Un-responsive - Unable to access - SLOW - Wision M PROBL
So I haven't had my Vision M for very long, and I can say that I've loved it up until recently.
For whatever reason, one night as I was going to listen to it, I go to turn it on, and it sits... and sits... and sits with the Vision M welcome screen. Ever since then, start up takes roughly 0 minutes to get going. I DON'T KNOW WHY! My dad thinks the Hard-dri've is failing, and that seems valid, From sound and feeling of it It sounds like that could be the problem.
My second problem is now it wont connect to my computer! It says Docked on the screen, but I cant access is to add or remove anything on it, WTF!@!!
Customer Support has not responded to any e-mails, and its been a week!!!
This is getting really old, the guys at Creative need to get things together and work out all these bugs on the M series.
Have you tried the Clean Up and Reboot options?
Follow the steps below:
http://forums.creative.com/creativel....id=5530#M5530
Did you get an auto response to your e-mail? Once a request arri'ves a response goes out automatically, if you didn't get that, check your spam filter first as the reply may be there.
Similar Messages
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I am unable to access the firefox, please asap post the solution ,
Thanks in advance
Thanks & Regards,
Sathyamnk'''Have you tried running it from the terminal? '''
Also make sure that your computer has the required libraries installed. Missing libraries will cause Firefox to be inoperable.
''Please note that GNU/Linux distributors may provide packages for your distribution which have different requirements.''
'''Firefox will not run at all without the following libraries or packages:'''
* GTK+ 2.18 or higher
* GLib 2.22 or higher
* Pango 1.14 or higher
* X.Org 1.0 or higher (1.7 or higher is recommended)
* libstdc++ 4.3 or higher
''For optimal functionality, we recommend the following libraries or packages:''
* NetworkManager 0.7 or higher
* DBus 1.0 or higher
* HAL 0.5.8 or higher
* GNOME 2.16 or higher
The installation file provided by Mozilla in .tar.bz2 format does not contain sources but pre-compiled binary files, therefore you can simply unpack and run them. There is no need to compile the program from source.
So once you run it with all dependencies, Firefox should run.
Download the compressed tarball here: https://www.mozilla.org/firefox/all/
Replaced last set of links to download page as they were affiliates links and not to the actual download page. -
Using CUPC7/CUPC8.6 and Jabber for windows...unable to access voicemail.
Using CUPC7/CUPC8.6 and Jabber for windows...unable to access voicemail.
Setup includes CUCM9.0, Unity Connection 9.0, Presence 9.0....
steps taken to configure(and results acheived)
1-users created locally on CUCM and Enabled for IM and Presence.
2-able to login to clients (CUPS7/8.6 and Jabber) but getting error Voicemail Error. The server has rejected the provided credentials. [1903]
in order to verify there is nothing wrong with the credentials...i checked on unity and i am sure it's the PIN(12345) i need to use .
Can Anyone help me out here...Thanks in advance.It's not looking for your PIN - that is only used over DTMF-based interactions - it's looking for your CUC password. If the mailbox is synced from LDAP and you have LDAP Auth enabled on CUC, then this would be your AD password. If it's synced over AXL, not synced at all, or LDAP synced but without Auth, then there will be an alphanumeric password field on the mailbox under Edit > Change Passwords.
Please remember to rate helpful responses and identify helpful or correct answers. -
I'm unable to access content on my iPod Classic while it is connected to iTunes.
The iPod itself shows up and is set to manual management, but I am unable to view or play any of the content on it (music, movies, podcasts etc.).
I can click the tabs Music, Movies etc. but I can't see anywhere to access the files themselves, no music or movies are listed, I only have the option to 'Sync' with the iTunes, which I don't want to do as there is no content on the iTunes!!!
I just downloaded the iTunes program.
Very confused, pleaseee help ...Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
Using the personal hotspot feature on the iPhone 5, I am able to connect to the internet. We also use Juniper NCP client to access our local system from a remote location. A VPN connection is created, but I am unable to access servers in our network. This same functionality works using my colleagues iPhone 4.
Both phones are running iOS 6.1.3. I tried to reset network settings, but still unable to ping servers in our network. This is a feature that our sales team relies heavily on when out of the office. Hoping someone has some suggestions on what is different between the 2 phones.Hi,
Generally, this issue should be related with something called split tunneling, since you’re using a F5 vpn client, you need to look for something related to split tunneling in the F5 VPN client's documentations.
