TS5376 I can not install itunes. I get Runtime Error! R6034. An application has made an attempt to load the c runtime library incorrectly. Please contact the application support team for more information. I've been uninstalling, moving .dll files, re
The other day I was prompted to update itunes. I started to, and it crashed my itunes. Then I tried to uninstall itunes, so that I could turn around and re-install it again. Now I can not install itunes. I get Runtime Error! message. R6034. For the last two hours I have tried deleting itunes, moving the .dll files to the desktop, restarting the computer (more times than I can count), deleting the temp files, updating my internet explorer, using the fix it program,.....
The two messages that I am getting are:
Runtime Error! Program:c\Program Files (x86)\itunes\Tunes.exe R6034 An application has made an attempt to load the c runtime library incorrectly. Please contact the application's support team for more information.
Also: Service to 'Apple Mobile Device' (Apple Moblie Device) failed to start. Verify that you have sufficient priviledges to start system services.
I too was getting the same message regarding R6034. After many frustrating hours I went to the iTunes support page and clicked on "install and update." When that page came up I scrolled on to "removing and reinstalling iTunes......" There they tell you what files need to be removed and what order to do it in so you can reinstall iTunes. My iTunes works now and I didn't lose any music.
About the Apple Mobile Device, well that's one of the files that has to be uninstalled. When you reinstall iTunes the Apple Mobile Device is automatically reinstalled.
Hope this works for you as it did for me. Warning: it takes about an hour to do all this.
Similar Messages
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Just attempted to download current update of Itunes into my HP computer with Windows 7. I've never had trouble before but now it will not run. Runtime Error R6034 an app has make an attempt to load the C runtime library incorrectly. Itunes Error 7
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99714) -
I upgraded to the latest iTunes 11.1.4, after a prompt from the iTunes store. But will not open after the upgrade. One of three error messages told me to reinstall. I did. Restarted and scanned. But no help there. So I unistalled and re installed from Apples' website. The installation was okay as usual but still will not open. Keep getting the same error messages. '' Runtime Error R6034, '' '' An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information.'' That's the error messages I get when I try to open the New installed iTunes 11.1.4. Right now there is no iTunes on any of my PCs. Installed but will not open. Please Help.Thanks.
Jonas.
3 Windows PCs. Safari 5.1.5 ( One Laptop with Vista. Two Windows 7 64 bit on All in One Sony desktop PCs. )Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
How can I fix the Runtime Error R6034 so that I can correctly install iTunes on my PC ? I get a notice that states ' An application has made an attempt to load the C runtime library incorrectly - Please contact the application's support team for more info
Hey Debbiered1,
Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so are particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Take care,
Delgadoh -
I ran into a problem with iTunes after I upgraded to the latest IOS. I'm recieving the followig error messages, any help would be appriciated.
Microsoft Visual C++ Runtime Library
Runtime Error!
Programe C:\Program Files (x86)\iTunes\iTunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.Hello mobleymarvin,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I can't open itunes on my PC i get this error message "runtime error R6034 an application has made an attempt to load the "C" runtime library incorrectly" ??? i also get this message "itunes was not installed correctly please reinstall" error 7(windows error 1114) still no luck. ???
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
iTunes update 11.1.4 produces an error message R6034 "An applicaton has made an attempt to load the C runtime library incorrectly" When that error is acknowledged, a second windows error 1114 "error 7" displays "iTunes was not installed correctly". I also tried to downloadiTunes 11.1.4 at th Apple website and that did not work either-It stalled with an erro message that stated the "mobile service" would not open HELP!
Hi Doug! I was having the same problem but after reading a lot of answers I found the solution. First of all you need unistall ALL THE SOFTWARE OF APPLE from your computer, I mean BONJOUR, QUICKTIME, ITUNES, APPLE SOFTWARE UPDATE, APPLE MOBILE DEVICE SUPPORT and the other one that is from compatibility with apps of apple, after that you must verify if this folders are removed if they don't then remove it:
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple\
C:\Program Files\iTunes\
C:\Program Files\iPod\
If you have a 64-bit version of Windows, you'll need to confirm that the following folders have been removed:
C:\Program Files (x86)\Bonjour
C:\Program Files (x86)\Common Files\Apple\
C:\Program Files (x86)\iTunes\
C:\Program Files (x86)\iPod\
Then if you have ccleaner you can use it to clean all registers left, then reboot and try to install iTunes 11.1.4 again as administrator... That works for me, I hope that helps you too... -
When I try to open ITUNES I get the following messages: Runtime Error R6034 - "An application has made an attempt to load the C runtime library incorrectly" . I have 15,000 songs in my library. Will I lose them if I uninstall as suggested by Apple??
