Unable to index documents in the folder

Hi,
Index server is unable to index the documents inside the folder.
I had created a WebDav folder(MyDocuement) and mapped it to my personal drive. When I created datasource has this folder. I am able to index the folder but not the content inside the folder.
When I checked the
System Administration > System configuration - KM configuration> Index Administration
Index Administration is in green color.
When I check Index Monitor. It indexed the folder and got error to index the documents in the folder.
what should be the rights to index the documents I had given everyong rights to the folder in the KM contents for this folder.
When I check the Display queue. It has given the Unknown hostname.
please Let me know what should I do to index the documents inside the folder.
thanks
Venkata Bandi

Hi Venkata,
As Robert has mentioned, check the parameters "Host" and "Alternative Host" in the URL Generator Service parameters. They should point to the exact portal address...
Also check last part of the document where it specifies about ..
" This can slightly improve performance and you avoid problems with some WebDAV clients due to URLs that are too long. "
Replace the prefix accordingly and check...
Hope this helps..
Regards,
venkat.
[Reward points for useful answers]

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