Unable to install iTunes, I get an error saying it is unable to create the directory C:\Program Files (x86)\iTunes\iTunes.Resources\da.lproj\iPodWelcomeOffline.nib
Unable to install iTunes, I get the following error:
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
Similar Messages
-
I keep getting an error message when installing iTunes with windows 8
See the second box in Troubleshooting issues with iTunes for Windows updates.
tt2 -
I know this is a long story, but I'll be damned if I'm not going to get the most specific help I can (as Apple seems to specialize in assuming user error for all its demonic software). I've never had issues with iTunes before (barring a "Connect to iTunes" snafu with my iPod Touch) -- and never, in fact, with Windows Vista, if you believe that -- but this is the most bizarre thing I've seen.
I recently downloaded the new iTunes v 9.0.3 as I am occasionally prompted to do whenever a new version comes out, and immediately I had problems. Access to the iTunes and Quicktime folders was mysteriously denied after the update, and after several hours of frustration, I was able to grant my own Administrative access to these two folders and installation went through. Thank God.
Then I bought some music. No problems -- downloaded just fine, along with a copy of Cinderella Man and the new episode of Smallville. Life was good for a few days.
Then I connected my iPod Touch to the computer. All of a sudden, Microsoft Windows informs me that the "Apple Mobile Device Service stopped working and was closed," with subtext, "A problem caused the application to stop working correctly. Windows will notify you if a solution is available."
Bullsh*t Windows can help me with anything from Apple.
So I've tried to get iTunes to work with me on this. I've come up against the infamous "iTunes could not connect to this iPhone because an unknown error occurred (OxE8000001)" message. My God, when does it ever end?
So I go into Control Panel > Administrative Tools > Services > Apple Mobile Device and start it back up... only to watch it stop again inexplicably moments later. Hmm... Restart. Stays on. Unplug the iPod and plug it back in. Apple Mobile Device Service stops again. Maybe it's the iPod Service itself. Hey, that one's not started! [Start] "Windows could not start the iPod Service service on Local Computer -- Error 5: Access is denied."
What the f*ck is it with this "Access denied" crap? I've never been denied access to even the most intimate functions, files and folders on my freaking computer before! What has Apple created!?
I thought, perhaps Apple Mobile Device software was somehow removed. Okay, let's redownload iTunes (aka Repair the program from the Programs and Features menu in the Control Panel -- same thing). Huh. "An error occurred while attempting to create directory C:\Program Files\iTunes\CD Configuration," and I can choose to Retry or Cancel. So, instinctively, I deleted the CD Configuration folder, assuming iTunes Setup would just recreate it.
Well, that didn't work now, did it? I deleted it and hit Retry, and it said, "The installer has insufficient priveleges to access the directory: C:\Program Files\iTunes\CD Configuration. Log on as administrator or contact your system administrator." Running the .exe file as an adminstrator changes NOTHING about this predicament.
So that's where it stands. No CD Configuration folder; full access to all files and folders involved; Apple Mobile Device Service still keeps going off for no reason; iPod Service still doesn't run; Repairing/Reinstalling iTunes, Quicktime, Bonjour, etc. does nothing; and God (aka Steve Jobs, apparently) hates me.
. . . . . . . . . . . . Help me.Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W. -
Itunes would not open. Deleted it and tried to reinstall it. Got message "The installer has insufficient privildges to access the directory :C:\Program Files (x86)\itunes. The installation cannont continue. Log on as administrator or contact you sysytem administrator. Suggestions?
Okay.
Let's try running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I can't sync my iphone to itunes i get this error message "Iphone could not sync because the sync failed to start" Help? both my computer windows and my phone are on the current versions of ios and itunes
Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
I am trying to update to OS X Mavericks but I cant seem to. Everytime I try to install it, I get an error saying I don't have enough disk space or FindReaperFiles closed unexpectedly. What do I do?
That isn't the problem. When I start the download of Mavericks I have more than enough space on the disk drive. However, once it has downloaded and it is attempting to install this error occurs:
Any ideas where I could re-download FindReaperFiles? From what I can see it's an Apple file but I can't find a download on their site at all.
Thanks! -
I am trying to install iTunes 10.7 and keep getting this error message (I am running Win 7 Ultimate 64 bit):
"The installer has insufficient privileges to access this directory: C:\Program Files (x86)\common\files\apple\MobileDeviceSupport\Sync Services\....\Windows"
There seem to be other threads that deal with other permission errors, those fixes did not work for this.
