Unable to Install Windows Server 2012 R2; system aborts and reboots after first blue Windows logo appears

System:  Dell PowerEdge sc1420 with dual xeon and Adaptec 2420SA SATA RAID (supported by OS); 10 GB memory (2x4, rank 2, organization x4, in DIMM1 & DIMM2; 2x1, registered, organization x8, in DIMM3 & DIMM4)
This computer is currently running Windows Server 2008 R2 Enterprise which was installed with no problems.
Objective: clean install of Windows Server 2012 R2 Standard on an otherwise unused RAID array disk set.
All attempts to boot from DVD result in loading of files (grey progress bar on bottom of screen), brief dark screen, then black screen with a blue windows logo for about 2 seconds and then a flash of about 10 lines of error notifications on a black screen
for about 1/4 second (unreadable), and then a reboot of the computer.
Coreinfo.exe confirms that cpus DO support NX and PAE; do NOT support VMX (virtual machine enhancements).
Attempts to run memtest.exe from boot disk tool-menu startup result in an error message that the memtest.exe file is corrupt.
Running memtest.exe from Windows 2008 R2 install disk results in all memory tests passed!
Attempted booting with multiple DVD's (some +R, some -R, all verified) burned from .iso.  These DVD's were used successfully to install Windows Server 2012 R2 on an HP Pavilion.  Also changed DVD drives just to rule out DVD hardware. 
Running CHKDSK from Windows 2012 R2 on HP Pavilion shows no problems; running CHKDSK from Windows 2008 R2 on the Dell system on the same disks shows some problems.  Running checkdisk on the Windows 2008 R2 install disk from the Windows 2008 R2 installed
system shows no problems.  All disks burned and verified on same system.
Also attempted to boot from USB thumbdrive with copy of DVD on it.  Same results: system loads files then reboots at first Windows logo.  So that would rule out disk quality issues per se??
Started to try an upgrade rather clean install to see if any errors were announced.  None were announced as the system went through much of the process.  I aborted somewhere along the way before committing to the upgrade because 1) the most likely
outcome was it would not boot after install (I don't really need the practice in restoring); and 2) even if it did reboot, having a system that can't be repaired by booting the install disk is pointless.
All disks and raid arrays are recognized and usable by RAID controller card and by Windows Server 2008 R2.  Disks are within spec for use with Adaptec 2420SA (1TB @ 300).
Is VMX (aka VT-x) actaully required for ANY install even though Hyper-V is not intended to be used?  If so, it is too bad that the Microsoft system requirements (
http://technet.microsoft.com/en-us/library/dn303418.aspx ) don't make that clear.  And lack of VMX support really doesn't explain the memtest.exe "corruption" issue. 
Or is it maybe something unique about the files on 2012 R2 disk (or disk image on USB) that are causing some problem with the chipset processing?  But why?
My vote would be for the latter of the issues, but I have no clue why or if it is remediable.  Suggestions? 

