Unable to install iTunes, have Windows 7, different error mssg than others have posted.
I have a new laptop with Windows 7 and IE9. When I try to install iTunes, I can download it, but it won't install. This is the error message: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the app vendor to verify this is a valid Windows Installer pkg."
HELP! I'm an administrator on the computer, I have tried all the suggestions Apple lists on the support page, and nothing is working.
Neither Apple nor the iTunes installer cares if you have an a/c (I'm assuming that's the lazy way of typing account) when installing iTunes.
If you want/need help, stop trying to be cute, provide the specific details without the short hand.
Otherwise... search for the errors that are being displayed.
Others are more likely to help if you actually put some effort into asking for help.
Similar Messages
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Unable to install Itunes in Windows XP
I am unable to Install Itunes oin Windows xp professional SP2, it gives below error: Let me know how to get it installed
OK, there is still not much to go there.
I assume you are using 32 bit XP Pro, iTunes will not install on 64 bit XP but you should get a different error.
Lets try installing the components of iTunes separately.
Download the iTunes installer and save it in your downloads folder.
The files will be either itunessetup.exe or itunes64setup.exe for a 64 bit system.
Open notepad and copy the following 3 lines into it.
md temp
itunes64setup /extract temp
pause
Remove 64 for 32 bit itunes.
Save the file as extract.bat into the same folder that contains the itunes installer.
Open the downloads folder and you should find the extract file that you saved. Double click on it and a black window will open telling you what it is doing. When its finished, press any key to continue.
You should find that a folder called temp has been created containing all the itunes msi files.
Install by double clicking on them in this order:
Apple Application Support
Bonjour
Apple Mobile Device Support
Apple Software Update
iTunes
Make a note of any error messages and which component it relates to.
Also use the Windows Event viewer to see if there are error messages at the time you attempted the installs.
The following article gives information about using the Event Viewer:
http://support.microsoft.com/kb/308427 -
Unable to install Itunes on Windows 8
Unable to install Itunes on Windows 8.
It states Errors occured during installation. Your system has not been modified, and does not fully down load.
I have tried :-
Uninstall Itunes and then reinstall
Uninstalled Itunes then connect Iphone to computer and tried to source relevant Itunes package.
ininstalled Itunes then tried to install a later version
Even tried an Itunes 64 bit installer then tried to download Itunes.
All the above have been unsucessful. I have a 64 bit operationg system, x64 based processer laptop computer.
I have spoken to the staff at apple store who were all really nice but could not offer any help unless I had an apple computer.
Please help as I have two Iphones and an Ipad which are limited without Itunes.See Troubleshooting issues with iTunes for Windows updates.
If you still have problems installing iTunes download and install 7-Zip (free) and a fresh copy of the current installer from https://www.apple.com/itunes/download/ or use these direct links (which will go out of date at some point):
iTunes 11.1.5 for Windows (32-bit) - iTunesSetup.exe (2014-02-25)
iTunes 11.1.5 for Windows (64-bit) - iTunes64Setup.exe (2014-02-25)
Then unpack the installer into its components using 7-Zip and install them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). If any of the components still fail to install you may get more useful error messages as to why not.
tt2 -
Unable to install itunes in windows 7 64 bit - hanging
Unable to install itunes in windows 7 64 bit - screen is hanging after first few steps ...
Also i am unable to uninstall Apple update software. Are these both related.
Now how do i get the software installed( itunes installed in windows 7)Hey gigipramod,
Thanks for the question. I understand you are experiencing issues installing iTunes. The following resource may provide a solution:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
I am unable to install Itunes on Windows 7 as I am getting the message "an error occured during the installation of assembly "Microsoft VC80.CRT Type ="win32" version="8.0.50727.6195”,public key token 1fc8b 3b 9a 1e 18e 3b”,processorArchitecture=”x86”.Please refer to Help and Support for more information:"HResult 0x800736FD
I found htis other post https://discussions.apple.com/thread/3401328?start=0&tstart=0
I also found this in another post
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.) -
I am unable to install Itunes on Windows 7 as I am getting the message "an error occured during the installation of assembly "Microsoft VC80.CRT Type ="win32" version="8.0.50727.4053,public key token....."HResult 0X8007054f
I found htis other post https://discussions.apple.com/thread/3401328?start=0&tstart=0
I also found this in another post
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.) -
I am unable to install itunes for windows 7
I am unable to install itunes for windows 7.I want to import audio material to my iphon4s from my lap top
rashin wrote:
I am unable to install itunes for windows 7
Why not? Should we guess at the issue or do you plan to provide details so that others can offer suggestions/solutions? -
Unable to install ituns on windows 7 64 missing .dll file
Unable to install ituns on windows 7 64. Installer states missing .dll file.
Here is a solution that worked for a user who also had a problem with iTunes Software Support. This thread was for a win32 version, but Maybe this is the problem for both of you?:
IT appears that AppleApplicationSupport.msi, is not opening and installing properly.
Download and SAVE iTunesSetup.exe, where you can find it.
Then:
1. Download and install WinRAR.
2. Right-click the iTunesSetup.exe icon and choose "Open with WinRAR".
3. Once the EXE is opened in WinRAR, double-click AppleApplicationSupport.msi and when the installer window is open choose "Repair".
4. Done! You can now run iTunes normally.
Here is a link to that fairly lengthy thread.. http://discussions.info.apple.com/thread.jspa?threadID=2151777&tstart=-1 -
Unable to install itunes on XP. Get Error 7
Unable to install itunes on XP. Get Error 7
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
When re installing iTunes on window it shows error message: Service Apple mobil divice does not start
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
im can u please help me out this issue im trying to install iTunes in windows 7 some error showing " windows installer package problem DLL require to complete this installation" this message showing.
Try the following user tip:
" ... A DLL required for this installation to complete could not be run ..." error messages when installing iTunes for Windows -
Have a/c with itunes but unable to install itunes on Windows 7
Though I have an a/c with itunes I am unable to install itunes keep receiving errors when trying to install
Neither Apple nor the iTunes installer cares if you have an a/c (I'm assuming that's the lazy way of typing account) when installing iTunes.
If you want/need help, stop trying to be cute, provide the specific details without the short hand.
Otherwise... search for the errors that are being displayed.
Others are more likely to help if you actually put some effort into asking for help. -
I am still unable to install itunes in Windows Vista
I have tried to run Fix it 4 times now after doing other things suggested in the Apple community and I am still unable to install itunes. Do you have any other ideas?
I've been uninstalling/reinstalling and using CCcleaner, sfcscannow and nothing seems to correct error msg 2- corrupt files found/unable to fix. Now what??????
I am using windows Vista. I NEED help!nothing seems to correct error msg 2
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
TS3212 Unable to instal Itunes in Windows 7 for want of a DLL file / installer error
Can anyone help me in installing the latest itunes. I have downloaded the setup file. When I try to instal, installation fails forwant of a DLL file / error in installer package. What should I do to successfully instal.
I have been using Itunes for so many years. But recently I formatted my laptop and installed the new OS, Windows 7. Previously I was using Windows XP, I did not have problem.
Is there any solution by enabling or disabling any of the service features under administrative tools in the control panel ?Although you're getting a different error message, try the procedure from the following user tip with that one:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems -
Unable to install iTunes on Widows 7. Error: A DLL required could not be run. What now?
I am unable to install iTunes on Widows 7. I get this Error Message during installation: There is a problem with this Windows Installer Package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.
What now please?For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
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