Unable to access application set in admin console after upgrade to 7.0 M

Question

Hi Experts
I am unable to access the Application Set through BPC Administration after upgrading our development server to version 7.0 SP3. I followed the instructions as per the Upgrade guide, and there was no issues during the installation. But when trying to access the application set i receive the following error message on step 9  ( 9/10) of during the connection.
Error message: Subquery returned more than 1 value. This is not
permitted when the subquery follows =, !=, <, <= , >, >= or when the
subquery is used as an expression.
I have done all of the steps outlined as per SAP Note 1242962, but i still receive the error message. I tried to do a SQL Profiler trace, but i have been unable to find the query which returns more than one record.
Any help is appreciated
Kind Regards
Daniel

Answer 1

Interesting that you ask about upgrade vs uninstall/reinstall.
We were running BPC 5.1
We have also re-installed the Admin client to be the new version.
We have been working with an outside consulting firm to manage our system upgrade/install.
Our dev and qa environments were uninstalled then reinstalled.
When we went to production, our system was intially upgraded.  I do not know why this route was chosen when that was not what was completed on dev/qa.  On our production 'upgrade', we are still working through issues. We then uninstalled iis, sqlserver reporting services, both .net 1.1 and 2.0, and the BPC application. Then reinstall everything and we were getting the same errors. 
Our error was at Progress 10/10 Create Database Schema and check Application server collation.
Error Message: Object Reference not set to an instance of an object.
We are able to access the appShell and test copies of the appShell, we were not able to access any custom appSets which were created prior to the upgrade, nor are we able to access any appSets that were created as a copy of the custom appSet after the upgrade.
When logged with SAP, we were directed toward note Note 1331040 - Cannot log into 7M Admin console after restore from version5 noting that we needed to do the following changes:
Note that you will need to change the following:
INSERT INTO tblDefaults VALUES ('_GLOBAL','Prev_AppSet_Version','','','7.0.112')
INSERT INTO tblDefaults VALUES ('_GLOBAL','Curr_AppSet_Version','','','7.0.112')
to
INSERT INTO tblDefaults VALUES ('_GLOBAL','Prev_AppSet_Version','','','7.0.113')
INSERT INTO tblDefaults VALUES ('_GLOBAL','Curr_AppSet_Version','','','7.0.113')
The reason is because '7.0.113' means 7 MS SP04 while '7.0.112' means SP03.
There are 8 steps in this note, for us, only the first 2 were needed. I have asked SAP to create new note/update existing accordingly.
With the table entry, we were able to successfully access our app set.
Hope our experiences can help you out.
Thanks,
Becky Zick