Two finger scrolling does not work ONLY on Firefox

This just started today, suddenly my two finger scrolling doesn't work but only when I'm in Firefox, offline and on Safari and Chrome it's fine. Restarting Firefox only fixes it for a few minutes, then it stops working again. All of the suggestions I've found that I've tried haven't worked, please if anyone could help and also break it down fairly easily, I'd really appreciate it.

''guigs2 [[#answer-674567|said]]''
<blockquote>
Does this happen in Safe Mode?
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
:[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
</blockquote>
The same issue happens on Firefox 35.0 running in safe mode, Mavericks 10.9.5, both with Magic Mouse and normal standard mouse...
It's unbeliaveble this issue is going on since more than one year ago, I can find people complaining about it since December 2013!
Oh, one more thing: I don't have a two finger swipe configuration, I have single finger swipe, so the actual problem is about scrolling the page in itself (considering I've tested it with a normal standard mouse as well....).

Similar Messages

  • Two finger scrolling does not work on my MacBook (late 2008)

    Two finger scrolling does not work on my MacBook (late 2008) with either the notebook trackpad or a b/t conected magic trackpad.  Yes, I've set system preferences.  Suspect a driver or s/w problem.  Ideas?

    Saw another post that hinted that you need to go to accessibility settings:
    System Preferences > UniversalAccess > Mouse & Trackpad > Trackpad Options
    Enable scrolling (and I enabled dragging while I was at it and it worked.  Looks like wierd things can get set even if you don't mean it to.

  • MB Air two finger scroll does not work for a user but does for another

    Hi
    MB Air. 10.9.3.
    Defective Trackpad was just replaced. Two finger scroll does not work for the main user. I made a test log in and two finger scroll works. I booted off an external drive and two finger scroll works.
    I pulled all of the user preferences out, logged out and in and still does not work. Zapped PRAM. Checked all trackpad settings. No luck.
    Tried this in Terminal:
    defaults write -g com.apple.trackpad.scrollBehavior 2
    Any ideas?

    This sounds strange but check the settings in Settings>Accessability for the track pad. I belive your problem lies there not in Track Pad set up in Settings.

  • Two finger scrolling does not work on Synaptics touchpad + clicking problems in web browsers

    Hello,  Since yesterday, i have problems with my synaptics touchpad on my HP Elitebook 8570w.The two finger scrolling and scrolling at the edge of the pad does not work.Also in google Chrome, all the links open in a new tab and when i try to click the new tab, it closes (normally that is the action when i click it with the middle touchpad button) Even in the practice mode of the synaptics settings of the touchpad, the two finger scrolling and edge scrolling does not work. Both options are enabled in the settings. I already tried to roll back the driver and reinstall the driver, without any effect.I expect the problem is the touchpad or the buttons itself. Is there a way to test the buttons and touch pad? How can i solve this problem?  please help me  sincerely, Karel 

    I would try installing the Windows 8.1 (64-bit)  Synaptics touchpad driver available in your sleekbook's web support download section before using compatibility mode.  Try the available earlier versions if the current driver does not work for you. 
    If you still do not have positive results, then use compatibility mode (choose Windows 8) on all three Windows 8.1 synaptics touchpad drivers, starting with the most current one.
    To use compatibility mode to install the driver softpaq just right click on the file and choose troubleshoot compatibility. Choose Windows 8 and run the installer.
    The following video has a decent explanation, but the narrator does not get to the point for a bit. Skip forward to minute 4  and watch it from there.
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • My two finger scroll is not working

    My two finger scroll does not work on Firef

    hey natchilds, try to switch off smooth scrolling in preferences > advanced > general

  • Satellite C50-B-14D - Two finger scroll is not working

    I have had my laptop for about 6 months now and am generally happy with it. However, the two finger scroll has stopped working (it was working fine when I got it and for a while after). I know it's not essential, but it makes such a difference for the work I end up having to do, which often involves copying and pasting etc, and I really miss it!
    I've read many threads saying that you should go to Control Panel, click on Mouse and go to device settings. However when I get to that point, my Mouse box just says "buttons; pointers; pointer options; hardware" and there is no "device settings" panel along the top. What can I do? I also can't find the synaptics driver anywhere to uninstall it, as some other people have suggested.

