Unable to Export data from Forms in 11.5.10.2

Hi All,
When I am trying to export data from a Form, the output is not appearing on my desktop to save or view for further processing. When I click on File-->Export link, a screen appears for a fraction of second and then disappears automatically.
And it is generating the below error file in my desktop.
# A fatal error has been detected by the Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x006e0065, pid=4988, tid=3864
# JRE version: 6.0_29-b11
# Java VM: Java HotSpot(TM) Client VM (20.4-b02 mixed mode, sharing windows-x86 )
# Problematic frame:
# C 0x006e0065
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
--------------- T H R E A D ---------------
Current thread (0x033a1c00): JavaThread "AWT-Windows" daemon [_thread_in_native, id=3864, stack(0x00960000,0x00a60000)]
siginfo: ExceptionCode=0xc0000005, reading address 0x006e0065
Registers:
EAX=0x070bf4d0, EBX=0x00000001, ECX=0x034a7a30, EDX=0x00000004
ESP=0x00a5fae0, EBP=0x00a5fb0c, ESI=0x033a1d28, EDI=0x034a7a30
EIP=0x006e0065, EFLAGS=0x00010293
Top of Stack: (sp=0x00a5fae0)
0x00a5fae0: 6d09ccc0 00a5fb74 6d09c780 00000000
0x00a5faf0: 00000000 00000001 033a1d28 00a5fae4
0x00a5fb00: 00a5fb90 6d0c0628 00000001 00a5fb38
0x00a5fb10: 7e418734 001002d0 0000981a 034a7a30
0x00a5fb20: 00000000 6d09c780 dcbaabcd 00000000
0x00a5fb30: 00a5fb74 6d09c780 00a5fba0 7e418816
0x00a5fb40: 6d09c780 001002d0 0000981a 034a7a30
0x00a5fb50: 00000000 00a5fc34 00a5fc2c 005de248
Instructions: (pc=0x006e0065)
0x006e0045:
[error occurred during error reporting (printing registers, top of stack, instructions near pc), id 0xc0000005]
Register to memory mapping:
EAX=0x070bf4d0 is an unknown value
EBX=0x00000001 is an unknown value
ECX=0x034a7a30 is an unknown value
EDX=0x00000004 is an unknown value
ESP=0x00a5fae0 is pointing into the stack for thread: 0x033a1c00
EBP=0x00a5fb0c is pointing into the stack for thread: 0x033a1c00
ESI=0x033a1d28 is an unknown value
EDI=0x034a7a30 is an unknown value
Stack: [0x00960000,0x00a60000], sp=0x00a5fae0, free space=1022k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C 0x006e0065
C [USER32.dll+0x8734] GetDC+0x6d
C [USER32.dll+0x8816] GetDC+0x14f
C [USER32.dll+0x89cd] GetWindowLongW+0x127
C [USER32.dll+0x8a10] DispatchMessageW+0xf
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+52
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x07294400 JavaThread "SysExecutionThead" daemon [_thread_blocked, id=328, stack(0x04830000,0x04880000)]
0x0351e400 JavaThread "AWT-EventQueue-3" [_thread_blocked, id=4484, stack(0x046f0000,0x04740000)]
0x06f3a400 JavaThread "Flush Queue" [_thread_blocked, id=5560, stack(0x0a530000,0x0a580000)]
0x073b5400 JavaThread "Thread-20" [_thread_in_native, id=3872, stack(0x09f40000,0x09f90000)]
0x06dc1400 JavaThread "CursorIdler" [_thread_blocked, id=2808, stack(0x09ef0000,0x09f40000)]
0x07079c00 JavaThread "TaskScheduler timer" [_thread_blocked, id=2824, stack(0x09ea0000,0x09ef0000)]
0x070bc400 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=5280, stack(0x045b0000,0x04600000)]
0x07607400 JavaThread "Busy indicator" daemon [_thread_blocked, id=4924, stack(0x09e50000,0x09ea0000)]
0x034f7c00 JavaThread "Forms-StreamMessageReader" [_thread_blocked, id=3856, stack(0x07960000,0x079b0000)]
0x06d18400 JavaThread "thread applet-oracle.forms.engine.Main-3" [_thread_in_native, id=640, stack(0x07910000,0x07960000)]
