Tx2510us - Fingerprint Reader Not Detected after Service Pack 1 for Windows 7 installed

Have had Windows 7 32-Bit installed and running fine since early last year.. Today Windows Update installed Service Pack 1.
Now, the fingerprint reader (AuthenTec AES1610) is not detected. Digital Persona reported the fingerprint reader isn't connected and the Device Manager shows installed and working properly.. When the computer boots, the logon screen shows not detected..
Have seen several older posts that reference a page with a fix for AuthenTec/Digital Persona, but get a 403 error when trying to access..
Hoping someone still has this info, or possibly there's a new fix to work with Service Pack 1..
Thanks
~~~~ Nothings forgotten. Nothing is ever forgotten. ~~~~

Followed the given advice: installed SP1 again, ran Firefox in safemode, disabled other running programs as mutorrent, still Firefox didnt work. I had internetconnection (after restarting mutorrent this did work, the app telling me what the weather outside is worked) but no Firefox: as previous time I got the start screen, but could not browse the internet.
I also tried to start the Internet Explorer and it also looked as if that application had problems (but that can also be because I did not use it for a while - old version or whatever - and it is not my standard browser).
Have again performed a roll back in order to remove SP1, now Firefox works again.
If somebody has advice it would be very welcome!

Similar Messages

Fingerprint Reader Not Detected

1. Product Name and Number
Compaq CQ45-207TU
2. Operating System installed (if applicable)
Windows 7 64 bit
3. Error message (if any)
FingerPrint Reader Not detected
4. Any changes made to your system before the issue occurred
Reinstalled OS and formatted HDD

There you go, I am facing the same problem, my finger print reader is not recognized, attached below is my screen shot of my device manager where i installed my drivers for this finger print reader.
Spoiler
attached is the second image of the software used by finger print reader in my lap top, showing the error message. "Finger print reader is not recognized"
My model number is: Hp pavilion DV 6907 TX
The model was initially with the Operating system - Vista, my finger print reader all worked fine, then i later upgraded to windows 7, where i was successful in finding all drivers for my lap top. I was successful in finding the drivers for my finger print reader as well, and i installed it, that's the reason it shows in the device manager, but i don't know the reason why it is not getting detected.
Is this something to do with the hardware failure to get detected by the drivers ? or an incorrect driver inside my laptop which is not gelling with the hardware ( the driver is not getting digitally signed). please help.

Fingerprint reader not detected in HPDV6-2165TX

hey guys,
i have got HP pavilion DV6- 2165 TX i upgraded my lappy to WIN 7 - 64 BIT ultimate...so now the thing is that my finger print is not working / it is showing reader not detected. ...can any one help...me thankx in advance...

Have you install Validity Fingerprint Sensor Driver? Here is link to it just incase ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45021.exe
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"

Service Pack for Proliant installing successfully but returning failure in OSD task sequence

Building bare metal servers with SCCM 2012 SP1 CU2 OSD and running into an issue with HPs where they attempt to install the Service Pack for Proliant 2013.02.0. I am using a package with a program. Here is the program command line:
Hpsum.exe /use_latest /allow_non_bundle_components /current_credential /silent
The application installs successfully but there is a distinct delay and then errors thrown that fails the TS. Setting 'continue on error' is a work around but not what I want to have in the production environment. How can I get around this issue?
This is the same exact package and program that ran perfectly fine in SCCM 2007, but we are seeing this as a new issue since the migration to SCCM 2012.
I'd like to solve this issue as well as get rid of the "Waiting for job status notification....InstallSoftware"
Any suggestions?
