Unable to get Phone Dialer working

Hello everyone,
I have setup a brand new client. And I am unable to get the dialer working correctly.
I have followed the directions here: Re: The Top10 most frequently asked questions and answers (FAQ) January 2009
- Telephony service is started
- Windows XP Phone and Modem settings correctly configured
- Phone Dialer does work and does show the progress of the "manual" test call
- Phone Dialer is running and minimized
- SAP/b1 General Settings/Service is setup with an area code.. nothing needed for an outside line
When I pull up a Business Partner and hover over a phone number, I hit CTRL+TAB and nothing happens... the next field is just highlighted and no dialing occurs.
Any thoughts as to what I'm missing to get this working correctly?
All input is welcome.
Thanks!
~ terry o.

Finally got this working. Please setup your dialer using these directions;
- Telephony service is started
- Windows Phone and Modem settings correctly configured with any required settings like area code or country
- Run Phone Dialer (dialer.exe) and confirm it does work and does show the progress of a "manual" test call
- Change SAP/b1 General Settings/"Service" is setup with an area code.. and outside line requirements
Open SAP/b1 and hover your cursor over a phone number. When the "phone" icon is displayed, press "CTRL + double-click".
The dialer should open and you should see the progres of your call.
Good luck!
~ terry o.

Similar Messages

  • Unable to get phone line working - next appointmen...

    Hi
    I moved home a few day before Christmas and the phone and broadband were due to be activated on the 7th January which was fully understandable.
    Nothing happened on that day so after calling the helpdesk I was told it should be done on the 9th.
    On the 9th , for a while we had a dial tone but not able to make any calls as if it wasnt fully activated.
    After waiting a further 24 hours I spent ages trying to get a straight answer from India without success. they kept saying there was an issue at the exchange but could not clarify the full issue. They were on hold themselves trying to get to BT openreach.
    We have now lost the dial tone and all it says is 'check phone line'
    I have chased them again since without any real outcome.
    The helpdesk called me yesterday to say I need to re-book an exchange engineer and the first available date is over a month away!
    After a lot of pushing they finally admitted that the delay has been caused by the need to get traffic lights installed to allow the engineer to get to the roadside junction box.  I'm not entirely sure where this box is but I have found one within 500 yards of my home and there is certainly no need for lights as te van can be parked on the grass verge. I have a screen gra from Google earth to back this up.
    I would really appeciate some help in getting to the bottom of this matter as I feel I am being fobbed off.
    Regards
    Mark

    I have asked a moderator to provide assistance, they will post an invite on this thread.
    They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
    Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
    Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
    For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
    They will respond either by phone or e-mail within 5-6 working days.
    Please use the tracked e-mail, to reply, not via the forum. Thanks
    This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
    When you submit the form, you will receive an enquiry number, so please keep a note of it
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • PLEASE HELP ME??? Lost itunes trying to downgrade back from 11.0 & unable to get itunes to work at all now..

    New Itunes setup is the worst one yet!!! I couldn't stand it, so I tried uninstalling it and reinstalling older versions, but now I am unable to get it to work in any version. I have uninstalled & reinstalled several times (trying this with multiple versions). Strange thing is that ever since I uninstalled 11.0 I have not been able to get any of the other versions to open at all.. Sometimes an error message box dings & pops up that says something about how to adjust the volume through your itunes, or unable to open file.. other times when I click on the icon it just does absolutely nothing. WILL SOMEONE PLEASE HELP ME??? I'm going crazy without my music & I am panicking because I am afraid I may have lost all music (I have thousands & thousands of songs on there).. I'm hoping to find a way to reinstall an older version, but at this point if I can't find a way to bring back the old version, I'll take 11.0 if I absolutely have to (meaning if it's the only way to retrieve itunes without losing my entire library)

    Have latest version of iTunes installed and running. Also make sure you have internet access working and can access Apple websites. Also, make sure you don't have any entries in your hosts file referring to gs.apple.com....If your not sure about how to do that, go ahead and do the rest first. You can come back to that later.....Plug in phone. Put phone in DFU mode.(google put iphone in DFU mode for instructions) Then restore the phone in iTunes by highliting your device in the left column and click on the Restore button. The latest iOS version is 4.3.3. That's what iTunes will restore it to. When it's done restoring, iTunes will ask if you want to restore from a backup or setup as a new phone. I would use the Setup as a New Phone option. Once it's done, you should have a clean install of the iOS and an operating phone, as long as there are no hardware issues with it.

  • I am unable to get my bluetooth working message says "make sure car mutli media is in range" how do I get connected?