0x02ceb400 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=1568, stack(0x04880000,0x048d0000)]
0x034e2c00 JavaThread "thread applet-oracle/apps/fnd/formsClient/FormsLauncher.class-2" [_thread_blocked, id=5788, stack(0x04790000,0x047e0000)]
0x033dac00 JavaThread "Applet 4 LiveConnect Worker Thread" [_thread_blocked, id=4080, stack(0x047e0000,0x04830000)]
0x034d8000 JavaThread "Thread-14" [_thread_in_native, id=5068, stack(0x04740000,0x04790000)]
0x034da000 JavaThread "LPR" [_thread_blocked, id=2720, stack(0x046a0000,0x046f0000)]
0x034dd400 JavaThread "Thread-12" [_thread_blocked, id=5720, stack(0x044e0000,0x04530000)]
0x0345e400 JavaThread "AWT-EventQueue-1" [_thread_blocked, id=4848, stack(0x04650000,0x046a0000)]
0x0345d400 JavaThread "TimerQueue" daemon [_thread_blocked, id=4800, stack(0x04600000,0x04650000)]
0x03413800 JavaThread "thread applet-unitask.localPrint.clientAppletLauncher-1" [_thread_blocked, id=3184, stack(0x043f0000,0x04440000)]
0x033ea000 JavaThread "JVM[id=0]-Heartbeat" daemon [_thread_blocked, id=5900, stack(0x04490000,0x044e0000)]
0x033e6c00 JavaThread "AWT-EventQueue-2" [_thread_blocked, id=3036, stack(0x04440000,0x04490000)]
0x033e4c00 JavaThread "Applet 3 LiveConnect Worker Thread" [_thread_blocked, id=5652, stack(0x03790000,0x037e0000)]
0x033dd800 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=1008, stack(0x043a0000,0x043f0000)]
0x033d7000 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=4576, stack(0x03920000,0x03970000)]
0x033d5000 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=4136, stack(0x038d0000,0x03920000)]
0x033ae400 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=3632, stack(0x03880000,0x038d0000)]
0x033a8400 JavaThread "SysExecutionTheadCreator" daemon [_thread_blocked, id=4468, stack(0x03330000,0x03380000)]
0x033a5c00 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=4164, stack(0x037e0000,0x03830000)]
=>0x033a1c00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3864, stack(0x00960000,0x00a60000)]
0x033a0400 JavaThread "AWT-Shutdown" [_thread_blocked, id=2668, stack(0x03640000,0x03690000)]
0x0339f000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2840, stack(0x035f0000,0x03640000)]
0x02d84800 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=5160, stack(0x035a0000,0x035f0000)]
0x02da6000 JavaThread "Timer-0" [_thread_blocked, id=3064, stack(0x032e0000,0x03330000)]
0x02d4d400 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=4168, stack(0x031e0000,0x03230000)]
0x02d39000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=1560, stack(0x02fb0000,0x03000000)]
0x02d34000 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=6076, stack(0x02f60000,0x02fb0000)]
0x02d31800 JavaThread "Attach Listener" daemon [_thread_blocked, id=5804, stack(0x02f10000,0x02f60000)]
0x02d30400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1996, stack(0x02ec0000,0x02f10000)]
0x02d29800 JavaThread "Finalizer" daemon [_thread_blocked, id=3760, stack(0x02e70000,0x02ec0000)]
0x02d28000 JavaThread "Reference Handler" daemon [_thread_blocked, id=2708, stack(0x02e20000,0x02e70000)]
0x00888000 JavaThread "main" [_thread_blocked, id=4944, stack(0x00910000,0x00960000)]
Other Threads:
0x02cec000 VMThread [stack: 0x02dd0000,0x02e20000] [id=3156]
0x02d44000 WatcherThread [stack: 0x03000000,0x03050000] [id=5780]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 10048K, used 3925K [0x22990000, 0x23470000, 0x27ee0000)
eden space 8960K, 43% used [0x22990000, 0x22d654f8, 0x23250000)