SMSTS.LOG
Invoking Execution Manager to install software InstallSoftware
12/3/2013 9:59:49 AM 1568 (0x0620)
Installing software for PackageID='WCD002D2' ProgramID='Silent install' AdvertID='WC120008' has started, jobID='{8B4082A9-9477-4D1F-9DEC-6A3F19EC3F6F}'
InstallSoftware 12/3/2013 9:59:50 AM
1568 (0x0620)
Setting TSEnv variable 'SMSTSInstallSoftwareJobID_WCD002D2_WC120008_Silent install'='{8B4082A9-9477-4D1F-9DEC-6A3F19EC3F6F}'
InstallSoftware 12/3/2013 9:59:50 AM
1568 (0x0620)
Waiting for installation job to complete.. InstallSoftware
12/3/2013 9:59:50 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:00:20 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:00:50 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:01:20 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:01:50 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:02:20 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:02:50 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:03:20 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:03:50 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:04:20 AM 1568 (0x0620)
Launching command shell. OSDSetupHook
12/3/2013 10:04:25 AM 2696 (0x0A88)
Windows station: WinSta0 OSDSetupHook
12/3/2013 10:04:25 AM 2696 (0x0A88)
Desk"Apple-tab-span" style="white-space:pre;"> OSDSetupHook
12/3/2013 10:04:25 AM 2696 (0x0A88)
executing command: C:\WINDOWS\system32\cmd.exe /k
OSDSetupHook 12/3/2013 10:04:25 AM
2696 (0x0A88)
executed command: C:\WINDOWS\system32\cmd.exe /k
OSDSetupHook 12/3/2013 10:04:25 AM
2696 (0x0A88)
Waiting for job status notification... InstallSoftware
12/3/2013 10:04:50 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:05:20 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:05:50 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:06:20 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:06:50 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:07:20 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:07:50 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:08:20 AM 1568 (0x0620)
Waiting for job status notification... InstallSoftware
12/3/2013 10:08:50 AM 1568 (0x0620)
CompleteExecution received InstallSoftware
12/3/2013 10:09:00 AM 3320 (0x0CF8)
CompleteExecution processed InstallSoftware
12/3/2013 10:09:00 AM 3320 (0x0CF8)
Received job completion notification from Execution Manager
InstallSoftware 12/3/2013 10:09:00 AM
1568 (0x0620)
Installation completed with exit code 0x80070001
InstallSoftware 12/3/2013 10:09:00 AM
1568 (0x0620)
Installation failed with error (0x80070001)
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Setting TSEnv variable 'SMSTSInstallSoftwareJobID_WCD002D2_WC120008_Silent install'=''
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GetExecRequestMgrInterface successful InstallSoftware
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Releasing job request, jobID='{8B4082A9-9477-4D1F-9DEC-6A3F19EC3F6F}'
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1568 (0x0620)
Releasing of Job Request successful InstallSoftware
12/3/2013 10:09:00 AM 1568 (0x0620)
CompleteJob successful InstallSoftware
12/3/2013 10:09:00 AM 1568 (0x0620)
Entering ReleaseSource() for D:\_SMSTaskSequence\Packages\WCD002D2
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1568 (0x0620)
reference count 1 for the source D:\_SMSTaskSequence\Packages\WCD002D2 before releasing
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1568 (0x0620)
Released the resolved source D:\_SMSTaskSequence\Packages\WCD002D2
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1568 (0x0620)
pInstall->Install(sPackageID, sProgramName), HRESULT=80070001 (e:\nts_sccm_release\sms\client\osdeployment\installsoftware\main.cpp,361)
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1568 (0x0620)
Install Software failed, hr=0x80070001 InstallSoftware
12/3/2013 10:09:00 AM 1568 (0x0620)
Process completed with exit code 2147942401
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3372 (0x0D2C)
TSManager 12/3/2013 10:09:00 AM
3372 (0x0D2C)
Failed to run the action: HP Server Pack for ProLiant 2013.02.
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3372 (0x0D2C)
MP server http://MP_server.company.com. Ports 80,443. CRL=false.
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3372 (0x0D2C)
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12/3/2013 10:09:00 AM 3372 (0x0D2C)
Set authenticator in transport TSManager
12/3/2013 10:09:00 AM 3372 (0x0D2C)
Sending StatusMessage TSManager
12/3/2013 10:09:00 AM 3372 (0x0D2C)
Setting message signatures. TSManager
12/3/2013 10:09:00 AM 3372 (0x0D2C)
Setting the authenticator. TSManager
12/3/2013 10:09:00 AM 3372 (0x0D2C)
CLibSMSMessageWinHttpTransport::Send: URL: MP_server.company.com:80 CCM_POST /ccm_system/request
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3372 (0x0D2C)
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12/3/2013 10:09:00 AM 3372 (0x0D2C)
Set a global environment variable _SMSTSLastActionRetCode=-2147024895
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3372 (0x0D2C)
Set a global environment variable _SMSTSLastActionSucceeded=false
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3372 (0x0D2C)
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3372 (0x0D2C)
The execution of the group (System Management Install) has failed and the execution has been aborted. An action failed.