So here is what I think is the final understanding of this problem:
First, one additional piece of important information:  The computer successfully moves into and through the Windows Boot Loader phase and succeeding phase ONLY for Windows 8.1 32-bit, but NOT for Windows 8.1 64-bit nor for Windows
Server 2012 R2 (only 64-bit).
The Windows Boot Manager phase (which precedes the Windows Boot Loader phase) is either 32-bit or 64-bit (64 –bit for this case) and is loaded by the 16-bit stub program (Bootmgr) which starts in real mode. 
Windows Boot Loader of course runs in either 32-bit or 64-bit (64 –bit for this case) according to the product being installed.
By inference, the essential problem is occurring in conjunction with the loading of a WIM file to start the Windows Boot Manager. 
The boot manager starts ok and generally shows its essential screens (Windows Boot Manager; Advanced Boot Options) or proceeds to load files for transition into Windows startup in the succeeding Windows Boot Loader phase (that doesn’t “boot” but rather
loads the system).  This is best confirmed by the announced corruption of the memtest.exe file when selecting Windows Memory Diagnostic from the Windows Boot Manager Screen. 
If allowed to continue loading files to pass control to the Windows Boot Manager, the type of abort and resulting immediate restart that occurs is that which you would associate with unhandled cpu exceptions (invalid instruction, memory out of range,
wild interrupt, etc.) that most of us have not commonly seen for 20 years (since beginning to use well behave OS’s from Windows NT 3.1 and on).
So, the problem obviously is due to a failure to properly mount the WIM file and/or properly access it (probably the latter) when running in 64-bit protected mode. 
This is independent of the hardware on which the install disk is actually mounted (DVD or USB-flash), so it is NOT a hardware problem
per se.
Since the WIM is mounted early in the process, Boot Manager may well have loaded it using BIOS routines to access the physical device on which it resides rather than loading 32-bit or 64-bit drivers of its own. 
Hence, if the BIOS does not “mount” the WIM in a way that is later fully compatible with access from the 64-bit systems being loaded, it could cause apparent file corruption. 
If it is only partially incompatible some functionality may appear quite usable (like loading files) until later detected. 
This is vague on my part, because the exact nature of the incompatibility cannot be readily determined from the information available. 
But the consequence is the same: the system cannot boot from the install disk, either for initial installation or repairs.
Incidental conclusion:  The 64-bit boot manager code for Windows Server 2008 does not exhibit this faulty behavior, but the 64-bit code for Windows Server 2012 does. 
So the problem is not inherent with loading 64-bit server OS’s.
Expectations:  If the system were to be upgraded using the features of the install disk while running an installed OS, say Windows Server 2008 R2, it might well succeed and yield a fully functional system upgraded to Windows Server 2012
R2 (because the installed operating system is started from discrete files, not from a WIM file). 
However, in order to perform a disaster recovery using Windows resources (such as image backups from Windows Server Backup), one would have to presumably boot from a Windows Server 2012 64-bit install disk or Windows Server USB recovery drive. 
Of course we know that the Windows Server install disk will not boot and we can be fairly sure that the problem will migrate to any Windows Server USB recovery drive that is created. 
My inspection of a Windows 7 System Repair CD shows that is based exclusively on boot.wim, not discrete files! 
Of course a generated image for a WIM for Windows 2012 USB recovery drive
might not have the flaw that drives this behavior, but it probably would.
Problem conclusion:  A BIOS upgrade would be required for compatibility with Windows Server 2014 clean installation
and any maintenance; and none is available from the OEM.
Problem not resolved, but understood for future reference.
Thanks to Tim whose comments helped me focus my thinking.

Similar Messages

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  • Unable to install SQL Server 2012 on my Surface 3 computerr w/Windows 8.1 as the OS