    Obviously this additional touchpad feature isn’t available because the touchpad driver isn’t installed.
    I recommend you to visit the Toshiba EU driver page and to download the touchpad driver for this notebook model.
    I’m not quite sure what touchpad module this notebook supports (Synaptics or ELAN) but I think you could try to check both drivers.
    If one would not work, check the other one…
    After that you should see the additional tab within control panel -> mouse

  • Two finger scroll down not working on touchpad

    Hi,
    The two finger scroll function on the touchpad is not working.
    The driver is updated as well.
    Overall the touchpad seems unresponsive as well. It gets stuck and cursor stops moving. It is the only thing that I am not happy with regarding the spectre x360.
    Can you please help.
    Thanks

    Hello @ukx360 ,
    Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Spectre x360 Notebook and mouse freezing. Here is a document on how to troubleshoot the mouse and Touchpad sensitivities.
    If you will go to the section on Adjusting TouchPad, you will see a restore defaults button. If you select that it will restore the original settings.
    Hope this fixes things up.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • My two finger scrolling is not working for my hp envy 4 1017nr

    my hp envy 4 1017nr touchpad has stopped responding. the tapping , two finger scolling and edge scrolling has all become non responsive. I have reinstalled the synaptics driver but the problem still persists.

    Hi abbhey,
    Take a look at this document and let me know if the troubleshooting steps help to resolve your issue.
    Good luck!
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • I am a web designer and I updated to firefox 19 and now my popups on my site does not work only in firefox 19. what has changed in firefox browser?

    I have a popup banner and also popup links that I have for sign-in or request info on my site using JavaScript, It always worked fine until I updated to Firefox 19. On other browsers there are no issues.

    If you use specific JavaScript libraries then make sure to use the latest versions.
    A good place to ask advice about web development is at the MozillaZine "Web Development/Standards Evangelism" forum.
    *http://forums.mozillazine.org/viewforum.php?f=25
    The helpers at that forum are more knowledgeable about web development issues.<br>
    You need to register at the MozillaZine forum site in order to post at that forum.

  • Image display control scrolling does not work properly when zoomed in

    I am using a ROI on an image in the image display control. When zooming into the image to fine-adjust the positioning of the ROI, the image scrolling does not work properly. As far as I understand, the image should scroll automatically when the ROI is leaving the visible area. However, the scrolling behaviour seems to depend on the origin of the Labview panel, not the origin of the image display control, which might require to move the ROI way out of the visible area before the scrolling takes place. In other words: the coordinate system of the image display control is shifted with respect to the true visible image area, depending on where you place it on the front panel. As a consequence, when clicking on a ROI which is in the visible area, but is outside of what Labview thinks is the visible area, it might immediately jump to the left border of the image, making the positioning of the ROI really difficult.
    Has anyone noticed this behaviour, and what would be a reliable solution to avoid this? 
    Dirk

    Hello,
    no, I am not talking about the tools palette. Just place an image control with some image in it on a new VI front panel. Then, use the rectangle from the tools and select a ROI in the image. If you zoom in (using the magnification glass), and then grab the ROI and move it around, the image scroll with the ROI. So far, so good. If you now place the image control elsewhere on the panel, or add new control above it, resize the panel, etc. , this scrolling when moving the ROI will not work correctly if the origin (0,0) of the panel is far away from the image control.
    I have attached a VI for simplicity (although there is hardly any code in it).
    If you make a ROI and try to move it down, you will notice that scrolling starts if you move the mouse out to about 10cms below the image (depens on your screen, of course). After that, if you click on the ROI, the scroll bars and ROI might jump up to the upper end of the image. Imagine how annoying this is if you try to finely adjust the ROI position. 
    I think it is a bug in the implementation of the image display control.
    Thanks,
    Dirk
    Attachments:
    scrolling.vi ‏818 KB