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TSManager 12/3/2013 10:09:00 AM
3372 (0x0D2C)
Failed to run the last action: HP Server Pack for ProLiant 2013.02. Execution of task sequence failed.
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3372 (0x0D2C)

Hello Guys!
HP ProLiant Support Pack / Service Pack uses different Exit Codes, due to that this software support other operating systems than Windows. Therefore HP has standardized to use other Exit Codes, which Windows Detect as failures.
HPSum Exit Codes:
ExitCode 1 = "Installation Successful"
ExitCode 2 = "Installation Successful, but a reboot is required"
ExitCode 3 = "Installation was canceled, or no components were updated"
EcitCode 9009 = "Installation did not complete. Check the path and make sure that the Installation exists at the specified location"
HP recommends to use following Batch File to workaround this issue for SCCM:
=======================START_BatchFile=============================
:Init
@Echo Off
Cls
:Main
Echo HP Proliant Service Pack Setup
Echo Source : %~dp0
Echo ===============================================================================
Echo Installing the HP Proliant Service Pack Setup
Echo Command: "%~dp0hpsum.exe" /use_latest /target:%COMPUTERNAME% /force /Use_WMI /s
"%~dp0hpsum.exe" /use_latest /target:%COMPUTERNAME% /force /Use_WMI /s
:CheckForErrors
Echo HP Proliant Service Pack Stauts:
If "%errorlevel%"=="0" (
     Echo *******************************************************************************
Echo                            INSTALLATION FAILED!
Echo *******************************************************************************
exit 1
If "%errorlevel%"=="1" (
     Echo Installation Successful!
     exit 0
If "%errorlevel%"=="2" (
     Echo Installation Successful, but a reboot is required.
     exit 3010
If "%errorlevel%"=="3" (
     Echo Installation was canceled, or no components were updated
     exit 0
If "%errorlevel%"=="9009" (
     Echo Installation did not complete. Check the path and make sure that the
Echo Installation exists at the specified location:
Echo Path: %~dp0
Exit 1
:End
Echo An unknown status code was returned from the PSP.
Echo This status code is [%errorlevel%]. This will be treated as a success,
Echo but please check the installation to make sure it completedly properly!
Exit 0
=======================STOP_BatchFile=============================
God Luck!
Best Regards Anders Horgen

Fingerprint Reader Not Detected during startup on Windows 7

Dear Community Users/Tech Guru,
I am hoping somebody could shed light into a weired issue I am facing with this *stupid* Microsoft OS. I purchased a T400 last year and brought a x64 bit Windows 7 three months ago and have it setup for clean installation. I followed the procedure published in lenovo.
I had the security setup of my notebook to use pre-desktop authentication and single sign-on. I had everything setup and running.
However, after a few weeks I began to noticed that upon power up and giving a fingerprint swipe on the bios authentication, it would halt on the windows startup page (where we would normally login). It turns out that the fingerprint device is not detected! Something is not workin properly during the startup of bill gates Microsoft Windows 7! I would try a reboot on the system and it will load properly afterwards.
But I find it stupid that Windows doesn't detect my fingerprint device on startup! This happens when it's a cold boot using a battery (at least 70% of the time it turns out that way). I disabled the single sign-on but retained the desktop authentication (means I have to swipe twice). But this f*ck OS is still not detecting it during cold start.
Anyone... please advice?
Solved!
Go to Solution.

I attempted to reset the policy settings of CSS but then the pop up screen just got stuck:
- I did a reboot and reset the fingerprint data and password (after exporting the
settings),
- uninstalled the fingerprint reader and CSS
- uninstalled the CSS. I had encountered some issues while uninstalling it
Windows is reporting that the installation log file could not be found. I manually
downloaded the driver from the site and used the installer to remove it from my PC
- Reinstalled both CSS and Fingerprint driver
- Import all my security settings (password and fingerprint)
- Tested CSS and used fingerprint as default login method in battery mode
- Enabled Single SignIn method in CSS and BIOS
So far so good, the reinstallation fixed the issue. I did recall that there was a windows update before this mayhem on the fingerprint reader started.

