Unable to connect to XL Reporter. Error! Server communication failed!

Hi Experts,
I am receiving the following error when starting XL Report in SAP
The VB Application identified by the event source logged this Application XL Reporter: Thread ID: 4232 ,Logged: Server sap01
The connect information provided in MetaInfo.xml is wrong.
(Please contact the administrator to run ChangeDbPassword)
Details: ixOpen - Microsoft OLE DB Provider for SQL Server (-2147217843)
Login failed for user 'sa'.
Can't connect to database Provider=SQLOLEDB.1;Data Source='sap01';Initial Catalog='SBO-COMMON';User ID='sa';Password=*****
SYSTEM INFORMATION:
>>SAP 2007A SP01 PL06
>>Windows XP SP3, Windows 7, Windows Server 2003 R2 >> happens on all machines
>>SQL Server 2005
>>.NET 1.1 & .NET 2.1 installed
>>MDAC 2.8 SP1 installed
THINGS I TRIED:
>>Changed sa login through XL Reporter ConnectionManager utility
--sa password works to get into SQL Server Management studio. As a test, I changed it back and fort to see if that makes a difference, but had no luck.
>>Made sure that SAP is logged into the actual server name (not local, also using sa login and not trusted connection)
>>Reinstalled SAP Client, SAP DI API, cleaned local temp folder %temp%
>>XRDBV table has SBOOEM in the Partner column
>>used SAP cleanup utility to delete bad entries from the registry (did this as a part of a reinstall process) >> based on SAP Note 1287193
Any ideas???
Thanks You!!!
Edited by: Stefan Genzor on Apr 13, 2011 12:56 AM

Hi Stefan,
We are having the same issue with a customer who has moved to a new terminal server environment. We cannot get the users to connect to the DB from there, but SAP is connecting with no issues.
We have exactly the same message & have run through the same steps.
Did you manage to get this resolved, and can you remeber how?
Thanks

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Type 36
I am on
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MS Office 2003
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Hi ,
Did you check if TCP/IP is enabled for the SQL Server service.
If Disable you may need to enable it.
To resolve this error, you can either modify the connection string to use the server name or you can enable TCP/IP for the service. Follow these steps to enable TCP/IP:
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3) Select Protocols for MSSQLSERVER.
4) Right-click TCP/IP, and select Enable.
5) Select SQL Server Services.
6) Right-click SQL Server (MSSQLSERVER), and select Restart.
Also Check the below link.
Hi ,
Did you check if TCP/IP is enabled for the SQL Server service.
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Also Check the below link if doesn't work from above.
http://msdn.microsoft.com/en-us/library/ms365170.aspx
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[TCPIP-client] failed to resolve hostname: siebel82 (err=852198 | Internal: gethostbyname_r ()failed with error. (%sysError))
//1
commonutil ValidateSiebelGateway sadmin password 192.168.0.82:2320 // return true
commonutil ValidateSiebelGateway sadmin password siebel82:2320 // return false
commonutil ValidateSiebelGateway sadmin password siebel82.cc:2320 // return false
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PING siebel82.cc (192.168.0.82) 56(84) bytes of data.
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64 bytes from siebel82.cc (192.168.0.82): icmp_seq=2 ttl=64 time=0.050 ms
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PING siebel82.cc (192.168.0.82) 56(84) bytes of data.
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64 bytes from siebel82.cc (192.168.0.82): icmp_seq=2 ttl=64 time=0.050 ms
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Server:          192.168.0.82
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//6
[oracle@siebel82 bin]$ uname -a
Linux siebel82.cc 2.6.32-100.34.1.el6uek.x86_64 #1 SMP Wed May 25 17:46:45 EDT 2011 x86_64 x86_64 x86_64 GNU/Linux
//7
Installed Top-level Products (2):
Siebel Enterprise Server 8.2.2.0.0
Siebel Enterprise Server - enu 8.2.2.0.0
Thank you for any tips.

check the connect string in eapps.cfg

C028 unable to connect to siebel gateway name server while enterprise installation

