UCCX 8.51 demo license install issue

I have UCCX 8.51 installed on vmware workstation 7.1, and first try to install demo license and interrupted, and after that never success to logon the GUI, so no chance to install the demo license again. Any clue to solve this issue?
Thanks,

Hi,
License will come into picture when you are performing the UCCX initial app admin setup.
I hope you have installed the UCCX OVA template before installing the UCCX on the supported UCS server. Please cross verify the same from the below link,
http://docwiki.cisco.com/wiki/Virtualization_for_Unified_CCX
Also check if the ip address of the UCCX is reachable, just to confirm no network issues.
Thanks,
Anand

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UCCX 9.x - Problem to upload DEMO License on vmware install

Hi Guys,
I am trying installing the UCCX 9.X in VMWare machine and am searching the following problem:
Enter a license or zip file name
License File*
Validating uploaded license file...
Warning: No valid license feature lines found in the uploaded license(s).
Validation completed.
The license cannot be added because, either the license config repository cannot be accessed or the license is invalid. Please specify a valid product license to continue.
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Wilson

Hi Anthony,
Thanks a lot for your contact. Maybe I not explanated the correct problem or I didn´t understand that You said. I used the procedure that You wrote and not worked.
https://supportforums.cisco.com/discussion/11896096/demo-license-uccx-90
I didn´t have problem to install the UCCX. This message is occurring when to do upload license.
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Wilson

Cisco UCCX 9.0.2.10000-71 - Demo License Issues

Hello Cisco Support,
I have installed Cisco Unified Contact Express 9.0.2.10000-71 on a Cisco UCS C220 M3 Server and have used the demo license that comes with the ISO Image on the server. After install, I have used the Premium Demo License. I have integrated UCCX 9.0 with CUCM 8.6(2) SU2.
I can say that everything worked fine until I wanted to test the Cisco Agent Desktop (CAD), Cisco Supervisor Desktop (CSD) and Cisco Agent IP Phone Service.
I am pretty much sure that the configuration on either the CUCM, UCCX is set up correctly but I might miss something.
When I tried to fire up the CAD or CSD, I am getting the following error message: "A licensing error has occurred. Please try again in five minutes. If the problem persists, please see your log files or System Administrator for details". then followed by License Server is down.
I have also setup Agent IP Phone Service on the CUCM and each time I select the Service on the IP Phone, an error stating that could not connect to the IP Phone Agent Service.
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admin:show uccx version
Active UCCX Version: 9.0.2.10000-71
Inactive UCCX Version: NA
admin:show uccx license
Configured Licenses:
Package: Cisco Unified CCX Premium
IVR Port(s): 50
Cisco Unified CCX Premium Seat(s): 25
High Availability : Enabled
Cisco Unified CCX Preview Outbound Dialer: Enabled
Cisco Unified CCX Quality Manager Seat(s): 25
Cisco Unified CCX Advanced Quality Manager Seat(s): 25
Cisco Unified CCX Workforce Manager Seat(s): 25
Cisco Unified CCX Compliance Recording Seat(s): 50
Cisco Unified CCX Maximum Agents: 400
Cisco Unified CCX Licensed Outbound IVR Port(s): 25
For dynamic content like the Inbound ports in use and Outbound ports available and in use please check using the Cisco Unified CCX Administration.
Command successful.
Could you please help me out figure out what could be the cause of me failing to log onto the CAD/CSD and also IP Phone Agent Service?
Warm regards,
JK.

Hello Aman,
Thanks for the link.
How do I go about turning off the the SYN Flood Detection Mode state in Option 2 on the UCCX Server.
Option 2: Turn off SYN Flood detection mode. Risk: Leaves the server open to SYN Flood.
I have checked and my Windows XP SP3 computer where Cisco Agent Desktop is installed has Windows Firewall set to off at the moment.
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Uccx demo license disappears after reboot

hi. im trying to install uccx 8.5 in vmware for lab purposes. when i install the demo license included in the DVD, it works out fine. however when i reload the VM and try to log back to uccx, it says that there is no license installed. when i try to reupload the demo license, it generates an error. can anyone help me with this?
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What is the exact UCCX version?
If possible, share snapshot of error message.
regds,
aman

Demo license for UCCX

Hey avery body
I want to get a demo license for uccx, How I can do ??
Best Regards

Demo licenses are included in the DVD or ISO of UCCX. You can find them in the \DemoLicense\ folder. There are four demo licenses. STD, ENH, PRE, and IPIVR.
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http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/installation/guide/UCCX_BK_U096815B_00_uccx-install-and-upgrade/UCCX_BK_U096815B_00_uccx-install-and-upgrade_appendix_0111.html#UCCX_RF_D8D637D0_00

Having trouble installing ProIX on new Windows 8 machine after XP crash. Get almost ll of the way through and get an error box ... contact system support. Only way out is to abort and then it un-installs. Wondering if a licensing max issue since we did

having trouble installing ProIX on new Windows 8 machine after XP crash. Get almost ll of the way through and get an error box ... contact system support. Only way out is to abort and then it un-installs. Wondering if a licensing max issue since we didn't get an opportunity to uninstall off of crashed machine?

