i fix this, i have tried multiple things?The iPod touch requires iTunes 7.6. (http://www.apple.com/au/ipodtouch/specs.html)
iTunes 7.6 can be downloaded from here: www.apple.com/itunes/download -
I am havign trouble with an update. Now my Itunes will not open. I see the instructions on how to uninstall and reinstall Itunes. will I loose my music as a result fo uninstalling Itunes?
You music is safe. You should backup the library anyway.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
TS5376 Uninstall iTunes and reinstall
If I uninstall iTunes and then reinstall it as TS5376 suggests will I lose all my music? Paul
Rather than using the Apple document as a guide, I currently recommend using the following user tip instead:
Troubleshooting issues with iTunes for Windows updates
Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort.) -
I have a Pc and been running Itunes off of it for years. Now it doesn't work. It doesn't run stating it is missing something. I have deleted the itunes and reinstalled and have run the repair as well and it doesnt work. I am not pleased. I need help!
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I have tried manually removing itunes and reinstalling. i have gone through the sevices anf tried turning on the AMDS. i have tried turning off the firewall. i have tried restoring my device. i have tried "fixing" the AMDS in the add/remove programs. I have tried using a different device. i have tried using a different cable. I have tried all of the steps given in the link supplied by Apple. None of these things have fixed my problem. I still have the Error Message "The Apple Mobile Device Service started then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs or Alerts service. I am using Windows XP. I am leaning towards a last resort which would be to wipe my hard drive and start from scratch. Does anyone have a solution?
chicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do. -
Hi, I have an iPod Touch 5th generation.
I have a Windows XP computer.
I cannot update my version of iTunes.When I try, I get a message saying that the needed files are on a network resource that is not available.
This has happened before, but has been fixable, but.not by me..
Can I fix it myself? if so, how? I'd like to uninstall iTunes and reinstall it so I can update it.
thanks for any help. nanc3Try:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
Please help! Itunes fails to open on my macbook pro. I have removed itunes and reinstalled it and it still will not work!
Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
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After removing system fonts and reinstalling fonts, FireFox will not start
After removing system fonts and reinstalling fonts, FireFox will not start! When I start FireFox the "Mozilla Crash Reporter" opens as if FF just crashed??? I don't see any records in event viewer. I am using FF v3.6.3 on a Windows 7 box. I tried uninstalling 3.6.3 and installing 3.0.18 and had the same problem!
== This happened ==
Every time Firefox opened
== After a uninstalled all fonts including system fonts and then reinstalling system fonts. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; AskTB5.5)The files with submitted crash report ids are inside the ''submitted '' directory, from the directory you found the LastCrash.txt timestamp file.
The file names will begin with '''bp-'''
There might be more information from the crash report, but it might just tell us you are crashing the first time Firefox tries to use a font.
One thing I suppose you could do is select only those fonts you've got in Tools -> Options -> Content -> Fonts and Colors -> Advanced and then uncheck the '''Allow pages to use their own fonts''' option.
See http://support.mozilla.com/en-US/kb/Options+window+-+Content+panel#Fonts_Dialog
To be honest, I can't find anything on this Netscape Font Navigator and it sounds highly dubious. -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
I have a new machine with a previous installation of Itunes, linked to another Apple ID. Even I authorized the machine to my Apple ID, I can not connect to the Apple Store. I tried removing Itunes and reinstalling it, but anything changed. I still can not connecto to the Store.
My previous machine has Itunes Installed, and I deauthorized the machine so I unlinked to my Apple ID, if this is correct.
Anyway, Dropbox is also not connecting....so I do not know how to make it woek. please help!I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I upgraded to 11.1.14.62 this morning. Not iTunes is saying "An iPod had been detected but could not be identified properly". I unlugged/replugged in. I reset the iPod, I removed iTunes and reinstalled. I'ver tried three different cables.
When I put the iPod in disk mode it shows up briefly as a disk then goes away.
Any ideas?Hi there - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer.
Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
Then you restart your computer again.
Mine is working perfectly again now.
I hope it works for you,
Carmen. -
iPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4 either. Removed and re-installed iTunes with no improvement. It stops at last step saying waiting for items to copy and just sits there. The iPad finish the sync, but some video's are missing.
iPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4 either. Removed and re-installed iTunes with no improvement. It stops at last step saying waiting for items to copy and just sits there. The iPad finish the sync, but some video's are missing.
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Received notice from Apple to upgrade iTunes with 11.1.4 on my Dell PC running Win 7 Ultra.During upgrade got error message R6034 several tries (app's attempt to load C runtime library incorrectly in Visual C + + runtime library). Apple's suggestion to uninstall iTunes and reinstall with ver. 11.1.4. Tried that, it failed too. Now have no iTunes, think I have lost all saved podcasts and music, and get no help from Apple. What to do?
Try this: Troubleshooting issues with iTunes for Windows updates.
tt2 -
If i remove i-tunes then re-install it will i loose all my music? I accidently removed bonjour now can't use remote., If i remove i-tunes then re-install it will i loose all my music? I accidently removed bonjour now can't use remote.
Hello Footr,
The following article provides the answer to your question, as well as steps for completely removing iTunes and related components:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
Thanks,
Matt M.
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