Type 10 error when starting adobe illustrator

Hi all,
Recently when I started adobe illustrator ver 10, i receive a time bomb and it gives me an error type10. I tried increasing the memory and also did a PRAM but the problem still persist.
Have anyone encounter this before, would appreciate if someone could help. By the way, when i started the photoshop apps. there is no problem. i am not sure if this is a illustartor error or should i look for updates, as it was working before this.
Thanks for all the help.
Lawrence

I also have had a difficult time with Adobe Illustrator CC 2014 crashing upon launch.  The support staff was great even though we had to work through several sessions.  Below is the email explaining our final session.
This email is in regards with the issue you had been facing with Illustrator CC 2014.
While going through the installer logs, we found that there was an issue with the installation & the program installer had been denied access to several critical files & folders during installation.
This was the main reason for Illustrator crash as several critical components had not been installed properly.
We tried installing the program in a new user account & that worked.
Though the program has been installed properly now & is working in your old account, I will still strongly recommend you to get your computer user account repaired with a Windows 7 operating system diskette.
This is required so that you do not run into more trouble later while working with the Adobe Applications or even while installing other programs.
Avanish Divya was the final support person that successfully resolved my problems.

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