    I am unable to get my bluetooth working on my phone. the message says "make sure car mutli media is in range" how do I get connected and what does that mean?

    Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Currently working on OpenSPARC. Unable to get ModelSim for working on Linux

    We are working on OpenSPARC. We need to get ModelSim to compile the code in Verilog. We are unable to get ModelSim to work on Fedora Linux Version 9, as ModelSim only works on Windows.Is there a way to get Modelsim for Fedora Linux version 9.
    Regards,
    K.Pradheep Kumar
    19.08.08

    They have a Modelsim LE version for Linux. Check this out:
    http://www.model.com/products/default.asp

  • I am also unable to get the 551L working with Windows 8 Beta 1. Any advice?

    I am also unable to get the 551L working with Windows 8 Beta 1 and Mac OS X 10.8 Mountain Lion Developer Preview 2. Any Advice?

    It should be noted that I was previously in those Windows Beta's and I am also a member of both Microsoft Technet (Retail Subscription), and all 3 Apple Developer Programs (IOS, Mac and Safari), which is the reason why I am running Microsoft Windows 8 Beta 1 on 2 of my 3 Dell's (the oldest one has Microsoft Windows XP Service Pack 3 and Microsoft Office 2003 on it, which is the PC that I am using the 551L on), and the Mid Year 2010 Apple Mac Mini has Mac OS X 10.8 Mountain Lion Server Edition on it (something that I am technically am NOT supposed to be talking about here due to my NDA so this will be the last time I mention it here (as you can see I am known for being the type of  Computer Nerd that loves Alpha and Beta Testing)! :-)

  • I am unable to get quicktime to work in IE10

    I am unable to get quicktime to work in IE10 each time it just redirects me to the quicktime download, I've uninstalled and reinstalled quicktime, I've done a reset on IE, tried unchecking ActiveX filtering...Any other ideas?

    I'm working my way through Dreamweaver CC Classroom in a Book. The template in the exercise I'm trying to complete has sections that you can edit and those that you cannot. The links involved are to buttons in the non-editable sections. Since they're non-editable, you can't employ Property Inspector to alter content in those sections. I surmise that the through the Assets Panel approach is supposed to give you the capacity to add hyperlinks to those sections. Double clicking the template does not give you access to those non-editable sections. I've tried that along with a number of other circumventing the Assets Panel approaches. I've dug up a verson of the template from an earlier exercise that doesn't have any non-editable sections and the Property Inspector works fine. With some fumbling aboutI 'm sure I could go right to the code as well.
    Ultimately, I don't think I'll have any difficulty with my project working around the Assets Panel. The deal is... it's supposed to work... and it doesn't. And being blown off by support really ticks me off. I'm sure yoou understand.
    Thanks for your time and effort on my behaf. Being a really stubborn son of a *****... I'll probably keep after this until I get an answer... whether I ever need to use the Assets Panel or not.
                                                                Thanks again.

  • I returned to US from Europe  iPhone 5s has a warning the No SIM card installed.  I can't get phone to work.  SIM card wasn't touched

    I returned to US from Europe  iPhone 5s has a warning the No SIM card installed.  I can't get phone to work.  SIM card wasn't touched

    Try this support article >  iPhone: Troubleshooting No SIM

  • Unable to get following example working

    http://java.sun.com/products/jlf/ed2/samcode/textme1.html
    i am unable to get this example of file menus working.
    i have created a new project in JBuilder called TextMenu.jpx
    i have altered the project properties to look for TextMenu as the main method but it gives me a compilation error:
    "java.lang.NoClassDefFoundError: TextMenu
    Exception in thread "main" "
    can anyone else get this example working???

    Hi there,
    OK So its been two years since the last reply to this thread, but just incase anyone else out there is having problems with getting this example working in JBuilder here is how we did it.
    First off remove the "package samples;" line from the top of the .java file
    then locate the following line
    resources = ResourceBundle.getBundle( "samples.resources.bundles.TextMenuResources", locale);
    and change the part in the quotes to just "TextMenuResources".
    Finally open the samples.jar file and extract the file "TextMenuResources.properties" to the class folder of the project you are working on (for example if your project was called "TextMenu" then locate the "\TextMenu\class" folder and extract the file to there).
    Then compile the .java file in jbuilder and it runs, hopefully.
    I'm guessing there are easier ways to achieve a working state, but i had to get this working on a college computer with a variety of security precautions in place (including no command prompt, and no control panel which makes altering the classpath environment variable hard unfortunately).
    Hope that this helps someone.
    Sheepy / Andy

  • HT2213 I am unable to get this to work. Anyone have success on this?

