Tying Credit Memo to RTS RMA

Hello,
I'm trying to figure out a way to tie a specific product returned to a vendor on an RMA to the credit memo that may or may not come back in to Accounts Payable. Our business uses a distribution center model, and does not track units to customers by PO, so there is no field that will tie an RMA to a credit. How can this be done?
Thanks

This group is titled "Database - General"
Your question has absolutely nothing to do with the database.
There are groups specifically identified as supporting Apps.
You are more likely to be successful if you repost this in the appropriate group.

Similar Messages

  • Can Credit Memo Generated by RMA be sent to Customer through Mail

    Dear All,
    Hope you all are doing well !!!
    There is a Requirement from my client. My Client wants that after Credit Memo Generates from RMA, It should automatically emailed to Customer.
    I would appreciate if someone please tell me whether is it possible and if it is possible how to achieve this.
    Please guide me .
    Thank you in Advance.
    Thanks & Regards,
    Ranjan

    I am talking about the XML template that creates the Credit memo when you run the concurrent program to print them. You can access the XML template from XML Publisher Administrator responsibility. You can search with "Email Bursting" in metalink/my support and you will get lot of documents on this.. Currently I don't have any specific document on this.

  • Populate customer reference field for credit memo from RMA order

    There is requirement to populate customer reference field  for credit memo generated for RMA order..
    In RMA order which filed i need to populate which will come as customer reference in credit memo.
    Please help me  to populate customer reference field from RMA orderes

    Hi Javier,
    Please check following site:
    http://help.sap.com/saphelp_crm60/helpdata/en/2e/b0da18dbe84ed9bdff9a5d6d91f531/frameset.htm
    Cheers,
    Gun.

  • Is it possible to create a deposit for RMA Order instead of Credit Memo?

    Hi,
    We are on R12.1.1 and at customer location, they have developed some customization which is bringing S.O. on HOLD Status if customer has not paid the amount in advance? (Prepayment scenario)
    Now, what they want is : If there is an RMA Order from the customer, then instead of creating credit memo and send back the money to customer, they want to use this amount in the next order from that customer so that S.O. will not go on a HOLD status.
    I was exploring Deposit functionality which we can use it as S.O. line level but just wondering, if is it possible to create Deposit as and when RMA order is created in stead of Credit memo?
    Also, while using Prepayment functionality in R12.1, I am getting some error related to "Please enter receipt number" when I press Process Payment button.
    Any help will be highly appreciated.

    Copy Name is one of the editable fields in metadata panel on right side of Library module.

  • Credit memo not generated for RMA Receipt

    Hi,
    i created RMA receipt but for this credit memo not generated in AR, Manually i have run the Workflow Background Process  & Receiving transaction processor concurrent also. even though CM not generated(In AR Interface lines table also data is not available)..or else is there any possibility for cancel or return the RMA Receipt quantity?
    regards
    Balaji
    Edited by: user9122706 on May 15, 2012 9:22 PM
    Edited by: user9122706 on May 15, 2012 9:51 PM

    Dear Balaji,
    Credit memo not generated for RMA Receipt,Can u put manual credit in AR
    Regards,
    Shineee..

  • Applying A/P Credit memo

    2007A PL49
    Have a GRPO in system.  Have not created an A/P invoice yet for the material.  Also have a vendor credit that has not been created in SAP either.
    How, if I can, apply the credit memo to the A/P invoice?  Do i create a service A/P invoice so as to not disturb inventory (but leaves GRPO open)?  Or create item A/P invoice (as normal)  and create service A/P credit memo? 
    Thanks,
    Rich

    discovered a solution to my own question and i will share regardless, with the SDN community:
    1.     Create the A/P invoice as normal (item a/p invoice tied to GRPO)
    2.     Create the A/P credit memo as a service memo (service memos do not disturb inventory qtys.)
    3.     Reconcile the A/P invoice under business partners > int. recon
    a.     Enter the vendor code, choose manual
    b.     Checkmark the Credit memo and the invoice to be paid
    c.     Enter the amount of the invoice in the u201Camount to reconcileu201D field for credit memo (if CM has more cash than invoice, vice versa)
    4.     Click Reconcile