Here is an example, share it with you as a reference.
http://support.f5.com/kb/en-us/products/big-ip_apm/manuals/product/apm_config_10_2_0/apm_config_networkaccess.html
In addition, you can refer to the link below for more solution about this problem.
You Cannot Connect to the Internet After You Connect to a VPN Server
http://support.microsoft.com/kb/317025
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support -
After updating to 10.4.11 unable to access certain site.
Since I updated to 10.4.11 I am unable to access the site: www.wdwinfo.com. My wife would listen to a podcast hosted by the site. iTunes just keeps spinning away that it's looking. I tried all four browsers on my machine to see if I could reach the site (Safari, Camino, Firefox and Flock). I cleaned all caches and histories. I am able to get to the site on my ipod touch on my neighbours open wifi. I can even ping the site on my machine and get a response but as far as my browsers and iTunes are concerned they just sit there waiting to connect. I called my ISP and they can get the site no problem. I tried another computer in the building that is with the same provider and they have no problem. All other websites and podcasts work fine.
I'm running 10.4.11 on an 1.83GHz Intel iMac.
Any help would be appreciated.
Thanks
MarkThe 216.167.116.52 address worked for about an hour while I downloaded the podcasts and then stopped working. I entered the DNS Server number you mentioned in the network settings but I'm still back to no access.
The setup I am working with is ExpressVu TV/Internet for condos. The phone company (Bell) setup a main frame in the building and provide my TV and internet over the same cable. The motorola box set top box had a modem installed into it when they were setting it up. Ethernet from it to my Mac. In my network setting it shows that there is a router in the path. Would the router trump me putting in the DNS numbers? I'm guessing the router is sitting at the mainframe in the building. -
Unable to access Web Method after deploying into the server
Hi,
I'm Unable to access Web method after deploying into the server.
My Web method is
[WebMethod]
[ScriptMethod(ResponseFormat = ResponseFormat.Json )]
public object getOwners()
DataTable dt = _qbObj.returnDDLData("employeedetails", "EmpID", "EmpFirstName");
if (dt == null)
return new { Result = "Error", Options = "Error getting data" };
string[] strAttributes = { "ID", "Name" };
string[] strColName = { "EmpID", "EmpFirstName" };
List<SolOwners> lstObject = convertToList(dt, strAttributes, strColName, new SolOwners());
var owners = lstObject.Select(c => new { DisplayText = c.Name, Value = c.ID });
return new { Result = "OK", Options = owners };
When I.m accessing that method after deploying into server, I got following error.
System.InvalidOperationException: There was an error generating the XML document. ---> System.InvalidOperationException: <>f__AnonymousType9`2[System.String,System.Collections.Generic.IEnumerable`1[<>f__AnonymousTypea`2[System.String,System.String]]] cannot be serialized because it does not have a parameterless constructor.
at System.Xml.Serialization.TypeScope.GetTypeDesc(Type type, MemberInfo source, Boolean directReference, Boolean throwOnError)
at System.Xml.Serialization.XmlSerializationWriter.CreateUnknownTypeException(Type type)
at System.Xml.Serialization.XmlSerializationWriter.WriteTypedPrimitive(String name, String ns, Object o, Boolean xsiType)
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationWriter1.Write1_Object(String n, String ns, Object o, Boolean isNullable, Boolean needType)
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationWriter1.Write71_anyType(Object o)
at System.Xml.Serialization.XmlSerializer.Serialize(XmlWriter xmlWriter, Object o, XmlSerializerNamespaces namespaces, String encodingStyle, String id)
--- End of inner exception stack trace ---
at System.Xml.Serialization.XmlSerializer.Serialize(XmlWriter xmlWriter, Object o, XmlSerializerNamespaces namespaces, String encodingStyle, String id)
at System.Xml.Serialization.XmlSerializer.Serialize(TextWriter textWriter, Object o, XmlSerializerNamespaces namespaces)
at System.Web.Services.Protocols.XmlReturnWriter.Write(HttpResponse response, Stream outputStream, Object returnValue)
at System.Web.Services.Protocols.WebServiceHandler.WriteReturns(Object[] returnValues)
at System.Web.Services.Protocols.WebServiceHandler.Invoke()Please help me to solve that issue.Thank you.Hi Vani,
What project are you developing? According to your code looks like an Asp.Net application? Am i right?
If so , please repost in ASP.Net Forum
http://forums.asp.net for more efficient responses.
This forum is discuss problems of C# development.
Have a nice day!
