Unable to add a signature and the fill ?

I am unable to add a signature with acrobat pro for mac.  pushing the fill & sign button opens a completely blank window beside the document.
not sure how to fix this problem.

It's possible to set up your signature on the Desktop such that it can be simply dragged into the Camera icon's "From the Web" field...
1. Right click on an already posted pic
2. Choose "Open Link in New Tab"
3. From the address bar of that new tab, drag the URL's favicon (little icon) to your Desktop whereupon an "@" icon will be created
The above only has to be done once, and then to use that image in future posts...
1. Click the Camera icon
2. Click "From the Web"
3. Drag the URL's "@" icon from your Desktop to the URL field and click Insert Image
And if you want your signature instead of a generic "@" icon, that's possible too:

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