TS5376 was asked to update itunes and since then itunes won't open, un-installed it and followed the necessary steps then tryed to install it from scratch but still no luck. It says it has been successfully installed but no sign of it on my computer
was asked to update itunes last week and since then itunes won't open, un-installed it and followed the necessary steps then tryed to install it from scratch but still no luck. It says it has been successfully installed, but no sign of it on my computer.
See Troubleshooting issues with iTunes for Windows updates.
tt2
Similar Messages
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I am having trouble activating my new version of Lightroom on one computer where it says it has been fully installed and it is stuck on 90% on my laptop. I tried phoning the helpline but was told the number dialled was incorrect but it is the one given on the Adobe help page. So what is the correct tel no for support?
carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read. -
I HAVE A NOTE THAT PRE12 STI INSTALLER HAS BEEN SUCCESSFULLY INSTALLED, BUT THIS DOESN'T HELP ME?
I HAVE A NOTE THAT PRE12 STI INSTALLER HAS BEEN SUCCESSFULLY INSTALLED, BUT THIS DOESN'T HELP ME?
What do you need help with?
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I have received the message "Adobe Premiere Pro CS6 Family has been successfully Installed and is re
I have received the message "Adobe Premiere Pro CS6 Family has been successfully Installed and is ready to use." but I cannot find the program on my computer.
Hi corinne.blake.1991
Go to Control Panel -> Program and features -> See if the programs are listed there ...This is for Windows ... -
My boyfriend upgraded to an iPhone 5 recently and decided to give me his old iPhone 4, but i'm on Vodafone and his iPhone is locked to Orange.
So he rang up Orange to request an unlock which cost £20 and the guy said it could take upto 28days (which seems a long time to unlock a phone) The guy at Orange said the reason for this is that the unlock has to be done by Apple (which makes sense) and so my iphone would go on a list and once it reaches the top of that list it will be done - (is this true?)
It's been 3 weeks and my boyfriend still hasn't recieved an email to say the unlock has been successful.
I'm starting to get impatient as I didn't think it would actually take the full 4 weeks to process(i know it hasn't been 28 days yet...) - but it's looking like it will take that long at this rate... if it gets unlocked at all!
I would also like to know if my iPhone 4 has been jailbroken in the past - will this prevent the phone being unlocked by apple?
Any help or advice would be greatSorry, but there is nothing constructive or helpful anyone here can offer. Apple does not take 28 days to process a request once the authorization is received from the carrier - and Apple cannot help. This is completely to up the carrier, so your boyfriend will have to keep bugging Orange until they process the unlock. Orange can indeed take 30 days or even longer to finally process an unlock request.
And yes, if the iPhone has been jailbroken, it quite possibly cannot ever be officially unlocked. You'll just have to try it, once Orange finally processes the unlock, and hope.
Regards. -
My phone is officially unlocked by my previous service provider, and has been working fine, until today. It just crashed/froze, then switched itself off, then to a black screen with the apple logo
It remained this way for about 10 minutes before the timer circle icon appeared, then it switched off and then the apple icon reappeared... it repeated this cycle until I found out how to restore.
According to itunes I have successfully restored, but the phone is still doing same cycle when it's switched 'on'. Itunes told me when the phone restarts the phone would show in the icon bar, which it did, but the phone never restarted to a home screen. What am I doing wrong? Is there any hope? Or has the phone gone forever?Solved my issue by setting up a new account on my daughter's computer. Not 100% solved, but i was able to get the update on my 3GS.
don -
My iphone says it has been backed up but whenever i need to restore my phone i lose everything
I backed up my iphone 4 and itunes said it had backed up.
my phone froze later on and i ended up having to reset it, and i lost everything
i went to restore my phone and only the second time i restored it i got only my contancts and apps back
my videos and pictures were not restoredThe "Where are iTunes backups stored on your computer" section of http://support.apple.com/kb/ht4946 gives the file locations of backups. Note however that you won't actually see your photos and videos (or any of the other backup content) in those files as they are stored in a format that is meant to be used only to restore back to the phone in the event of a problem.
For photos and videos, in addition to doing a backup it is a good idea to import them to a computer where you can actually see them and know that you have a good second copy. Instructions for doing that are at http://support.apple.com/kb/ht4083 -
First of all, I do not have an Apple anything. I just down loaded ITUNES onto my HP dekstop computer. It went in with no trouble. I also paid, and downloaded Miss Kitty Slot Machine App. It was downloaed, it says. But, when I click on it, nothing happens. I am new to all this stuff, what am I doing wrong? PLEASE HELP !!!!!
Hi,
The items that you can purchase from iTunes in the form of apps are for either an iOS device (iPhone, iPad, iPod) or for Mac Computers.
The chances are the app you have downloaded is either written for an iPhone or iPad (iOS device -although even then there can be differences) or for a Mac computer (even then it may be OS version specific)
In a search for "Miss Kitty Slot" in iTunes I found this
It says it is an iPhone App.
11:00 PM Saturday; January 28, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
My iPhone 4 has disappeared and I know its batttery had died, and i probably put it down in the house, but its weird bc i should have found it by now-it's been a week. When I go to 'findmyphone' from iPad it says 'location services disabled' but I know I did not disable it bc I intentially like to have the option to locatevit since my kids are sticky fingered and snag it when I'm not looking a lot. I've tried sending messages to it and dinging it but i can't hear it ( Im guessing bc it's off) but it does says messages sent. Does that mean it is on and connected to the network? ? I would have thought if it were off then, it would say phone is off; not connected to wifi etc message cannot be sent...trying to decide if someone (like cleaning lady) might have snagged it or if I keep sending messages to a dead phone that no one is getting? Help!
Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
http://www.apple.com/emea/support/itunes/contact.html
As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no. -
On iMessage on my mac it says my message hasn't been delivered but on my phone it says it has...
On iMessage on my computer it is saying the message hasn't been delivered but on my phone it says it has been... I presume my phone is correct but I'm not too sure. Also if this is an issue how do i resolve it because it's only happening with one person.
I am having the same problem. I sent a message from iMessage on my MacBook Pro last night and it still does not appear as Delivered, however, when I open Messages on my iPhone5, that same message DOES say Delivered.Was it delivered or not?
Other iMessages sent from both devices indicated Delivered on both devices before and after this particular text.
Message sent on MacBook Pro iMessage does not say Delivered. Appears as normal blue box. No alert that the message failed to send.
This message appears on iPhone5 Message application and DOES say Delivered.
This is the ONLY message with a problem. Other messages are and have been functioning as usual.
QUESTION: WAS THE iMessage DELIVERED OR NOT????? -
Error saying "Metadata has been changed externally"
I recently added an external hard drive and am now saving my new pictures to that hard drive. Lightroom still lives on my hard drive. I imported some pictures into LR last night and several of them have an arrow icon on them and the error message says "Metadata has been changed externally" but it hasn't. These are DNG files that have not been opened anywhere other than LR. I did synchronize the settings of these pictures, but all within LR. Please help!
Yes, this is a longstanding "feature" of Lr. You know the saying: when bugs exist long enough they become a feature.
It disappears when you uncheck the box <Automatically write changes to xmp>. You still can save to xmp when the box is unchecked but you have to do it manually (select all the images in the Grid View and press Ctrl / Cmd + S).
Another procedure that makes the message disappear (when you leave the box <Automatically write changes to xmp> checked) is to do the <Save metadata to file> (via >Metadata >Save metadata to file - Cmd / Ctrl + S) and immediately do a <Read metadata from file>. You have to do this immediatly after saving to file because the <Read metadata from file> overwrites the catalog data, so you first have to save the catalog settings to file (save metadata to file) and immediately read them back.
The message in itself is not harmful. It says that the "Metadata has been changed externally" but you have to read this "externally" as: metadata has been changed in a different instance of Lr. This seems to be strange. But sometimes Lr has no "memory" of saving the metadata to file because this step has been obliterated in the history panel (by going back to a previous step in the history) and thus this <saving metadata to file>-step is not in the catalog. In this situation Lr "concludes" that the metadata in the file must have been changed externally by a different program.
the message has driven numerous Lr users crazy. But rest assured, your images are safe and sound. And you rmetadata are saved to file. -
please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.
For example one message box i got says: Your Apple ID has been disabled.
But the itunes guy says, he cant help me. Who can? I can use my apple acounts, why?Try here first > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
If you can't resolve the issue on your own, call Apple or schedule a call > Apple - Support - Solutions
Keep in mind, this is a user to user forum. You are not communicating directly with Apple here. No one here can fix your Apple iD. -
I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?
I found my answer in another Thread and it worked... so for anyone who needs it, here it is:
https://discussions.apple.com/message/19134562#19134562
Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message. -
I keep getting an email from Apple telling me that my Apple Id has been successfully reset. I did not reset it. Since early June 2013 to now i have had to reset it 3 times. It is not an easy one to remember either. Initally I thought it was some pfishing expedition but no purchases have been confirmed by my visa. My kids use my Apple Id to download APs and I am informed when this happens. Nothing strange happening on the financial site at all. Just frustrating as we have to keep updating the ID to use messenger, I cloud etc on all of the devices. I called Apple Support and the girl initally said she knew nothing about this but then spoke to someone else and they are aware of this ongoing problem and are working on it. Any suggestions? Are others having the same problems?
If the system didn't ship with Mountain Lion originally and you didn't purchase Mountain Lion yourself, then you will need to purchase. A purchase by the system's original owner cannot be transferred to you.
Unless you have another system on which you have purchased Mountain Lion, you will need to first install Mac OS X 10.6.8 on the iMac, for which you'll need either the original installation disks, if the iMac came with 10.6, or a retail copy of 10.6. Install 10.6 and upgrade to at least 10.6.6, and then you can buy Mountain Lion from the Mac App Store, presuming of course that the imac can support Mountain Lion. See:
http://www.apple.com/osx/how-to-upgrade/
Regards. -
I have a Macbook Pro and have just purchased a GSP hidden objects game. It says on the box that it is compatible and when I try and install it it tells me that installation has been successful. However, it then says that PowerPC games not supported. Help?
No game icon appears on my desktop and I don't know what I can do.
Really ****** off as i've not played these games since switching from a windows PC to a Mac and was really excited!! All I want is to be able to play my new game that arrived in the post today. If anyone can help I would be really really grateful....
The game says that it needs Mac OS X 10.3 or higher to run so I don't understand what the problem is or how I can fix it!!beckyj3,
the last version of Mac OS X which supported running PowerPC apps on Intel Macs was Mac OS X 10.6.8 (Snow Leopard). If you’d like to play this PowerPC game on your Intel MacBook Pro, then you’ll need to install Snow Leopard on it and boot into Snow Leopard. (Note that the last MacBook Pro which natively supported Snow Leopard was the Early 2011 model.)
The game was almost certainly published before Mac OS X 10.7 (Lion) was released, so back then, all versions of “Mac OS X 10.3 or higher” would have supported running that PowerPC game.
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