Unable to download itunes 10.7, the download just hangs

I'm trying to connect my new iphone 5 to itunes but need to upgrade to 10.7....so I start the download and it gets most of the way through and then just hangs.  I'm using Windows 7 on HP DV9000 and have tried numerous times....had this same problem installing itunes to begin with.  We had to save the setup.exe to a USB after downloading from another PC and then run the installer on my laptop from the USB and it worked.  How can I update to 107?  If I try to download 10.7as in a new install will I lose all my music and playlists?

had this same problem installing itunes to begin with. We had to save the setup.exe to a USB after downloading from another PC and then run the installer on my laptop from the USB and it worked.
I'd try that again. Can you update with the installer file for the 10.7.0.21 version?

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    System Version: OS X 10.8.5 (12F45)
    Kernel Version: Darwin 12.5.0
    Boot Mode: Normal
    Model: MacBookPro6,2
    USB
       USB Optical Mouse (KYE Systems Corp.)
    System diagnostics
       2014-11-06 iTunes hang
       2014-11-06 iTunes hang
       2014-11-06 iTunes hang
       2014-11-06 iTunes hang
       2014-11-06 iTunes hang
       2014-11-06 iTunes hang
       2014-11-06 iTunes hang
       2014-11-06 iTunes hang
       2014-11-06 iTunes hang
       2014-11-06 iTunes spin
    User diagnostics
       2014-10-26 DiskAid crash
       2014-11-03 CalendarAgent crash
    Kernel messages
       Nov 4 00:58:33   wl0: Roamed or switched channel, reason #2, bssid 4a:xx:xx:xx:xx:70 (note: I blocked these numbers out)
       Nov 4 09:11:52   SIOCPROTODETACH_IN6: utun0 error=6
       Nov 4 09:26:03   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
       --- last message repeated 5 times ---
       Nov 5 00:53:48   IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,464)->(2,668).
       Nov 5 00:58:25   IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,444)->(2,644).
       Nov 5 02:48:38   IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,440)->(2,640).
       Nov 5 02:48:38   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
       --- last message repeated 1 time ---
       Nov 5 02:51:16   IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,420)->(2,620).
       Nov 5 08:10:45   SIOCPROTODETACH_IN6: utun0 error=6
       Nov 5 08:26:07   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
       Nov 5 10:09:50   smb_ntstatus_error_to_errno: Couldn't map ntstatus (0xc0020050) to errno returning EIO
       Nov 5 12:43:34   SIOCPROTODETACH_IN6: utun1 error=6
       Nov 5 12:46:11   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
       Nov 5 16:55:00   SIOCPROTODETACH_IN6: utun1 error=6
       Nov 5 21:51:41   IOAudioStream[0xffffff8010256400]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,418)->(2,618).
       Nov 5 21:52:04   IOAudioStream[0xffffff8010256400]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,658)->(2,858).
       Nov 5 21:53:44   IOAudioStream[0xffffff801567f000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,478)->(2,678).
       Nov 5 21:54:28   IOAudioStream[0xffffff801567f000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,458)->(2,658).
       Nov 5 22:00:05   SIOCPROTODETACH_IN6: utun1 error=6
       Nov 5 22:08:48   IOAudioStream[0xffffff80180a4200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,40c)->(2,60c).
       Nov 5 22:31:57   SIOCPROTODETACH_IN6: utun1 error=6
       Nov 5 23:01:19   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
       Nov 6 00:01:42   SIOCPROTODETACH_IN6: utun0 error=6
    Loaded extrinsic kernel extensions
       com.freecom.driver.BoulderScsi (1.0.0d1)
    Extrinsic daemons
       com.bitdefender.CoreIssues
       com.bitdefender.Daemon
       com.bitdefender.UpdDaemon
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       com.sonycorporation.BloggieInstallerAgent
       com.oracle.java.JavaUpdateHelper
       com.microsoft.office.licensing.helper
       com.cisco.anyconnect.vpnagentd
       com.bitdefender.upgrade
       com.bitdefender.AuthHelperTool
       com.adobe.fpsaud
    Extrinsic agents
       com.trusteer.rapport.rapportd
       com.sony.BloggieSoftware.AutoRun
       com.cisco.anyconnect.gui
       com.bitdefender.antivirusformac
       com.Livestation
       com.google.keystone.user.agent
       com.divx.agent.postinstall
       com.adobe.ARM.UUID
    launchd items
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        (com.bitdefender.antivirusformac)
       /Library/LaunchAgents/com.cisco.anyconnect.gui.plist
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       /Library/LaunchAgents/com.sony.BloggieSoftware.AutoRun.plist
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       /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
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       /Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist
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       /Library/LaunchDaemons/com.sonycorporation.BloggieInstallerAgent.plist
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       /Library/LaunchDaemons/com.trusteer.rooks.rooksd.plist
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       Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist
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       Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist
        (com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID)
       Library/LaunchAgents/com.divx.agent.postinstall.plist
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       /System/Library/Extensions/WD1394HPDriver.kext
        (com.wdc.driver.1394HP)
       /System/Library/Extensions/WDUSBHPDriver.kext
        (com.wdc.driver.USBHP)
       /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component
        (net.telestream.wmv.import)
       /Library/Internet Plug-Ins/AdobePDFViewer.plugin
        (com.adobe.acrobat.pdfviewer)
       /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
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       /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin
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       /Library/Internet Plug-Ins/Flash Player.plugin
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       /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
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       /Library/Internet Plug-Ins/iPhotoPhotocast.plugin
        (com.apple.plugin.iPhotoPhotocast)
       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
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       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
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    Extrinsic shared libraries
       /usr/lib/libgutenprint.2.dylib
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    Global login items
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    User login items
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    Restricted user files: 21
    Font problems: 40
    Bad plists
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    Desktop file count: 25
    Elapsed time (s): 75

    Dear Linc,
    Thanks, once again, for repeating yourself by sending me the message above (a message you have sent to MANY users with this problem)!
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    6) I closed all remaining apps on my computer that were opened and I restarted it.
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    9) I patiently waited until the library update completed, but it DID COMPLETE.
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    CAVEATS:
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    3) I also use iTunes Match, but I haven't turned it on yet in the newly installed app. On the iTunes Match page, it says, "Add this computer" or "No thanks". So, the app is behaving as if I'm just beginning to use iTunes Match for the first time.  Later, I will click on "Add this computer", and I hope it goes smoothly!
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    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I keep being prompted to download Firfox version 28.0 but when I click on the Download button the laptop just hangs saying "trying to connect"

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