Unable to connect to the selected mobile data service, please try again later. If the problem persists please contact your administrator

Since last week or 2 weeks ago, some of our users (both Batam and Singapore) here encountered a problem where they are not able to browse the Internet on their BB as they used to.
Example :
I did a test to browse on their BB
www.cnn.com
they will see below error:
“Unable to connect to the selected mobile data service, please try again later.
If the problem persists please contact your administrator “
However if we use ‘Google’ or  ‘Yahoo’ search on the BB and entered ‘CNN’ and run a search on it.
We are able to open the CNN  website – from the link result search by Yahoo or Google
It’s also applicable to other websites too.
Any idea?

Hi thatemailguy,
Are the users on a BlackBerry Enterprise Server?
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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