Unable to create or update the Excel Personal data provider in Web Rich

Hi All,
Iam getting the below error message ,when iam using Excel as personal data provider in WEBI Rich Client.
"Unable to create or update the Excel Personal data provider in Web Rich Client Cannot open the workbook WIS:10872"
Please suggest a solution ,it helps a lot..
Regards
Mahesh

Hi,
Was this issue resolved? I see this post has been marked answered but there wasn't any information on what it took to resolve the issue.
We have our CMS and processing servers on Linux while our Scheduling servers are on Windows. The WEBI reports with external data providers fail to run on Infoview/ scheduler.
We were told this is addressed in FP 3.6 but that is not the case. We installed FP 3.6 but still continue to see these errors. It required us to manually deploy the ExtensionFactoryService package for enabling the refresh of such reports on infoview/schedulers. It also involves placing of the file used [.xls/.txt] on the linux server on the PersonalDPFiles directory.
No luck so far!!!
Any help would be greatly appreciated!
Thanks
Avinash

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