Plz Help, Fingerprint reader not detected

Hello dear member,
I,m a happy owner of HP Probook 4530s. But from past 4 days my Nightmare starts. I Accidently restore my bios to default factory reset. After that HP protect tools could not detect my fingerprint reader. I had tried every thing. i had searched this forum. Try every thing to make it works Properly but the problem still exists. nd one more thing accidently i had formatted the hp recovery partition . Now Please help me i,m so much disturb because of it now

Uninstall current Validity fingerpint sensor driver and HP ProtectTools Security Manager. Resource:
Uninstalling Software in Windows 7Uninstall or change a program in Windows 7 Download and install older version of Validity Fingerprint Driver from here and then HP ProtectTools Security Manager from here.

Fingerprint Reader not working after windows password reset

Hi There
I was using windows login (single admin user) and fingerprint reader to login to my Thinkpad T510. Yesterday night I changed windows password and I didn't update finger print. Unfortunately I am not able to login when I tried to login using windows login today, I forgot the password and when I tried finger print reader it is just throwing error.
Why finger print is not working after windows password reset? What should I do to login?
Help would be appreciated!!

I just called the tech support just now? I just asked the 'why the finger print reader not recognizing the finger print after changing windows password?', and he gave the following answers
1. You should change fingerprint while changing windows password. I don't understand the reason behind it, btw is this true?
2. We can't do anything for this issue.

Fingerprint reader not detected - tx2525nr

I have an HP tx2525nr and recently did a clean install of Windows 7 (x64) and updated all of the drivers. When I try to enroll my fingerprints into the DigitalPersona program, it says the fingerprint scanner is not detected. It used to work when had Vista (x64) on my computer, so it shouldn't be a hardware issue. I have tried installing the driver used for Vista and that did not work either.

Hi,
Check below guide:
DigitalPersona, AuthenTec fingerprint and Windows 7
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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

Bootcamp: Bluetooth not working after Service Pack 1

Hi.
I just updated to Windows 7 Service Pack 1 and now the Bluetooth isn't working. It isn't appearing under the taskbar icons thing like it normally does. I haven't found a solution on Google, and System Restore isn't working either.
Please help! It was fine before the update!

You shoud be in the Microsoft Windows support forums as this is a Windows issue, my only suggestion would be to use Windows System restore to roll back the update. You may get more on the Microsoft Forums.

Sites Intermittently Not Responding After Service Pack 2

Got a strange intermittent issue occurring after we upgraded our SharePoint 2010 farm to Service Pack 2.
The upgrade was successful on all of our servers with no errors and generally performance is a little quicker as should be expected. However we have an intermittent issue where some site collections within the main web application become unresponsive.
We have 2 front end servers sitting behind a network load balancer.
All sites have a dedicated content database.
The issue occurs on either front end server.
An app pool recycle fixes the issue until it occurs again, however we can't go recycling app pools constantly during business hours as we have around 3000 users connecting to our SharePoint portal.
ULS logs and event logs don't show anything abnormal really (however just dialled up the logging to verbose to look into it further).
Any suggestions?

Hi,
By default, the application pool is set to recycle at a specific time automatically in IIS.
So the issue you met may be due to the application pool cannot be recycled automatically or the recycle was crashed.
I recommend to check IIS log for SharePoint web application and
System event logs on the IIS server for the corresponding web application to see the error message.
http://blog.bugrapostaci.com/2012/04/12/how-to-collect-iis-logs-for-a-sharepoint-web-application/
http://blogs.msdn.com/b/benjaminperkins/archive/2013/07/01/troubleshooting-badly-behaving-iis-application-pools.aspx
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Victoria
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Victoria Xia
TechNet Community Support

USB Flash Drive not detected after OS X Mountain Lion installed.

My MacBook Air 11 inch (Mid 2011) suddenly stopped detecting all my USB flash drives a week after upgraded to Mountain Lion.
I have a tiny 16GB USB flash drive (Sandisk Cruzer Fit), for daily work, that has never been unplugged from my MBA.
Everything was fine on Lion, and a week of Mountain Lion, until just when my MBA prompted me that my flash drive "was not ejected properly" after I re-opened the display/lid, or from sleep mode.