from space 1088K, 0% used [0x23250000, 0x23250000, 0x23360000)
to space 1088K, 0% used [0x23360000, 0x23360000, 0x23470000)
tenured generation total 21996K, used 13195K [0x27ee0000, 0x2945b000, 0x32990000)
the space 21996K, 59% used [0x27ee0000, 0x28bc2d50, 0x28bc2e00, 0x2945b000)
compacting perm gen total 12288K, used 9062K [0x32990000, 0x33590000, 0x36990000)
the space 12288K, 73% used [0x32990000, 0x332699b0, 0x33269a00, 0x33590000)
ro space 10240K, 51% used [0x36990000, 0x36ebd0b8, 0x36ebd200, 0x37390000)
rw space 12288K, 54% used [0x37390000, 0x37a29570, 0x37a29600, 0x37f90000)
Code Cache [0x00af0000, 0x00d50000, 0x02af0000)
total_blobs=1512 nmethods=1280 adapters=167 free_code_cache=31064896 largest_free_block=320
Dynamic libraries:
0x00400000 - 0x00424000      C:\Program Files\Java\jre6\bin\java.exe
0x7c900000 - 0x7c9b2000      C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f6000      C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000      C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f03000      C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000      C:\WINDOWS\system32\Secur32.dll
0x5cb70000 - 0x5cb96000      C:\WINDOWS\system32\ShimEng.dll
0x71590000 - 0x71609000      C:\WINDOWS\AppPatch\AcLayers.DLL
0x7e410000 - 0x7e4a1000      C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f59000      C:\WINDOWS\system32\GDI32.dll
0x7c9c0000 - 0x7d1d7000      C:\WINDOWS\system32\SHELL32.dll
0x77c10000 - 0x77c68000      C:\WINDOWS\system32\msvcrt.dll
0x77f60000 - 0x77fd6000      C:\WINDOWS\system32\SHLWAPI.dll
0x774e0000 - 0x7761e000      C:\WINDOWS\system32\ole32.dll
0x769c0000 - 0x76a74000      C:\WINDOWS\system32\USERENV.dll
0x73000000 - 0x73026000      C:\WINDOWS\system32\WINSPOOL.DRV
0x76390000 - 0x763ad000      C:\WINDOWS\system32\IMM32.DLL
0x773d0000 - 0x774d3000      C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
0x7c340000 - 0x7c396000      C:\Program Files\Java\jre6\bin\msvcr71.dll
0x6d7f0000 - 0x6da9f000      C:\Program Files\Java\jre6\bin\client\jvm.dll
0x76b40000 - 0x76b6d000      C:\WINDOWS\system32\WINMM.dll
0x6d7a0000 - 0x6d7ac000      C:\Program Files\Java\jre6\bin\verify.dll
0x6d320000 - 0x6d33f000      C:\Program Files\Java\jre6\bin\java.dll
0x6d000000 - 0x6d14c000      C:\Program Files\Java\jre6\bin\awt.dll
0x5ad70000 - 0x5ada8000      C:\WINDOWS\system32\uxtheme.dll
0x4fdd0000 - 0x4ff76000      C:\WINDOWS\system32\d3d9.dll
0x00ae0000 - 0x00ae6000      C:\WINDOWS\system32\d3d8thk.dll
0x77c00000 - 0x77c08000      C:\WINDOWS\system32\VERSION.dll
0x6d7e0000 - 0x6d7ef000      C:\Program Files\Java\jre6\bin\zip.dll
0x6d420000 - 0x6d426000      C:\Program Files\Java\jre6\bin\jp2native.dll
0x6d1d0000 - 0x6d1e3000      C:\Program Files\Java\jre6\bin\deploy.dll
0x77a80000 - 0x77b15000      C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000      C:\WINDOWS\system32\MSASN1.dll
0x77120000 - 0x771ab000      C:\WINDOWS\system32\OLEAUT32.dll
0x3d930000 - 0x3da16000      C:\WINDOWS\system32\WININET.dll
0x03050000 - 0x03059000      C:\WINDOWS\system32\Normaliz.dll
0x78130000 - 0x78263000      C:\WINDOWS\system32\urlmon.dll
0x3dfd0000 - 0x3e1bb000      C:\WINDOWS\system32\iertutil.dll
0x6d6a0000 - 0x6d6e6000      C:\Program Files\Java\jre6\bin\regutils.dll
0x6d600000 - 0x6d613000      C:\Program Files\Java\jre6\bin\net.dll
0x71ab0000 - 0x71ac7000      C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000      C:\WINDOWS\system32\WS2HELP.dll