Kristin
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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HERE to participate the survey. -
Unable to access the following endpoint(s): (External Webservice)
Hi all,
I m trying to connect to a web service using WSDL, which is given by osm, using Oracle SOA.
i have created the keystore in emconsole and created the user in adminconsole and applied the wss_http_token_client_policy to that webservice. When I try to connect to web service from Oracle SOA, I am getting the below exception:
<env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/">
<env:Header/>
<env:Body>
<env:Fault>
<faultcode>env:Server</faultcode>
<faultstring>oracle.fabric.common.FabricInvocationException: Unable to access the following endpoint(s): http://hostname/osm/wsapi</faultstring>
<faultactor/>
<detail>
<exception>Unable to access the following endpoint(s): http://hostname/osm/wsapi</exception>
</detail>
</env:Fault>
</env:Body>
</env:Envelope>
Can anybody help me in solving above issue.
Thanks in Advance,
Ajay
Edited by: Ajay8706 on Oct 18, 2012 11:36 PMlog file info:
[2012-10-18T07:11:20.294-05:00] [WLS_SOA] [ERROR] [] [oracle.integration.platform.blocks.soap] [tid: [ACTIVE].ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: osm] [ecid: 25395558adc92a6f:2aa2ae0a:13a63efa44a:-8000-0000000000081bf7,0] [WEBSERVICE_PORT.name: AbortSalesOrderOSMCFSCommsProvABCSImpl_pt] [APP: soa-infra] [composite_name: AbortSalesOrderOSMCFSCommsProvABCSImpl] [component_name: AbortSalesOrderOSMCFSCommsProvABCSImplProcess] [component_instance_id: 1121197] [J2EE_MODULE.name: fabric] [WEBSERVICE.name: AbortSalesOrderOSMCFSCommsProvABCSImpl] [J2EE_APP.name: soa-infra] Unable to dispatch request to http://hostname/osm/wsapi due to exception[[
oracle.fabric.common.FabricInvocationException: Unable to access the following endpoint(s): http://hostname/osm/wsapi
at oracle.integration.platform.blocks.soap.AbstractWebServiceBindingComponent.dispatchRequest(AbstractWebServiceBindingComponent.java:544)
at oracle.integration.platform.blocks.soap.WebServiceExternalBindingComponent.processOutboundMessage(WebServiceExternalBindingComponent.java:207)
at oracle.integration.platform.blocks.soap.WebServiceExternalBindingComponent.sendSOAPMessage(WebServiceExternalBindingComponent.java:826)
at oracle.integration.platform.blocks.soap.WebServiceExternalBindingComponent.request(WebServiceExternalBindingComponent.java:603)
at oracle.integration.platform.blocks.mesh.SynchronousMessageHandler.doRequest(SynchronousMessageHandler.java:139)
at oracle.integration.platform.blocks.mesh.MessageRouter.request(MessageRouter.java:182)
at oracle.integration.platform.blocks.mesh.MeshImpl$2.run(MeshImpl.java:177)
at javax.security.auth.Subject.doAs(Subject.java:396)
at oracle.integration.platform.blocks.mesh.MeshImpl.doRequestAsSubject(MeshImpl.java:175)
at oracle.integration.platform.blocks.mesh.MeshImpl.request(MeshImpl.java:151)
at sun.reflect.GeneratedMethodAccessor1673.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at oracle.integration.platform.metrics.PhaseEventAspect.invoke(PhaseEventAspect.java:71)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy304.request(Unknown Source)
at oracle.fabric.CubeServiceEngine.requestToMesh(CubeServiceEngine.java:820)
at com.collaxa.cube.ws.WSInvocationManager.invoke(WSInvocationManager.java:263)
at com.collaxa.cube.engine.ext.common.InvokeHandler.__invoke(InvokeHandler.java:1059)
at com.collaxa.cube.engine.ext.common.InvokeHandler.handleNormalInvoke(InvokeHandler.java:586)
at com.collaxa.cube.engine.ext.common.InvokeHandler.handle(InvokeHandler.java:130)
at com.collaxa.cube.engine.ext.bpel.common.wmp.BPELInvokeWMP.__executeStatements(BPELInvokeWMP.java:74)
at com.collaxa.cube.engine.ext.bpel.common.wmp.BaseBPELActivityWMP.perform(BaseBPELActivityWMP.java:158)
at com.collaxa.cube.engine.CubeEngine.performActivity(CubeEngine.java:2543)
at com.collaxa.cube.engine.CubeEngine._handleWorkItem(CubeEngine.java:1165)
at com.collaxa.cube.engine.CubeEngine.handleWorkItem(CubeEngine.java:1071)
at com.collaxa.cube.engine.dispatch.message.instance.PerformMessageHandler.handleLocal(PerformMessageHandler.java:73)