    I recently had a firmware update go bad on me. I did as it said and it flashed the led and beeped once and the screen remained black. After a long time with nothing happening I shut it down and tried again but this time got the 3 quick 3 long 3 quick beeps/flashes. I downloaded the firmware restoration cd and I am unable to get the cd to work. My mac is a macbook core duo and I have both the restoration cds 1.3 and 1.4. Neither work. I would appreciate any help.

    Never mind. I found out that there isnt a disk for this model yet.

  • HT4623 i up graded my 3gs now cant get phone to work . it says activation server is temp unavailable

    i have upgraded my iphone 3gs and now i cant get the phone to work it says activation server is temporarily unavailable

    This usually happens if the phone has been Hacked / Jailbroken / Modified...
    If this is the case... Then...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • I am unable to get iCloud to work on my iphone 4s. check email is ok but everything else is faded and at the bottom it says iCloud back up is off. how do I turn it off?

    I can't get iCloud to work. the screen says iCloud backup is off but I don't know how to turn it on, can anyone help?

    I have been trying to activate my icloud on my mackbook pro running the latest lion 10.7.3 for the last 2 weeks without any luck. It says verifiction e-mail sent check your e-mail, but I never get any e-mail checke all folders no e-mail from apple. Is somebody have the same proble? How I can verify with my apple id? any help appreciated

  • Unable to get wi fi working?

    I am unable to get my IPOD touch connected to the WI FI to download apps?

    You are apparently trying to connect to protected WiFi networks to which access is restricted (hence the password).
    Do you have your own WiFi network connected to an ISP providing internet access?
    If the answer is no then you will ahve to find a free WiFi network (say at a coffee shop, bookstore, etc) to get internet access.
    If you are trying to connect to your own WiFi network it would appear to be protected and you apparently have forgotten the password. The password can be recovered/changed if you know how to administer your router.

  • Unable to get Twitter Stream working in SocialMiner

    I've had this working in the past but recently the Twitter Stream stopped working in SocialMiner 8.5(3).  I can create a Twitter Stream but when I add it to Campaigns the state "Twitter Stream read error.  Last successful fetch time was NEVER, Success rate is 0%"  I don't see anything was changed, DNS is working, username/password for the Twitter Stream is correct, I just can't seem to figure out what the issue is.  What specific logs can I look at to determine the issue?
    Thanks
    Travis

    @travis 
    Have you tried google chat?  I have a system set up with google chat XMPP so I know that works (my other system is using webex connect.  I don't have one set up with CUP at this time.)
    Create a gmail account.
    The SocialMiner settings are:
    Enabled:
    Yes
    Enable Service Lookup:            Yes
    XMPP Service Name:gmail.com
    User Name:
    [email protected]
    Password: *******
    Again, SocialMiner should work with CUP as well and TAC should be able to start troubleshooting process on that but if you just want to get the XMPP working then you can see how that works with Google chat (also note: getting it to work with google may help narrow the issue with CUP.)

  • SunStudio 11: unable to get collector to work

    I'm using BEA WebLogic 8 & java jdk 1.4.2_08.
    I have written a servlet in C++ and it works fine with Weblogic.
    However I need to look at the bottlenecks when I have multiple threads running.
    I have tried using LD_PRELOAD when starting weblogic and then attaching to the proces with dbx.
    I set up the collector and enter cont to dbx.
    However dbx comes back with the following error:
    (dbx) cont
    Creating experiment database test.6.er ...
    dbx: can't find a system call entry point -- program not linked with libc?
    libc appears in the list of shared libraries for the process.
    Any ideas how to get this all working?
    Thanks
    Damian

