Unable to edit documents in InDesign CS4

Hello,
A work colleague has recently changed their laptop and installed CS4 - since the getting new computer he has been unable to edit documents (which are fine on my machine). He can select objects and reposition on the screen, but can't edit/delete. He can place the cursor and type new text, but can't edit existing text and is unable to move the cursor with the cursor keys.
The objects are not on the master page or locked.
Our Corporate IT has recently revoked all admin access to our own machines - could this affect InDesign? (No-one else seems to be effected)
We have tried uninstalling/reinstalling and deleting the prefs, but to to avail.
Any ideas?
Thanks!

Hi Peter,
Thanks for the reply.
My colleague had CS4 installed on his previous machine and had been using it without problem for over a year - its only since receiving his new laptop that the issues have started.
Unfortunately, I don't think setting up a new user account is really an option (it requires assistance from our parent company's IT dept.).
Yes, we did follow the instructions in the link when replacing the prefs files.
Regards,
James

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