at com.collaxa.cube.engine.dispatch.DispatchHelper.handleLocalMessage(DispatchHelper.java:220)
at com.collaxa.cube.engine.dispatch.DispatchHelper.sendMemory(DispatchHelper.java:328)
at com.collaxa.cube.engine.CubeEngine.endRequest(CubeEngine.java:4430)
at com.collaxa.cube.engine.CubeEngine.endRequest(CubeEngine.java:4361)
at com.collaxa.cube.engine.CubeEngine._createAndInvoke(CubeEngine.java:698)
at com.collaxa.cube.engine.CubeEngineSecurityManager$2.run(CubeEngineSecurityManager.java:84)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
at oracle.security.jps.internal.jaas.AccActionExecutor.execute(AccActionExecutor.java:47)
at oracle.security.jps.internal.jaas.CascadeActionExecutor$SubjectPrivilegedExceptionAction.run(CascadeActionExecutor.java:79)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146)
at weblogic.security.Security.runAs(Security.java:61)
at oracle.security.jps.wls.jaas.WlsActionExecutor.execute(WlsActionExecutor.java:48)
at oracle.security.jps.internal.jaas.CascadeActionExecutor.execute(CascadeActionExecutor.java:52)
at com.collaxa.cube.engine.CubeEngineSecurityManager.performActionAsSubject(CubeEngineSecurityManager.java:67)
at com.collaxa.cube.engine.CubeEngine.createAndInvoke(CubeEngine.java:551)
at com.collaxa.cube.engine.ejb.impl.CubeEngineBean.createAndInvoke(CubeEngineBean.java:103)
at com.collaxa.cube.engine.ejb.impl.CubeEngineBean.syncCreateAndInvokeParticipate(CubeEngineBean.java:181)
at sun.reflect.GeneratedMethodAccessor1766.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at com.bea.core.repackaged.springframework.jee.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:104)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor$1.run(JpsAbsInterceptor.java:94)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor.runJaasMode(JpsAbsInterceptor.java:81)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor.intercept(JpsAbsInterceptor.java:112)
at oracle.security.jps.ee.ejb.JpsInterceptor.intercept(JpsInterceptor.java:105)
at sun.reflect.GeneratedMethodAccessor1430.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.jee.intercept.JeeInterceptorInterceptor.invoke(JeeInterceptorInterceptor.java:69)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.jee.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:37)
at weblogic.ejb.container.injection.EnvironmentInterceptorCallbackImpl.callback(EnvironmentInterceptorCallbackImpl.java:54)
at com.bea.core.repackaged.springframework.jee.spi.EnvironmentInterceptor.invoke(EnvironmentInterceptor.java:50)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy291.syncCreateAndInvokeParticipate(Unknown Source)
at com.collaxa.cube.engine.ejb.impl.bpel.BPELEngineBean_51369e_ICubeEngineLocalBeanImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionLocalMethodInvoker.invoke(SessionLocalMethodInvoker.java:39)
at com.collaxa.cube.engine.ejb.impl.bpel.BPELEngineBean_51369e_ICubeEngineLocalBeanImpl.syncCreateAndInvokeParticipate(Unknown Source)
at com.collaxa.cube.engine.delivery.DeliveryHandler.callCreateAndInvoke(DeliveryHandler.java:788)
at com.collaxa.cube.engine.delivery.DeliveryHandler.initialRequestAnyType(DeliveryHandler.java:528)
at com.collaxa.cube.engine.delivery.DeliveryHandler.initialRequest(DeliveryHandler.java:487)
at com.collaxa.cube.engine.delivery.DeliveryHandler.request(DeliveryHandler.java:162)
at com.collaxa.cube.engine.ejb.impl.CubeDeliveryBean.request(CubeDeliveryBean.java:493)
at sun.reflect.GeneratedMethodAccessor1780.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at com.bea.core.repackaged.springframework.jee.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:104)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor$1.run(JpsAbsInterceptor.java:94)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor.runJaasMode(JpsAbsInterceptor.java:81)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor.intercept(JpsAbsInterceptor.java:112)
at oracle.security.jps.ee.ejb.JpsInterceptor.intercept(JpsInterceptor.java:105)
at sun.reflect.GeneratedMethodAccessor1430.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.jee.intercept.JeeInterceptorInterceptor.invoke(JeeInterceptorInterceptor.java:69)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.jee.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:37)