    We have a pretty long web page on how to profile WebLogic. I need to find out how to get that page accessible from outside. For now, I believe I can post a launch script referred from that page:
    #!/bin/sh
    #     @(#)collectlaunch.sh.txt 1.1 06/01/20
    # This script is used by the WebLogic NodeManager to start up Managed servers
    # on Unix systems under the control of an Admin server. The Admin
    # server supplies the arguments to this script.
    # The script is invoked with 4 arguments:
    # Arg1: is the command line used to start up a Managed server
    # Arg2: is the file to which stdout is to be redirected to
    # Arg3: is the file to which stderr is to be redirected to
    # Arg4: is the file into which the process id of the Managed server
    # is saved.
    # This script uses just one variable:
    # JAVA_HOME - which is used to determine the Java version that is
    # to be used to start up the WebLogic Managed server.
    # set up WL_HOME, the root directory of your WebLogic installation
    WL_HOME="/apps/infra/weblogic/8.1/PO/INT4/weblogic81"
    # set up common environment
    . "${WL_HOME}/common/bin/commEnv.sh"
    # verify that JAVA_HOME points to a real Java
    #     ?? But why check for javac, as opposed to java? Only java is needed
    if [ ! -f "$JAVA_HOME/bin/javac" ]; then
    echo "The JDK wasn't found in directory $JAVA_HOME." > $3
    exit 1 # fail if not found
    fi
    # --- last steps -- commented out here, and repeated below
    # Spawn the Java
    # "$JAVA_HOME/bin/java" $1 >$2 2>$3 &
    # Save its PID, write it to the file named in the fourth argument
    # PID=$!
    # echo $PID > $4
    # Begin customization, to enable Sun Studio Data collection on the launched server
    # Set NEWARG1 to the argument to be used for invoking the JVM
    # NEWARG1=`echo $1`
    # At this point, massage NEWARG1 if there are any arguments to be removed
    #     when profiling, or extra arguments to add for profiling.
    # use sed on arg1 to extract the token beginning with -Dweblogic.Name= and extract the string
    # following the = which is the name of the application being launched; set APPNAME to it
    APPNAME=`echo $NEWARG1 | sed 's/^.*-Dweblogic.Name=\([^ $]*\).*/\1/'`
    # use sed on arg2 to remove the trailing basename to yield the directory in which
    # the log files are being written and set APPDIR to it
    APPDIR=`dirname $2`
    # construct a name for the experiment, EXPNAME, as ${APPDIR}/${APPNAME}.mm.dd.hh.mm.ss.er
    #     where mm.dd... is the current time stamp
    # use that EXPNAME as a -o argument to collect
    EXPNAME=${APPDIR}/${APPNAME}.`date '+%m%d_01/20/06M%S'`.er
    # construct a name for a script file to send SIGPROF to the process as ${APPDIR}/kill.${APPNAME}
    SIG_SCRIPT=${APPDIR}/kill.${APPNAME}
    # Set $COLLECTOR to command and arguments -- in this case
    #     Default clock profiling
    #     Signal-controlled pause and resume
    #     Archive copying for portability
    #     experiment name constructed above
    COLLECTOR="collect -j on -y PROF -S off -A copy -o ${EXPNAME}
    # Or, use APPNAME to extract COLLECTOR from a configuration file
    #     e.g., grep for $APPNAME.COLLECTOR, and then sed to extract
    #     the remainder of the line and set COLLECTOR to it
    # Or, use APPNAME to extract components for construction of
    #     COLLECTOR for that application from a configuration file
    #     Also, could grep for additional Java arguments, etc.
    # create a log of the information processed in this script
    echo "arg1= " $1 > ${APPDIR}/col.log
    echo "arg2= " $2 >> ${APPDIR}/col.log
    echo "arg3= " $3 >> ${APPDIR}/col.log
    echo "arg4= " $4 >> ${APPDIR}/col.log
    echo "" >> ${APPDIR}/col.log
    echo "NEWARG1= " ${NEWARG1} >> ${APPDIR}/col.log
    echo "" >> ${APPDIR}/col.log
    echo "APPNAME= "${APPNAME} >> ${APPDIR}/col.log
    echo "APPDIR= "${APPDIR} >> ${APPDIR}/col.log
    echo "SIG_SCRIPT= "${SIG_SCRIPT} >> ${APPDIR}/col.log
    echo "EXPNAME= "${EXPNAME} >> ${APPDIR}/col.log
    echo "" >> ${APPDIR}/col.log
    echo "COLLECTOR= "${COLLECTOR} >> ${APPDIR}/col.log
    echo "" >> ${APPDIR}/col.log
    echo "COMMAND= ${COLLECTOR} \"${JAVA_HOME}/bin/java\" ${NEWARG1} >$2 2>$3 &" >> ${APPDIR}/col.log
    echo "" >> ${APPDIR}/col.log
    # Now actually spawn the JVM under COLLECTOR
    ${COLLECTOR} "${JAVA_HOME}/bin/java" ${NEWARG1} >$2 2>$3 &
    # Save the PID, write it to the fourth argument (as in original script)
    PID=$!
    echo $PID > $4
    # and write it to the collector log file
    echo "PID= " $PID >> ${APPDIR}/col.log
    # write a script to send SIGPROF to the process
    # and make the script executable by anyone
    echo "#!/bin/sh" > ${SIG_SCRIPT}
    echo "kill -PROF $PID" >> ${SIG_SCRIPT}
    chmod 777 ${SIG_SCRIPT}

Maybe you are looking for