  • Material Cost is not coming in Credit Memo

    Dear SAP gurus,
    My Client is from Brazil & they created a cycle of Sales Order (Export Order) to Billing (with Nota Fiscal)
    & with Reference to Invoice, they created the Return Order, Return Delivery (PGR) & finally generated Credit Memo.
    The Problem is Material Cost (VPRS) is getting captured in Billing, but in case of Credit memo,
    Material cost is not getting posted in G/L accounts.
    What we analyzed till now:
    * Pricing Procedure & found that there is no requirement/routine maintained for Cond Type VPRS.
    * Copy Control related Settings (from Delivery to Billing).
    * Item Category Related settings.
    but we could not find anything specific.
    For more clarity, I am providing the below details of Accouting Entries:
    G/L account details after Billing:
      1 99999S2L10 Industrias John Deer USD     122.102,07
      2 50 1100200000 Venda Prod.Int-OUsC  USD      38.131,66-
      3 50 3651100000 Custo Frete Unid Dee USD       2.397,41-
      4 50 3652100000 CustoManusFaturDeere USD         171,59-
      5 50 6450000000 Inv. Prod.Acabado-Tr USD      35.534,11-
      6 40 3400200000 CPV-Prod-Int-OUsC    USD      35.534,11
    G/L account details after Credit memo:
    1 11 99999S2L10 Industrias John Deer USD     122.189,84-
    2 40 1100200000 Venda Prod.Int-OUsC  USD      38.159,09
    3 40 3651100000 Custo Frete Unid Dee USD       2.399,12
    4 40 3652100000 CustoManusFaturDeere USD         171,71
    5 40 6450000000 Inv. Prod.Acabado-Tr USD           0,02
    6 50 3400200000 CPV-Prod-Int-OUsC    USD           0,02-
    Please pay attention to 5th & 6th Lines.
    Can anyone suggest where things have gone wrong. Do let me know if you need any other information.
    Thank you in anticipation,
    MAYANK

    Hello Mayank,
    If your VPRS is being captured in your billing document, but IS NOT being posted to a G/L account, then your problem is on account determination.
    I suggest the following:
    Step 1. Go to your billing document overview.
    Step 2. Go to Environment>Account Determination Analysis>Revenue Accounts.
    Step 3. Go to the VPRS condition of your material and based on the access sequence, check the problem.  For example: "No G/L found in Account Determination Type KOFI" (if your account determination condition type is KOFI in your case)
    Step 4. In Step 3, you will see the values for each field based on the fields in your access.  Then go to VKOA and compare if you have a valid entry there corresponding to the revenue account determination analysis.  Otherwise, if there is no matching entry then I suspect this is why your G/L is not being determined for your VPRS.
    Step 5.  If the VKOA entry is missing and it is REALLY NEEDED, then add the VKOA entry tied to the G/L account.  Otherwise, review your master data and your VKOA.
    Let me know if this solves your problem.
    Hope this helps,
    Eva

  • Credit Memo through Open Interface in AP

    Hi,
    I need to create a credit memo through 'Payables Open Interface Import' program. It also needs to populate 'Credited Invoice' number with the standard invoice number (which is again created through the Open Interface).
    Issues:
    1) Which filed in AP_INVOICES_INTERFACE should be populated to hold the 'Credited Invoice' number ?
    2) Both standard invoice and credit memo invoice are created through single lauch of 'Payables Open Iterface' program. So, referred standard invoice will be in 'Never valdiated' status by the time credit memo is created. But 'Credited Invoice' takes only validated standard invoice numbers. So, do not know how it works out.
    Any inputs on this would be highly helpful !
    Thanks in Advance!
    regards,
    Mukthi.

    Hi,
    You'll find the relationship using:
    select cm.trx_number, trx.trx_number
    from ra_customer_trx_all cm,
    ra_customer_trx_all trx
    where cm.previous_customer_trx_id = trx.customer_trx_id
    When you create an on-account credit memo (both open receivable or not), apps stores the credited transaction id in the column previous_customer_trx_id of the created credit memo.
    You create on-account credit memos by creating referenced RMAs or in transactions form, by going to Actions->Credit.
    Hope it helps,
    Ketter Ohnes

  • Re: Creating credit memo with reference to Sales Order in ICWC

    Hello gurus
    I am new to CRM and we hv ECC 6.0 & CRM 6.0 in our environment.
    We have a process where a Credit Memo Request is created with reference to a Sales Order.
    Now till this point we had launched VA01 in the ICWC and were creating the CMR with reference to the Standard Order.
    Henceforth we want to move this to the CRM ICWC.
    In ICWC we create Standard Sales order using Work Center IC_BT_SLO tied to the Navigation profile.
    I am looking for some way of copying this order to a Credit Memo Request in the ICWC.
    I tried adding the Complaints button on the navigation profile ... however it creates a new CMR ... not sure how to enable copying it from the Original Sales order in ICWC
    Any thoughts ?
    Thanks
    Vinit

    closed
    Edited by: vinit parkar on Sep 1, 2011 4:25 PM

  • GL Account for Credit Memo Lines

    Hi,
    Credit memo is being created against RMA. The RMA has 2 lines - one for finished goods and the other for freight charges. Freight charges are being entered by using Freight and Special charge List price modifier set up(Freight/Special Charge - modifier type) and entering the charges manually at the sales order headers.
    When credit memo is being generated the GL account(class - revenue) that is hit for the freight charges is getting defaulted from the "Freight Account" that is set up at the AR Invoice Transaction Type form. The GL account for the finished goods is getting defaulted from the revenue account defined at AR Invoice Transaction Type form.
    Is it possible, to make a set up so that the GL account for freight charges gets defaulted from the revenue account defined at AR Invoice Transaction Type form. We do not want to change the Freight account combinations in AR Trx Type.
    Regards,
    Saurov