at weblogic.ejb.container.injection.EnvironmentInterceptorCallbackImpl.callback(EnvironmentInterceptorCallbackImpl.java:54)
at com.bea.core.repackaged.springframework.jee.spi.EnvironmentInterceptor.invoke(EnvironmentInterceptor.java:50)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy287.request(Unknown Source)
at com.collaxa.cube.engine.ejb.impl.bpel.BPELDeliveryBean_5k948i_ICubeDeliveryLocalBeanImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionLocalMethodInvoker.invoke(SessionLocalMethodInvoker.java:39)
at com.collaxa.cube.engine.ejb.impl.bpel.BPELDeliveryBean_5k948i_ICubeDeliveryLocalBeanImpl.request(Unknown Source)
at oracle.fabric.CubeServiceEngine.request(CubeServiceEngine.java:380)
at oracle.integration.platform.blocks.mesh.SynchronousMessageHandler.doRequest(SynchronousMessageHandler.java:139)
at oracle.integration.platform.blocks.mesh.MessageRouter.request(MessageRouter.java:182)
at oracle.integration.platform.blocks.mesh.MeshImpl$2.run(MeshImpl.java:177)
at javax.security.auth.Subject.doAs(Subject.java:396)
at oracle.integration.platform.blocks.mesh.MeshImpl.doRequestAsSubject(MeshImpl.java:175)
at oracle.integration.platform.blocks.mesh.MeshImpl.request(MeshImpl.java:151)
at sun.reflect.GeneratedMethodAccessor1673.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at oracle.integration.platform.metrics.PhaseEventAspect.invoke(PhaseEventAspect.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy304.request(Unknown Source)
at oracle.integration.platform.blocks.soap.WebServiceEntryBindingComponent.doMessageProcessing(WebServiceEntryBindingComponent.java:1280)
at oracle.integration.platform.blocks.soap.WebServiceEntryBindingComponent.processIncomingMessage(WebServiceEntryBindingComponent.java:858)
at oracle.integration.platform.blocks.soap.FabricProvider.processMessage(FabricProvider.java:113)
at oracle.j2ee.ws.server.provider.ProviderProcessor.doEndpointProcessing(ProviderProcessor.java:1187)
at oracle.j2ee.ws.server.WebServiceProcessor$1.run(WebServiceProcessor.java:1089)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
at oracle.security.jps.internal.jaas.AccActionExecutor.execute(AccActionExecutor.java:47)
at oracle.security.jps.internal.jaas.CascadeActionExecutor$SubjectPrivilegedExceptionAction.run(CascadeActionExecutor.java:79)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2277)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2183)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1454)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
Caused by: javax.xml.ws.WebServiceException: javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
at oracle.j2ee.ws.client.jaxws.DispatchImpl.invoke(DispatchImpl.java:851)
at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.synchronousInvocationWithRetry(OracleDispatchImpl.java:235)
at oracle.integration.platform.blocks.mesh.SynchronousMessageHandler.doRequest(SynchronousMessageHandler.java:139)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at oracle.security.jps.internal.jaas.AccActionExecutor.execute(AccActionExecutor.java:47)
at oracle.security.jps.internal.jaas.CascadeActionExecutor$SubjectPrivilegedExceptionAction.run(CascadeActionExecutor.java:79)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy291.syncCreateAndInvokeParticipate(Unknown Source)
at com.collaxa.cube.engine.ejb.impl.bpel.BPELEngineBean_51369e_ICubeEngineLocalBeanImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionLocalMethodInvoker.invoke(SessionLocalMethodInvoker.java:39)
at com.collaxa.cube.engine.ejb.impl.bpel.BPELEngineBean_51369e_ICubeEngineLocalBeanImpl.syncCreateAndInvokeParticipate(Unknown Source)
at com.collaxa.cube.engine.delivery.DeliveryHandler.callCreateAndInvoke(DeliveryHandler.java:788)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at com.bea.core.repackaged.springframework.jee.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:104)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor$1.run(JpsAbsInterceptor.java:94)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.jee.intercept.JeeInterceptorInterceptor.invoke(JeeInterceptorInterceptor.java:69)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.jee.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:37)