ThanksThat one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
After downloading software for 123Cheese Photobook (Australia), when I try to open the program, i get: "Initialization error... Could not create the application support directory 'Macintosh HD:Library:Application Support:123 Cheese:'. Please help. The MacBook Pro is one day old.
ThanksHi, Im am also having this same problem,same message, trying to make a photobook with a non-refundable voucher. my Macbook pro is like 2 months old and im up to date with all of my updates.
What ended up happening with this problem for you because, Ive emailed cheese123 3 times and they haven't replied???
Can you help me? Thanx -
I'm using a Windows 8 laptop and I updated my iphone 4s software to IOS7 and of course my itunes needs updating, but when I go to update it is in vain because it comes up with the message that the installer has insufficient privileges to access this directory C:/Program Files(x86)/iTunes/iTunes.Resources/nb.Iproj.
and the installation cannot continue. I have tried changing the security permissions on this file which doesn't let me as it asks that I need Read Permissions etc...
Has anyone encountered this issue, I've looked online but nothing helps for my situationIf you can't delete the .lproj folders try renaming them or deleting/renaming a parent folder, i.e. \iTunes\iTunes.Resources or \iTunes.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
when sending email, I sometimes get an error stating: Mail was unable to find your reply to: You may have deleted message. This does not happen with every sent message but it is doing it more and more. The reply is no where to be found.
You posted in a 4 month old dead post.
You would do better by posting a "New Topic" in the OS/Mail forum area of which os you are using. You will need to indicate which version os you are using as well as which version of Mail you are using in order to get the proper attention to your post. This will help the users reading your post to suggest solutions. -
Error 'The Folder path 'Program Files (x86)' contains an invalid character
I get this error (as it is in the title) when I try to install Itunes. I don't have quicktime or a previous installation of Itunes on my computer. How do I fix it?
yes, itunes will not run without quicktime but when I try to install quicktime it says "the folder path 'program files' contains an invalid character". have you figured it out yet?
-
Unable to install Photoshop I get an error that says FATAL
I keep getting this error while downloading Photoshop. It stops at 42% and says:
FATAL: Payload 'Microsoft Visual C++ 2008 Redistributable Package (x64) 8.0.0.15 {9B78FAB0-AC6B-11E0-8EF3-00215AEA26C9}' information not found in Media_db.It seems Microsoft VC redist package was corrupted on your system.
This is a third part issues, Please install it from the following link:
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=15336
http://www.microsoft.com/download/en/details.aspx?id=29
Please re-install Ps after installing these packages and running Windows Update..
Do let us know if you still face any issue.
Regards,
Ashutosh -
How can i resolve this issue? it said to reinstall itunes so i did and nothing changed. it still gives me the same error saying the registry settings are missing due to other cd burning software. i dont have any other software on my computer
Refer to this article:
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299 -
How do I get around this? The iPad one has the most current iOS allowed for the 1st gen per settings.
Help!this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me... -
i try and plug my phone into itunes and it comes up with an error saying this iphone cannot be used because apple mobile device has not started! what does that mean?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
Maybe you are looking for
-
Error while creating a new entity row
This exception raise when i attempt to set an attribute in overwrite entity's create() method. Please show me what mistake did i take ? Thanks !!! My error stack says: oracle.jbo.RowCreateException: JBO-25017: Error while creating a new entity row fo
-
windows 7 starter firefox 34.0.5 I downloaded install_flashplayer16x32_mssd_aaa_aih.exe, but when I run it, it just crashes. I get: Adobe Installation Helper has stopped working Problem signature: Problem Event Name: APPCRASH Application Name:
-
I have a charge on my CC that does not track to any purchases nor do I have an email receipt. Can anyone tell me where/how I can get this deleted (charge is from 04/08 so nearly two weeks old)? Thanks!
-
3.6.3 Does not appear to cache pages.
I upgraded to 3.6.3 from 3.5.1. I don't think EITHER cache web pages. To test I use a 56k modem, go to Ebay, search a product, display 198 items, let it FINISH loading the page, go to the SECOND page, then hit the BACK arrow. Reloading the first page
-
Getting attachments and emails need serious help!!
I am not sure if I am doing this right, but I am trying to receive emails from gmail, and I am having some serious problems. For some reason I get four emails and then I get a null exception. I have been through my code a dozen times and I cannot fin