    One is value based condition type and another one is percentage based condition type and this being the case, I am not sure, whether you could succeed in this.
    For information, there is a provision such that in billing document if you have 5 line items and in FI, if you want to consolidate into one line item, the same can be achieved as follows:-
    Go to IMG -- Financial Accounting --> Financial Accounting Global Settings --> General Ledger Accounting --> Business Transactions --> Integration --> Sales and Distribution --> Perform Document Summarization for Sales and Distribution.
    There make the settings according to your requirement but again, I am not sure, whether your requirement can be met.
    thanks
    G. Lakshmipathi

  • Credit Memo Import from OM for the closed Invoice in AR ( R12 Instance)

    Hi
    We need a solution for the below :
    1. Create a Sales order and ship to customer
    2. Import Invoice in AR
    3. Apply the Receipt against the Invoice
    4. Create a RMA in OM
    5. Receive the material in Inventory from Customer
    6. Run the Autoinvoice Master Program in AR
    7.Program goes in the error.
    8.Un apply the receipt manually
    9.Re run the auto invoice Master program
    10.Credit memo created in AR.
    One the step-6 is completed then we expect the functionality is as below:
    1. Receipts are unapplied from Invoice automatically
    2. Credit Memo is imported in the AR
    3. Credit Memo is applied to the Invoice automatically
    So we need to know is there any specific configuration are required with respect to the above functionality.
    Thanks
    Jogendra

    Jogendra
    I don't think this is available as out of the box functionality.
    You may have use order line workflow to see if the invoice of this order is already paid (I am sure you are referencing the order in RMA, so you can find the invoice).Before line is closed, you need to unapply the the receipt so that the credit memo that is about to be created, can be applied to the invoice.
    Thanks
    Nagamohan

  • Solution for viewing AR credit memo relevant to AP invoice

    In R12, we no longer have the functionality of applying miscellaneous receipts to credit memos. Using this functionality in 11i, we were able to make payments through AR.
    In 11i, we were using API (AR_CM_APPLICATION_PUB.activity_application) for creating and applying Misc Receipts to Credit Memos. In this process, it would first create miscellaneous receipt using API (AR_Receipt_API_PUB.Create_Misc) and then apply it to corresponding credit memo. Then standard remittance process in AR would pick up the receipts and generate a remittance file which would be transmitted to the bank as a payment instruction. Hence, we were not using AP for payments.
    However in R12, the above mentioned standard functionality has changed. Now the same API (AR_CM_APPLICATION_PUB.activity_application) creates a receivable activity (“Refund”) in AR and creates an AP Invoice in AP instead of Miscellaneous receipt in AR. This AP invoice can then be paid using Oracle Payments. However, this is making our solution more complex in R12 compared to 11i.
    Technical Details from R12
    1. In R12 API - AR_CM_APPLICATION_PUB.activity_application is calling API “ar_refunds_pvt.create_refund” instead of “AR_RECEIPT_API_PUB.create_misc”, which creates the AP Invoice.
    2. Form - ARXTWMAI is calling one pll in one of the form trigger and in turn the procedure (ar_refunds_pvt.create_refund) is called, which creates AP Invoice.
    Un-answered questions:
    1. Is there anyway to view the refund in AR independently (Other than going to Credit Memo and see the activities)?
    2. How aging and customer exposure in AR are impacted, if payment is not made for the refund AP invoice?
    3. Is it possible to drill down to the original credit memos from AP Invoices?
    4. Invoice fields like pay group, payment terms are defaulted from the Payables system setups. Is it possible to pass those in the API or can we use different values for these parameters other than payable system setup?