at oracle.fabric.CubeServiceEngine.request(CubeServiceEngine.java:380)
at oracle.integration.platform.blocks.mesh.SynchronousMessageHandler.doRequest(SynchronousMessageHandler.java:139)
at oracle.integration.platform.blocks.mesh.MessageRouter.request(MessageRouter.java:182)
at oracle.integration.platform.blocks.mesh.MeshImpl$2.run(MeshImpl.java:177)
at javax.security.auth.Subject.doAs(Subject.java:396)
at oracle.integration.platform.blocks.mesh.MeshImpl.doRequestAsSubject(MeshImpl.java:175)
at oracle.integration.platform.blocks.mesh.MeshImpl.request(MeshImpl.java:151)
at sun.reflect.GeneratedMethodAccessor1673.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at oracle.integration.platform.metrics.PhaseEventAspect.invoke(PhaseEventAspect.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy304.request(Unknown Source)
at oracle.integration.platform.blocks.soap.WebServiceEntryBindingComponent.doMessageProcessing(WebServiceEntryBindingComponent.java:1280)
at oracle.integration.platform.blocks.soap.WebServiceEntryBindingComponent.processIncomingMessage(WebServiceEntryBindingComponent.java:858)
at oracle.integration.platform.blocks.soap.FabricProvider.processMessage(FabricProvider.java:113)
at oracle.j2ee.ws.server.provider.ProviderProcessor.doEndpointProcessing(ProviderProcessor.java:1187)
at oracle.j2ee.ws.server.WebServiceProcessor$1.run(WebServiceProcessor.java:1089)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
at oracle.security.jps.internal.jaas.AccActionExecutor.execute(AccActionExecutor.java:47)
at oracle.security.jps.internal.jaas.CascadeActionExecutor$SubjectPrivilegedExceptionAction.run(CascadeActionExecutor.java:79)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146)
at weblogic.security.Security.runAs(Security.java:61)
at oracle.security.jps.wls.jaas.WlsActionExecutor.execute(WlsActionExecutor.java:48)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:57)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3715)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3681)
... 6 more
Caused by: javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
at oracle.j2ee.ws.saaj.client.p2p.HttpSOAPConnection.call2(HttpSOAPConnection.java:231)
at oracle.j2ee.ws.common.transport.HttpTransport.transmit(HttpTransport.java:75)
at oracle.j2ee.ws.common.async.MessageSender.call(MessageSender.java:64)
at oracle.j2ee.ws.common.async.Transmitter.transmitSync(Transmitter.java:134)
at oracle.j2ee.ws.common.async.Transmitter.transmit(Transmitter.java:90)
at oracle.j2ee.ws.common.async.RequestorImpl.transmit(RequestorImpl.java:275)
at oracle.j2ee.ws.common.async.RequestorImpl.invoke(RequestorImpl.java:95)
at oracle.j2ee.ws.client.jaxws.DispatchImpl.invoke(DispatchImpl.java:793)
... 184 more
Caused by: javax.xml.soap.SOAPException: Bad response: 401 Unauthorized
at oracle.j2ee.ws.saaj.client.p2p.HttpSOAPConnection.processHttpResponseCode(HttpSOAPConnection.java:633)
at oracle.j2ee.ws.saaj.client.p2p.HttpSOAPConnection.post2(HttpSOAPConnection.java:501)
at oracle.j2ee.ws.saaj.client.p2p.HttpSOAPConnection$PrivilegedPost.run(HttpSOAPConnection.java:1262)
at oracle.j2ee.ws.saaj.client.p2p.HttpSOAPConnection.call2(HttpSOAPConnection.java:229)
... 191 more -
10.6.2 - Unable to access Wildcard SSL websites as Regular User, Admin OK
Hello,
I ran into a weird problem with Snow Leopard 10.6.2 after some of the recent updates on Snow Leopard 10.6.2:
*If using a standard user account (one that cannot administer the machine), I am unable to access any SSL enabled website that uses a wildcard certificate*
If I switch to the main account (or any account that can administer the computer) then all is OK and the wildcard SSL website comes right up!
Here is a website to test on: https://vsi.powerschool.com (it uses a *.powerschool.com wildcard certificate)
This behavior started just recently, as apple must have done some changes, but I cannot seem to find a fix, can anyone PLEASE help?
Thanks in advance!
Stefan.I did get a "stock" response from Apple support, and I am pasting it below.
While it may help some of you, for me it is NOT a solution. It is as if Apple does not even want to acknowledge this major bug.