0x6d620000 - 0x6d629000      C:\Program Files\Java\jre6\bin\nio.dll
0x74720000 - 0x7476c000      C:\WINDOWS\system32\MSCTF.dll
0x77b40000 - 0x77b62000      C:\WINDOWS\system32\apphelp.dll
0x755c0000 - 0x755ee000      C:\WINDOWS\system32\msctfime.ime
0x6d230000 - 0x6d27f000      C:\Program Files\Java\jre6\bin\fontmanager.dll
0x6d780000 - 0x6d788000      C:\Program Files\Java\jre6\bin\sunmscapi.dll
0x68000000 - 0x68036000      C:\WINDOWS\system32\rsaenh.dll
0x5b860000 - 0x5b8b5000      C:\WINDOWS\system32\netapi32.dll
0x71a50000 - 0x71a8f000      C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000      C:\WINDOWS\system32\DNSAPI.dll
0x76d60000 - 0x76d79000      C:\WINDOWS\system32\iphlpapi.dll
0x76d40000 - 0x76d58000      C:\WINDOWS\system32\MPRAPI.dll
0x77cc0000 - 0x77cf2000      C:\WINDOWS\system32\ACTIVEDS.dll
0x76e10000 - 0x76e35000      C:\WINDOWS\system32\adsldpc.dll
0x76f60000 - 0x76f8c000      C:\WINDOWS\system32\WLDAP32.dll
0x76b20000 - 0x76b31000      C:\WINDOWS\system32\ATL.DLL
0x76e80000 - 0x76e8e000      C:\WINDOWS\system32\rtutils.dll
0x71bf0000 - 0x71c03000      C:\WINDOWS\system32\SAMLIB.dll
0x77920000 - 0x77a13000      C:\WINDOWS\system32\SETUPAPI.dll
0x76fb0000 - 0x76fb8000      C:\WINDOWS\System32\winrnr.dll
0x76fc0000 - 0x76fc6000      C:\WINDOWS\system32\rasadhlp.dll
0x662b0000 - 0x66308000      C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000      C:\WINDOWS\System32\wshtcpip.dll
0x6d1a0000 - 0x6d1c3000      C:\Program Files\Java\jre6\bin\dcpr.dll
0x605d0000 - 0x605d9000      C:\WINDOWS\system32\mslbui.dll
0x49460000 - 0x4986b000      C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
0x78520000 - 0x785c3000      C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.4148_x-ww_d495ac4e\MSVCR90.dll
0x78480000 - 0x7850e000      C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.4148_x-ww_d495ac4e\MSVCP90.dll
0x78e20000 - 0x78e4b000      C:\WINDOWS\WinSxS\x86_Microsoft.VC90.ATL_1fc8b3b9a1e18e3b_9.0.30729.4148_x-ww_353599c2\ATL90.DLL
0x74980000 - 0x74aa3000      C:\WINDOWS\system32\msxml3.dll
0x76bf0000 - 0x76bfb000      C:\WINDOWS\system32\PSAPI.DLL
VM Arguments:
jvm_args: -D__jvm_launched=6364512386 -Xbootclasspath/a:C:\PROGRA~1\Java\jre6\lib\deploy.jar;C:\PROGRA~1\Java\jre6\lib\javaws.jar;C:\PROGRA~1\Java\jre6\lib\plugin.jar -Dsun.awt.warmup=true
java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid2020_pipe7,read_pipe_name=jpi2_pid2020_pipe6
Launcher Type: SUN_STANDARD
Environment Variables:
PATH=C:\Program Files\PC Connectivity Solution\;C:\Program Files\CA\SharedComponents\CAWIN\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI.ACE\Core-Static;C:\PROGRA~1\CA\SHARED~1\CAM\bin;C:\Program Files\CA\Unicenter DSM\bin;C:\Program Files\Windows Imaging\;C:\Program Files\Intel\DMIX
USERNAME=aggarwalam
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 10, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows XP Build 2600 Service Pack 3
CPU:total 4 (4 cores per cpu, 1 threads per core) family 6 model 23 stepping 10, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1
Memory: 4k page, physical 3665072k(2703832k free), swap 5592752k(4834108k free)
vm_info: Java HotSpot(TM) Client VM (20.4-b02) for windows-x86 JRE (1.6.0_29-b11), built on Oct 3 2011 01:01:08 by "java_re" with MS VC++ 7.1 (VS2003)
time: Mon Jul 02 09:18:26 2012
elapsed time: 108 seconds
Can anyone please help me on this.
Thanks in advance.