Hey robr72339266,
With a single user license, you can install Acrobat on maximum two computers, say, your laptop at work and desktop at office.
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DEMO LICENSE IN UCCX 10.0

Hi,
I tried to use Demo License for UCCX 10.0 which is in installtion Disk but I got the following error:
"The license cannot be added because, either the license config repository cannot be accessed or the license is invalid. Please specify a valid product license to continue."
It's extrange the license names in installation disk are (don't ask me why):
ccx90_enh_demo.lic
ccx90_ivr_demo.lic
ccx90_pre_demo.lic
ccx90_std_demo.lic
I' m running UCCX 10.0.0.95. I already tried to upload Enh and Pre license file. I already removed the license, restarted the server and tried the wizard process again but it didn;t work. I read this post too: https://supportforums.cisco.com/discussion/11896096/demo-license-uccx-90
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Regards

Can you get your hands on 10.0.1.10000.24 or later (SU1 is out now I believe as of 2 or 3 weeks ago)..because pre_demo is supposed to be in the same directory.

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After installation of ANM 2.0 and got a demo license I don't know how to install it. The path /opt/CSCOcbt/httpServer/webapps/ROOT/WEB-INF/classes/lic does not exist, and the install program /opt/CSCOanm/bin/anm-license gives error: Error: MAC address of license does not match MAC address of eth0.
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Thanks Alf

Hi,
Did you enter the correct MAC address of ETH0 when requesting the demo license?
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response> eth0 Link encapEthernet HWaddr 00C09F6063D0
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http://www.cisco.com/en/US/docs/net_mgmt/application_networking_manager/2.0/installation/guide/IG_config.html#wp1084390
There is a link to the Cisco TAC in case you want to request a new license due to problems.
Here is the procedure how to install ANM.
http://www.cisco.com/en/US/docs/net_mgmt/application_networking_manager/2.0/installation/guide/IG_install.html#wp1069131
HTH,
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UCCX 10.6.1 - Expired, Auto-generated Demo license crashing MCVD-LIB_LICENSE startup process?

Anybody else experiencing this?
I upgraded from version 9.0.x to 10.6.1 at the end of December. It generated a Demo License (that wasn't needed) during the upgrade, which expired on Feb 27th.
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6953: Mar 09 10:55:03.978 EDT %MCVD-LIB_LICENSE-7-UNK:General Runtime Error in using m_FlexlmParser details are : Exception=java.lang.NullPointerException
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Good thing this wasn't my primary engine.

Yes,
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It ended up being caused by two demo licenses that expired on the same day, it seems.
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Thanks...

Demo License UCCX 8.5(1)

Is there a demo license on the disc? Can someone upload it possibly?
Chad

Got a question.
I'm using a HP MCS 7845 server with CME 7.1 in demo license mode. Also I have 5 7960 phones. So, can I use all the features such as SRST to practice for the voice exams with the demo license ?
Any help is always appreciated.
Sent from Cisco Technical Support iPhone App

CUCM 7 - Activate Demo Licenses

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I got a CUCM Demo version from my compnay for trial before implementing CUCM 7 company wide.
As I installed the application I had no problems, however, when I try now to access the GUI / Devices / Phones and add a phone I get this error msg :
Add failed: [4935] allocated licenses consumed by used and pending. Please u[pload additional licenses and try again
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Not sure if that is in regards to this, but if I try to start Cisco Call Manager the below error appears (Picture)
As you can see from the Picture I have 150 licenses, but what am I doing wrong?
Thanks,
Chris

Hello,
As per the previous recommendation you should be able to restart 'License Manager' service under Network Services in Servicability. That should help clear the issue. If that does not help, you could open a case with Licensing and they can generate 'temporary licenses' which expire after a certain time period.
Hope this helps!
Vajrender

In-house test and demo license

Some integration tests such as CA-DMI, BC-XOM, BC-SNC,etc. can not be performed via remote-access DPA systems. To overcome this problem, vendors can install SAP software on thier own sites, by purchasing a Test&Demo license.
Here is the information for Test&Demo license:
IDES Test & Demo License
It has never been easier to discover and demonstrate the world of mySAP Business Suite e-business solutions than with the Internet Demonstration and Evaluation System (IDES) with its preconfigured installation of mySAP Business Suite components, populated with the data and business processes of a fictional enterprise. This model corporation consists of several companies located around the globe with clearly defined and independent business tasks.
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Requirements: PC with moderate power and server operating system together with trained administrator to install and run SAP system.
How to obtain: In EMEAyou can order the Test & Demo License from the Software Partner Program (mailto:[email protected]). In the Americas, please contact SAP America at mailto:[email protected]

Hello Veeren,
Hope this helps:
Q. How to obtain access ?
Just contact the ICC guys <a href="http://www.sdn.sap.comhttp://www.sdn.sap.comhttp://www.sdn.sap.com/irj/sdn/sdnservices/icc">http://www.sdn.sap.comhttp://www.sdn.sap.comhttp://www.sdn.sap.com/irj/sdn/sdnservices/icc</a> and they will help you out with this. We had a lovely experience with the consultants for our XI Content Certification.
Q. How long does this process take ?
In our case, it was less than a week.
Q. What's the cost ?
We were fortunate to do it during the promotional period and did not have to pay anything. The ICC consultant would help you with the details.
Q. How well does the system work ?
The system was quite fast and the access is via ITS / SAP GUI for HTML.
Q. Do you get access to only the built-in data or you can create your own ?
Besides the XI Server, it was an IDES system in our case and we were also able to create data.
All the best for your certification.
Regards,
Parag.

UCCX 8.51 demo license install issue

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