Unable to backup iPhone 4 using iTunes 10.3.1.55

I have iTunes v10.3.1.55
iTunes says I have a bad/corrupt backup when I try to start the backup, but none are shown under Edit -> Preferences -> Devices tab -> Backups and the folder C:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\ [Vista machine] is empty!
Can someone suggest how do I go about fixing this?
Thanks,

Actually it's a good question ... I have not done it before manually. If the folder exists does it mean that I have done it before?
The folder is completely empty. I reconfirmed that I have full-control persmissions on all folders below my username ...
C:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\ [Vista machine]
I have restricted access to the C:\User folder
- Read & Execute
- List folder content
- Read

Similar Messages

Unable to backup iphone after itunes 10.7 update in windows 7

After the update to iTunes 10.7 on Windows 7 64 bit today, I can't get my iPhone to back up to my computer. I get a a message about being unable to establish a session with the phone. This happens with my iPad as well. Is this a known issue, or an update issue on my system?

Okay so, i had the same problem too. i reinstalled my windows and i was unable to get my itunes to backup my iphone. Luckily, before reinstalling the windows, i had saved the backup files of my iphone.
1.You can do this by going to: C drive/users/user/appdata/roaming/applecomputer/mobilesync/backup.
2.Note: windows computer do not show hidden files by default and appdata files are hidden.
to see the hidden files, visit http://windows.microsoft.com/en-US/windows7/Show-hidden-files
3. so next time you format and reinstall the windows, make sure you have backed up the iphone backup files.
4.so now after installing windows again and after reinstalling all the essential softwares, reinstall itunes and connect your iphone to itunes and authorise the computer.
5. go back to the iphone backup file storage location which is:
C drive/users/user/appdata/roaming/applecomputer/mobilesync/backup.
6. once you are there you will see that there are no back ups in that location which is quite obvious. now paste the backup files of your iphone ( The backup which you made before installing the windows). as soon as you do this, you will see that the tab whi read: Restore form a backup glows up and is Clickable.
7.so now, you have the backup and restore fully functional. for a safer side, make a new backup and transfer all the purchases to your new itunes.

Unable to Backup iPhone to iTunes

I've tried uninstalling and reinstalling iTunes but didn't seem to fix it. The process went very smooth, but same result. Right-clicking my iPhone on the left sidebar still doesn't give me the choice to manually Backup. Any thoughts?

When I moved to a new computer recently, I found that resetting the iPhone helped. Hold the home and on/off buttons together for about 10 seconds till the Apple logo appears. Then try connecting to iTunes again.

I just backed up my 3gs iphone using itunes. All my photos and contacts have disappeared from my phone. I am unable to locate them on my computer. HELP!!!

I just backed up my 3gs iphone using itunes. All my photos and contacts have disappeared from my phone. I am unable to locate them on my computer. HELP!!!

OK, I understand. Try this ... it's much safer. It will simply restore your backup, but not do anything to your iOS:
While your iPhone is plugged in to iTunes, right click on the iPhone icon on the left side of the iTunes display.
Choose "Restore from backup ..." from the pop-up menu that appears.
Again, what this will do is place that backup back on your iPhone without changing iOS. So you should be very confident in the backup contents before doing this.

Can i backup more than one iphone using itunes on pc

can i backup more than one iphone using itunes on pc

Yes. It ought not to matter, but make sure you give each device a unique name.
tt2

I saved photos from my Macbook Pro onto my Iphone (using itunes, 4 years ago). My macbook is now dead and I need to get the photos I saved off of my iphone 3GS transferred to a pc. Any help... From my PC I can only access "internal storage"

I saved photos from my Macbook Pro onto my Iphone (using itunes, 4 years ago). My macbook is now dead and I need to get the photos I saved off of my iphone 3GS transferred to a pc. Any help... From my PC I can only access "internal storage"

The iphone is not a storage/backup device. The picture sycn is one way - computer to iphone. The photos are also reduced in size when synced to iphone so they are not of the original quality
It has always been very basic to always maintain a backup of your computer.
Have you failed to do this?
If so, not good at all, you can e-mail the pics to yourself - keep in mind they will never be of the original quality

HT4137 When I back up my iPhone using iTunes, where does the information get stored?

I have a problem.
I have an iPhone that has already been synced with an HP laptop. This PC is now in need of repair but the price of repair was too costly so I bought a MacBook Pro to replace it.
I would like to now sync my iPhone with my new MacBook using iTunes but when I attempt this I get a message stating that all the information in my iPhone will be replaced by all the information in iTunes (which is nothing). I cannot afford to lose all the information in my iPhone but also I cannot update my iPhone using iTunes because it has not been paired with my new MacBook and I am told that it can only be paired with one computer at a time. I cannot unpair it with my old PC because my old PC doesn't even boot up anymore.
I was told that I could Backup the information in my iPhone by control clicking on the icon in the toolbar to the left of the iTunes screen which would then let me sync safely. I have now done this but I still have nothing to show for this in the iTunes library (no music, photos, notes, contacts etc.) and I have no idea where this backup has been stored.
Also in the help menu in iTunes it says that media files such as songs, videos and some photos AREN'T backed up but can be restored by syncing with iTunes (how is this possible to restore something that hasn't been backed up in the first place?).
I am really stuck with this and hope that someone out there can help.
Leigh

The first step in the sync process is to create a backup. On a mac this backup is located at
~/Library/Application Support/MobileSync/Backup. The backup does not included iTunes media as it is assumed to be in the iTunes library you are syncing with. Also, as you have discovered, when you first sync with a new iTunes library iTunes will erase all iTunes media on the phone (music, videos, etc.) and replace it with the media in the library you are syncing with. Photos from Camera Roll (which are taken by the phone) are part of the backup. Photos in Photo Library (which were synced to your phone from your computer) are not; again, because it is assumed they are already on your computer as that is how they were synced to your phone in the first place.
What, exactly, is still on your phone at this point?