I thought I might have accidentally removed the flash drive unknowingly. So I tried re-plugging the flash drive, closed and re-opened the MBA lid, and the same error message "The disk was not ejected properly" occured. I repeated the steps for a few times (thinking my flash drive might be faulty) and at my last attempt, the flash drive was stopped detected. I tried several USB flash drives and external hard drives (of various brands) to both the USB ports of my MBA, only the external hard drives were detected (on both USB ports) and functioning. None of the flash drives was detected on either USB port.
The tested flash drives were plugged to another 13" MacBook (Unibody, Late 2008, OS X Lion) and they all worked fine.
I wonder if anyone faces the same problem, and solution(s) please?
Additional: OS X Mountain Lion re-installed and same problem occurs / No problem with OS X Lion.

I had the same issue after installing Mountain Lion from the App store. The issue is you are missing the IOUSBFamily.kext extension amongst others. The solution is to backup your macbook, then perform a clean install of Mountain Lion.
I had this done at the Apple Store and now everything is restored as well as performance speed being improved.
Note: When restoring your files (a clean install will delete all your files and applications), use the Migration Assistant.
I would recommend going to the Apple Store to do this because they can perform the clean install from a USB which is so much faster than the download form the App store.
Hope this helps.

Crystal Reports (VS-2005). Service Pack for Windows 2008 Server

I had issues with reduced font size on Export and Printing. On a PC with Windows XP SP2 installed, I made registry changes as recommended in this post:
[Font size decreases when exporting to PDF (Crystal Reports)|http://mdn.morovia.com/kb/Font-size-decreases-exporting-PDF-Crystal-Reports-10053.html]
Prior to making registry changes, I also installed Crystal Reports SP1 for VS-2005. After this, everything seems to be working fine.
But I still have this Reduced Font Size issue on my Server with Windows 2008 R2 Enterprise installed.
I installed the same Service Pack and made the registry changes, but the changes don't seem to appear. It is still showing Reduced Fonts on Export and Printing. My server is also running Visual Studio 2005.

I concur with Bhushan;
It may or may not work with windows server 2008 .
One idea;
Use [Process Monitor|http://technet.microsoft.com/en-ca/sysinternals/bb896645.aspx]. Look at the procmon logs and see if the registry key is being looked at \ accessed by the report engine.
Other than that, upgrade to a version of CR that supports the OS is your only option.
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

HP Probook 4540s Fingerprint reader not detecting fingerprints in windows 8.1

I install the drivers form Valitdy that enables WBF so I can use the sensor in windows 8.1 from here
http://www.validityinc.com/software/hp/wbf.php
It detects the fingerprint sensor and alows me to start registering my fingerprints but when i move my finger over it nothing happens.

Hello bbroecker37
Thanks for posting on the HP Forums!
I understand you are experiencing an issue with your notebook. However, since this is a commercial notebook, you should post your issue on the notebook board of the HP Enterprise Forums for a better answer.
Have a wonderful day!
Mario
I worked on behalf of HP.

Surface 2 Keyboard is not detected after waking up for sleep

I'm running Windows 8.1 on the Surface 2(RT). I forget the keyboard name, but it is the purple one with the back lit keys.
When I wake the surface upon from sleep it is very rarely that the keyboard will work. Most times I need to detach it a few times to get it to detect or sometimes even reboot. All updates are installed I think.. and this had worked initially..
I've had the device for about 2 months now.

Hi illafam,
Please refer to the following link to get support
http://www.microsoft.com/surface/en-us/support/?lc=1033
This forum is a developer related forum.
Regards,
Barry Wang
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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Fingerprint reader not working and cant drag icons after windows 10 update

fingerprint reader not working and cant drag icons after windows 10 update

Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I read your post about the Windows 10 update, and wanted to assist you! To start, can you please provide me with the Product Number of your notebook? Here is a link you can use that will help you find your Model and Product Number: How Do I Find My Model Number or Product Number? In the meantime, I recommend using the Go back to an earlier build option, in your System Settings:
HP Notebook PCs - Upgrading to Windows 10
Once you are back to your original Operating System, check to see if you are experiencing the same issue. If not, then you may consider holding off on the Windows 10 update for a few weeks, until drivers can be updated. Please let me know if this information was helpful by clicking the thumbs up below.
Have a great day!

Tx2510us - Fingerprint Reader Not Detected after Service Pack 1 for Windows 7 installed

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