I temporarily got around the problem by identifying that the parental controls are actually blocking DNS resolution, and not access to the sites themselves!
Therefore, I added the wildcard SSL website to the /etc/hosts file with it's corresponding IP address as to bypass DNS lookups for it. As long as the IP address does not change all will be OK, so I still do not consider this a fix.
=========== Apple Response ==========
+Secure (HTTPS) websites need to be added to the list of allowed sites (white list). For each site that needs to be added, use the "host" command in Terminal with the domain name to obtain its IP address, then use the host command with the IP address to obtain the reverse domain name. For example:+
+$ host gmail.com+
+gmail.com has address 74.125.127.83+
+gmail.com has address 209.85.225.83+
+gmail.com has address 74.125.79.83+
+gmail.com mail is handled by 30 alt3.gmail-smtp-in.l.google.com.+
+gmail.com mail is handled by 5 gmail-smtp-in.l.google.com.+
+gmail.com mail is handled by 10 alt1.gmail-smtp-in.l.google.com.+
+gmail.com mail is handled by 20 alt2.gmail-smtp-in.l.google.com.+
+gmail.com mail is handled by 40 alt4.gmail-smtp-in.l.google.com.+
+$ host 74.125.127.83+
+83.127.125.74.in-addr.arpa domain name pointer pz-in-f83.1e100.net.+
+In this case, the result is "1e100.net" (ignoring subdomains), which is different than the domain we started with. Therefore, add both "gmail.com" and "1e100.net" to the white list.+
+Repeat these steps for each secure site that needs to be accessed in Parental Controls.+
====================================== -
Unable to access website using home network but able to access using school network.
Hi, I'm currently on a MacBook Pro running OS X Mountain Lion and Safari v6.0.4.
As per the title, I'm unable to access particular websites, namely abduzeedo.com and fromupnorth.com, using my home network but when I try to access using my school network, I can access it freely.
The error message I get is: "Safari can't open the page [website] because the server where this page is located isn't responding"
I've tried clearing my cache, resetting my IP, deleting the library file (or whatever it was that some people suggested in forums) but it still doesn't work ):
Any suggestions?Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Unable to access "Cache Hierarchy Server" config pages
BM 3.9 SP2
NetWare 6.5 SP8
In iManager I am unable to access the Cache Hierarachy Server/Client config pages.
In IE7 the page is just blank
In FireFox I get the error "The timer value cannot exceed 1 hour"
Does anybody know how to fix this - it is urgent!
Thank you in advancelaurabuckley,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://forums.novell.com/ -
Since updating to the new version of firefox I am unable to access my e-mails. It says 'you have undefined new e-mails' but wont let me open the inbox.
I can however access my e-mails in internet explorer.
Why would that be?You can get a "Corrupted Content Error" error if there are multiple location redirects send via the HTTP response headers.<br />
Firefox doesn't allow that for security reasons.
*[https://bugzilla.mozilla.org/show_bug.cgi?id=681140 bug 681140] - Corrupted Content error due to multiple Content-Disposition header field instances -
Unable to Access Calling Features or Calling Plan ...
I was wondering if anybody could advise if there is a dedicated support team for issues with BT.com. I am having issues when attempting to access either the Calling Features or Calling Plan Pages from BT.com. I have no problems viewing recent usage or Billing etc. and I am able to make payments. When trying to access the Calling Plan I receive the following error ... "We're sorry. Sorry, we can't continue your request with the account number provided. Please call us on 0800 800 150 to continue." The Calling Features page, returns this ... "Sorry, we can't change your Calling Features at the moment. Sorry, your account number wasn't recognised. Please check and try again." I have tried the 0800 number but nobody seems able to help and I eventually got cut off as I was transferred for the fourth time, so I thought I would see if anybody else has had the same experience and could help me short cut the IVR. Many thanks.
I also have the same problem. Here is a copy of the email I sent BT after spending a frustrating amount of time talking to their call centre to people who clearly did not have a clue. What is worse is they do not seem to have an escalation process to deal with problems that are not on their script and that they do not understand.
>>>
Sir,
I am writing to complain about the exceedingly poor customer service I received today.
I have for a long time managed my account TH******* on line. Last year I added account GB******* to the list of accounts I manage online. Ever since this account has been set up I have noted that when I select the 'calling plan' option for this account I get the message "Sorry, we can't change your Calling Plan at the moment. Please call us on 0800 800 150 to continue" and when I select the 'calling features' option I get the message "Sorry, we can't access your account information at the moment. Please try again later".