    Hi Anil,
    Thanks for the response. When an invoice has the exact same distribution accounting as a credit memo then your scenario is valid. I think that scenario occurs when you create an RMA for a particular sales order for example. The RMA would then reverse the exact accounting of the original sales invoice.
    However a manual credit memo in AR can be applied to any valid invoice for that customer (from any point in time). At a point in time the auto accounting rules may have been different causing the generated account string to be different for the same customer. We regularly have cases where a credit memo for a customer applied to an older invoice for that same customer has different distribution accounts. The credit memo application journal actually adjusts this so that the accounting in GL will be correct.
    ie
    Invoice from 01-Jan-2008
    DR Receivables Account 130000 -> $1000
    CR Revenue Account 400000 -> $1000
    Now if you create a manual credit for the item in full today, the entry of the Credit memo might look like this
    DR Revenue Account 400000 -> $1000
    CR Receivables Account 120000 -> $1000
    Credit memo application to apply the credit memo to the original invoice:
    CR account 130000 $1000
    DR account 120000 $1000
    Now this functionality was standard functionality in 11i because I guess the designers realised if there was no "correction" journal then your GL would be imbalanced at an account level.
    Rgds
    Shankar

  • Help - problems with Credit Memo's

    Hi
    Can anyone help. We're running Financials 10.7 and have a problem. We've tried to create a credit memo to cancel an invoice. The credit memo and invoice tie up and are linked all through the line until the 'Invoice Installments' screen where there appears to be no link. This give s the impression that the Invoice is still outstanding.
    Can anyone help with a work-around.
    Many thanks
    Martin.

    Hi there,
    Yes. If both the credit memo & the invoice use the same pricing procedure, then they can be copied from the invoice.
    But there is no direct copy from the invoice to the credit memo.
    Credit memo is a billing doc type which is raised either against a returns order or against an invoice correction request.
    So if you wish to copy the pricing, then you will need to maintain copy controls from invoice to returns order / invoice correction req 1st, then from returns / invoice correction request to credit memo.
    So checkif your company is using the same pricing for invoice & returns. Then maintain F2 to RE order in VTAF 1st, then from RE order to CR in VTFA.
    In that case at item level pricing, you will have to choose the option G or D. Option B cary new pricing is used when the docs have different pricing procedure.
    Regards,
    Sivanand

  • Help - problem with credit memo's

    Hi
    Can anyone help. We're running Financials 10.7 and have a problem. We've tried to create a credit memo to cancel an invoice. The credit memo and invoice tie up and are linked all through the line until the 'Invoice Installments' screen where there appears to be no link. This give s the impression that the Invoice is still outstanding.
    Can anyone help with a work-around.
    Many thanks
    Martin.
    null

    Dear,
    please kindly open a message into Your market place for for such a problem. You need a fix.
    Thanks.
    Mauri

  • Garnishment Refund - Credit Memo

    Hello experts,
    I have the following scenario  of Garnishment refund -
    An employee was garnished $54.75 which generated check number . Vendor returned the check as the Garishment was satisfied.A/P has voided this check and a refund has been created in SAP to issue refund to the employee on the Garnishment amount.
    Now I have to create a credit memo for the refund amount  and that record needs to be tied to the voided check by A/P to prevent the check from re-spooling.
    Could anyone please let me know the steps of how to create a credit memo and tie it to the voided check in A/P?
    Regards,
    Malathi V

    Thanks for your response . Your inputs helped me analyse the problem.
    The employee was paid the refund through the Garnishment adjustment and it is showing as refund in the Garnishment history . But we do not do third party evaluation and posting on the refunds .
    Hence the invoice on the AP side for the check returned by the vendor has to be offset manually .
    First the returned check is voided which creates open line item in AP for the vendor .
    Second the credit memo is created to offset the open AP line item .
    Credit memo is created through tcode FB01 . Reverse posting entry is generated by linking it to the original accounting document .
    My issue is resolved .
    Regards,
    Malathi V.

Maybe you are looking for

  • What is the keyboard shortcut to make the ⌘ symbol in Lion?

    I can't find the little ⌘ on either the keyboard or character viewers. Nutso! Where is it hiding? Wasn't there a "technical symbols" listing in the character viewer in earlier OS X versions? I don't have that in Lion.

  • Available bandwindth and 'max-reserved bandwidth'

    Is the max-reserved bandwidth only important when working with Qos classes and the bandwidth statement? Is the default 75% available bandwidth only used then? In other words if I have a 100MB link with a service policy applied for Voice, Call-Control

  • XCBL-ordermanagement

    Hi, I have an scenario to      R/3 --> PI mapping --> xCBL (PO document) vendor/partners xCBL  Purchase Order document and map it to an ORDERS05 IDOC. Has anybody been able to import the xCBL schema ordermanagement.xsd into XI? I can import the schem

  • Boolean control for integer value

    I am writing wrapper VIs for a DLL, and demo programs to, well, demonstrate their use I have several functions which take the same structure as an input.  This structure has several integer fields (U16, if you must know) which are logically booleans

  • My System do not boot

    Hi to the people on the forum, I have a Lenovo 3000 J110 series, my system is too slow having a core 2 duo processor, I try to find something on the bios to try to make more faster, I find cpu max id was disable, I enable it, but after of thease my s