    Another user,
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    Thread Title Unable to install SQL Server 2012 on my Surface 3 computerr w/Windows 8.1 as the OS.
    Started by: FenixRising
    Reply:
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    Hi,
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    Overall summary:
      Final result:                  Failed: see details below
      Exit code (Decimal):           -2053898239
      Start time:                    2015-02-08 23:03:01
      End time:                      2015-02-08 23:07:31
      Requested action:              Install
    Setup completed with required actions for features.
    Troubleshooting information for those features:
      Next step for Adv_SSMS:        Use the following information to resolve the error, and then try the setup process again.
      Next step for SSMS:            Use the following information to resolve the error, and then try the setup process again.
      Next step for RS:              Use the following information to resolve the error, and then try the setup process again.
      Next step for SQLEngine:       Use the following information to resolve the error, and then try the setup process again.
      Next step for FullText:        Use the following information to resolve the error, and then try the setup process again.
      Next step for Replication:     Use the following information to resolve the error, and then try the setup process again.
    Machine Properties:
      Machine name:                  RLC_WORK
      Machine processor count:       4
      OS version:                    Future Windows Version
      OS service pack:               
      OS region:                     United States
      OS language:                   English (United States)
      OS architecture:               x64
      Process architecture:          64 Bit
      OS clustered:                  No
    Product features discovered:
      Product              Instance             Instance ID                   
    Feature                                  Language            
    Edition              Version         Clustered  Configured
      SQL Server 2012                                                         
    Client Tools Connectivity                1033                                     
    11.2.5058.0     No         Yes       
      SQL Server 2012                                                         
    Client Tools Backwards Compatibility     1033                                     
    11.2.5058.0     No         Yes       
      SQL Server 2012                                                         
    Client Tools SDK                         1033                                     
    11.2.5058.0     No         Yes       
      SQL Server 2012                                                         
    SQL Server Data Tools                    1033                 Express Edition     
    11.2.5058.0     No         Yes       
      SQL Server 2012                                                         
    LocalDB                                  1033                
    Express Edition      11.0.2100.60    No         Yes       
    Package properties:
      Description:                   Microsoft SQL Server 2012
      ProductName:                   SQL Server 2012
      Type:                          RTM
      Version:                       11
      Installation location:         C:\76766b629842c4dc54646a47c04202\x64\setup\
      Installation edition:          Express
      Slipstream:                    True
      SP Level                       2
    Product Update Status:
      Success: KB 2958429
    Product Updates Selected for Installation:
      Title:                         Service Pack 2
      Knowledge Based Article:       KB 2958429
      Version:                       11.2.5058.0
      Architecture:                  x64
      Language:                      1033
      Update Source:                 Slipstream
    User Input Settings:
      ACTION:                        Install
      ADDCURRENTUSERASSQLADMIN:      true
      AGTSVCACCOUNT:                 NT AUTHORITY\NETWORK SERVICE
      AGTSVCPASSWORD:                *****
      AGTSVCSTARTUPTYPE:             Disabled
      ASBACKUPDIR:                   Backup
      ASCOLLATION:                   Latin1_General_CI_AS
      ASCONFIGDIR:                   Config
      ASDATADIR:                     Data
      ASLOGDIR:                      Log
      ASPROVIDERMSOLAP:              1
      ASSERVERMODE:                  MULTIDIMENSIONAL
      ASSVCACCOUNT:                  <empty>
      ASSVCPASSWORD:                 <empty>
      ASSVCSTARTUPTYPE:              Automatic
      ASSYSADMINACCOUNTS:            <empty>
      ASTEMPDIR:                     Temp
      BROWSERSVCSTARTUPTYPE:         Disabled
      CLTCTLRNAME:                   <empty>
      CLTRESULTDIR:                  <empty>
      CLTSTARTUPTYPE:                0
      CLTSVCACCOUNT:                 <empty>
      CLTSVCPASSWORD:                <empty>