Today I tried to do something about this. As directed I called 0800 800 150.
Issue 1. None of the 4 options (i to place or check on an order, ii calling about a bill, iii moving home, iv a fault or need help with your service) actually apply to what I am calling about but I am forced to listen to them twice because there is not get out option supplied until the recorded message 'you do need to choose one of the options.'
If you provide a number to call from a website then that number should provide an option that actually applies in the circumstances relating to the reason the number was given. In this case I am calling because the website is not functioning correctly. There was no option for that.
Issue 2. Before I finally managed to reach a person, I was asked to enter my phone number and my account number. But when I reached an 'advisor' she asked for my account number again.
If your system does not pass the account number through to the advisors, why make me key it in. If it does, why am I asked for it again?
When I finally managed to speak to someone after selecting a range of inappropriate options I explained my problem. At first, she just offered to help me change my package. I explained that this was not what I was asking but that I wanted to be able to manage this account online. I was advised that there is currently a fault on the website and that I should try again later.
On reflection, I decided that this answer was inadequate since I could clearly see both of the options on the account TH******* and I had never been able to see these options on the new account since it had been set up despite having tried several times.
Issue 3. The answer given does not seem to address my problem.
So I called again.
Repeat issues 1 & 2.
This time I reached Kamal in billing and services. Similarly he just offered to help me change my package. I explained that this was not what I was asking but that I wanted to be able to manage this account online. I explained that I could do this for account TH... but not account GB... After some time he came back with the answer that it was not possible to do with GB accounts but was with TH accounts. I expressed incredulity and asked to register a complaint about the fact that I could manage one account comprehensively but not the other. I then noticed for the first time that on the 'Accounts' page on the website, there was no telephone number showing under the account number GB****** whereas there was under the account number TH******8. So I suggested that perhaps the account had not been set up correctly.
After some considerable time while he looked into this, put me on hold several times, and at one point suggested that he might have to reset my password, he finally came back to me with the response that there was a technical problem with the website and that I should try again in 24 hours.
Issue 4. It is unacceptable that I was kept hanging around for so long while he attempted to diagnose the problem.
Issue 5. Clearly, the advice he gave me earlier in the call that "it was not possible to do with GB accounts" was rubbish.
In all, this was a totally unsatisfactory experience. I am hoping someone can explain why your system is so convoluted and, in the end, inadequate. Most of all I would like to be assured that my account will now be able to be managed online - if not, why not.
I will try the system again in 24 hours as advised by Kamal. Hopefully I will find that it works.
>>>
Unhappily, it didn't work as I expected it wouldn't. One week later I still had not received a reply to my email so I emailed them again.
Finally, 4 days after that I received the following reply
>>>
The incident A/c no : GB****** - Unable to access calling plan online that you reported has now been resolved.
Please note that you have not attached telephone number while adding this account to online profile.
Please remove account and add again with telephone number after that you will able to access calling plan within 24hrs.
Thank you for your time in this matter and we apologize for any inconvenience that may have been caused.
<<<
Note that they are telling me the problem is my fault. What do they mean 'you have not attached the telephone number' - I can clearly see the billing information for this number so it clearly is 'attached' to the account.
After hunting for ages on their website to find an option to delete the account as suggested I eventually found it, pressed the delete button and ....
You cannot remove this account from your profile. For further assistance, please call 0800 800 152.
We're sorry, but it's not possible to remove this account from your profile at this time.
OMG!
So I guess I am going to have to spend yet more time on the phone to them. I'll let you know how I get on.
Phil -
I am unable to access Itunes store
I am unable to access Itunes Store
Has anyone ever noticed that iTunes are extremely slow at resolving problems?
I keep getting emails thanking me for my patience.
At the very least I would like to know a timeframe for resolution, or a reason for the delay. Not hard really, it's basic customer service! -
021: Unable to access the Custom Scan file.
6/24/05 12:10 PM,Scanner(Information) : 024: Initiated scan
successfully.;Scanner(Warning) : 021: Unable to access the Custom Scan
file.;Scanner(Information) : 002: Unable to register in to the DMI Service
Layer.;Scanner(Information) : 009: Software Scan done using Microsoft
Installer (MSI).;Scanner(Error) : 022: Unable to write to the .STR file.;Jlombard,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at
http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://support.novell.com/forums)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://support.novell.com/forums/faq_general.html
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/
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