Unable to install Adobe elearning suite 1.0 in windows 7 pro environment

Question

I have spent two days trying to re-install my elearning suite 1.0 on a new computer.  I have called Adobe support three times.  The first time I got cut off after 25 minutes on line.  The second time I got cut off after 40 minutes on line.  On the third try, after over an HOUR on hold, I made it to a person and I told her my problem.  She was quiet for a second or two and then I heard the dial tone.  If anyone from Adobe support is lurking on this forum, shame on you.
I purchased the very expensive Adobe ELearning Suite 1.0 less than a year ago and installed in on my Windows XP Thinkpad machine.  It was a painful install.  I use Adobe Presenter 7 and Adobe Acrobat Pro.  Thats it.  Nothing else.   
Unfortunately, my Thinkpad died and I have purchasaed a new Thinkpad -- a W510 Windows 7 Pro and 4 g ram.  Should not be an issue.
It will not even get past the starting gate.  I get an auto lang error and then conversion data file.
When I the error I see a similar error for a different product, however the error is for a language mismatch between the operationg system and adobe.  This is not my problem.  I have verified that both products are same language -- jeeze, English.
At this point the only option I can see if to purchase the very expensive Adobe elearning suite 2 -- but guess what?  It too comes with Adobe Presenter 7.  Why should I have to pay another 1000 for the same thing I already own.
Has anyone else had this issue who might be able to provide advice?  At this point I am so frustrated and irritated by Adobe I could scream.
I would also be very receptive of recommendations for a replacement for Presenter --
Very kind regards,
Stephanie D

Answer 1

I emailed the files on Tuesday evening.  Here the files are again. 
My new computer does not have a pdapp.log or a amt.log file. 
Kind regards,
Stephanie Drilling, CMA PMP
Professional Business Solutions, Inc.
1001 Boardwalk Springs Place, Suite 111
O’Fallon, Missouri  USA  63368
t.  [phone]  f. [phone]
Tollfree Number [phone] Ext 314
Website  www.epbsi.com <mip://05621088/www.epbsi.com>
Description: Description: Description: logo
FRESH SOLUTIONS FOR YOUR BUSINESS
CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication.
From: Stephanie Drilling [email protected]
Sent: Tuesday, November 09, 2010 10:08 PM
To: 'Manish Anand'
Cc: 'Suresh Jayaraman'; 'Shivaswamy Viswanath'
Subject: RE: Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
Thank you for taking the time to respond to my forum entry.
I have searched my computer directories and can provide the attached files. 
My new computer does not have a pdapp.log or a amt.log file. 
Kind regards,
Stephanie Drilling, CMA PMP
Professional Business Solutions, Inc.
1001 Boardwalk Springs Place, Suite 111
O’Fallon, Missouri  USA  63368
t.  [phone]  f. [phone]
Tollfree Number [phone] Ext 314
Website  www.epbsi.com <mip://05621088/www.epbsi.com>
Description: Description: Description: Description: logo
FRESH SOLUTIONS FOR YOUR BUSINESS
CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication.
From: Manish Anand [email protected]
Sent: Tuesday, November 09, 2010 7:20 AM
To: [email protected]
Cc: Suresh Jayaraman; Shivaswamy Viswanath
Subject: FW: Unable to install Adobe elearning suite 1.0 in windows 7 pro environment
Hi Stephanie,
It is really unfortunate that you are not able to install our product. We will try our best to resolve your issue.
In order to probe into your issue, we would want you to provide us with some files. Please get us the following files:
1.       oobelib.log          from      MM-DD-YYYY.log.gz
Regards,
Manish Anand
Quality Engineer
Adobe Captivate Team