Unable to download/save a pdf doc from Adobe Acrobat Reader (in IE8 or IE9)

I can open the pdf doc, but the button that I would normally click to download the doc to my computer is not highlighted.  I tried upgrading from IE8 to IE9, but still cannot download.  Thanks for any help!

Actually, I had similar issue, but it was FM.  Occasionally, when I did a Save as PDF or Save as with HTML, FM went on for a few moment then stoped saving with an error message along the line: Cannot create <some file name>...  It kept doing the same thing for several tries until I deleted the previously generated files, then all would be well for a while, until the next time...  I don't know it had anything to do with the generated files (PDF or HTML) being opened on a web-browser at the moment.  Yet, as I remembered prior to that and verified afterward, in those times that went without such error, those files were being opened as well.  Thanks!
PS: I'm using FrameMaker 11

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