Regards,
Charls K V

When I am trying to export data from a Form, the output is not appearing on my desktop to save or view for further processing. When I click on File-->Export link, a screen appears for a fraction of second and then disappears automatically.Please add the application URL to the trusted sites list from the browser.
Also, make sure all pop-up blockers are disabled.
And it is generating the below error file in my desktop.Is this the same error you get in the Jinitiator/JRE console window? -- How to enable tracing and logging for Sun JRE (Native Plug-in) [ID 549423.1]
Please make sure no errors are reported in the database file log.
Also, please see these docs/links.
Troubleshooting Export and Attachment issues in Oracle Applications 11i [ID 338651.1]
How to Troubleshoot Forms Hanging Using Export Functionality [ID 423261.1]
Attachments and Exports, a Troubleshooting Guide [ID 135444.1]
https://forums.oracle.com/forums/search.jspa?threadID=&q=Export+AND+Troubleshooting&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
https://forums.oracle.com/forums/search.jspa?threadID=&q=Export+AND+Disappear&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Thanks,
Hussein

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    message('Error --'| |sqlcode| |sqlerrm);
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    Keywords
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    Header Data
    Released On
    21.10.2011 14:43:35   
    Release Status
    Released to Customer   
    Component
    BI Business intelligence solutions  
    Priority
      Normal  
    Category
      Problem  
    Product
    Product
    Product Version
    SAP BusinessObjects Business Intelligence platform
    SAP BusinessObjects Enterprise XI 3.0

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    at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
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    at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
    at System.IO.StreamReader.ReadBuffer(Char[] userBuffer, Int32 userOffset, Int32 desiredChars, Boolean& readToUserBuffer)
    at System.IO.StreamReader.Read(Char[] buffer, Int32 index, Int32 count)
    at TcpListenerWorkerRole.WorkerRole.<>c__DisplayClass0.<<Run>b__2>d__0.MoveNext() in C:\Work\Own projects\EMAC\AzureCloudEmac\TcpListenerWorkerRole\WorkerRole.cs:line 60
    I've already tried to configure an internal port in the ServiceDefinition.csdef file, but I get the same exception there.
    As you can see, the client can connect to the service (the log shows the message: Client connected with the address) but when it tries to read the bytes from the stream, it throws the exception.
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    I'm using Windows Azure SDK 2.3
    Any help will be very very welcome!
    Thanks in advance!
    Javier
    En caso de que la respuesta te sirva, porfavor, márcala como válida
    Muchas gracias y suerte!
    Javier Jiménez Roda
    Blog: http://jimenezroda.wordpress.com

    hi Javier,
    I changed your code like this:
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    StreamWriter writer = new StreamWriter(netStream);
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    try
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    int readedChars = reader.Read(receivedChars, 0, client.ReceiveBufferSize);
    char[] validChars = new char[readedChars];
    Array.ConstrainedCopy(receivedChars, 0, validChars, 0, readedChars);
    input = new string(validChars);
    // LoggingProvider.Logger.Info("This is what the host sent to you: " + input + ". Readed chars=" + readedChars);
    try
    string orderResultFormat = Encoding.ASCII.GetString(Encoding.ASCII.GetBytes("\xB")) + @"MSH|^~\&|Instrument|Laboratory|LIS|LIS Facility|20120427123212+0100||ORL^O34^ORL_O34| 11|P|2.5.1||||||UNICODE UTF-8|||LAB-28^IHE" + Environment.NewLine + "MSA|AA|10" + Environment.NewLine + @"PID|||patientId||""""||19700101|M" + Environment.NewLine + "SPM|1|sampleId&ROCHE||ORH^^HL70487|||||||P^^HL70369" + Environment.NewLine + "SAC|||sampleId" + Environment.NewLine + "ORC|OK|orderId|||SC||||20120427123212" + Encoding.ASCII.GetString(Encoding.ASCII.GetBytes("\x1c\x0d"));
    writer.Write(orderResultFormat);
    catch (Exception e)
    // LoggingProvider.Logger.Exception("Unexpected exception while writting the response", e);
    client.Close();
    catch (Exception ex)
    //LoggingProvider.Logger.Exception("Unexpected exception while Reading the request", ex);
    client.Close();
    Please try it. For this error message, I suggest you could refer to this thread (http://stackoverflow.com/questions/6173763/using-windows-azure-to-use-as-a-tcp-server
    ) and this post (http://stackoverflow.com/a/5420788).
    Regards,
    Will
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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