  • Scrolling does not work in LR

    I've been frustrated by this for a while now. When in LR (currently on version 4.2, but same thing happens in earlier versions too), scrolling does nothing. If i'm trying to scroll up or down a panel, nothing happens.
    I'm on a Lenovo W701 running Win & 64bit. The scrolling does not work using either the track point or the touchpad.
    The work properly in all other applications.
    The pointer will change to an icon the represents scrolling while in LR, but nothing happens. Any thoughts or suggestions?
    If there is any other information that you might need, let me know.
    Thanks!
    Quinn

    What about a mouse? Does the wheel scroll?
    Sent from phone.

  • Scroll does not work.

    Hi,
    Scroll does not works.
    How can I fix it?
    P.S Photoshop CC 2014.2.2
    Thanks,
    Max

    I have discovered the solution and it involves an issue I suspected. After the restore of my old Time Machine Lion files to my new MBP running ML, the restore restored my computer back to Lion. After an install of ML, my computer worked perfectly except the fancy Scroll and zoom featured we all love from the trackpad. Ha already installed ML on other partitions and the trackpad worked perfectly on them.  Even the guest login's trackpad worked perfectly but not the main admin account.
    First thought was to create a new admin account and copy everything from the old admin to the new admin and then delete the old admin account. Hated the idea because all files had to be copied rather than moved.
    So what was left to do. I had thought of deleting all the apple preferences from the library and replace them with the contents of the library on another partition in ML. First I deleted old preferences many of which were old Lion preferences. That didn't solve the issue.
    I forgot that Lion and ML HIDE the user library so I was working on the wrong library. Discovered the Terminal command "chflags nohidden ~/Library" and I chose to reveal the user library on a ML partition.
    Solution:
    I booted into another ML partition. I guess that I could have booted into the new admin user account and changed the permissions  to access the old admin users Library But I chose to boot
    from another ML partition: copy ALL the com.apple. XXXXX.plist files and the folder  BY Host. It has special hidden files. Other  way is to copy the Preferences folder we'll say into the Desktop.
    I then proceeded to delete ALL the com.apple…….plist files and the Host folder into the trash. Then I copied all the apple.com…plist files and the Host folder and then rebooted. And now my wonderful Trackpad works as mountain Lion intended it to work.
    I'm leaving this solution because there's someone else in the MacWorld with the same issue.
    Ted

  • Safari scrolling does not work in osx mavericks please solve this issue

    safari scrolling does not work in osx mavericks please solve this issue

    I know it is a limited topic, but could you provide a little more detail?

  • I have a printer xerox 3220 on networking ,have pc´s and a mac ,problem:it´s already install but does not work ,only print many page with code program,i will appreciate the solution

    i have a printer xerox 3220 on networking ,have pc´s and a mac ,problem:it´s already install but does not work ,only print many page with code program,i will appreciate the solution

    Hi guillermospain,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots. 
    OS X: Connecting a Wi-Fi printer to your Wi-Fi network
    http://support.apple.com/kb/ht3500
    OS X Mountain Lion: Set up a printer
    http://support.apple.com/kb/PH11145
    OS X Mountain Lion: Reset the printing system
    http://support.apple.com/kb/PH11143
    Cheers,
    - Judy

  • My touch pad does not work only when using Safari browser. The screen was grey. Help!

    My touch pad does not work only when I use Safari browser online. The screen was grey. No matter what I do, there is no reponse. Only the web address box works. What is this problem? I can use App Store and everything else fine.
    Someone please help.
    Thanks

    I would try:
    - Resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Go to Settings>Safari and delete cache, history and cookies.

Maybe you are looking for