UIView.dll Terminating! error in Designer when creating a BW connection

Impossible to create a new BW connection in Designer without having designer crashing.
In the designer logs the following error is showing !!!!!!UIView.dll Terminating!
Creating a new connection based on any other data provider type does work only when this is based on Bex query then does the error occured.
Customer is using Serveur :
Server is AIX
BOXI 3.1 - sp3
Integration kit sp3
Transport have been imported in SAP
BW version 7.01
Initially they were on Designer BOXI 3.1 FP 1.4 (where it worked) and have upgraded using
ENTRPRSECLNTTLS01_4-10007443.exe
ENTERPRISECLNT03_0-10007619.EXE
They have desinstalled and reinstalled designer and integration kit.
Installed on a brand new machine and the error is still there.
Same error in standalone mode
Tried to test from my machine in standalone mode and cannot reproduced the error.
Customer has tried as well creating connection using ''Use Single Sign On when refreshing reports at view time'' crashes designer, it does not matter what user they use at all it is the same all time.
Same on different client machine too.
Any idea ? Anyone has encounterred the same problem
MDA logs are showing
'Failed to locate the LogFormat settings in the registry. In this case, the LogFormat will use the default format.'
Thanks
Steph

HI Stephanie:
    Hopping you solve that customer's issue, I would like to ask you if you found the source of the error.
     Even I am trying something different than yours, I am having the same issue as your customer.
     One MDA.LOG file is created with the same message multiple times in multiple lines. The file has not other message and the message is :
'Failed to locate the LogFormat settings in the registry. In this case, the LogFormat will use the default format.'
We got a BoXi 3.1 server on Windows 2003 using a CMS database in a windows MS-SQL 2005 server SP4.
Installing BOXi 3.1SP3 the connection server did not start and the MDA.LOG wsa created. Uninstalling SP3 from it, the Connection server start, but the MDA.log is being created again.
Could you let me know if you solved and what this MDA.log means? Thanks
Reinaldo

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