UK USB power adaptor not Charging

I bought an iPhone 3G last week from the O2 shop - I have tried the UK 3 pin plug in charger with the phone - but it does not charge, cable supplied works when plugs into USB on my Macs.
I have tried the adaptor with my 5Gen ipod, still no charge.
Is there a return policy? - who should I chase for the replacement, O2 or apple store.

Applecare suggested the best option is to take the adaptor into an apple store for a no hassle exchange accessory...
She said if I wanted to exchange it at 02 it would have to be a replacement boxed product Handset and all, which involves backing up all my data etc...
Trip to local store is not a problem!

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    With this sort of thing you have a choice. You can take your chances with the cheap option, or possibly pay more than is necessary, but have what is pretty much a sure thing.
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