UCCX 8.5: CSQ Name Displayed in CAD Integrated Broswer?

Cisco Forum:
Can UCCX 8.5 for the Cisco Agent Desktop (CAD) provide the CSQ Name in the Integrated Broswer portion of the CAD?  That is, the CAD can be used to pop a web link to agents on incoming calls.  While the CAD can show the CSQ Name by default, it does so in a reasonable small font amid other data.  Can some call script variable be set for the CSQ Name which would then be used to dynamically pop a unique web link on CAD Integrated Browser which would then display whatever is configured as a web link to display?
As an alternative, can agents using the CAD also have a IP Phone display of the CSQ Name.
Thank you for your comments and suggestions.
Dan

Before you can pass the CSQ name to the integrated browser you must first have the script pass the CSQ name to the CAD. It needs to show in the top left panel where the ANI is currently displayed.
See this link for an example of how to create a layout and the script changes to pass a value to CAD.
https://supportforums.cisco.com/message/3478154#3478154
You can then build a dynamic URL in the desktop administrator with the CSQ name.
Please rate helpful posts.
Graham

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