Can't Drag and Drop to iPhone using iTunes 10.7.0.21

I cant manually drag and drop my video files to my iPhone using iTunes. When I click on my device and go to summary and check "Manually manage music and videos" and click apply I get a message saying " The iPhone is synced with another iTunes library. Do you want to erase this iPhone and sync with another library?"
" An iPhone can be synced with only ones iTunes library at a time. Erasing and syncing replaces the contents, of this phone with the contents of this iTunes library"
My options are to erase and sync or cancel. I do not want to erase the contents of my iPhone can anyone help?

To recap... here is a fuller version of my advice on "how to move a library from one computer to another."
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data. If you don't have any Apple devices then see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
As I said in the other thread if you want to be certain of attracting my attention simply post into either of these threads to which I've already posted. These come to the top my active list whenever a new post is added to the thread. Otherwise I keep a general lookout across a number of forums for the threads where I think I can help, but I don't get to read everything...
tt2

How do i update my apps on my iphone using itunes 11.0.0.163

How do i update my apps on my iphone using itunes 11.0.0.163

I click update on the app or try to purchase an app and it asks for my password. I enter my password, the icon spins and then just goes back to saying update or purchase. I have tried resetting my settings and shutting my phone off and nothing has seemed to work.

How can I get only the music I want onto my iPhone using iTunes Match

how can I get only the music I want onto my iPhone using iTunes Match? At present it is putting a random selection on; it has none of the same control as iTunes on my Mac. And although I uploaded all my album artwork to iCloud, it is not transferring it back to my iPhone

Iphone are meant to be sync to one itunes library only.
You can copy those songs to a cd and then put a copy to your itunes media library.

How do I transfer music from my pc to my iphone using itunes ? It says when I sync music the music from my iphone will be remove . Please help

How do I transfer music from my pc to my iphone using itunes ? It says when I sync music the music from my iphone will be remove . Please help

Hi CarlosMBM,
Thanks for visiting Apple Support Communities.
With Home Sharing, you can stream music from your computer to your iPhone. If you'd like to transfer the music to your iPhone, see the steps in this article to set up syncing using iTunes:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
For more information about Home Sharing, see this article:
Understanding Home Sharing
http://support.apple.com/kb/ht3819
All the best,
Jeremy

When I moved all my music stored in my Windows 7 user account under the My Music folder to my PC's 'Public Music' folder, I could no longer add/delete music or movies to my iPhone using iTunes. How do I fix this?

I have been synching my iPhone with iTunes without problems for a long time. I also used iTunes to add/change/delete Music & Videos on my iPhone with tuch contents from my iTunes Library.
One day, I decided to move all my Music stored on my laptop's Windows 7 User Account under "My Music" to the Windows 7 User "Public" under "Public Music". When I opened iTunes, all my music was gone so I just added the folder "Public Music" to my iTunes Library, iTunes did some work and all my music was then back, listed in my iTunes.
However, when I would synch my iPhone now, when I view the music or movie contents in my iPhone using iTunes, I can no longer ADD Music or Movies to my iPhone and I cannot delete music or movies in my iPhone using iTunes anymore.
How do I fix this? Please help.

Try opening iTunes preferences. Then click on advanced tab. Then uncheck "Copy files to iTunes media folder when adding to library." By default, iTunes copies music to its own media folder when you use iTunes to play the music.

How do i add contacts from address book to iPhone using itunes 11.0.2

how do i add contacts from address book to iPhone using itunes 11.0.2

Check the manual http://manuals.info.apple.com/en_US/iphone_user_guide.pdf, but it is done via the syncing process with iTunes or iCloud.

HT5654 how can i update my iphone use itunes on the computer

how can i update my iphone use itunes on the computer

How to update an iDevice Scroll down to the section about updating via iTunes on the computer.

How can i sync notes on ipad and iphone using itunes?

how can i sync notes on ipad and iphone using itunes?
it used to work with me before upgrading to mountain lion.

Sync them both to the same computer.

I need help syncing my contacts between Outlook and iPhone using iTunes. I followed the steps given and ended up with just email addresses showing in my contacts even though I have phone numbers and snail mail in my Outlook Contacts. Using Windows 7

I need help syncing my contacts between Outlook and iPhone using iTunes. I used the knowldge document and set it up to transfer my Outlook contacts to the iphone using itunes.
In contacts on the iphone I only see the email addresses.
Yet in Outlook I have email, snail mail and phone numbers.
I followed the knowledge document from iphone.
I did it once, didn't work so deleted all the contacts from the phone and tried again. Same result. I have a PC using Windows 7 64 bit.

You can't access an Exchange account via ActiveSync with the Address Book and iCal on your Mac.
You can access a MM account with Outlook on your PC at work and keep your MM email account server stored mailboxes synced between your PC at work, your iPhone, and the MM "cloud". Not sure about syncing MM contact info and calendar events with Outlook at the same time with an Exchange account.
This will not provide for syncing your Exchange account contact info and calendar events with the Addresss Book and iCal on your Mac because the accounts are separate.
You can access an Exchange account and a MM account at the same time with the iPhone's mail client, and sync contact info and calendar events over the air with both accounts at the same time. You can view combined contact info or separately for each account, and the same for calendar events.

Unable to backup iPhone 4 using iTunes 10.3.1.55

Similar Messages

Maybe you are looking for