Unable to install software update August 2014, "Unexpected error occurred."
PLEASE HELP!
What I am trying to do: Install the latest update on my computer. 1) Because it's an update. 2) Because I need, and currently cannot, access the iCloud feature in my system preferences.
What I have recently done to my computer:
I am currently uploading all my data into the Cloud.
I purchased iTunes Match and Google Drive. Google Drive caused problems on my computer, so I deleted it. It was causing it to crash. It hasn't crashed since, but now runs more slowly.
iTunes Match is taking forever, but seems to be working.;:
Something else I've noticed with iTunes, every time I open the application now, it puts these files onto my desktop screen: iTunes Media folder, iTunes Library.itl, iTunes Library.xml, Album Artwork folder, iTunes Library Extras.itdb and iTunes Library Genius.itdb.
Like I said, PLEASE HELP!!!!
The following is the Console Messages I found within my Console under private/var/log > install.log:
Aug 14 04:49:05 -MacBook-Pro installd[2466]: PackageKit: update_dyld_shared_cache -overlay /var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root
Aug 14 04:49:15 -MacBook-Pro installd[2466]: update_dyld_shared_cache: warning can't use root /Applications/iChat.app/Contents/MacOS/iChat: can't open file, errno=2
Aug 14 04:49:15 -MacBook-Pro installd[2466]: update_dyld_shared_cache: warning can't use root /Applications/iCal.app/Contents/MacOS/iCal: can't open file, errno=2
Aug 14 04:49:18 -MacBook-Pro installd[2466]: PackageKit: Shoving /var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root (3 items) to /
Aug 14 04:49:52 -MacBook-Pro /System/Library/PrivateFrameworks/PackageKit.framework/Resources/shove[2556]: [source=file] failed _RelinkFile(/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/Applications/iTunes.app/Contents/Resources/iT unes.help/Contents/Resources/tr.lproj/itns34268017.html, /Applications/iTunes.app/Contents/Resources/iTunes.help/Contents/Resources/tr.l proj/itns34268017.html): Input/output error
Aug 14 04:49:53 -MacBook-Pro installd[2466]: PackageKit: Install Failed: (null)\nError Domain=PKInstallErrorDomain Code=120 UserInfo=0x1004c3930 "An unexpected error occurred while moving files to the final destination." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 "The operation couldn’t be completed. Input/output error") {\n NSLocalizedDescription = "An unexpected error occurred while moving files to the final destination.";\n NSUnderlyingError = "Error Domain=NSPOSIXErrorDomain Code=5 \"The operation couldn\U2019t be completed. Input/output error\"";\n arguments = (\n "-f",\n "-s",\n "/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root",\n "/"\n );\n}
Aug 14 04:49:54 -MacBook-Pro Software Update[2450]: Error: An unexpected error occurred while moving files to the final destination. (PKInstallErrorDomain code 120)
THANK YOU
<Edited by Host>
you will have the most up to date itunes available for your os 10.6.8. to get a newer version you will have to upgrade to a newer os.
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