Unable to add web part to SharePoint 2013 page

hello,
My account has full control on the site collection, and when I edit the page and click on the Add a Web Part, nothing happens. I would expect to have a list of web parts that I can select from, but this does not appear. What can I do to enable
this or get web parts added to the page?
Thanks
Paul

Hi Paul,
We need to collect more information about your issue:
1.Is there any customized script that might affect the issue?
2.Could you please test the issue with another user account? Does it work before for your account?
3.Please test the issue on other browsers and see if it works.
Similar threads:
https://social.technet.microsoft.com/forums/sharepoint/en-US/e4fc21d4-b703-454a-a135-6d28d23cb18a/unable-to-add-webpart-wpadder-is-missing
http://sharepoint.stackexchange.com/questions/3883/cant-add-web-parts-to-a-page-as-a-user-with-full-control
Regards,
Rebecca Tu
TechNet Community Support

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Unable to add web part to SharePoint 2013 page

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