      CLTWORKINGDIR:                 <empty>
      COMMFABRICENCRYPTION:          0
      COMMFABRICNETWORKLEVEL:        0
      COMMFABRICPORT:                0
      CONFIGURATIONFILE:             
      CTLRSTARTUPTYPE:               0
      CTLRSVCACCOUNT:                <empty>
      CTLRSVCPASSWORD:               <empty>
      CTLRUSERS:                     <empty>
      ENABLERANU:                    true
      ENU:                           true
      ERRORREPORTING:                true
      FEATURES:                      SQLENGINE, REPLICATION, FULLTEXT, RS, SSMS, ADV_SSMS
      FILESTREAMLEVEL:               0
      FILESTREAMSHARENAME:           <empty>
      FTSVCACCOUNT:                  NT Service\MSSQLFDLauncher$SQLEXPRESS
      FTSVCPASSWORD:                 <empty>
      HELP:                          false
      IACCEPTSQLSERVERLICENSETERMS:  true
      INDICATEPROGRESS:              false
      INSTALLSHAREDDIR:              C:\Program Files\Microsoft SQL Server\
      INSTALLSHAREDWOWDIR:           C:\Program Files (x86)\Microsoft SQL Server\
      INSTALLSQLDATADIR:             <empty>
      INSTANCEDIR:                   C:\Program Files\Microsoft SQL Server\
      INSTANCEID:                    SQLEXPRESS
      INSTANCENAME:                  SQLEXPRESS
      ISSVCACCOUNT:                  NT AUTHORITY\Network Service
      ISSVCPASSWORD:                 <empty>
      ISSVCSTARTUPTYPE:              Automatic
      MATRIXCMBRICKCOMMPORT:         0
      MATRIXCMSERVERNAME:            <empty>
      MATRIXNAME:                    <empty>
      NPENABLED:                     0
      PID:                           *****
      QUIET:                         false
      QUIETSIMPLE:                   false
      ROLE:                          AllFeatures_WithDefaults
      RSINSTALLMODE:                 DefaultNativeMode
      RSSHPINSTALLMODE:              DefaultSharePointMode
      RSSVCACCOUNT:                  NT Service\ReportServer$SQLEXPRESS
      RSSVCPASSWORD:                 <empty>
      RSSVCSTARTUPTYPE:              Automatic
      SAPWD:                         <empty>
      SECURITYMODE:                  <empty>
      SQLBACKUPDIR:                  <empty>
      SQLCOLLATION:                  SQL_Latin1_General_CP1_CI_AS
      SQLSVCACCOUNT:                 NT Service\MSSQL$SQLEXPRESS
      SQLSVCPASSWORD:                <empty>
      SQLSVCSTARTUPTYPE:             Automatic
      SQLSYSADMINACCOUNTS:           RLC_WORK\Robert
      SQLTEMPDBDIR:                  <empty>
      SQLTEMPDBLOGDIR:               <empty>
      SQLUSERDBDIR:                  <empty>
      SQLUSERDBLOGDIR:               <empty>
      SQMREPORTING:                  true
      TCPENABLED:                    0
      UIMODE:                        AutoAdvance
      UpdateEnabled:                 true
      UpdateSource:                  Slipstream
      X86:                           false
      Configuration file:            C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20150208_230228\ConfigurationFile.ini
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      Feature:                       Management Tools - Complete
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      Next Step:                     Use the following information to resolve the error, and then try the setup process again.
      Component name:                Microsoft .NET Framework 3.5
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      Component name:                Microsoft .NET Framework 3.5
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      Component name:                Microsoft .NET Framework 3.5
      Component error code:          0x85940001
      Error description:             Error while enabling Windows feature : NetFx3, Error Code : -2146498270 , Please try enabling Windows feature : NetFx3 from Windows management tools and then run
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      Error help link:               http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=0x681D636F%401428%401&EvtType=0x681D636F%401428%401
      Feature:                       SQL Server Replication
      Status:                        Failed: see logs for details
      Reason for failure:            An error occurred for a dependency of the feature causing the setup process for the feature to fail.
      Next Step:                     Use the following information to resolve the error, and then try the setup process again.
      Component name:                Microsoft .NET Framework 3.5
      Component error code:          0x85940001
      Error description:             Error while enabling Windows feature : NetFx3, Error Code : -2146498270 , Please try enabling Windows feature : NetFx3 from Windows management tools and then run
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    Global rules:
    Scenario specific rules:
    Rules report file:               C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20150208_230228\SystemConfigurationCheck_Report.htm
    Fenix