Dear All,
I am getting this error while setting up an enterprise in the gateway server.The configuration wizard is failing with the error
"C028 unable to connect to siebel gateway name server"
Kindly request to assist, the server needs to be delivered on priority
I checked the gateway..cfg this seems to be fine and the gateway server is up and running.
The name server log says the following,but the username and password of sadmin is same as configured in DB
2021 2014-09-04 15:14:20 0000-00-00 00:00:00 +0100 00000000 001 003f 0001 09 GtwyNS 19368 1081086784 /data/siebel/sia811/gtwysrvr/log/NameSrvr.log 8.1.1 [21111] ENU
DBCLog DBCLogError 1 0000000254084ba8:0 2014-09-04 15:14:20 ㈵″㐴8쾈䃬쯌䀔꼄ࢂ쯌䀔쾨䃬ȁ䀇꼄ࢂ,
GenericLog GenericError 1 0000000254084ba8:0 2014-09-04 15:14:20 (secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: ㈵″㐴8쾈䃬쯌䀔꼄ࢂ쯌䀔쾨䃬ȁ䀇꼄ࢂ,
GenericLog GenericError 1 0000000254084ba8:0 2014-09-04 15:14:20 (secmgr.cpp (2735) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
GenericLog GenericError 1 0000000254084ba8:0 2014-09-04 15:14:20 (client.cpp (309) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
SisnTcpIp SisnSockError 1 0000000254084ba8:0 2014-09-04 15:14:20 1089268624: [TCPIP-server] recv() failed for sd=-1 (err=9 | Bad file descriptor)
SisnTcpIp SisnSockError 1 0000000254084ba8:0 2014-09-04 15:14:20 1089268624: [TCPIP-server] send() failed for sd=-1 (err=9 | Bad file descriptor)
DBCLog DBCLogError 1 0000000354084ba8:0 2014-09-04 15:14:20 ㈵″㐴8
GenericLog GenericError 1 0000000354084ba8:0 2014-09-04 15:14:20 (secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: ㈵″㐴8
GenericLog GenericError 1 0000000354084ba8:0 2014-09-04 15:14:20 (secmgr.cpp (2735) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
GenericLog GenericError 1 0000000354084ba8:0 2014-09-04 15:14:20 (client.cpp (309) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
SisnTcpIp SisnSockError 1 0000000354084ba8:0 2014-09-04 15:14:20 1104309136: [TCPIP-server] recv() failed for sd=-1 (err=9 | Bad file descriptor)
SisnTcpIp SisnSockError 1 0000000354084ba8:0 2014-09-04 15:14:20 1104309136: [TCPIP-server] send() failed for sd=-1 (err=9 | Bad file descriptor)
DBCLog DBCLogError 1 0000000454084ba8:0 2014-09-04 15:14:31 ㈵″㐴8
GenericLog GenericError 1 0000000454084ba8:0 2014-09-04 15:14:31 (secmgr.cpp (2679) err=4597538 sys=0) SBL-SEC-10018: ㈵″㐴8
GenericLog GenericError 1 0000000454084ba8:0 2014-09-04 15:14:31 (secmgr.cpp (2735) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
GenericLog GenericError 1 0000000454084ba8:0 2014-09-04 15:14:31 (client.cpp (309) err=4597527 sys=0) SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
SisnTcpIp SisnSockError 1 0000000454084ba8:0 2014-09-04 15:14:31 1104309136: [TCPIP-server] recv() failed for sd=-1 (err=9 | Bad file descriptor)
SisnTcpIp SisnSockError 1 0000000454084ba8:0 2014-09-04 15:14:31 1104309136: [TCPIP-server] send() failed for sd=-1 (err=9 | Bad file descriptor)
Please let me know what else can be checked.Kindly request all to assist me because this server needs to be delivered asap.Let me know if more details is required. Please assist.I checked multiple possibilities even re configuring the gateway server :-( :-(
Regards,
Pramodh

Hi,
i have the same problem, i want to use different schemas on db, i have the schema siebel/sadmin and other schema siebelA/sadminA, i'm installing siebel on linux redhat 6.5, and when i'm on Siebel Server Configuration and i write the user and passw sadminA/sadminA i get the error c028 C028 unable to connect to siebel gateway name server, i made the test by sqlplus using sadminA/sadminA and is ok, i made the test configuring to the schema siebel/sadmin and pass, i need to change some for siebel can work with another schema? i'm new here and i dont know if is correct to write my question here.
Thanks in advance
I add my gateway.cfg
[InfraNameServer]
EnableAuditTrail = FALSE
[InfraSecMgr]
SecAdptName = DBSecAdpt
SecAdptMode = DB
[DBSecAdpt]
DBSecAdpt_SecAdptDllName = sscfsadb
DataSourceName = ServerDataSrc
DBSecAdpt_PropagateChange = TRUE
[DataSources]
ServerDataSrc            = Server
LDAPSecAdpt              = LDAP
[ServerDataSrc]
Docked                   = TRUE
ConnectString            = DemoEnt_DSN
TableOwner               = SIEBELA
DLL                      = sscdo90
SqlStyle                 = OracleCBO
MaxCachedCursors         = 16
MaxCachedDataSets        = 16
ReverseFillThreshold     = 100
FileSystem               = /u01/app/siebel81/gtwysrvr/fs
GatewayAddress           = awsdemo:2320
EnterpriseServer         = DemoEnt
CurrentSQLID             = %SQLID%
MaxCursorSize            = -1
PrefetchSize             = -1
ChartServer              = localhost:8001
ChartImageFormat         = png
[LDAPSecAdpt]
SecAdptDllName              = sscfldap
ServerName                  = $(FQDNName)
Port                        = $(Port)
BaseDN                      = $(BaseDN)
SharedCredentialsDN         = $(SharedCredentialsDN)
UsernameAttributeType       = $(UsernameAttributeType)
PasswordAttributeType       = $(PasswordAttributeType)
CredentialsAttributeType    = $(CredentialsAttributeType)
RolesAttributeType          = $(RolesAttributeType)
SslDatabase                 = $(SslDatabase)
ApplicationUser             = $(ApplicationUser)
ApplicationPassword         = $(ApplicationPassword)
HashDBPwd                   = $(HashDBPwd)
PropagateChange             = $(PropagateChange)
CRC                         = $(CRC)
SingleSignOn                = $(SingleSignOn)
TrustToken                  = $(TrustToken)
UseAdapterUsername          = $(UseAdapterUsername)
SiebelUsernameAttributeType = $(SiebelUsernameAttributeType)

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