Exactly the same problem. But it gets worse. iTunes has now disappeared from my list of installed programs so I can't uninstall anyway. Appalling problem. This update clearly didn't get proper testing before release.
In answer to your question about your song library, I seem to remember uninstalling and reinstalling iTunes a few years ago and the uninstall didn't remove the library then - I can't see why it would. Of course there have been a lot of updates since then, so it is definitely worth asking the question. Personally, I would be inclined to make a copy (if you have the space) of the iTunes folder just to be sure.
I certainly hope they get this fixed soon. I use iTunes mainly for podcasts on my iPod and I can't download anything right now. -
I can't download the itunes on my PC , have it before but now appear a note like this:
RUNTIME ERROR
PROGRAM C;/PROGRAM FILES (X86)/ ITUNES/ITUNES.EXE
R6034
AN APPLICATION HAS MADE AN ATTEMPT TO LOAD THE C RUNTIME LIBRARY INCORRECTLY
PLEASE CONTACT THE APPLICATION SUPPORT TEAM FOR MORE INFORMATION
WHAT I NEED TO DO?
THANK YOU
RODRIGOClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99467) -
every time I try to open itunes I get a message saying "runtime error. An application has made an attempt to load the C runtime library incorrectly. I have already un- and re-installed it, but i get the same message as before. How do i fix this? I don't want to lose my music and would at least want to save that.
Follow the instructions of tt2 given in https://discussions.apple.com/thread/5822086 and note to run as admin
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my itunes will not open! is giving me error7(windows error 1114) RUNING TIME ERROR, PROGRAM FILES\ITUNESHELPER.EXE R6034 An application has made an attempt to load the C runtime library incorrectly. I must contact the application support team for imformation and i tried downloading itunes like 10 times and is saying the same thing. Please help! i need to sync my ipads and ipods thank you!
Follow the instructions of tt2 given in https://discussions.apple.com/thread/5822086
-
I keep getting the following message:
Runtime Error...Microsoft Visual C++ Runtime Library Program C:\Program Files\iTunes\iTunes.exe
R6034 An application has made an attempt to load the C runtime library incorrectly and can't open iTunes now.
Please could someone help with this query as I am at a loss as to why this problem is now occurring? Thank you.Check the user tip below.
https://discussions.apple.com/docs/DOC-6562 -
Microsoft Visual C++ Runtime Library Runtime Error! Program: C:\Program Files (x86)\iTunes\iTunes.exe R6034 An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information.
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files (x86)...
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
OKClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components; this won't normally affect its library, but that should be backed up anyway.
(99146) -
I have a Runtime Error. Program C:\Program Files (x86)\iTunes\itunes.exe. An application has made an attempt to load C Runtime Library incorrectly. I have robooted and even attempted to uninstall iTunes but neither has worked. When I attempt to uninstall I get a message saying that a program is being installed so I must wait. My OS is Windows 7. How do I fix this?
Hello Richard,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I am running windows xp. Trying to download latest version of iTunes and get error message: Microsoft Visual C Rundtime Library. Runtime Error. Program:C\ProgramFiles\iTunes\iTunes.exe. R6034 An appliction has made an attempt to load the C runtime library incorrectly. Please contact the appliction's support team for more information.
2nd/ message: iTunes was not installed correctly. Please reinstall iTunes. Error 7(Windows error 1114)
I have removed iTunes serveral time and tried to reinstall many times and get the same results noted above.
Can anyone help me? Thank you. EFS1Hello DrJMDDC,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
1. Remove iTunes and related components from the Control Panel
2. Verify iTunes and related components are completely uninstalled
3. Reinstall iTunes and related components
Best of luck,
Mario
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