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    Feb 10 2012 19:39:15 
    Copyright (c) Microsoft Corporation
    Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
    2015-03-16 10:12:15.27 Server      (c) Microsoft Corporation.
    2015-03-16 10:12:15.27 Server      All rights reserved.
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    2015-03-16 10:12:15.29 Server      System Manufacturer: 'VMware, Inc.', System Model: 'VMware Virtual Platform'.
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    2015-03-16 10:12:15.29 Server      Registry startup parameters: 
    -d C:\Program Files\Microsoft SQL Server\MSSQL11.BNG1SECISO\MSSQL\DATA\master.mdf
    -e C:\Program Files\Microsoft SQL Server\MSSQL11.BNG1SECISO\MSSQL\Log\ERRORLOG
    -l C:\Program Files\Microsoft SQL Server\MSSQL11.BNG1SECISO\MSSQL\DATA\mastlog.ldf
    2015-03-16 10:12:15.29 Server      Command Line Startup Parameters:
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  • Unable to install sql server 2012

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    Hello,
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  • Unable to install SQL server 2012 on windows 7 64bit

    Overall summary:
    Final result: Failed: see details below
    Exit code (Decimal): -2057043966
    Exit facility code: 1380
    Exit error code: 2
    Exit message: There was a failure to calculate the applicability of setting ALLINSTANCES.
    Start time: 2015-03-17 21:43:13
    End time: 2015-03-17 21:43:34
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    Machine Properties:
    Machine name: ELKR-1214-1745
    Machine processor count: 4
    OS version: Windows 7
    OS service pack: Service Pack 1
    OS region: United States
    OS language: English (United States)
    OS architecture: x64
    Process architecture: 64 Bit
    OS clustered: No
    Package properties:
    Description: Microsoft SQL Server 2012
    ProductName: SQL Server 2012
    Type: RTM
    Version: 11
    SPLevel: 0
    Installation location: c:\afaeb7739e47ceedb4b5f79a1e14a784\x64\setup\
    Installation edition:
    User Input Settings:
    ACTION: LandingPage
    CONFIGURATIONFILE:
    ENU: true
    HELP: false
    INDICATEPROGRESS: false
    QUIET: false
    QUIETSIMPLE: false
    UIMODE: AutoAdvance
    X86: false
    Configuration file: C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20150317_214254\ConfigurationFile.ini
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    Global rules:
    There are no scenario-specific rules.
    Rules report file: The rule result report file is not available.
    Exception summary:
    The following is an exception stack listing the exceptions in outermost to innermost order
    Inner exceptions are being indented
    Exception type: Microsoft.SqlServer.Chainer.Infrastructure.CalculateSettingApplicabilityException
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    HResult : 0x85640002
    FacilityCode : 1380 (564)
    ErrorCode : 2 (0002)
    Data:
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    WatsonData = Microsoft.SqlServe[email protected]2
    HelpLink.EvtType = [email protected]
    DisableWatson = true
    Stack:
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    at Microsoft.SqlServer.Chainer.Infrastructure.InputSettingService.CalculateAllSettings(Boolean chainerSettingOnly)
    at Microsoft.SqlServer.Configuration.SetupExtension.FinalCalculateSettingsAction.ExecuteAction(String actionId)
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    Message:
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    HResult : 0x85640003
    FacilityCode : 1380 (564)
    ErrorCode : 3 (0003)
    Data:
    SettingId = ALLINSTANCES
    WatsonData = Microsoft.SqlServe[email protected]3
    Stack:
    at Microsoft.SqlServer.Chainer.Infrastructure.Setting.CalculateChangeabilityByUser()
    at Microsoft.SqlServer.Deployment.PrioritizedPublishing.PublishingQueue.CallQueuedSubscriberDelegates()
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    at Microsoft.SqlServer.Chainer.Infrastructure.Setting.CalculateApplicability()
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    HResult : 0x85640007
    FacilityCode : 1380 (564)
    ErrorCode : 7 (0007)
    Data:
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    Stack:
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    at System.Xml.Serialization.TempAssembly.GenerateAssembly(XmlMapping[] xmlMappings, Type[] types, String defaultNamespace, Evidence evidence, XmlSerializerCompilerParameters parameters, Assembly assembly, Hashtable assemblies)
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    Hi,
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    ErrorCode : 1 (0001)
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    Requested action: LandingPage
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    Please
    1. Download ISO file again and extract using WINRAR, don't use Winzip
    2. Disable Antivirus.
    3. Make a new folder and extract installable there.
    Please mark this reply as answer if it solved your issue or vote as helpful if it helped so that other forum members can benefit from it
    My Technet Wiki Article
    MVP

  • Unable to install sql server 2012 eval edition with the downloaded files

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    Mudassar

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  • Unable to install SQL Server 2014 Express LocalDb on Windows 8.1 Update 1

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  • Unable to install Windows Server AppFabric

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    command line options.
    2014-06-14 13:58:10 - Cannot retry
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    Thanks, Manoj

    Yes, This article helped me to fix the issue..
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    I am trying to install sql sever 2012 on my m/c but it's giving me error after partial installation.
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    https://connect.microsoft.com/SQLServer/feedback/details/707706/unable-to-uninstall-sql-server-2012-rc0-from-control-panel
    Regards,
    Sofiya Li
    Sofiya Li
    TechNet Community Support

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